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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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M
Mohanrajq
from Chennai, Tamil Nadu
Aug 7, 2019
Resolved
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I applied for amazon pay icici credit card the application is processed and the card was dispatched in blue dart.. But the delivery manager just called once and reported like the address is wrong. I decided to contact the customer card of icici.. But u guys want my account number or card number. How am i supposed to know to card number if i didn't receive the card.. Please contact me for a redispatch of the card.. Urgently
Sep 16, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669682) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    Jaison Chacko
    from Paravur, Kerala
    Aug 10, 2019
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    Address: The oriental insurance company divisional office kunnamkulam 680503 thrissur district kerala phone num 04885223123,223181, Thrissur, Kerala

    Iam a agent in the oriental insurance company, kunnamkulam branch, thrissur district Kerala I received icici bank gift cards as a company insentive. But some cards including no... 2550, didnot work despite of balance. yours kind, included the balance of cards that were allotted to me my registered phone num is [protected]
    thanking you
    jaison chacko
    the oriental insurance company
    kunnamkulam thrissur dist kerala
    ICICI Bank customer support has been notified about the posted complaint.
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      T
      Thangasagar
      from Delhi, Delhi
      Aug 7, 2019
      Resolved
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      Resolved

      Address: ANAND FLATS, NO.40A, MADHAVARAM HIGH ROAD,, Chennai, Tamil Nadu, 600011

      My name is thangasagaran residing in chennai, tamilnadu. My icici credit card number is [protected].
      I have made a online payment to tneb through icici credit card (Payment reference id 374374) on 8/5/19 but the amount was not credited in tneb account. Hence i have made the second payment again to tneb. I have registered a complaint (Sr[protected] with icici regarding my refund of the first paid amount to tneb. Icici took 45 days to address my complaint and finally told the payment made by icici to tneb was not received by tneb (As told by tneb) and icici bank withdrawn its responsibilities and asked the customer (Me) to contact tneb to get my money. I have enquired in tneb and they have not responded.
      Eventhough the payment was made by icici to tneb they are not taking the responsibilty to refund my money which is not accepted. Kindly instruct icici bank to repay my money immediately
      Sep 7, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 07, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Oct 16, 2019
      Updated by Thangasagar
      I expect a quick response from ICICI bank for my complaint which is long pending
      Hi Icici,

      Today i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan.
      Please cancel the policy as i don’t need it and i never used it.
      Please try to clear this request asap.

      non repayment of excess money paid through cards - Comment #3506974 - Image #0
      ICICI Bank Customer Care's response, Aug 8, 2019
      Verified Support
      Dear Anitha,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (668725_01) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Cancellation of One Assist Plan
      I had never asked for the One Assist Plan. Also a sum of Rs 1899 has been debited from my account and I want my refund. Please disable this One Assist Plan as soon as possible.
      ID : SR[protected]
      ICICI Bank Customer Care's response, Aug 8, 2019
      Verified Support
      Dear Plaamakula Premkumar,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Dear Customer,

      Greetings from OneAssist!!!

      We regret any inconvenience caused to you.

      We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

      Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

      Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

      Looking forward to hear from you.

      Regards

      Team OneAssist
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        D
        Deblina Bandopadhyay
        from Mumbai, Maharashtra
        Aug 7, 2019
        Resolved
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        Resolved

        Hello,
        On 31st july 2019 amount 3153 has deducted from my account at a restaurant for wrongly generated bill.
        But soon the manager made a void sale against the amount and provided me the receipt.
        It's been 7 days i haven't received the refund yet.
        Please help me to get my refund back to my account as soon as possible.
        I have attached the sale and void sale slip below.
        +2 photos
        Aug 8, 2019
        Complaint marked as Resolved 
        Please provide me a valid email address .
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 07, 2019
        ICICI Bank Customer Care's response
        Dear Deblina Bandopadhyay,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669690) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Aug 09, 2019
        Updated by Deblina Bandopadhyay
        Please provide me a valid email address
        Aug 09, 2019
        Updated by Deblina Bandopadhyay
        The issue is still pending
        Hello,
        Can you provide me the correct email address???
        I had applied for icici bank account online on 31/07/2019 and paid Rs10000 to ICICI BANK SB ONLINE vide eazypay reference id [protected] my application id[protected] is cancelled and i did not get my refund yet in my original account.
        ICICI Bank Customer Care's response, Aug 8, 2019
        Verified Support
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (668730_0001) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kmlkishor
          from Jammu, Jammu and Kashmir
          Aug 6, 2019
          Resolved
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          Resolved

