ICICI Bank Complaints & Reviews

Address: Bangalore, Karnataka, 560068

Filled a loan application form in the jp nagar branch. Tenure was not satisfactory - i denied it multiple times but the loan got disbursed. Contacted the bank official and she said that theyll look into it. Gave a cheque and letter for amount reversal but two days later, i'm being told that it's not possible. Is this a new way of looting money.

Lpbng[protected]

Arun

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear Arunjana,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (652591) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 02, 2019

Updated by Arunjana What do you mean by [protected]@icicibank.com?

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I was supposed to get an amazon pay credit card, signed up for it, gave my pan card number, appointment was fixed for the guy to come collect my documents. But, he never showed up. A week later an executive calls in asking me why i didnâ€™t open the account, when i told her that no one showed up to collect my documents she immediately booked an other appointment (Apparently). The day before the appointment, another lady calls me asking what documents i had, she hung up on me before i could answer. 2 months later... Iâ€™m still with not amazon pay credit card through icici! Customer service is pathetic...

Sep 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (650916) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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rajesable

from Mumbai, Maharashtra

Aug 2, 2019

Dear Sir
I use mobile LETV Le X507
Android Versin 6.0
Use Jio Sim
After imobile app updates, imobile sms sending failed jio sim.
Actiate

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ICICI Bank Customer Care's response, Aug 2, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (650916_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: H 2/60 Sector D LDA Colony Kanpur Road, Lucknow, Uttar Pradesh, 226012

I have been employee of icici bank with employee no.117312 (Amit v mahajan) and been relieved from the services of bank in the year 2005 only, but till date i have not been able to withdraw my pf from the bank. Also i do not have any details/statement of my pf account. I have requested icici team to provide the same but have not received any revert from them.

Request you to kindly help and contact the me at [protected] or [protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

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sharmapramodkumar197

from Gurgaon, Haryana

Aug 2, 2019

Respected sir/mam,
I Pramod kumar sharma, I have an account in your bank this month my 1, 095 was deducted in just two days i.e. 18-july-19 and 19-july-19 Sir/mam this happens not just for this month it happens with me every month.I request you to please check what is this happening. I will be your thank full if you will help me.
Thanks

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ICICI Bank Customer Care's response, Aug 2, 2019

Verified Support

Dear Pramod,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (652606_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400055

On the 26th of july 2019 there was a void transaction at blackberry out for the amount of rs5190 made on my icici debit card for which i have already raised a complaint however everytime i call to get an update they give me a different time frame for my funds to be available... However i asked them to send me an email which would have a time frame but they haven't done it... I have to call them everyday and i get a different answer every day!! Kindly look into it asap as i have my dues to pay

Aug 1, 2019

Complaint marked as Resolved

It's not resolved yet

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (647947) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 06, 2019

Updated by Tarun Punjabi Hey I have already mailed the concern multiple times but I never get a proper response all you all keep telling me is we are working on it!!

Aug 07, 2019

Updated by Tarun Punjabi It's a simple void transaction already been 2 weeks no resolution yet!! Initially your support told me 24 to 48 hrs...then I was told 15 days and now upto 35 day!! Isn't it inefficiency if you have all the doc and you still can't do anything about it...
I have the merchant settlement slip...I have my void slip...the merchant banks confirmed that's it's not been settled so what is so difficult for you?

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A

Anulipi Goyal

from Jaipur, Rajasthan

Aug 2, 2019

There was a deduction of 1899 in 31 july 2019 with somwe new policy after i made an online payment of 1147 on myntra.

I am not aware of any such approvals for the deduction. I would like my refund at earliest and please cancel this policy.

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Address: 1/5 kumarpara bhatpara, 743123

I am sudipto debnath. Two times total of amount (222+602)=824.00 rupees has been deducted from my account as dp charge till 19th june dp charges on respectivly 29/07/2019 and 31/07/2019. I have never activated and used my demat account. For geting more information about dp charges related information today i have activated a demate account in icicidirect. But not getting any information of charges.
There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[[protected]]

Sep 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

ICICI Bank Customer Care's response Dear SUDIPTO DEBNATH,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi..
Since yesterday i am unable to do transaction and the page open up that for security reason card is blocked. I called the customer care and got it unblocked through that automatic voice recordar. Tried using my card again and it still get s blocked at 3d secure page. What di i need to do to avoid this from happening again.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Mangalore, Dakshina Kannada, Karnataka

Account Number
[protected]

I needed to urgently transfer to HDFC account Rs 7, 500/-.But unfortunately my card got grid locked after 3 attempts even after typing the right digits.

