ICICI Bank Complaints & Reviews

I have received credit card bill statement where bill date mentioned 26 July 19, so on 11 July 19, I transfer fund of 28000/- to ICICI account which reflects on net bank account through SBI (google pay) after receiving money in ICICI account I proceed for credit card bill payment on 17 July by net banking which shows payment completed of rupees 27999/-and same is showing me on my payment summary
After revisiting to portal on 21 I seen all accounts summery there is still 28000 in my account and Bill payment is also shows that payment is completed due to this I visited my branch which is in Aundh where there are not listening to me and tell me about to pay 500/- fine if late payment which is non logical, hence I register this complaint

So I was issued a icici bank rubxy credit for lifetime free with no annual or joining fees. But after 1 week I was charges with joining fees of 3000+GST. First they didn’t agreed that I was offered free rubxy card but fortunately I asked the sales lady to send everything on my mail where it is clearly mentioned that I have been awarded life time free Icici bank Rubxy credit card with no annual or joining fees. After wasting all most 10hrs in so many days on calls with their inefficient customer service today when my payment was due I didnt paid my bill. So they called and said we have looked into your complaint and we will waive off the fees for 1st year but later you have to pay annual fees. After all this I don't understand how hard it is for them to understand what LIFE TIME FREE credit card means. This is clear fraud and harassment from the banks side. And I am planning to take this to consumer court so if someone can guide me how to, I would really appreciate

My a/c debited 17700/-
Mid: 95024851, tid: 33128135

My account has been debited by rs 17700 on 30th july 2019. Narration given is terminal balance recovery.

Till now amounts debited from my account
1. On[protected] amount debited : 17700.00, transaction det: ach-bd-icici mercha-tidh317649
2. On[protected] amount debited: 1534.00, transaction det: ach-bd-icici mercha-tidh313371
3. On[protected] amount debited : 2360.00 transaction det: ach-bd-icici mercha-tidh272073
4. On[protected] amount debited: 354.00 monthly rent, transaction det: ach-bd-icici mercha-tidh247241
5. On[protected] amount debited: 354.00 monthly rent, transaction det: ach-bd-icici mercha-tidh217291

Total amount 22302.00

On 30th july 2019, my account was debited with 17700 and the reason given by icici merchant team are
A) machine has remained idle for 45 days
B) was given reminder regarding the same

However i did not receive any letter or intimation from icici merchant team regarding the same.

I already applied for deactivation of swipe machine on[protected]. Customer care told they will deactivate in one week but no response from them till now. I have call recording proof.

So considering the above scenario i would want icici merchant to make refund in good faith of rs 17700.00, 2360.00, 1534.00 (Total amount: 21594) and would like to surrender the swiping machine at the earliest.

Friends please dont use icici merchant services swipe machine i have worst experience and also amount debiting from customer and not credited to me around 3 to 5 transactions thats why i stopped using this machine.

I satish shanmughan, had taken your icic bajaj scooter bond in 1999, having certificate no 39937, and bondholders no 0039-936. Its getting maturity in 2026. I want to know the value of bond till the present date.
What will be the value if i want to break the same bond in 1 month
Kindly share the details on [protected]@gmail.com or [protected]@gmail.com

I got the following sms from 'ad-icicib' last night around 3.30 am.

Your registration for upi app has started. If it was not you, report now to your bank. Do not share card details/otp/cvv with anyone to avoid financial loss.

But i don't have an icici bank account at all. This sms is an error or someone is trying to impersonate me.

I called the icicibank customer service number [protected] to...

Hi,

Icici has auto debited 1899/- without my permission.
I was given information related to oneassist some credit/debit card protection plan.

I received a phone call from icici insisting me to take the plan. Even after denying they forcefully activated the plan and deducted 1899/- from my account.
I reached customer care of one-assist as per them they start cancellation process after 48 hrs, but they will refund by deducting some amount they debited as the service has been activated.

Is icici is giving authorization to debit their customers' money to third party for these plans? I don't feel secure with icici anymore. I could be debited of any amount just by a phone call, it seems.

Please cancel the service and refund complete 1899/-, if not then i am gonna take a decision to close my account or discontinue with icici bank.

Oneassist relationship number : 7775590.

Thankyou

I had purchased the 2 bonds as above. Until now i had lost the track of it and recently got to find them. I also went to couple of icic bank branche strying to get some proper information but to no avail. Please guide me further as to what is its present value as also as to how to redeem/ encash them.
Bondholder no.[protected] certificate no. 9312
Deemed date of allotment 30.04.2003 redemption date : 30.04.2006 carrying a rate of interest @6.75%

Hi,
Without any acknowledgement i have been charged 354 rs for the service which i never requested/opted for.
statement says MM Annual Fee MAY19-APR and deducted
on 26th july 2019
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, Still waiting for their response.
Regards
Manas

My ICICI Bank Savings Account 4445.25 rupees has been deducted while filling out pmfby form on 22/07/2019. Devi, however, was showing the form unpaid.Repeatedly contacted. so I pay to pmfby other transaction .but My First transaction deducted amount should get quickly.