          I just checking my statement and found a transaction of 826rupees which was not known to me. I was surprised how this amount can deduct without any intimation. They have opened my demat account by saying its free service and no cost if you won’t use. I need my money back.

          My registered number is [protected]. I am surprised with such cheap activities of bank.
          Sep 7, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            C
            Cmpranarao
            from Hyderabad, Telangana
            Aug 6, 2019
            Resolved
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            Resolved

            Address: SR NAYAK NAGAR HYDERABADC, Hyderabad, Telangana

            When i have used my iob sb ac atm card in icici sr nayak nagar hyderabad for rs10000/- the amount was not dispensed but my account was debited. This transaction took place on 03/08/2019 at around 5.30 pm.
            On reconciliation the bank has to rectify such entries on day to day basis. Already 2 days have gone. I request that the amount should be credited back immediately in my sb ac
            Sep 6, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 06, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (665083) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Hi Sir, please visit your IOB branch and tell them they will give the form to fill where u have to tell them Date time and which ATM and if possible transaction slip generated from ATM. Trust me your money will be bk in your account in 5-7 days
            Cancellation of One Assist Plan
            I had never asked for the One Assist Plan. Also a sum of Rs 1899 has been debited from my account and I dont want just cancellation. I want my refund. Please deactivate this One Assist Plan as soon as possible.seriously not interested...
            ICICI Bank Customer Care's response, Aug 7, 2019
            Verified Support
            Dear Sumanth Dare,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (665083_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              Jayan Guru
              from Surat, Gujarat
              Aug 6, 2019
              Resolved
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              Resolved

              I am jayan sellappan. 826.00 rupees has been deducted from my account asdmc/[protected] dp chgs till jul-19 dp charges on

              29/07/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

              Message to my mobile. I need justice and my money back immediately. My account number is[protected].
              Sep 6, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 06, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Dear Sir/Madam,
              I want to inform you that from my salary a/c of ICICI Bank Ltd INR 29.5 deducted and there no transaction done from my side at POS through Debit card, If there is record in ICICI bank then provide me that details.

              dmc/1601430105028170 dp chgs till jul-19 - Comment #3505440 - Image #0
              ICICI Bank Customer Care's response, Aug 7, 2019
              Verified Support
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                from Mumbai, Maharashtra
                Aug 5, 2019
                Resolved
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                Resolved

                I was offered make my trip credit card from the bank. While offering the credit card i was told that there would not be any joining fees charged at all but i see that the statement reflects rs 1212.86.

                Last month i received a call from someone from the bank and they confirmed that there should not be any fee charged and they will check and get back to me but no one contacted. I have sent several emails about complaint but no satisfactory response received. I have not used the card and they charging me interest every month in spite of emailing them several times no one has contacted.

                I will not pay any charges to the bank, in fact bank should pay back for the harassment caused for several follow ups without any luck.
                Sep 6, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (665097) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Hi,

                My ICICI Account number is[protected], I am observing my money is deducting through ECSRTNCHRGS continuously. I want to know the reason whats happening with my Account. how can I get back that money.
                ICICI Bank Customer Care's response, Aug 6, 2019
                Verified Support
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Can not get status of my Money multiplyer bond-0399-mmb- two whichi I have been issued by ICICI Limited on 16.06.1999 with Bondholder No.6006-797 .NAME OF Bond HOLDER(S) IS MEDHA U/G SANJAY GUPTA NUMBER OF BONDS 1. DISTINCTIVE NO(s[protected]. How can I redeem it
                ICICI Bank Customer Care's response, Aug 7, 2019
                Verified Support
                Dear Customer,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (665097_4) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I made a wrong transaction thought Google pay, i raise a complaint from syndicate bank but ICICI bank is not responding.
                Continually following up but no response.
                Kindly find the attachment which raised complete and syndicate bank also raised a complete details