Tried to call the customer service supposed to be 24 hrs but unfortunately same automated response from customer care .which is of no use.

I am a NRI at present in india.
What is the use of having an bank account, which is unable to transfer online urgently.
There is no customer support. I have decided to close my account, if my problem is not soughted out urgently.

my email is
shailesh.[protected]@gmail.com

my mobile number is
[protected]

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Aug 05, 2019

Updated by Shaileshniresh Please be informed that, Till date no official from ICICi had got in touch with me and the matter is unresolved.

Aug 13, 2019

Updated by Shaileshniresh Till date no one ICICI Bank had contacted.Today also i had the same problem and was unable to connect with customer service.

I had no other option but to close all my ICICI account today due to bad customer service.

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Icici bank is charging with annual charges and dp charges.

I closed my demat account but still they are charging me and i already raised this before also.

I went to icici direct and i closed it but still they are charging me.

And for the annual maintenance, they never communicated in any manner that they gonna charge it, without any prior notice they charged me with these fees...

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Address: Brothers engineering and Erectors Limited, Krishna, Andhra Pradesh, 521456

Name: ANTU SINGH
Acc no:[protected]
IFSC: ICIC0006652
Money debit date :20/07/2019
debited Rs 10000/- as NFS/0188100

Sir,
My name Antu Sing a labour category person, working as helper in Vijayawada Power plant.My one month salary, ie my one month value of my sweat. I got My salary on 18/07/2019 and Rs.10000 debit from my account without my knowledge.
for Anthu Singh
Written By Nived Cp ph [protected] as per his request and seeing his sadness and difficulties

Sep 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear ANTU SINGH,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Surat, Gujarat

I have paid credit card bill manually and on auto-debit return you have charged 450 INR? That's what you do after being your customer for 11 years without zero return/bounce? Your service is sincerely going worst.
ICICI don't care of having loyal customers for more than 120 regular payments in a row. SBI is far better who dont charge even whenever i have paid one day later .

Sep 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (647949) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110087

Hi,

I am unable to do online transactions using my ICICI debit card.
I am gettting unnecessary messages at the ned of transaction and it is getting failed as well.

Message is -
For security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of icorrect details.

Please fix this issue
How can this issue be resolved.I tried...

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I got a phone call from icici one assist..

Despite being non interested in their service.
They deduced an amount of 1899 rupees.
I need my money back with full refund. This is not the way. My email address linked is (Saakshi. [protected]@gmail.com)
Acc no being[protected]

Hi, i was given the information about the one assist plan, but suddenly after one day i got the message that rs 1899 is deducted from my icici bank debit card without my consent, which is not expected from such reputed bank, kindly deactivate this service and refund my money as soon as possible, i m least interested in such services, and expect the refund of my money to the earliest

Sep 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 1, 2019

Dear Customer,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account as the email id given is protected. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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Address: bangalore, 560010

Dear sir,

I have applied and taken a credit card against your advertisement rebuild your credit score, against f d i have taken one instant credit card, card no [protected] in month of october 2018,

But til the date you are not updating the credit card transaction, information to credit bureau

Almost 10 months are passed.

Just i want to know the what is problem, policy to update the information,

Santosh ramchandra kulkarni

Credit card no - [protected]

For contact please between 1.00 to 1.45 pm

Sep 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Santosh Kulkarni,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 08, 2019

Updated by [email protected] No still my problem is not solved ...

Ii have received cal from icici bank, i have sent the documents as per there requirement...
but still cibil not updated

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[email protected]

from Bengaluru, Karnataka

Oct 16, 2019

Dear Sir,

Today i went to the ICICI Branch Annapurneshwari Nagar, to Deposit the Cash, I approached the Cashier to deposit the Cash she told Now Lunch Hour She Can't Accept the Cash. when i asked her the Timing of Lunch She Told 2.00 PM To 2.30 PM, 2 three days back I went there she told our Lunch Break is 1.30 PM To 2.00 PM.

