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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 457

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A
ajcool20
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid deduction from a/c

Address:Mumbai City, Maharashtra, 400005

From my icici account, rs.29.50 has been debited as rwdfee 24/05/19+gst. I did not redeem any points from my debit card and i do not have a credit card as well. I have been robbed from my bank without any intimation as per the payback points it's been free and no one can deduct the amount from an individual.
How could you debit money from the account without any information?...
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M
Monugupta123
from Delhi, Delhi
Jun 3, 2022
This thread was updated on Jun 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue of false credit card

Address:Paras Tierea sector 137, Gautam Buddh Nagar, Uttar Pradesh, 201305

I have an icici credit card which is ending 5001. I pay regular my bills.
I have linked this card with my mobile app and phone number.
I never applied another card still i have paid another card's payment which is ending by 2169.
I have found this duplicacy/fraud only on the statement.
As i have never deeply go through the statement. Whoever else go through the statement.
I always login my app see the bill...
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P
patilbhagyashri598
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist service which is automatically activated

I have received call from icici and and they just given information about one assist plan after than they automatically activated this plan and deducted rs-2566/- from my saving a/c for year 2018 and again they have renewed this plan. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

My account number[protected]

Make sure to deactivate this plan...
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S
sicklyrhetoric
from Mumbai, Maharashtra
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wrongful/fraudulent credit card issued affecting cibil report

Address:Ground Floor, Zenith House, Keshavrao Khadye Marg, Mahalaxmi, Mumbai., Mumbai City, Maharashtra, 400034

In June 2019. I applied for a loan and found out that my CIBIL Score was very low. When I checked the report, this was due to a Rs. 2900/- outstanding credit card amoun t allegedly issued by ICICI Bank.

I approached the ICICI Bank customer service via phone and informed them that till date :

- No credit card had been issued to me by ICICI Bank
- I have till not date received any communication from ICICI...
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H
Himaja_Guvvala
from Bengaluru, Karnataka
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1899 money debited from icici account

Hi I'm having salary account on icici bank. when i got the salary 1899 rupees was debited without my knowledge. will you please resolve this one. I want my money back to my account. when they call and they told about the benefit of the credit card but actually I Know that one but they didn't mention any amount I have to pay them and finally they redirect to another Person and he ask about only some details and verify is my account credentials...
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A
ANURAAG CHATURVEDI
from Kota, Rajasthan
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deduction from my account

Address:Kota, Rajasthan, 324001

I have been charge many time with this statement notification (nach_ad_rtn_chrg_bajajfin) and really dont know that what is the issue, bajaj person says that they are not deducting any amount from my ac but still this is happening it shows the month of may in the statement...
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N
Namita Kapila
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent money transfer by pradum ravindra mishra (email id : 08876831575 nbv@myicici) having an account in your bank

A person by the name pradum ravindra mishra had approached my father regarding an ad posted in olx for the purchase of an old ac. He had requested my father to give his paytm details for the fund transfer of ₹5000. Since my father doesn’t have a paytm account, he gave my paytm details i. E mobile number for the money transfer. However, instead of crediting the amount, the said person debited ₹5000 from my bank account through fraudulent...
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C
chandra vijay sahu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care

Address:Ranchi, Jharkhand, 834002

It is to be informed that and intimated that when we used to call customer care helpline number, lots of option are coming except direct talk to the customer care officer. It is unnecessary wasting our time and creating issues while calling for support. As a bank you must smooth-line the things. You must be easily accessible to your esteemed customer. Kindly take necessary action of rectifying this issue....
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L
LK INTERNET
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment transaction failed but payment deducted

Address:Hari Nagar, New Delhi, New Delhi, Delhi, 110064

I was making payment for admission in SOL, payment failed but amount deducted of Rs 36, 42.70/- on 01/07/2019 at 8:28, thought Paytm Dabit card transaction S59267930, in response of complain made in paytm reference no given[protected] and advised quote the ref. no. to icici Bank Eazpay, payment was made successful from paytm. Kindly sort out the issue ASAP...
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M
muhammed sadique
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer service executive

Address:Mumbai City, Maharashtra

I had a bad experience today. I had to apply for credit card.
The executive who call me drop the phone in the middle of the call, when i told him i was on leave for last month in my company. Disgusting attitude and approach to customers. Are they training these "#" like this. Call was from mumbai. Got call from +91 [protected]. At around 11.15 to 11.45 03july 2019...
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M
MOJ GADHAVI
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given statues my invest bond.