                For any query
                Pls call me : [protected]
                ICICI Bank Customer Care's response, Aug 7, 2019
                Verified Support
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  vidhyarthi008
                  from Mumbai, Maharashtra
                  Aug 5, 2019
                  Resolved
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                  Resolved

                  I am an a/c holder of icici bank. For the past three times when i was making payments to other accounts through the bank, they are deducting rs.177. Why this much of amount is being deducted every time. The bank is not giving any clear explainations on why they are deducting.

                  I need to know why they are deducting such a big amount. Please explain
                  Sep 7, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (665102) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Phani Kumar Vamaraju
                    from Delhi, Delhi
                    Aug 5, 2019
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                    Address: 23-11-69, No, Krishna, Andhra Pradesh, 520011

                    Sir, I taken a loan from ICICI bank, and I settled on September2011. And they issued NOC also. But still it is showing on my cibil report. So I am unable do the further transactions. So many times I informed them to remove the transaction on cibil, but no response from them.
                    I request you sir, kindly remove the ICICI bank on my Cibli report.
                    Kindly do needful
                    My PAN No . AEEPV 5683A

                    Thanking you sir
                    PHANIKUMAR
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      shaylu
                      from Bengaluru, Karnataka
                      Aug 5, 2019
                      Resolved
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                      Resolved

                      Address: 560045

                      I ensured clearing all my dues for the credit card on 25/6/2018 after which i blocked my credit card as i no longed needed it.
                      There was a statement that was getting generated, which i noticed a couple of months later and i never got any messages regarding the same.
                      I changed my phone number which never got reflected in the credit card statement alone but reflects everywhere else. I don't understand why.

                      However the reason i got was stating that i did a transaction after clearing my dues. My dues were cleared on 25/6/2019 and i blocked the credit card on the same date.

                      But now they say that i dint clear the transactions of 15/6. For 30 rs now i am asking to pay 7000

                      I reached 3 banks for help and nobody would even let me know the complete details about this. They informed that it might me due to an error and asked me to get an noc to clear.

                      How could some one not even be able to give me the complete details and clarify on what went wrong.
                      I visited the tanisandra branch a couple of times, tc palya branch and kalyan nagar branch in bangalore.

                      I was rejected loan and also a credit card a couple of times when needed if this is how the bank people react on emergencies then whats the purpose that it serves. I never would want to continue my account with a bank of this kind. I always reached out for help, the latency made in responding appropriately now leads me in paying this penalties. The amount may be small and its not that i cannot pay. It would have hit by cibil score and every other thing. Horrible attitude even by the customer care people who spoke to me.
                      Sep 6, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 05, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661421) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      The amount was deduct without permission from my ICICI bank account on date 02 JULY 2019. The transaction remark is VIN/GOOGLE TIN/[protected]/[protected]. The deducted amount is 520 rs. I want it reverse back to my account. How it happend without getting OTP or any other alert. Kindly resolve this issue as soon as possible.

                      credit card statements not clear - Comment #3504206 - Image #0
                      ICICI Bank Customer Care's response, Aug 5, 2019
                      Verified Support
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661421_01) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      My name is Priyanka Shirole.
                      I am very disappointed to write that without my knowledge, INR 1899 is deducted from my account and ONEAST service is activated.
                      I want my refund ASAP as I hadn't told to activate any of such service.
                      ICICI Bank Customer Care's response, Aug 5, 2019
                      Verified Support
                      Dear Priyanka Shirole,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661421_02) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        I have recently moved to the United States and my ICICI bank phone number is associated with an Indian number as I'm not an NRI member. Please suggest me if I can get OTP's to my American number. Have tried calling Customer care and there was no use. I need an imobile app with the US number or can be logged in through ID and Password. Please help me with this
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          m10jayashree
                          from Bengaluru, Karnataka
                          Aug 5, 2019
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600126