Then i approached the Operation Manager, She told if any customer in the Q means we continue to accept the Cash . She started to cheque the CC Camera when i came to Branch. Instead of allowing the cash deposit.
In between Branch Came to the Branch. i have told the Matter. He told the there is no Fixed time to our Branch.
And I website Branch Timing is Written 9.30 To 4.30 PM

I have holding the A/c With ICICI Bank from Lash 14 Years...
Several time is happen with me in this branch, The Casher not behaving properly to customers.
My Ac /No[protected]
contact no - [protected]

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Address: SAP ENTERPRISES, CROSS ROAD MALL SIKANDRA BODLA ROAD AGRA, Agra, Uttar Pradesh, 282007

Dear sir / madam,

I have complaint many times and one complaint no. 45495849 have of them. For refund amount as deducted by you on date 24.05.2019, rs.2655.63/- date 27.07.19 rs. 15044.37/-

But amount not refunded yet. And we never use this terminal tid 88056196 mid no. [protected].

So you are request please refund the amount as you have deducted unnecessary.

Sep 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Ambar Sikarwar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (643510) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Near sattasar house, choutina kua,, Bikaner, Rajasthan, 334001

My mother had purchased ashirwad deep discount bond -1 in 1996 holding bondholder no.1213-186, warrent no. 135490 and certificate no.- 200000 in the name of nirmala devi/ shailendra singh/ ajay singh and we have not have any kind of information regarding. We are submitted all original document for redemption in your jaipur branch on august 2001 so i want to know that about payment of our bond.
Please advise us current status of our payment also advise why bank not given any information

Sep 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (643515) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Distt. Aligarh U.P. 202127, Aligarh, Uttar Pradesh, 202127

I have opened my salaried account in icici in 2016 and demat account was lifetime free but yesterday they have deducted my amount against demat rs. 688.33.
They never been informed about that deduction and suddenly deducted the money without intimation.

And after deduction no information has been given by the bank.

Dmc/in[protected] dp chgs till jun-19

My mobile no [protected]
Manoj kumar

Sep 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Manoj Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Please let me know on what basis these deductions has been made. I have never initiated the transaction for the amount deducted which is 826 inr. I suppose these are related to demat account but be sure that i haven't used the demat account till now to make any kind of transactions. And also let us know clearly the reason for the deductions clearly as we are not in banking field to understand by looking at it. Kindly contact me as soon as possible.

Sep 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Ganesh Chemanchula,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (643527) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 3/15 Chandrika Bld, Kalwa, Thane, Maharashtra, 400605

I am sidhesh lotlikar 826.00 rupees has been deducted from my account as dp chgs till jun-19) dp charges

I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

Bank: icici bank

Kindly look into this issue as soon as possible.

Sep 2, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Sidhesh Lotlikar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (643531) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 500017

Since 5 months money is getting deducted from icici bank that 'a purchase of inr 938.43 has been made using your debit card linked to icici bank account xx261 info: vsi*amazon pr. And my money is deducted, i didn't give my debit card number details then how it happened now i want my refund of 938.43rs. I tried to contact icici bank customer care but they said will do inquiry

Aug 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (643536) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: PLOT NO 25,YASHWANT NAGAR PANCHKRISHI PARISAR,MALEGAON ROAD,DIST-DHULE, Dhule, Maharashtra, XXXXXX

I am the a/c holder of icici bank since 2007
Now they have charged 588.82 under this category dcardfee5519 jul19-jun20 +gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want. Due to this charges my mutual fund ach wiill be faile and they will charge sip faileure.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Aug 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (640508) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 458

personal loan disbursed without consent

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new credit card

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unable to withdraw my pf

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void transaction

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wrong deduction of dp charges without notice

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unable to use debit card at 3d secure page

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card grid locked

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annual fee charges and dp charges

debit as nfs debit

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credit card auto debit return charges wrongly

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unable to do online transactions using my icici debit card

deduction of money from my bank account without my consent

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credit card - cibil update

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regarding refund amount rs. 17200/-

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icici ashirwad deep discount bond - I redemption of bond

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deduction of amount without information.

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dp chgs till jun-19

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826 deducted from my account as dmc charges

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amazon deducting money from my icici account

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resolved dcardfee

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