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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 39

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M
murali krishna s a
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of excess car ins premium collected

Ms Corporate Credit Services, Southend, Bangalore through their co-ordinator Ms Shilpa collected cheque for Rs 4900 (premium) against promised car insurance of Rs 325000 for my i10 car KA 05 MJ[protected] Vide cheque. The cover note was issued for Rs 30000 for a premium of Rs 4029. Hr policy issued for rs 300000 with premium of rs 4900. The discrepancy was notified to the facilitator who promised refund of excess premium Collected. Even...
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Napster IM
from Noida, Uttar Pradesh
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Policy # 3001/101887648/00/B00 *ICICI Lombard Fraudulent Activities**

Address:Gurgaon, Haryana

It is very unfortunate and disappointing that companies like ICICI Lombard Motor Insurance is involved in such a fraudulent act. Below is the synopsis of the incident in detail. This is with regards to my motor policy # 3001/[protected]/00/B00 and claim #MOT0 4553559. My vehicle Ford Endeavor met with an accident on 25th April 2015 on our way to Mcleodganj. I believe due to hitting something on the road at night, the front left tyre burst...
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A
amiadi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim not being given stating absurd reasons..........by surveyor team..

HI I HAVE A M&M XUV 500.. WHICH GOT DAMAGED ON THE LEFT SIDE COMPLETELY ..THIS WAS ON THE 27 TH OF APRIL 2015 IN THE AFTERNOON .. I SENT THE CAR FOR ACCIDENTAL REPAIR IN ONE WEEK OF THE ACCIDENT ...MY MOTO CLAIM NUMBER IS ..MOT 04569497... NOW AFTER 4 DAYS OF GIVING THE VEHICLE I AM BEING TOLD BY THE SURYEOR THAT THIS IS OLD DAMAGE ...AND WE WILL ONLY PASS THE REAR LEFT DOOR AND PANEL ...ON MY QUESTION WHAT IS OLD DAMAGE AS IT WAS...
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S
sujoyrc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank complaint about familyfirstplus plan cancellation of amount 9990/-

I, Sujoy Roy Chowdhury Complain about the deducted amount of Rs.9990/- for familyfirstplus plan on 6th May 2015 at 4:00 pm a call was received from icici lombard.They have explained me about plan just then I have been talked on IVR and then after they emailed me details.They have explained me about Five benefits which useless for me as emailed details and due to some mishap in my family I faced the financial problem. Without wasting time...
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Rajiv Dhull
from Kotputli, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim rejection

Address:Gurgaon, Haryana

Hi, 1. Admitted to Artemis Gurgaon for slip disc. 2. Spent a week there. 3. Started therapy at home (therapist assigned by same doctor) 4. Spoke to icici Lombard people if this was covered under their policy. 5. After they said yes, I was treated at home for slip disc. 6. Sent all the original bills from Artemis to the Hyderabad office of icici Lombard. 7. And the claim stands rejected as they don't pay home visit charges now. 8....
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R
ramji2882
from Boisar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not cleared nor proper service given

Address:Thane, Maharashtra

I have drafted 1st email to ICICI lombard on 03rd Jan2015 for register of claim as per non-employement clause on my housing loan. Claim No. GEN[protected] provided to me. My policy certificate no. is 4065/IHFL-HL/2835159/00/000. Finally after long conversation & follow-up finally they provided me reference number : [protected] & ensured me that they will clear the things on or before 20/03/2015. After that on 24/03/2015, they...
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P
Praveen Kumar Reddy Vudumula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Insuranc policy not done for 9 months.

Address:Guntur, Andhra Pradesh

I am an international student and have taken a ICICI Lombard health insurance, my university didn't allow the insurance policy and the agent told me that he would refund the money. I have submitted all the necessary documents and still i have been waiting for the refund. I would like to have my refund processed. The agent hasn't been responding to my emails and it is not at all professional. My email is [protected]@yahoo.com My...
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Address:Bangalore, Karnataka

I have requested for change of owner on 2Jan 2015 but till today their was no update on it. I called many time to customer care and asked them to update. But still no response from them and not giving any information to escalate for the next level. Kindly help me in that and please find the below details Vehicle number: KA04 MH 4533 Requested on : 2 Jan 2015 Requested for: Owner change Regards Priyanka Pasupuleti...
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rajendra kumar soni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible and no time for customer

Address:Bangalore, Karnataka

I have a motor insurance with ICICI Lombard for my personal car. Recently I had met with an accident and I claimed for insurance. But representatives talking like i should pay half of the amount as there were scratches it seems. When I inquired the half price, for the same price I can get the new parts in other show rooms. I escalated but even though they are expecting me to call them but they are not ready to reach out to me....
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K Poddar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Claim No-MOT03995056

Address:Kishanganj, Bihar

Hi, I am really disappointed by the way Icici Lombard handled my claim request. I am a professor in prestigious collage and the way my policy claim No- MOT03995056 is closed it raised question on functioning of Insurance Company. Please re open my policy claim and do the due diligence in investigating the fact. If you are not reopening the claim process then guide me to lodge a complain to IRDA.Please find clarification on some...
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R
rohitom89
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment already made

