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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 55

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B
bangaru.reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance Policies assigned to Credit Card without informing

Address:Karnataka

Hi,

This compaint is regarding the transactions happened to my credit card (No. [protected]‏). My name is Bangaru Reddy, currently located in Bangalore, and my contact number is [protected]

Two ICICI Lombard policies assigned to me without my knowledge and the EMIs having been billed to my ICICI credit card number: [protected].

When I contacted ICICI customer care they told me...
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N
nithyacsc
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI lombard car insurance

Address:Chennai, Tamil Nadu

I am a car insurance policy holder in ICICI LOMBARD and I desperately need a
> clarification from your organization regarding the motor
> policy wording.
>
> .
>
> All the motor policies in India has one line in their policy:
> "The insured vehicle shall be treated as a CTL if the aggregate cost
> of retrieval and / or repair of the vehicle, subject to terms...
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R
Ramprakash Yadav
from Mumbai, Maharashtra
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MAKING FULL BY NONSENSE EXPLANATIONS

Address:Ahmedabad, Gujarat

Respected Sir,

We have taken icici lombard mediclaim. suddenly my wife got proble fro dieria and admitted her to hospital.

after ok of my wife's health and her releaving from hospital we claim the hospital charges, then they refuse adn said that this the preexist dises and reject the claim

now how can direa can be predises.

so, we want to complain abour above fraud company.,br...
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S
shank56
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MISGUIDED BY CALL CENTER / CHEATING

Address:Bangalore, Karnataka

INSURANCE RENEWAL
COVER NOTE# 51709075 & COMPLAINT # 30041029

It was a mis guided by a call center person.

My car insurance policy was expired on 26/4/10, 29/4/10 I called ICICI ([protected]) for renewal, call center person committed that insurance cover note will be sent by e-mail address with in 5 min time & surveyor will call & inspect the car next day. Based on his commitment I gave my...
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Roshan Kumar Pandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN CLAIM RELEASE

Address:South Delhi, Delhi

SIR,

I HAD REGISTERED A COMPLAINT OF MY BIKE (REG NO. DL 3S BE 3748) LOSS ON 4/12/2009. I HANDED OVER ALL THE REQUIRED DOCUMENTS TO THE SURVEYOR BY 8/02/2010 INCLUDING FINAL UNTRACABLE REPORT. I HAD BEEN TOLD THAT THE CLAIM WILL BE PASSED WITHIN A MONTH PERIOD. BUT EVEN AFTER SUCCESSIVE REMINDERS, I AM NOT GETTING ANY SATISFACTORY ANSWER. THE CUSTOMER CARE SAYS MY CLAIM HAS BEEN REJECTED, MY SURVEYER SAYS CLAIM HAS BEEN APPROVED...
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A
ARUNABH SAIKIA
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCORRECT COMPANY CONTRIBUTION IN PF

Address:Jorhat, Assam

I HAVE A DOUGHT THAT MY EXISTING EMPLOYER ICICI LOMBARD IS CONTRIBUTING IN EPF ACCOUNTS IN A INCORRECT RATE.AS PER MY PF ACCOUNT STATEMENT PROVIDED BY ICICI LOMBARD IT IS REFLECTING THAT THEY DIDN'T CONTRIBUTE THE SAME AMOUNT TO MY PF ACCOUNT THAT HAS BEEN DEDUCTED FROM MY CTC ON MONTHLY BASIS.I WANT TO CLEARIFY THE PERCENTAGE OF AMOUNT THAT A COMPANY HAS TO CONTRIBUTE TO ITS EMPLOYEES PF ACCOUNT.IF MY DOUGHT IS RIGHT THEN HOW CAN I...
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M
mlunkad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy Cancellation not done.

Address:Pune, Maharashtra

I had placed a request on the helpline of ICICI Lombard for cancellation of my health policy on[protected]. The interaction no for the same was given to me as[protected]. But till today i.e[protected] the policy is not canceled. I contacted Pune ICICI Lombard office and I had talked with Vaishali Thakur and I was informed that the policy is very much active and there is no request for cancellation. I do not understand that when the interaction...
+1 photos
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G
Girish_KS
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Lombard Cancellation

Address:Bangalore, Karnataka

Hi,

I had placed a request for cancellation of policy on 31st of march after updating my new address, they took 20 days to confirm cancellation of policy. After 25 days when i called up Icici Lombard guys they said that refund cheques are dispatched through Blue Dart courier, but when i checked with those they informed that cheques were returned to Icici Lombard mumbai office as these lombard people posted it to my previous...
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S
Samuel Babu
from Hyderabad, Telangana
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EMI amount still informing to remit after expiry.

Address:Hyderabad, Andhra Pradesh

I have taken a Health policy bearing No: 4034/FPS/03406828/00/000 for total amount is Rs.7,253. The same is coverted in EMI form. I have paid the amounts as stipulated. Still EMI amounts are added in the bill statement. In this connection I request you sir furnish my all EMI amounts so far remitted throgh credit card for the stated policy in this regad.
Early action may please be taken.

