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ICICI Lombard Complaints & Reviews

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Last updated May 11, 2024
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ICICI Lombard reviews & complaints page 40

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V
vjimson
from Delhi, Delhi
Apr 7, 2015
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ICICI Lombard Fake Road Assistance Service

Address: New Delhi, Delhi

Dear Concern This is to bring to your notice that I have taken the ICICI Lombard Insurance Policy Number: 3001/W[protected]/00/000. Valid from 16 Mar 2015 to 15 Mar 2016. This policy had Road Side Assistance included.Yesterday 06 April 2015 at 12:00PM my vehicle broke down at Delhi, Sarai kale khan next to Indian oil petrol station due to car belt snapped off. I was trying to give call to ICICI Lombard no. 18002666 for availing the...
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bhaskar2012
from Mumbai, Maharashtra
Apr 6, 2015
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Not received my insurance copies.

Address: Madurai, Tamil Nadu

Dear sir, I have not received my insurance copies money was transferred from my icici credit card last month. one lady called me from chennai mount road her name is Rajeshwari and told me that her employee code is 11083 and working in icici lombard insurance and her mobile number is [protected] but the mobile is always not reachable kindly i request you to please verify it and do the needful sir. Regards, Baskaran, mobile [protected] email:...
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We have taken a Travel Insurance Policy from ICICI during my parents visit to Kuwait. When they were in Kuwait, my father had a severe pain in passing urine (Prostate). When we consulted a Doctor, he prescribed some medicine for 15 days and later on recommended for an operation. The incident was reported to ICICI claim department. When we submitted the bills and other details to ICICI for claim disbursement they rejected the claim as the...
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S
sanchitsinghal
from Proddatur, Andhra Pradesh
Mar 20, 2015
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Cheating done on Car insurance Renewal

Address: New Delhi, Delhi

Hello, I got a car insurance policy which I was issued with my car on Purchase. I called up ICICI toll free number to get the procedure for policy renewal in Feb 2015. I was advised to visit the Green Park Branch for the same. Upon visit I was told that ICICI Lombard would not renew my policy as I have got a policy through dealer. Basis the response received I contacted my Renault Car Showroom as they are the dealer for ICICI Lombard...
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K
kz aque
from Kolkata, West Bengal
Mar 19, 2015
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received chheque after validity is over

Dear Sir/ Madam Greetings My unt named SEWATI HAZARIKA received a cheque of Rs 7500 dated 16/12/2015 vide cheque no 358160 from ICICI lombard General Insurance Co Ltd. she received the cheque on 19th March, three days after validity is over. So pl suggest what shoud i do now. Is it possible if i send the required docouments to transfer it through NEFT/RTGS. Shall be highly glad if you kindly suggest earliest possible. Regards K Z Haque...
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Moolchandani Veenod
from Mumbai, Maharashtra
Mar 3, 2015
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Claim

Address: Mumbai City, Maharashtra

I want to know my claim status i received one sms on my cell to know your claim status call Mr. LALIT MUDGAL on [protected] but he is not pick the phone .. So please let me know what is the status ... Thank you .. Vinod kumar moolchandani......
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M
mdchauhan
Feb 24, 2015
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Increase too much loading

Address: Vadodara, Gujarat

Hi! Me and my family holding ICICI Ristey Insurance policy from2008, at the time of my last renewal this people have put very high loading on it and its really unfair. At the time of bonus they provide 5% and loading 50% It must be same from both the end. Policy Nos, [protected]/FPT/03772540/00/000 [protected]i/HIR/W-1908584/00/000 [protected]i/CHI/72833287/00/000 & 4034i/HIR/W-1908584/00/000 Manish...
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G
ganeshannalyst
from Bengaluru, Karnataka
Feb 20, 2015
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pathetic customer service

Address: Chennai, Tamil Nadu

this is inform that i have got a bike insured by icici Lombard . the bike met with an accident . i have submitted the bike at royal en field service centre . I had to paid Rs 15551 and the insurance claim which icici Lombard has provide is Rs 7122. it less than 50% even. The bike is 18 months only if you depriciate it will 25% only. i should be getting 75% of the amount i paid . i have escalated the in ms Vasundhara b vice president of service...
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ganeshannalyst
from Bengaluru, Karnataka
Feb 20, 2015
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pathetic customer service

Address: Chennai, Tamil Nadu

icici Lombard is one of the worst service provider in 2 wheeler insurance . my bike met with an accident. i have submitted the vehicle to authorised royal en field service centre. the bill amount i paid was Rs 15551.they have provided me a claim of Rs 7122.it even less than 50%. I have ask the reason why is it less than 50%. they dint reply even i have escalated to vice president ms vasundhara B still no body has taken any responsibility....
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M
Mohammed Ibnesina
from Mumbai, Maharashtra
Feb 19, 2015
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Canceled my claim

My claim no is Mot04396334 That is done on 17 February My bike right side fully damaged And I also insured At first the servey officer tell me I will not get 2 parts oof bike then I complain aginist this servey. The they close my servey. Please help me....
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kuldeep63
from Delhi, Delhi
Feb 14, 2015
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Short clearance of claim amount