                          I hold saving account with icici bank since last 4 years, i am wondering why they are charging for cards.
                          They have charged ₹588.82 under dcardfee1631may19-apr20+ gst.
                          No idea why they are charges these amount, they never informed me these charges either my email, sms or letter. It is really frustrating that icici has deducted money without informing us. Expecting my money to be credited to my a/c asap.
                          Sep 5, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661430) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          From my ICICI account, 118 rs are debited with the transaction remarks that "DMC/IN[protected] DP CHGS TILL JUN-19". After understanding that it is for Demat account. But my Demat account is life time free and why it is charged now.
                          ICICI Bank Customer Care's response, Aug 6, 2019
                          Verified Support
                          Dear Maheshwar Rao Muthineni,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661430_01) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          I am Charu Gusain and I hold an account with ICICI BANK. From last few months a certain amount of money is being debited from my account under this " MABchgs " charge. I request you to solve the issue and let me know about it.
                          ICICI Bank Customer Care's response, Aug 6, 2019
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661430_001) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Shijin MTS
                            from Ernakulam, Kerala
                            Aug 5, 2019
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682030

                            Hi,
                            From my account, there was an deduction of inr 29.50 without any reason... It was described in the statement as atmdec chg. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.
                            Sep 5, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661440) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            My account is salary account, I have withdrawn money two times in icici bank ATM.Two times amount is deducted with description ATM DEC CHG. I need proper justifications

                            unnecessary amount deduction - Comment #3504184 - Image #0
                            unnecessary amount deduction - Comment #3504184 - Image #1
                            ICICI Bank Customer Care's response, Aug 5, 2019
                            Verified Support
                            Dear Abdulayan,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Abdulayan's reply, Sep 3, 2019
                            No one has contacted me...please take it as serious and solve it
                            Date of incident: 31/07/2019

                            An amount of 1399/- has been debited from my credit card without my prior knowledge. I don't need any Assist plan, please decativate this plan and credit the amount into my card as soon as possible

                            Thanks and Regards
                            Bharati Namana
                            ICICI Bank Customer Care's response, Aug 5, 2019
                            Verified Support
                            Dear Bharati Namana,

                            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661440_3) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Am an icici bank customer. Today ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is.

                            My email id is yashika.[protected]@gmail.com.

                            Regards,
                            Yashaswi
                            ICICI Bank Customer Care's response, Aug 5, 2019
                            Verified Support
                            Dear Yashu Yashika,

                            Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Z
                              ZiaUddin135
                              from Mumbai, Maharashtra
                              Aug 5, 2019
                              Resolved
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452001

                              I have been icici bank customer since 2006 but on 4 of august at 1.40 pm my account were thrice subjected to suspicious transactions activity by uber bv merchant. First was 77.17 rupees debit. 2nd transaction was reversal of 77.17 at the same time and third again debited by uber bv of amount 223.11 rupees. I have already got my debit and internet banking blocked and registered fraud conplaint on customer care (Sr[protected]Sr[protected] please get the money reverted as soon as possible and enforce more security else constomers will move to some other bank
                              Since uber bv suspicious fraud already happened across the world so many times why there is so much lack of security taken by bank in international transactions i am wondering see below link

                              https://www.theguardian.com/money/2016/apr/22/uber-scam-hacking-account-phantom-...

