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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 51

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C
chandanvarshney
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance policy

Address:Hyderabad, Andhra Pradesh

ICICI lombard is not giving 3rd party insurance policy for 2 wheelers even though as per irda mandate they can not refuse. I approached to branch office as well as customer care department of icici lombard but was declined in both the occasions....
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diipakg2010
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POLICY EXTENSION WITHOUT CONSENT/CONFIRMATION

Address:Uttar Pradesh

Policy No: 40341/FPP/05082023/00/000 Exp.: Dec'2010
I bought above policy for one year only and the person sold me the same on telephone and while agreeing I clearly and emphatically confirmed that I am taking the policy for one year only and the sales man of company informed me that the plan is for two years but it will be renewed fro second year only after taking your consent.
My complaint is:
1. I have not received...
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Nikhil Pattani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No responses from ICICI Lombard

Address:Mumbai Suburban, Maharashtra

Sir,

Please find below the content of last email sent till now to ICICI lombard, but i still have not heard anything. This was my 3rd email apart from numerous phone calls.

"This is bring urgent attention of your kindself and seek mercy on a middleclass salary class person with 4 dependents ,
Reference to the policy no MAR[protected]
Incidents|:

Accident took place on 24th march...
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V
vkagrawal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by usm,hisar

Address:Bhiwani, Haryana

SIR,

I HAVE SUFFERED FINANCIAL LOSS & GOODWILL DUE TO FRAUD DONE BY CO. EMPLOYEE & I HAD COMPLAINED MANY TIMES TO SENIOR OFFICERS BUT THERE IS NO SOLUTION TO MY COMPLAINT. I HAVE VERY.................BAD EXPERIENCE WITH THE CO. PLEASE REVERT.

VIJAY KUMAR AGRAWAL
[protected]...
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nigam_bn
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To check the status of claim no. Mot 01746578

Address:Uttar Pradesh

Dear Sir,

With ref. to my Icici lombard motor insurance policy no.3005/11199678/10977/000, there is a theft claim on this policy registered (MOT[protected] to you on 4th oct 2010 and survey completed by your surveyor on 19th oct 2010 with all the docs submission.
Further discussion with you (ref no[protected] about the claim status and told me, will get payment cheque about 20th -march -2011, and they checked out all...
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S
sprk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TWO WHEELER

Address:Mehsana, Gujarat

Sir,
I owned “active”scooter bearing r.c.no. GJ-2-A-L4542 and the same was insured with icici Lombard gic ltd.,vide certificate cum insurance policy no.3005/[protected]/[protected] dt.1807.2008 and the said scooter thieved by some one on 07.06.2009 at baloj complex-unjha and at that time my residing address was unjha, a police complaint was made but the vehicle was not found.as an insurer pls help me to pay and settle the full...
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B
bethanasamy
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal My Two Wheeler Policy

Address:Bangalore, Karnataka

Dear Management

I am Bethanasamy M from Bangalore. I had renewed my Two Wheeler Policy today at 10.30 am and still i did'nt get any policy documents (paid through Online). I had called customer care[protected] and other toll free number which is not remember), they told system fault and transfer to accounts department they also told same things even they unable to give an compliant number too. Now i am facing problem,...
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A
an123456
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating/Fraud

ICICI Lombard cheated me for giving the Health check-up appointment and not given the proper Free Health Check-up coupon. Policy no-4034i/FPP/03574910/01/000


They are very fraud and given me two time appointment for health check-up, but both of the time hospital administration told me that they are not having any appointment and refused for doing the health check-up. I called so many times ICICI office at Chennai,...
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V
vishwanath_gade
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Haryana

The crooks say that my car insurance policy number is not there. What for they had taken the money then 11 months back. Other idot at the call centere says they have system problems. The third idot says within 48 hrs you can renew the policy.
God bless law less country like our in absence of regulators in every walk of ,life where such crooks are minting money....
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S
Sanjay Pawar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim rejection

Address:Pune, Maharashtra

Dear Sir/Madam
We share your concern as a valued customer of the ICICI Lombard family.
Main Member Name : Sanjay Pawar
Name of the Insured : Kalpana Snjay Pawar
Claim No :[protected]
I claim with ICICI Lombard for 2nd Maternity expencess but they are rejected for the reason of Maternity related expenses are covered for first two living children only.
...
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V
vikrantvdalal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Proposer Name Change