Address: New Delhi, Delhi

I had filed my complaint vide no[protected] of Rs. 22251.00 for the left elbow surgery treatment. I am surprised that against this they have approved only 16451.00 and deducted Rs. 5800.00 on a/c of medicines and others. I want to clarify that the department had raised the query of Rs. 500/- towards medicine detail and asked for a copy of cheque for remittance of payment through NEFT. despite of sending all the detail to them how they can...
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Pinkal Modi
from Mumbai, Maharashtra
Feb 13, 2015
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claim reject with specific reason

Address: Surat, Gujarat

anhat caiorhhhhhjmshsh for below reason. Dear Ms. Modi, forforhhhhhjsor With reference to your e-mail regarding policy number 3001/97850957/00/000 we understand you have registered claim towards damage of the vehicle under claim no. MOT04345937, we wish to inform you that the claim has been Rejected. We have received a revert form the claims team that there were misrepresentation of the facts, as the per form the driven is Tejas...
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M
mksah88
from Mumbai, Maharashtra
Feb 11, 2015
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Made payment for renewal but generating old policy

Address: Jaipur, Rajasthan

Name - manish kumar sahu
M.No.-[protected]
Mail id - [protected]@gmail.com
Old policy no. 3005/[protected]/00/[protected]
New policy no. 3005/87032658/00/000

I have made payment on[protected] and my policy has expired on[protected], i am facing too much problem. I am calling company from last 15 days but not resolving my problem company generating again and again my old policy but not generating...
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V
vinayz
Feb 11, 2015
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2015012700789 Regarding Car Insurance Policy..W-33232750

Address: Mumbai City, Maharashtra

Dear Sir/Madam, I Mr.Vinay S Zodge applied for Car Insurance policy with ICICILOMBARD online on 16th Jan 2015 and made payment by credit card on the same day.I have been assigned proposal number W[protected]. My Car Inspection been done on 17th Jan 2015 in the afternoon. After that I did not received any communication regarding policy issuance/rejection from ICICILOMBARD. When I checked for status on 27th Jan 2015 after 10days of payment,...
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Saravanan Bala
from Delhi, Delhi
Feb 10, 2015
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Claim

Address: Chennai, Tamil Nadu

Claim No :[protected]
Policy Number: 4034I/FPP/04231124/02/000 (period 2010-11)
Policy No : 4034I/FPP/04231124/03/000 (period 2011-12)
Policy No : 4034I/FPP/75331152/00/001 (period 2012-13)
Policy no : 4128I/HP/85575019/00/000 (period 2013- 15)


In respect of the mail received by me intimating the rejection of my claim on the reference numbers above mentioned. I would like to bring...
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J
Jitender9899
from New Delhi, Delhi
Feb 9, 2015
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Car insurance claim complaint

Address: Gurgaon, Haryana

Good Afternoon My car has stolen from outside of my house from gurgaon Haryana, more than six month ago . My claim no is MOTO.FAIL>NO 4019696 car is Santro HR 26AH0366Hyundai make i called several times in icici Lombard claim branch every time the concern person gave me a contact no of another person just like happened in govt office some time i thought why i have insured my car from icici Lombard if they have such kind of service....
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R
Roshni Mohandas
from Chennai, Tamil Nadu
Feb 5, 2015
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Cancellation of Policy

Address: Bangalore, Karnataka

Dear Sir/Madam, I wanted to cancel my insurance policy as it was issued even after my repeated mails not to go ahead with issuance. They stated as they had target as it was month end and they had to issue it. This was the exact statement. This is very sad state of affairs. Even in ICICI website which had the customer redressal, I followed the protocol and even waited for the 72 hours in 3 levels of complaint (At last to vice president)....
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F
F.XAVIER
from Mumbai, Maharashtra
Feb 3, 2015
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INCORRECT LIABILITY CALCULATION

Address: Mumbai City, Maharashtra

VEHICLE NO MH02AQ9648-- CLAIM NOMOT04316520. I AM FOLLOWING UP WITH YOUR MUMBAI BRANCH REGARDING THE ABOVE CLAIM. DESPITE REPEATED MAIL IN THIS REGARD, I HAVE NOT RECEIVED ANY COMMUNICATION FROM YOUR END IN THIS REGARD.THERE IS A CLEAR DISCREPANCY IN LIABILITY CALCULATION WHICH HAS BEEN COMMUNICATED TO YOUR OFFICE VIA PHONE AND REMINDER EMAILS TO NO AVAIL. KINDLY LOOK INTO THIS MATTER AS MY CLIENT IS BEING FORCED TO PAY UNREASONABLE AMOUNT...
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B
ballumama
from Anand, Gujarat
Jan 29, 2015
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Refund on cancellation of policy, due to wrong commitments

Address: Pune, Maharashtra

Bought a car insurance renewal policy from ICICI, Promised IDV was 1.83L, however the policy received was 1.72L. Upon asking to cancel, I was told on 23rd Dec that I will get full refund as my new policy was to come in existence from 31st Dec 2014. Now I am told it will be on Prorata basis. Back office says that on 8th Jan, why this happened don't know. Upon continuous follow ups and emails came to know on 30th Jan 2015 that policy is...
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Q
qaprashant
from New Delhi, Delhi
Jan 28, 2015
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Rejection of claim with nonsense reason

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, I tried several times to connect to ICICI Customer care. I want to raise a complain against the way They handle my case in very insensible way. I submitted all necessary document and doctor also issue the letter what is problem and how can this problem resolve . Instead o[censored]nderstanding the issue or raise query If you have any doubts, How can you reject my case and just inform by call with 2 liner you case is rejected as per...
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