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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard
Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 54

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D
D.Bhatnagar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Subject: Denial of claim of Mrs.Bharti Sharma vide letter Dated 17/8/2010 by ICICI Lombard.

Address:Hyderabad, Andhra Pradesh

Subject: Denial of claim of Mrs.Bharti Sharma vide letter Dated 17/8/2010 by ICICI Lombard.

Dear Sir,

This is with ref. to the above we want to mention the following facts.

1.I am having my self, wife, and sons Mediclaim policy of 05 lakh coverage for the family and further extended no claim limits to Rs 5.50 lakh since last 5 years. on insistance of company officers i changed this from National...
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S
Suraj desai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POLICY CLAIM

Address:Belgaum, Karnataka

Dear Sir,
Its about the mediclaim policy the no is 4111/pla56528471/00/000.I have been subbmitted all the documents to the concerned department but they have not comunicated with me ,and whenever i call the belgaum office they only give me dates ,saying that in 15 days ul get the check they are just harashing me without giving me right information,,and if i call customer service they say in 7 working days i l b getting...
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M
mustaque ahmed khan
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CLAIM SETTLEMENT

Address:Kamrup Metropolitan, Assam

To,
The President,
ICICI LOMBARD GENERAL INSURANCE

Ref: Claim no: MOTO1525142

Dear Sir,
As a true well-wisher for of your company, I sincerely request you kindly to look into the functioning of your Guwahati office in Assam.

My vehicle (Ford Endeavour bearing registration No. AS 01 AM 3121) met with a major accident. It took them four months to reciprocate to my plea to settle...
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A
amitgoyal_846
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim

Address:Gurgaon, Haryana

Policy Number: 3001/W-1442695/00/000
Policy Start Date: 25/12/2009
Policy End Date: 24/12/2010


Finally I am paid for my wrong choice in opting for an insurance for my car. Although my colleque already had an bad experience, but I thought to give it a chance as I think big brands do stand by there reputation.

All through 9 years since I purchased the car,I was taking the insurance...
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S
subodhraina
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health insurance

Address:Maharashtra

I have been calling toll free no.[protected] since more than 15 days and spoke to different persons every time.I have been giving the details as requested each and every time and I am assured to get a call back which never happens. Last I happened to speak to one of the officers named Karan who is not able to give me the feedback despite assurances to call back. It is very surprising and rather strange that ICICI is not competant to accept...
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G
gautam sidnaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awful claim experience

Address:Pune, Maharashtra

This is to inform you about the awful experience that I had to face with ICICI Lombard Insurance Co.

As stated in my email below, the total estimation of the surgery for my father Mr. Bhimrao Sidnaik in ADITYA BIRLA MEMORIAL HOSPITAL, chinch wad was Rs. 1, 16,000 and a pre authorization amount was approved for Rs. 51,000. I took an approval for the balance amount and was under the impression that everything will be taken care...
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Address:Maharashtra

Dear Sir/Madam

May be its not the first case regarding Health plan,

I requested a claim for my spouse after hospitalization and after one i got to know that claim has been rejected as the diaginis is not covered for first 2 years.

When i gone through the documents with me of policy & icicilombard website i could not find that particular decease in exclusion list. Also i talk to the doctors...
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A
aadhararora
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting Complete Claim

Address:Gurgaon, Haryana

I had an accident last month and my car (Ikon) was badly damaged from the front. I gave to repair to Harpreet ford and requested for claim to ICICI Lombard. Appointed Surveyor was really a narrow minded & egoistic who never listens to any request, I try to call him for any issue he never picks up the call nor give a call back and when I complained this to him he gave a rude answer “ I am not here to give all to all”. Anyways he asked...
+1 photos
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I
irfangazzi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal of Car Insurance

Address:South Delhi, Delhi

My Car insurance got expired on 5th May, 2010. The renewal link got never updated to allow me to buy and renew my insurance. Its been 2 and a half months since i have been playing ping pong with ICICI lomard customer care. I have more than 100 email conversations.
I have a hyundai santro that i kept for my parents usage. I am in Oman. I still try to call their customer care that takes for ever to reach to any agent.
I have...
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A
ahiredcrm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Domestic Travel Insurance Claim

Address:Hyderabad, Andhra Pradesh

Hi,

This is regarding ICICI Lomabard domestic travel insurance.
My travel date was on 17th May 2010 by kingfisher airlines(8:30AM) and bought ICICI lomabard domestic travel inusrance(policy no:[protected].
Due to some operational reasons of kingfisher, flight was cancelled on 17th May 2010 . and rescheduled to 9:00PM in the evening which was almost one day of LOSS of oneday salary and accomodation chanrges for...
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M
mit_ahir
from Pune, Maharashtra
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policy not issued

Address:Mumbai City, Maharashtra

i have purchased online crittical care policy 4065/CCN/W-1872210/00/000 on ICICILOMBARD website on 1st July 2010, and paid the amount online also, but still my policy is not issued and icici lombard is cheating the people on name online.