Address:kalapi nagar ,, Ahmedabad, Gujarat, 380027

Have invested in tax saving bond-032002-tsb with bondholder no.[protected] and certificate no. 62899. The redemption date of these bonds is 23.04.2005. I would like to know whether redemption payment cheques have been sent by icici bank or not, as from my record, i am unable to trace out as to whether the redemption cheques have been received by me or not in respect of the above bonds. I shall be obliged if the confirmation in respect of...
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V
Vishu165
from Delhi, Delhi
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failed refund

Address:New Delhi, Delhi

There was a refund initiated by myntra on 11th june 2019 with bank reference no. [protected] of amount 1038 INR to my ICICI bank account ending with 2000. I still haven't got my refund and I tried to get in touch with the bank many times but was unable to. I request you to solve this issue as soon as possible. Myntra said bank initiates transaction in 7 working days. Myntra has initiated transaction from their side on 11th june. Its been...
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S
Shashwat Roy
from Gurgaon, Haryana
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deduction as ach and rtn chrg

Address:110044

From past one month there has been a charge which is deducted from my account again and again
When we went to the bank they said that it is against my emi
However it is now happening again and again.
They have deducted ₹1000 without any reason .
For better understanding i have attached my account screen shot for the same purpose.
I am a teacher and it is my hard earned money and of bank arbitrary start...
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V
vipul.goyal91
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charges debited without notice

Address:House No. 25, Gali No. 2, Karawal Nagar, New Delhi, Delhi, 110094

My mutual fund sip instalment is due every 1st of the month, however due to no reminders emails/sms from icici i missed to maintain the minimum balance for the instalment. So when i open my bank statement today i. E. On 2nd july 2019, i find that rs 413 have been debited and remark says ecsrtnchg010719_sr[protected]. Without any notice on email/call/sms from the bank and without any explanation, the amount was debited. After lots of search...
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U
upneetkaur
from Mumbai, Maharashtra
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activate debit card for online transactions

My debit card has been blocked for security reasons. I tried unblocking my card through customer care number but i am getting the card is already active. While i am getting an error doing the same through online transactions. I am getting an advice to unblock my card through customer care service while i am trying to make any online transaction. Please look in the request....
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S
shanjib boro
from New Delhi, Delhi
Jan 17, 2022
This thread was updated on Jan 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nach_ad_rtn_chrg~bajajfin, its deducting from my account.

Address:New Delhi, Delhi, 110059

02/07/2019 nach_ad_rtn_chrg~bajajfin~02may19~805dee dr. 413.00
02/07/2019 nach_ad_rtn_chrg~bajajfin~02may19~805dee dr. 645.10
29/06/2019 rwdfee/[protected]/150519+gst dr. 16.13
29/06/2019 [protected]:int. Pd:[protected] to 28-06- cr. 16.00
28/06/2019 nach_ad_rtn_chrg~bajajfin~02may19~805dee dr. 239.90

Why my amount was deducted under this following statements. Why i am getting all charges from my...
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Rajesh Bhuradiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

automatically transfer of rupees in dr. tran fund

Address:Jamua Colony, Jaipur, Rajasthan, 302039

Mobile no:[protected]
i have deposited 3000 rs on 01july 2019 to open rd with the sip of 3000
for 3 years.
but the amount is automatically transfered in someone dr. Tran account a/c
funding[protected].
please take some immediate action and refund my ruppess.
Otherwise i will report it in cybercrime branch for necessary action....
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V
VictorHawk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repeated ecs return charges after complaining also

Address:Pune, Maharashtra

I had already lodged a complaint regarding the multiple ecs return charges previously on may 16, 2019, again the same thing has happened on july 1st, 2019, image is attached. Already raised a complaint regarding this issue ingram: grievance no. 1420224, i want it resolved as soon as possible, i have already email the issue to icici to take action, waiting for a reply which i will post here....
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D
dk760872
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto renewal of wallet assist plan

Address:Khordha, Odisha, 751012

I am having a savings bank account bearing no.[protected] with main branch of icicibank at bhubaneswar. I got the following sms in my phone:
"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist".
I don't like this type of process of auto renewal which is being done without taking the proper consents of the...
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K
kmadh22
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying the closure of fd account

Address:Mysore, Mysore, Karnataka

Hi,

I have 2 FD’s with account number[protected] and[protected] and I wish to liquidate or withdraw both of them. I went to ICICI Branch of Ramavilas road mysore for withdrawing my FD in Nov 2018 with all the FD documents (including latest renewal doc) but they mentioned that the FD has been Liened but they could not give us any reason for the same and they said they cannot find any reason. It was a big shock for me...
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