[Resolved]  ICICI Bank — unnecessary amount deduction

Address:Ernakulam, Kerala, 682030

Hi,
From my account, there was an deduction of inr 29.50 without any reason... It was described in the statement as atmdec chg. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661440) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My account is salary account, I have withdrawn money two times in icici bank ATM.Two times amount is deducted with description ATM DEC CHG. I need proper justifications

ICICI Bank Customer Care's response, Aug 5, 2019
Verified Support
Dear Abdulayan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Abdulayan's reply, Sep 3, 2019
No one has contacted me...please take it as serious and solve it
Date of incident: 31/07/2019

An amount of 1399/- has been debited from my credit card without my prior knowledge. I don't need any Assist plan, please decativate this plan and credit the amount into my card as soon as possible

Thanks and Regards
Bharati Namana
ICICI Bank Customer Care's response, Aug 5, 2019
Verified Support
Dear Bharati Namana,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661440_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Am an icici bank customer. Today ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is.

My email id is yashika.[protected]@gmail.com.

Regards,
Yashaswi
ICICI Bank Customer Care's response, Aug 5, 2019
Verified Support
Dear Yashu Yashika,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information