I have purchased ICICI Lombard Health Insurance policy online for my Mother. Policy details are as: 063i/HAP/W-2488845/00/000. With initial discussion with customer care executive, I have been informed that proposer name will be default the person's name from whose account the money has been deducted. Since first premium has been paid through online with my account, I was expecting my name as proposer so that I can utilize tax exemption....
+3 photos
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wpmathews
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount against medicines provided by the hospital

Address:Maharashtra

Sir,
I am holder of ICICI Lombard Health Care Policy. No. 4034i/HIR/05040348/00/000. I am holding this policy for more than 3 years, and the coverage is 3 Lahs with a premium of 16,000/- Rs. recently, I was hospitalized and the bill of Rs. 7900/-was submitted to their Hyderabad Office. Fore two months time, they where holding the bill and asking me to submit some proof of DOB and hospital observation reports etc. though my claim was...
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M
mitras
from Kolkata, West Bengal
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DISTURBANCE AND HARRASSMENT

Address:Hooghly, West Bengal

My name is Sourav Mitra and I have started an Health Insurance policy with ICICI Lombard Policy No:4034i/FPP/04432964/00/000. on 14/02/2009.

Now I don't want to renew it as I am not interested with this policy any more. But daily I use to receive 02 / 03 calls from the call centre to renew the policy.

I allready told them that I am not interested and do not call me as I don't want to renew the policy....
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D
dev_brazil
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Renewal failed

I buy Overseas travel insurance from ICICI Lombard.As all knows it can not provide for year you have to issue for six months and then you can extend. When I try to extend website fail. They have some software error. Input string invalid. I am software developer and Know on what situation such error come.

Now I am policy less in foreign land. I believe on ICICI product now nothing for me. By rules I can not
issue new...
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R
rajesh.jikadra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False document (Insurance Certificate)

Address:Mumbai City, Maharashtra

One day I got a call from ICICI Lombard Insurance, one of the guy spoke to me regarding my bike Insurance renewal and he told me that we are sending a guy with a Insurance certificate and make a cash payment or cheque payment, and I do the same, I trust him and didnt check my document, i just checked my name only on certificate, after one week one RTO officer caught me and ask me for document i hadover all the document after a few minute...
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H
harshanp
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Family Floater - Non Settlement

Address:Pathanamthitta, Kerala

Dear All,
This message is for your awareness , and for your information.
I had quite a good number of policies from ICICI General Insurance , since the policies were available online , and it appeared to be cheap , but it had become literally a stamped document worth nothing, and you will have to never get any reimbursements unless you go for a court case / ombudsman.

Let me explain 2 incidences …
br...
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S
sunil@kumar
from Noida, Uttar Pradesh
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BIKE THEFT

Address:Uttar Pradesh

im sunil kumar live in noida sector 27 e-178 moolchand awana building room no-102,
my motorbike theft on 3feb11 in the morning 5;30am.
im complaint in the office icicilombard.nearest branch in noida.but the are not come to investigate.
my claim no..moto1907512.im really disappointed to the service. they are not take any objection against my bile ... rit now what im do......otherwise im appeal in the court......sunil kumar...
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D
deepakmkamat
from Pune, Maharashtra
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wrong policy document

I got call from one of executive from ICICI Lombard and even though I said EMI. The whole amount for 2 financial year is deducted from my credit card. Also not provided my premium certificate as per my actual payment.

When I asked to cancel my policy the response i got is they will charge 30% cancellation charges which was not mentioned in my policy document.

I communicated this within 6 days of purchasing the...
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B
bly irfan
from Bihar Sharif, Bihar
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claim not being settled

Address:Bareilly, Uttar Pradesh

Dear,

My self Irfan khan S/o- Mohd. Mushtaq, is the owner of Maruti Alto Veh.- No-UK-07V-2331 ,This veh. was insured by icici lombard, my car meet to an accident on 23/12/2010, and brought to workshop( CORAL MARUTI) on dated-23/12/2010,after intimation of claim i came to know that MR. Amit Shrivastava has appointed as surveyour, but he is showing no intrest to settle the claim till date he do not told me what must i should...
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N
nitakapoor
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD

Address:Ahmedabad, Gujarat

Dear Sir,

I recieved a call from ICICI lombard for medical insurance. They explained me the policy and i was interested and finally i agreed to take policy for mysel-NITA KAPOOR and my brother AJIT Kapoor. After 2 days i afain recieved call and ICICI people said that they cannot offer mediclaim policy to my brother as the limit in credit card is less. I told them that i am look ing for a group policy and want policy for both...
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