Address:Burdwan, West Bengal

Dear Concern,
I have purchased a new personal protect policy from ICICI Lombard for my father in 22nd April but I am still waiting for the policy certificate numbe.The amount is already got debited from my account.I have also made several calls to them but they are also unable to help me out.My transaction receipts image is also attached.Kindly assist me on that....
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papunabhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong policy issued

Address:Kolkata, West Bengal

Dear Concern, This is to inform you that I (Abhijit Paul) applied a Home Loan through ICICI Bank against Loan A/C No- LBCAL[protected] and amount is Rs.10, 00, 000(Ten Lack). Against this Loan ICICI bank provide 3 General Insurance vide policy no-1)4013/98658558/00/000, No-2) 4111/HSP/98646314/00/000 and No- 3)4005/m/ICICIHL/98655088/00/000 due to safety and security purpose for Building and Personal protect .As per the Bank Loan...
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aak1012
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAIN NO. 04519986 DATED 12.04.2015 CAR HR-51-AN-8346 , ANIS AHMAD KHAN

Address:Faridabad, Haryana

CAR NO I-10, HAR-51-AN-8346 ANIS AHMAD KHAN, ACCIDENT TOOK PLACE ON DATED 12.04.2015 AND COMPLAIN REGISTERED ON SAME DAY BUT THE VERIFICATION EXECUTIVE DEMANDED UNNECESSARY DOCUMENTS HENCE NO ACTION TAKEN TILL THE DATE. ANIS AHMAD KHAN M NO. [protected]...
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Address:Ghaziabad, Uttar Pradesh

Dear Sir/Madam I have been a health policy holder of Icici Lombard from April 2010. when i opted for this policy i did a survey about the premium and the facility provided by the company and i found this THE BEST. Now unfortunately i have to complain about the matter of premium hike by double the amount we use to pay. I fall in between the age group of 36-45 years and when i opted for the policy i was informed that premium of this...
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niteshrs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund NOT received after 1 month - proposal number 3001/W-34176574/00/000?????????

Address:Bangalore, Karnataka

Hello, This is with reference to inspection for car insurance policy, it was declared 'Not recommended', not sure. After regularly asking why my policy is not received, i got a response saying it was 'Not Recommended'. NO REASON WHY? NO EMAIL, NO COMMUNICATION, NO MESSAGE. It was mentioned the refund will be done in 1 WEEK. Till today after MORE THAN 1 MONTH of chasing customer care, NO REFUND DONE, NO EMAIL, NO MESSAGE, NO COMMUNICATION. WHERE...
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LAXMIS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEATH CLAIM OF MR MULCHAND SINGH CLAIM NO GEN000082599 POLICY NO 4065/ICICI-HSP/1389086/00

Address:Mumbai City, Maharashtra

Dear Sir, Sub: Claim No GEN[protected] of Mulchand Singh Policy No. 4065/ICICI-HSP/1389086/00 With reference to the above Claim, I hereby inform you that my husband Mulchand Singh was expired on 08/12/2012 at Jaipur and he had ICICI HEALTH policy No. 4065/ICICI-HSP/1389086/00 and valid till April-2013. And I have filed this claim in Jan-2013 with all necessary documents i.e Police FIR, Post Martem Report, Death Certificate, etc...
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Darshan Nabar
from Mumbai, Maharashtra
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Claim Intimation No. 80320151443

Address:Mumbai City, Maharashtra

Ref : 1. Policy No. 4128i/iH/97360918/00/000 2. Card No.[protected] 3. Claim Intimation No. [protected] 4. Rejection Claim No.[protected] Sub : Wrong information provided by ICICI Lombard executive pertaining to claim intimation no.[protected] Dear Sir/ Madam, With reference to the claim intimation number [protected], I have been following up since[protected], however I have not received a proper response. My wife...
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Piyush Bharat
from New Delhi, Delhi
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Medical Claim Rejected

Dear Sir /Madam, I am registered user of ICICI Lombard and me and my family is covered for med claim with them, and they have rejected my claim for unknown reasons. Below is the entire issue, My son (1 yr old) was suffering from Hernia and required immediate surgery, I called ICICI Lombard to enquire about the panel formalities, and their representative told me that the disease is covered and the hospital is in their panel. Now,...
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Tony gera
from Gohana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding insurance claim -- Policy Number ILG/10111108

Address:New Delhi, Delhi

Dear team, I have taken insurance policy for my car Honda Amaze (DL9CU8914) through your company. Approx a week back, I have gone through with a minor road accident while going to my office. And due to this car bumper and side part got damaged. Now I have applied for claim from naraina samara honda service center but your extra educated staff Mr.Vishal thakur is saying this accident is not genuine. We can't process the side part replacement...
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V
vjimson
from Delhi, Delhi
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ICICI Lombard Fake Road Assistance Service

Address:New Delhi, Delhi

Dear Concern This is to bring to your notice that I have taken the ICICI Lombard Insurance Policy Number: 3001/W[protected]/00/000. Valid from 16 Mar 2015 to 15 Mar 2016. This policy had Road Side Assistance included.Yesterday 06 April 2015 at 12:00PM my vehicle broke down at Delhi, Sarai kale khan next to Indian oil petrol station due to car belt snapped off. I was trying to give call to ICICI Lombard no. 18002666 for availing the...
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