ICICI Bank Complaints & Reviews

From long time, i'm not receiving the otp for any online transactions. I contacted thrice the bank they advise me to check with my telecom service provider. I checked there and there are not any blockage from there side.
I'm living in bahrain. The customer service advised me to visit the branch. How can i visit? Icici fails to resolve my issue and still i'm failed to do any transaction online except internet banking which i don't like to use.

Respected sir,
This is sumit burman from kolkata. My registered mobile no. Is [protected]. I have one loan whose emi gets deducted every month from my salary account which is in your bank. This month it has already got deducted. But suddenly last day i. E. On 16th august, 2019 an ecs charge of rs.472 had been deducted from my account which was not supposed to deduct. Please look at the matter and resolve it as soon as possible. Looking for your sincere cooperation.
Thank you.
Sumit burman

Hi,
I'm an icici account holder and i got a text message saying that i'm using an older version of imobile app. The message is quoted as mentioned

"you are using an older version of icici bank imobile app. To experience 200 plus services with enhanced security features, click bit. Ly/2mosa9s. T&c apply."

Thank you for your assistance

I have came for change in my name as it has space in between like phani kiran which should be changed to phanikiran. I have taken a pan card with me which is a valid prrof. Such a stupid branch it asks me for another proof. Pan card is the one which i have given at the time of submission and these guys give me reason that how i would know that is that you. Then if that is the case my pan card will have my photo. Can't they know this. Such a lame excuse to change name if it is not my primary branch...

Sir i am ajay so/o ram dulare. I had need of loan but due to some problems my file had reject.
After some times received a male that loan is sension and i have to pay emi but how is possible that without any physical verification bank will b provide loan. It is totally fraud.
It isfraudd by bank and loan agent.
They have used my documents with bank employee.
I have not get any type of loan.
. It is totally scam

So i request to you, if it is possible then take immediately action for icici bank.
Nither i will sucide

I have so far not received the redemption amount of my 2 bonds distinctive nos.70677 and 70678 alloted on march
2000 and redeemable on march 2003
Under icici ltd safety bonds 2000.
I have changed my place of residence for years due to official transfers and now i am back.

Please inform me where i have to send the documents for this.
Please do the needful.
Thanks

Sathi

This is the third time i am raising the complaint for the same issue of ecs charges where, as i received my money in transaction for some important work the bank doesn't even text message me and on top of that the bank takes my money for ecs charges for month of june where i had already closed the ecs from icici undri branch, this bank os is a liar and a thief as i was promised previously by an advisor that i won't be charged again for ecs then what is this? I want my whole rs. 2500 revised to my account.

My wife is working in icici bank kolkata, 6 months passed after applying transfer request on marriage ground but she still not get transfer to mumbai where i work.

Branch head daily used to torture and mentally harras her.
Branch head finally told her yesterday that i will make sure that u will not get transfer and you will die here, i will spoil your life.
This is not good, it's a crime.
Kindly help me in the matter.

I tried debiting ₹10k from a local punjab & sind bank using my icici debit card on 12 aug, 2019. The machine didn't provided money but i got money deduction message from icici. I submitted service request to the company, visited a local icici branch, called customer service representative, but still not get refund. Please refund my money. Thank you

Am an icici bank customer. From january onwards some amount is deduct from my account like ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount.

I am using icici bank debit card for the past one
Year. One week before, i used my card for online purchase and i entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3d secure online transaction and asked me to contact customer. But, when i tried to call customer care no., every time only ivr ply on. Please help me to unblock my debit card for online transaction....

I was using credit card of icici bank before 3 years but when i when i received unauthorized charges on my card in december 2016 then on 29 dec 2016, i requested customer care to close my account. I paid all my balance dues & closed my account & destroyed the credit card.
In april 2019, i received a mail containing bill of rs. 29.50, even after too many mails communication, i didn't received any positive response. Then i visited to icici branch in noida & got my credit card number as well. They suggested me to pay rs. 30 in branch & later on request to close the account.
Now i am getting a bill of rs.118. (The outstanding id due to cash payment at bank). No help received from bank & customer care as well. Now i have paid all outstanding amount but these all were unauthorized. No-one in branch told me that penalty will be lived for cash payment. Totally disappointed with services with icici bank credit cards.

I paid the money to the amazon but i didnt received any money from the amazon. The amazon customer service said that they initiated the money and gave money to my account. But i didnt received any refund money regarding this. The money has to be returned on 10/08/19 but i didnt received any money via my debit card. Please help me regarding this online transaction.

I opened iwish deposit account, and i am seeing the 5000rs transferred to someother deposit account dr tran, what the hectic, how its happening without my knowledge. 5000rs my two weeks salary... This is insane... I didnt expect this from icici bank.. I am using icici account for past 7 years. Now i am frustrated to close the account a/c[protected]. Please someone solve my problem... I am not a rich guy to fund everyone. This is unlawful...

I ordered a phone online for 25, 999 on 18th july using icici credit card & cancelled immediately. The amount for the same has been refunded on 19th july. But in my current statement icici charged rs 750+135 gst as late payment saying they wont consider refund as a payment & they asking i should have paid 25, 999 again to avoid late payment fee, how on the world is this fair? This is literally shocking from icici. If you are not cancelling the late payment fees, i have write this to banking ombudsman & all other legal way possible.

I have been deducted an amount of 1, 899.00 on 08 aug 2019 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Utter crap of icici bank to do such activities without my consent.
Revert the money back to my account at the earliest.

I have applied for credit card and also got mail that my card been approved. But due to some wrong number update i was unable to receive any call or sms about my credit card status. So when contacted customer cared they provided tracking details of blue dart courier. When visited blue dard they said card has been sent back to new delhi,, so request is to re dispatch the credit card delivery again.. My mobile number is [protected]. Card num is [protected]

Noticed that there is renewal deduction of rs 1899 in the month of june'19. When i looked at last year statement 2018 found that there is subscription charges for oneassit levied. This is joint account and primary account holder is my wife. Since we never requested icici for oneassist subscription and there deduction of 1899 for subscription as well as renewal. This account is not in use so we didn't notice deduction.
My contact details:
M:[protected]
Name: yashwant joshi

A lien has been imposed on an amount credited on jun 19th, 2019, to my bank account[protected] without prior intimation. The reason cited was name mismatch. I went to the hitech city branch and they are asking me for two things:

[1] written application on the same
[2] screenshot of the transfer from the transferor bank account

Point number 2 is not something i can comply with, as i can't keep chasing the transferor.

The lien was imposed without informing me, plus now the whole process of getting it removed seems complicated.

I also asked the bank that in case i close the account then what happens to the amount, and i was informed that the bank will continue retaining it. Isn't that illegal?

Siddharth

My debit card has been blocked for online transaction and showed me below message:

"for security reasons your mastercard® securecode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at mastercard securecode merchants.

To unblock your card/login, please contact icici bank customer care.

To complete this purchase using another form of payment, click 'continue'"

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that your debit card is already unblocked..

I am not getting how to unblock my card for online trasnaction?
Please help me out