Nothing is like online, after 15 days still waiting for policy. i talked to customer care many times

Regards
Mitesh
[protected]...
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V
vikas28
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance claim

Address:Uttarakhand

SIR,

I HAD REGISTERED A COMPLAINT OF MY ACTIVA(REG NO. UK07X 8091) . I HANDED OVER ALL THE REQUIRED DOCUMENTS TO THE SURVEYOR BY FEBRUARY I HAD BEEN TOLD THAT THE CLAIM WILL BE PASSED WITHIN A MONTH PERIOD. BUT EVEN AFTER SUCCESSIVE REMINDERS, I AM NOT GETTING ANY SATISFACTORY ANSWER. THE CUSTOMER CARE SAYS MY CLAIM WILL BE GIVEN SOON MY SERVICE REQUEST NO IS[protected], MY SURVEYER SAYS ALL WORK WILL BE DONE IN MUMBAI BRANCH,...
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A
ashvinhs
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay and no feedback for claim cheque

Address:Surat, Gujarat

i have claimed for motor insurance for my car(GJ-5-CJ-916) on date:25th may 2010 ,claim no:MOC 01567191.from overdrive auto care,piplod,surat(mo.no:[protected]) ,car was survayed by icici survayer mr.sandip(mo.no:[protected]). till today i have not received my claim amount.duirng whole month of june2010 many time i had visited to surat officeand inquired cheque issuing person JENISHA(mo.no:[protected]) she every time answered that mumbai office...
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A
ajax
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Lombard Cheating Customers on IDV Value of Car

Address:New Delhi, Delhi

Kind Attention

I have booked a Car Insurance Policy with ICICI Lombard online on 18th May 2010, the details are provided below.My main concern for buying the policy was IDV value , and I spoke with customer agents (Chandrashekhar) multiple times and Checked that IDV is 676000 before booking. After booking I downloaded a copy of the policy online and also received a copy by email with correct IDV value . ICICI lombard has internal...
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G
gauravvc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by telemarketing product

Address:Mumbai City, Maharashtra

ICICI Lombard is selling insurance policy thorough telemarketing. Biggest catch is that they sell through credit card only. What marketing executive says that they will just block the amount on the credit card and they policy will be said to be purchased only when we make the first instalment. They give a confirmation call to debit the credit card. What they do is they keep the recording of confirmation and not the marketing person. If we...
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S
seema chandra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non settlement of OLD bills

Address:South Delhi, Delhi

Dear Sir,
I had a policy of ICICI Lombard with OPD cover Health Insurance.I send my claim to my agent Akash who got it collected in Feb'10 from my residence.(all OPd bills). vide policy no 4063i/HAP/04540245/00/000 but have not received cheque for the same amount, hence refused to further extend the policy.It is surprising that such big companies do not settle the promised claims despite sending all documents in time and harrassing...
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mahipmathur
from jaipur, Rajasthan
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naver given clam

Address:Rajasthan

Bad insurance policy


hi
i have 1 o[censored]'s i health insurance"4034i/ f p p/03025333/01/000"
i wants to slander this policy today on words.

Best Regards,
Mahip Mathur
Skoda-Auto
[protected]
[protected]


----- Forwarded Message ----
From: Mahip Mathur <mahip_skoda@yahoo.com>
To: [protected]@iciciprulife.combr...
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P
pavanag
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car insurance claim rejection

Address:Pune, Maharashtra

Hello

I have taken car insurance from ICICI Lombard online. As per the document which I have received from ICICI Lombard, its valid from from 5-Jul-2009 till 5-Jun-2010.
But in their system they have wrong data. They say its valid from 5-jun-2009 till 5-May-2010.
There was minor incident which took place on 8-May-2010 for which I had to change the front bumper which costed approx 20000/- .
Now ICICI Lombard...
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D
dhawalshah28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD COMMITMENT DONE BY ICICI LOMBARD

Address:Delhi

Sir,

I'm Dhawal shah i booked the icici lombard car insurance policy through one of your customer care executive Mr Ravi shankar on feburary 2010 for my Maruti Swift Zxi model,he had done fraud commitment with me like while booking my car insurance policy i give all the information truly and correctly to the agent, in fact i told him that earlier my policy is registered with the bajaj allianz company and i took my car...
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M
mohit_agni
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECEIVING UNWANTED CALLS

Address:East Delhi, Delhi

Sir,

I am availing services from ICICI LOMBARD of personal insurance.From the first day when i taken the service of this company then they are calling me again and again for availing more services.when i said that please do not call me or stop calling me then he says that register your call in NDNC and ICICI 'Do not call service'.I do this but still they are calling me again and again.and when i says that i will...
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