                              Ziauddin
                              Sep 7, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Aug 05, 2019
                              Updated by ZiaUddin135
                              I have not used Uber services since 1.5 year and for security reason I have also put request to delete my Uber account for ever because of all this. Please enforce more security using pin/otp on all online transactions and get my money reverted as soon as possible
                              Verified Support
                              Aug 05, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              I was doing my educational fee transaction through NEFT but it was showing error of invalid grid no. but my grid no. was as per the the debit card.Now it has been disable and I have to transfer the amount urgently .Kindly help me to get my grid no. issue resolve at the earliest.
                              ICICI Bank Customer Care's response, Aug 6, 2019
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (661429_01) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                B S Ravishankar
                                from Mysore, Karnataka
                                Aug 4, 2019
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                                Address: ICICI Towers. Bandra-Kurla Complex., Mumbai City, Maharashtra, 400051

                                I am holding 2 bonds of rs.5, 000 each with following details..
                                1. Bondholder name : b s ravishankar. Bondholder no :[protected]. Certificate no. 197299.
                                2. Bondholder name : b s ravishankar. Bondholder no :[protected]. Certificate no. 197300.

                                I don't have records of having received the redemption value. Original bonds are with me only.

                                Kindly arrange to credit the redemption value to me or please provide me the details of payments made to me towards the redemption value.
                                +2 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Aug 13, 2019
                                Updated by B S Ravishankar
                                I have not received any call from your official in last 8 days!!! Please expedite.
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                                  jit_pal
                                  Aug 4, 2019
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                                  can not reach/talk to indian customer service

                                  Hello icici team,

                                  This is jitendra labade.

                                  Issue : i am unable to talk to indian customer service representative about getting an otp to generate the pin for my new debit card.

                                  I am in usa and recently i received new debit card at my home in india, i have its details like number/cvv/expirty date etc with me. They did not send me the pin this time.
                                  My register mobile number is deactivated...
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                                  sbjha
                                  from Kolkata, West Bengal
                                  Aug 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: Chitrakoot Apartment, Bediadanga Road, First Lane (Nr. Shree Shyam Medical Hall), Kolkata, West Bengal, 700039

                                  As i was an need of personal loan amount of rs.1.4l, i approached to my bank, branch (Icici bank kalikapur branch, kolkata) a week ago, done with paper work in my branch itself & verification were done on 27.07.19 for the same buton 1st august, i came to know that my request for the same has been turned down without knowing me the reason even after everything went well either paper work or verification & regarding eligibility, everything goes well. I went to my branch & i was told that if i request for 1lakh then bank can easily approve & disburse the same & i agreed for the same but i was surprised to hear the same from same person who promised me that application for loan for the amount of rs.1 lakh can be done easily, was also not his cup of tea.
                                  I want to know from bank that when everything was as per mark then on what ground my request has been turned down in last moment.

                                  Attached is the mssg i got from my bank
                                  +1 photos
                                  Sep 6, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 05, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661438) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Ankit5565
                                    from Delhi, Delhi
                                    Aug 4, 2019
                                    Resolved
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                                    Resolved

                                    I opened a account in icici bank and was asked by the bank to apply for credit card without any joining fee or annual charges i agreed for it for a coral credit card,
                                    I recieved a make my trip card which i had never applied to but at that time i was in need i used it after 20 days i got a message of deduction of joining fee and tax which totals to 590, i am ready to return the card without joining fee as i have never applied for make my trip card
                                    Sep 5, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 04, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Ankit,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (658447) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Deeptids Sharma
                                      from Noida, Uttar Pradesh
                                      Aug 4, 2019
                                      Resolved
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                                      Resolved

                                      Address: 999, sector 22b, Gurgaon,haryana, Gurgaon, Haryana, 122016

                                      Hello sir actually today's morning by 3:51 am i received a text that inr of rs 2900 has been done.. Bt i didnt made the transaction i m calling. Even they are not connecting my call.
                                      The transaction says
                                      Txn of inr 2, 900.35 done on acct xx* on 04-aug-19. Info: vsi*qsnbillcc. Avbl bal:inr *.*. Call 18002662 for dispute or sms block 492 to [protected]
                                      Nd i m calling on this number no one is responding please help me
                                      Sep 4, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 04, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Deeptids Sharma,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (658450) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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