Yours faithfully,
M.Samuel...
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K
KS Guruprasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim not received/Claim status not explained properly

Address:Tamil Nadu

Hi Sir/Madam,

I had taken a policy @ ICICI Lombard Health Insurance last year and for claims purpose I had submitted all my original bills, proofs and presciptions to the tune of nearly 11k last month. But till yesterday I did not get any status response from them as their toll-free number was always busy. When I enquired my status yesterday they coolly said that pharmacy bills worth some 7k they have not received and asked...
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A
amtsahu
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCELLATION OF POLICY

Address:Nagpur, Maharashtra

Please cancel the below medical policies:
1) Policy no.: 4034/FPP/03586684/00/000
Name: Manoj Kumar Dubey

2) Policy no.: 4034/FPP/03586683/00/000
Name: Deepshikha Manoj Kumar Dubey

(MANOJ KUMAR DUBEY)
Mb. No.: [protected]...
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D
dhirulunkad
from Nashik, Maharashtra
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WRONG COMMITMENTS IN POLICY

Address:Pune, Maharashtra

Dear Sir,

This is Subhash Lunkad, and my contact number is [protected]
and my policy number is 4034 / CHT / 03685448 / 00 / 000.

I want to lodge a complaint against ICICI Lombard General Insurance. I was approached by an ICICI Lombard General Insurance Agent approximately 2 years back and I was given information regarding a Policy in which my Diabetes would be covered. But till date I havent received...
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Balamurali T
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI Conversion Not Done in Credit card As per

Address:Chennai, Tamil Nadu

DEAR SIR,
I HAVE PURCHASED CRITICAL CARE POLICY THRO` TELECONFRENCE.
THRO MY CREDIT CARD.
AT THAT TIME THE OFFICER COMMITTED ME , THIS POLICY AMT WILL BE CONVERTED AS EMI
BUT STILL DATE THE AMT WAS NOT CONVERTED TO EMI. AND CREDIT CARD STATEMENT EVERY MONTH THEY PUT INT.CHARGES & SUR CHARGES FOR ALL MY PURCHASES- WHICH ALREADY PAID BY ME. AFTER CHECK WITH THE CREDIT CARD DEPT,THEY INFORMED ME THAT , BECAUSE...
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S
Sandeep Bazaz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment in surveying car claim

Address:Punjab

Dear Team

We have filed car claim against our issued policy number 3001/57118054/00/B00 on Company Toll free[protected] dated April-5-2010 number MOT01508179 to send suryer at Garage to access the loss ofour car. several reminders have been given to icici lombard to send their surveyer at the location so that car claim can be addresses. But to my knowledge, till date no official has visited the garage to access loss and...
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M
Manu Madhukar Singh
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving the insured amount after car accident

forwarding the copy of letters sent to icici lombard.please look into the matter


LETTER NO.1


To,


ICICI Lombard General Insurance Co. Ltd.







1. Jai Hind, I am Flight Lieutenant M M Singh, an Air Force Officer posted to Bareilly, U.P. My one month old car SX4 PB02 (TEMP) 2009 AZ528 met...
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Sajeev R
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hospital Bill payment regarding

Address:Thiruvananthapuram, Kerala

My policy No.4034i/FPS/04903636/00/000 Card No: 'IHPN[protected]/02 . My wife admitted Cosmopolitan Hospital, Pattom, Thiruvananthapuram for an accident. She admitted in hospital for 6 days. She discharged by 11th April 2010. But her hospital bill Amount Around 14,842/- but hospital people said ICICI Lobard health Insurance complay sanctioned only RS.13,000/- . I was a doubt who paid the balance amount? At the time of Joining You...
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S
Sudhir Singla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusal to honour claim, loss of original papers

Address:Delhi

Me and my wife traveled to Sweden to meet my son living there. We had travel insurance policies from ICICI Lombard vide following policy nos. 4030/2835707/00/000, 4030/2835712/00/000. Suddenly we had to rush to USA due an emergency, my daughter living in USA met with a car accident and had abroken hand. We had to rush to attend to her. A seperate ticket was booked from Stockholm-USA-Stockholm.
We had to come back to stockholm and...
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V
Vaibhav Suri
from Pathri, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim been denied in spite of proofs shown

I (Vaibhav Suri) had an accident on my motorcycle at around midnight near gurgaon toll plaza, and was immediatelty hospitalized for quick treatment. At the time of my treatment I got to know that bike requires a major attendence, where i also realize that i had met with an accident.
Now, i am at my house with fractured leg and even cannot walk, asked my friend to take my motorbike to the sevice centre and call the ICICI Lombard for...
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Amit Sharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Premium amount

Hi,

I had taken a ICICI Lombard health insurance policy 2 years back. First year I paid a premium of Rs. 6249/-. Next year I got 5% no claim bonus and the premium paid was Rs. 5823/-. This year also there is no claim against my policy but I am informed that the premium I have to pay is Rs. 6141/-.

On enquiring I am informed that as per IRDA guidelines the no claim bonus cannot be adjusted against premium amount...
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Vivek Kumar
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim Amount

Complaint: Claim of my mother, Mrs. Shyam
Policy No.: 4016/0001485
Claim No.: DEL-0707-CL-0000419
Claim Amount : Rs. 80,881/- only
Details of Mother's treatment :
Date of Admission : 28.06.2007
Date of discharge : 09.07.2007
Name of Hospital : Pushpanjali Hospital & Research Centre, Agra
- I am a mediclaim policy holder of ICICI Lombard for the period of[protected]. My...
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