ICICI Prudential Life Insurance Complaints & Reviews

I purchased the Elite Super plan from ICICI Bank Mogappair branch in June 2017 without any prior information about the lock in period. In this policy, the very first thing the customer has to be informed is about this lock in period which unfortunately your agent from the bank was not even aware of.

Following is the sequence of events leading to my purchase of this policy –

1) I met with one Ms. Mercy in May...

I received a phone call from icici prudential insurance office stating that i have a life insurance policy "assured tax saving regular plan" with 50, 000 premium. The caller said that this policy was purchased on 31/03/2011.

Can you please verify if i have such policy in the name of dr karoon agrawal, new delhi.
I do not have any record of this investment, nor i have received any email or reminder from icici prudential...

"i purchased the group-term policy[protected] and i have attached the policy copy along with this email.
However, when i try to login to icici prudential website and enter this policy number with my date of birth, it says invalid policy number or dob (Date of birth).
When i tried reaching to the customer support[protected], however ivr prompts me to enter my policy number, when i enter, it says invalid policy number. My...

My policy number 15345376 has been closed due to non payment of premium. I took the policy in the year 2011 and also paid the premium in the year 2012. The agent said that now the policy's has been closed so neither revival nor payment of premium is possible. I could not pay the premium as my son suffered from septicemia and is now suffering from cerebral palsy. Either the revival be allowed or my money of two premium be refunded....

I have purchased this policy[protected] on 20 jan 2012 and i paid premium till august 2013, for monthly installment 4976.00rs, total i have paid neat 99thousand rupees, since my financial crisis not able to continue this policy, but after 2 year when i want to resume this policy, they told you cant continue since its discontinued, however i wanted to resume this policy and want to continue, now its status is discontinue,

I...

I have tried to edit (On line) the address of the policy icici prulife.com which is in the name of my wife by uploading the passport document as address proof but the same is not accepting i. E the address is not changed, though the same thing i have done in case of my policy (Following the same process) and which was successful (I. E the address is changed) i can not understand why it is happening in this case, please explain me and suggest...

Your executive mr mandeep singh and mr lawrence are making fool. I had 1 policy which got mature before 3 months. Both the executive from ludhiana branch and area manager mr satyajeet are just giving excuses that delay is from mumbai office. Am totally harrased and want to cancel my new bond also. Till today am not even having any information when am goin to have my payment. Executives are not picking call and also not replying. Seriously...

Dear concern
I too am victim of the same modus operandi being used by icici bank officials to fraudulently sell insurance policies by tricking innocent old senior citizens instead of making their hard earned pension corpus into fixed deposits. I visited my icici bank branch sector 11 panchkula on 14th august'17 to seek investment advise for post retirement benefit schemes with my pension corpus money. Two officials of icici bank mr...

I was subject to application of policy under icici prudential on 3/3/16. I got the policy document on 11/4/16 and applied for cancellation on 13/4/16, while applying for cancellation, they refused to take my application on the ground that my free lock in period is over as it is counted from the date of e-kit which is not mentioned in policy document....

I reached out to bank to invest in tax saving fixed deposit, but bank employees goaded me into buying elite life pru policy saying that it gives better returns.

They made me sign a complex contract at the time of buying the policy.

Now after 3 years, i have returns of mere 30 thousand after investing 4 lakh rupees.in a normal fd i would have got almost triple that amount if had invested same sum of money.br...

I have left icici pru on 12th dec 2018
And submitted my all dues on 9th to my reporting manager basant dadheech
My emp id was 5044950. Igave him my id card and samsung tablet but company assigned a recovery against tablet of rs 8950. Please help me out.
For that matter i called prashant baregamma as basant dadheech is not answering my calls. I called and sent messege to hr arun sharma...

Dear sir,
Your company is a giant one in the market but your employees are not proper. They are totally unprofessional. Your lady employee is calling my fiyonce in night not acting with him in proper manner and also call him in a weekend and flurt with him. It is not a proper manner. I am going to complaint it to the high level. I am an advocate from gujarat high court. Your employee named preyali shah, ahmedabad. She is acting in...

Dear sir,

I am an existing customer of icici prudential life insurance, i was having a plan named as guaranteed savings and insurance plan. I was paying annually 18500 rs. Since 2013. I had paid 2 installments (Around 37, 000₹). Due to some financial crisis i couldn't pay after that. Now, the policy has been foreclosed. I didn't receive a single penny from that policy. Is it fair for this big company to use these little...

My policy no. 17357812 name vivek jain
Received letter from your ward dt.[protected], about disallowance of rs. 13199/- from claim no. Cl9296323 (Claim value was rs. 43373/- and i received rs. 24139/-)
Against this i submitted documents (Breakup for rs. 1030/- and rs. 4077/-)
(New bills against mismatch of name for rs. 4992/-) on january 6th, 2018 but till date[protected] i don, t received any response from your side....

I am not happy with the service they are providing, at the initial time they do not tell the complete information about the policy and did not provide any document to read about the policy, just tell the positive points about the policy so that the customer bought it, if normal person invest money in some policy after believing them whatever they tell the good things about the policy. But once the customer buys it, then they deduct so many...

Sir,
I have worked in icici prudential in 2009 hazratganj branch lucknow. My employee id was 572236. My boss was Vijesh sir.
I have done a course of PGDMI from BHU conducted by icici pru, through that I have been recruited for job as a unit manager. I had worked in icici pru for 3-4 months and I have received my pf yet.
So I request you to please guide me how I will receive my PF.
Thanking you
Tajender...

The icici prulife agent convinced me on a policy - guaranteedsavingsinsuranceplan, and i misunderstood that as a 1 time premium of 3 lakhs.
I realized it late that the policy paying term is 7 years. Since i couldn't pay, it ended up in "foreclosure" state.

How can icici prulife keep somebody else's 3 lakhs money, taking advantage of a small misunderstanding of the customer, and no way to get the refund.

I...

I have a wealth builder policy 18317604, payment has been debited twice from my sb account on 30th dec, 2017. I did raise a refund request[protected] on the same day and was told that refund would be credited back to the account from where it is debited within 6days. Still i'm awaiting refund and i raised an escalation request[protected], heard that cheque is returned but i did get any intimation from icici or courier on check disbursement,...

Policy number= 19603038

This is to inform you that an advisor falsely sold life insurance policy to mr. Pramod kumar agrawal, in the name of fixed deposit with higher returns. He (Not much educated) got traped in his sweet talks and purchased the instrument worth rs 50000/- with having trust on icici brand name.
He came to know about this fact by the end of 2016, at the time when he was asked regarding further premium...

In may 2012 i opened a policy scheme wealthbuilder. Policy no:17312989.
I paid premium amount inr 2, 00, 000 after that due to personal reasons i was unable to continue the policy, now the status says "foreclosed". Already the lock period is over "more than 5yrs" and still waiting for amonut to be credited into account which i invested, not sure how icici bank works, or these guys just sit on customer money ans ask to forefit.
br...