| Address: 1352/5 BHIMPURA CAMP PUNE 411001MAHARASHTRA, 411001 |
I am writing to inform you about the icici credit card no. 2002 which was not applied by me. Executive from you bank came to my home on[protected] for the recovery of the credit card amount. The credit card bill amount informed by the executive is rs. 30, 000/-. But i have not applied for any credit card and i have not received any card. Without any credit card, how can i use it for paying bill? The executive told me to inform your branch regarding. I visited your bank addressed icici bank, fp 195, cts 853, signature bhamburda, bhandarkar rd, shivajinagar, pune, maharashtra, 411004, they told me that a credit was issued using my pan card and aadhar card. But other details like mothers name, additional residential address, and additional mobile number did not matched. They did not even had my salary slip. My salary is less than rs. 10, 000/-, then how can they provide the credit card. Without any proper verification of documents they issued credit card to some itinerant person.
Kindly look in the matter and provide a positive response.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2019
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (601206) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Jul 22, 2019
Updated by Akshata Bhosale Dear Sir,
I was try many time on ICICI complaints portal icicibank.com but they ask me my application number or account number. without this dont accept my compliant. I have only credit card no. [protected] and that number is not accept on your complaint portal.
When i contacted jio customer care they said there is no reacharge request. I need my refund.
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (604252_0001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team