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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 36

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P
pradeepkv88
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent marketing

Address:Pune, Maharashtra, 411045
Website:www.icicilombard.com

They marketed saying, you can listen to the conversation any time, but when the time came, they are not making the consumers listen to the conversation they had while selling the policy. Its been more than 6 months and i have personally followed up 50 time via email and call, but still no response. You are fraud that's y you are not making listen the telephonic conversation while you sold the policy....
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B
burjor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of my hospital bill no 220100324280

Address:400 004

Respected sir Regarding my wife yasmin rohinton fatakia hospital bill which was rejected by your icici lombard healthcare claim no[protected] and my policy no is 4128i/HPR/99173203/00/000, i want to clarify that my was admitted in hospital for chest pain and your insurance company found query that we have not informed about Hypertension, bells palsy which she has not admitted for hypertension and bells palsy. and when we started our...
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D
Dev Trivedi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activa two wheelers

Address:382443

My activa no is Gj1fl 3168 n i have all documents for claim process hade already given for claim in apex honda isanpur Ahmedabad Gujarat The agent of icici said me compny not allow your vehicle for claim and that thing is totaly wrong Agent is not given me proper answer Claim no :MOT 05102216...
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K
keshavbind
from Jaunpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement the disk brake rim of motorcycle hero passion pro

Address:Gorakhpur, Uttar Pradesh, 273001
Website:www.icicilombard.com

The front disk brake rin of my byke hero passion pro RC No. UP61Z5777 has been damaged on 30/08/2015 during incident at deep road. The complaint has been registered on next day at MB Motor Gorakhpur for further replacement the above but same has not replaced till date. At last, A complaint No. MOT05036417 has also been registered on 10/11/2015 through customer care IVR No. 18002666 and servey has also been done on 24/11/15 by Mr. Manoj...
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S
ShivGoel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not reminding renewal of policy coz i had taken the claim

Address:Mumbai City, Maharashtra, 410209

Dear Sir! I have been a customer with ICICI Lombard for last 4 years . these people used to call me 1 month before of my next renewal of policy.Since i had taken a clain in this renewal, these people have not reminded me for renewal of my policy.when i called at callcenter for renewal they said, u had taken last time claim so in renewal showing us error, so vant be renewal...and only 7 days are left for my policy to be renewed... So...
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Address:Jaipur, Rajasthan, 302021
Website:www.icicilombard.com

My name is Arman Maheshwari, My father taken this policy against an home loan issued on 14/march/2013 it means before 3.6 Years ago, My father's name is Ashok Soni who is covered under this policy and in May month under a routine check up doctor diagnosed Chronic Liver Disease so we started taking treatment of Dr. S.S. Sharma and in July months due to Chronic Liver Disease death was happened of my father on 23/07/2015 because the life...
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K
kamal03071989
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici lombard services provided to customers

Address:Palwal, Haryana, 121102

Icici lombard provide 3rd class services provided to customers and no buddy cooperate to customers .surveir are fraud in your icici lombard & they demand money to customers for approval that's not fair for customers. i have 4 vehicles all are under in icici lombard but i am not satisfied with icici lomard services & next time i am change it to bharti axa that's the better resolution for me .they provide better services than you. thats my...
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K
kampsays
from Mumbai, Maharashtra
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ICICI Lombard won't pay for claim

Address:Mumbai City, Maharashtra, 500063

What is the purpose of Car Insurance? Well, it got me thinking after my bitter experience with ICICI Lombard Insurance to claim insurance for my car Toyota Corolla, which met with an accident this week. It has been such a harrowing experience of delays despite regular follow-ups, display of careless attitude, poor & rough communication skills of ICICI representative - Surveyor (Mr. Puneet Singh) assigned to my case. Considering, being...
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K
kampsays
from Mumbai, Maharashtra
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What is the purpose of Car Insurance?

Address:Mumbai City, Maharashtra, 400063

What is the purpose of Car Insurance? Well, it got me thinking after my bitter experience with ICICI Lombard Insurance to claim insurance for my car Toyota Corolla, which met with an accident this week. It has been such a harrowing experience of delays despite regular follow-ups, display of careless attitude, poor & rough communication skills of ICICI representative - Surveyor (Mr. Puneet Singh) assigned to my case. Considering, being...
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S
sanath js
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike insurance claim

Address:560068

Hi, actually my brother met with the accident near jayadeva flyover where a car person suddenly applied brokes so he got scared and applied a brakes with disk brake so he slipped from bike without any injuries, since bike was in motion it has fallen heavily it actually twisted and fallen on NOV 1st 2015 and we gave bike to showroom on NOV 2nd and showroom people told that chassis was bend and he need to replace chassis and we intimated to...
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SudhakarM
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial Claim settlement for claim no MOT05049877