I have received credit card bill statement where bill date mentioned 26 July 19, so on 11 July 19, I transfer fund of 28000/- to ICICI account which reflects on net bank account through SBI (google pay) after receiving money in ICICI account I proceed for credit card bill payment on 17 July by net banking which shows payment completed of rupees 27999/-and same is showing me on my payment summary
After revisiting to portal on 21 I seen all accounts summery there is still 28000 in my account and Bill payment is also shows that payment is completed due to this I visited my branch which is in Aundh where there are not listening to me and tell me about to pay 500/- fine if late payment which is non logical, hence I register this complaint

I applied for fastag on 29th may 2019, however i have not received the tag till date; against the same the bank had mentioned that i will receive the tag in 7 working days. Have called the customer car several times every time i am assured the tag will be dispatched to me immediately & will reach me in 4 working days; but again the same situation is repeated. Only i am told that the request is mailed for priority dispatch. I have paid all the charges including a recharge for the same to the bank on 29th may itself. If the bank is unable to send me the tag kindly ask the bank to refund the entire amount including the service charges etal to my account on priority. Surprisingly there is no authoruty to whom the complaint can be esclated

Hi,
I am remya., holding a credit card of your bank for past 2 months and paid an amount of rs.5000 on 26th jul which is not yet reflecting in my card. Please let me know how long will a credit card payment takes to reflect my account. I have to make further payment because of this am not able to do it.
Name : remya m p
Narration# qhdf[protected]-icici bank credit ca
Reference #[protected]
Date of payment : 26-jul-2019
Contact #[protected]
Need your reply and support
Thanks & regards
Remya mp

I have a make my trip credit card issued on april and i payed 590/- on due date after that i never use this card and i had been cancelled online this card but still i have to pay 590/- per month.
I visited my icici bank main branch but they didn't cancelled my card and behavior not good. Please cancel my card as soon as possible n refund my money.

Without an acknowledgement i have been charged for the service which i never requested/opted for.

26/07/2019 bil/[protected]/mm annual fee may19 - apr.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,
Kishore thalla

Without an acknowledgement i have been charged for the service which i never requested/opted for.
09/03/2018 bil/[protected]/mm annual fee may19-apr
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

Regards,

Amazon credited 2499/- in my account on 28th june 2019 as a refund with reference no.[protected]. Icici bank still hasn’t credited it to my account
Please follow below text to file complaint :

'i purchased a product in amazon and returned it back. Since my payment method was icici bank debit visa card, the amount refunded was supposed to come in same and reflect in 3 to 5 business days. The transaction was done on 28th june 2019 by amazon on[protected] transaction id (Authorization code for transaction) but, i couldn't see any amount yet.'

Warmest regards,

I made the payment on 25th may on sarathi driving license portal haryana, for which i informed my bank to check this issue as my amount is debited from my account but merchant didnt received it and this chain mail happened for 20-25 days. Having said that at the end bank stated that we have refunded this amount back to merchant wherein i already did the payment. Please check with them and now its been 2 months rto is saying that check with bank we didnt received any amount and bank has already closed my ticket.
Now this incident happened again with me on 26th july for which i booked my ticket on irctc and payment was debited from my account but ticket was not booked. Irctc portal clearly mentioned that your last payment was failed and re booked my ticket,
Again, bank is adamant about the fact that it will come back to your account and after forcing so much they have raised the sr[protected] but i am again not sure whether my amount will come back to me or not.

My both incidents are still pending and i really dont know to whom to follow to as till date i have received unsatisfactory response from them as they really dont have any value for their customers money
Hoping for a resolution as i cannot waste my money like this

There is a employee named rohit sharma slapped his colleague in front of a customer and branch manager mr. Yogesh aneja never support him. Because he is a out of station employee and all are in the branch are relatives and friends of branch manager. And i am the customer of that person and they do my insurance in other agent account. If this will happen in your organization what is the effect is going on your customers. I have two other customers for insurance if this will happen how can i trust on your organization. So take immediate action in 2 working days and tell me at ([protected]@gmail.com) it's my humble request.

I have been using this account for 3 months as a salary account and didn’t had any problem but one day i was making the transaction and i got a message that the transaction got failed account is frozen or blocked, so next day i visited the nearest branch and got to know that my account is frozen, even the bank staff was not aware that why the account is froze, they told me that they’ll investigate and let me know, but its been more than 3 days and i don’t have any idea of what the hell happened to my account. Because i submitted everything, adhar, pan, photo. Please help me out in this, today is the holiday and i’m stuck with nothing.

I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to the customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.
Details: bil/[protected]/mm annual fee may19-apr.

Moreover, i didn't find unsubscription option mymoney portal also. I followed the following link https://www.icicibank.com/Personal-Banking/faq/internet-banking/my-money-faqs.pa...⇄ provided in the icici bank