I registered motor claim for my bike CBR 150R damage on rear wheel due to hit by deep pathhole by calling icici lombard customer care. I have given the bike to Tansi Honda service(garage) to have surveyor, yathish, to survey the damage. Damaged Wheel and tyre was replaced. As this garage has no cashless payment, I had payed the bill amount for latter reimbursement as suggested customer care earlier during claim registration. To my surprise,...
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pguha2
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor Insurance

Address:560037
Website:www.icicilombard.com/motor-insurance

Date OF incident[protected] from Haridwar Reported on same date to Police and insurance person over call and got claim number on -14-04(delay was due to FIR registration). Same has been communicated to customer care and surveyor. After that we submitted all the document which where listed in claim processing form including Non traceable certificate from court. During September 2015 when we query about the status of claim lady named Arpita...
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pallapati srinivasarao
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not dispatched and shipment lost

Address:Krishna, Andhra Pradesh, 520010
Website:www.icicilombard.com

Courier dispatched on 18th November 2015 and the status was still in Transit mode. While calling to the concern team they are telling that the shipment was missing their end. If the customer was not responding it should come back to the delivery initiated location but the shipment was missing and lost. Please give the immediate resolution as my customer is waiting for the delivery....
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M
mukesh vasa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Health insurance policy no. 4034i/chi/82975959/00/000- renewal.

Address:Mumbai City, Maharashtra, 400019

Ii had paid a premium of rs. 33342/= for 2 years on 13/09/2013 for my subject policy held jointly with my wife. Recd a 'renewal notice' 10-12 days before the expiry of policy on 12th sept;2015 asking me to pay premium of rs. 71976/=, i.E. 125% more than the premium paid 2 years back. There was no explanation / reason for the increase mentioned on the 'renewal notice'. I tried to get the explanation over phone no. Mentioned...
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R
riteshkgandhi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding rejection of claim

Address:Ahmedabad, Gujarat, 380058
Website:www.icicilombard.com

Dear sir we have already cleared that it is opd case and falls under clause no 85 of daycare in your list where you can approve claim. we also given doctor and hospital certifcate for the same. this means as per your saying we should complusory put patient even if it is not required for 24 hrs in hospital to get claim pass as per your rules even though you have given exemption daycare list.(as our case false under clause no 85 of your...
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D
Dolly Suchak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal of 5 year old health insurance policy

Address:Mumbai City, Maharashtra, 400025
Website:www.icicilombard.com/WebPages/Customers/NWCustomerLanding.aspx

I have been trying to contact ICICI Lombard since last 15 days. For some strange reason I do not see the option to renew my parents policy online.

I took a health policy for my parents 5 years back and have been paying my premium every year since then. So, this is an old policy and covers my parent's existing medical conditions as well.
My policy expires on 24th Nov 2015. I never received any renewal notification...
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S
Swarna1
from Hyderabad, Telangana
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I am complaining about rejected motor claim for a silly reason

Address:500034
Website:www.icicilombard.com

Hello... I am Swarna.. staying in Banjara Hills, Hyderabad. These ICICI Lombard people literally cheated me.. As I brought my new vehicle(Hero Pleasure) on 15.5.2015 it was theft on 21.5.2015. one of my key was unfounded from the 2nd day of the purchase of the vehicle. so i started using 2nd key from the next day.. I got the FIR.. Final Report and all submitted to the insurance people. When Surveyor(Mr.Srinivas) came to my home...
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H
hsharm62
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Unattended claim

Address:New Delhi, Delhi, 110035

Dear Sir,

My car Hyundai Xcent VEHICLE NO.--DL 10CC 6317, CLAIM NO-MOT04946539 is lying unattended since 06/10/2015, i have a zero dep policy.

Your surveyors Mr Youghal kishore and Mr Hemant bansal are not giving any satisfactory responce, initially when the claim was initiated Mr Hemant bansal surveyed the card status on 06/10/2015, when i called him he said we will investigate the matter which will take atleast...
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M
m_mani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:641654
Website:consumer complaints

I payed rs.18, 600/-cash to icici lombard car insurance company staff sakthikumar on oct-20th/2015, for my duster vehicle premium and he gave me a icici cash receipt no:12234355, after a week i received a letter from icici lombard ref;3602171, dt. Oct-30/15, stating that my cheque returned due to no funds and icici will not provide coverage for my vehicle. This is a fraud from the icici staff i payed cash and i have the receiptbut they have...
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gourishankar khangare
from Pune, Maharashtra
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Bad experience in claim

Address:Nagpur, Maharashtra, 440009

ICICI Lombard doesn't accept claims if they are high. We had engine failure due 2 accident and they rejected claim. We havent been given any written reason of rejecting the claim and given hypothetical reasons for rejection which are not even there in clauses. Claim MOT05010432....
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