ICICI Prudential Life Insurance Complaints & Reviews

Dear team

I have sent multiple emails since past 2 years and have visited the bank multiple times however no one has helped with the above policy.

Please note that i was sold this policy wrongly. I was told that i have to pay the premium only once and then i was out of india for sometime.

I have been trying to open the policy again however it has been foreclosed.

This is very unfair that icici is doing this with their privilege customer. I have been banking with you since more than 10 years and i am not given an option to either start this policy again or icici is not ready to return my money,

Please come back to with some solution asap.

Look forward to hear back at the earliest.

I had already paid premium of rs. 39674/- against my policy 18235485 on 30 nov. 2017 but he receipt of the same has not been received till date through email. Even i had already registered my complaint in paota branch jodhpur last year as i have not received last 5years receipts on premium which was already deducted from saving account automatically on due date. Kindly send me copies of receits and also change my mobile no. [protected] to [protected] and oblidge, my email id is as under but no reply has sinc been received till date please expidite.
Singh. [protected]@gmail.com

Hi,
I have been worked with icici prudential life insurance company from the period of sep 2008 to july 2010, my emp id was 567136 in the name of sandeep singh, but unfortunately i lost my salary slips and experience certificate.
My email id and mobile no. Has been changed and i am not able to login ex employee portal. Kindly assist for experience certificate as i am in desperate need of the same for my new job.
br...

I am ankit garg nominee of mr ashok garg policy no 0459663. My father has expired. I have submitted my documents at address mentioned in mail received by me from [protected]@iciciprulife.com. Adressis

Icici pru claim care center
Icici prudential life insurance company limited
9th floor, b wing, office no. 906, bsel tech park,
Opp vashi station, sec-30, vashi
Navi mumbai 400706

I submiited my documents on 27/10/2017. I am trying to know my status but i did not get any solution last 45 days.

My post tracking detail is:
www.indiapost.gov.in
Consigment no.-eh[protected]in

Pls check it resolved it on priority basis. It already so long...

Policy no21552687 on13nov17 sent by blue dart and 14nov returns back. I contacted icici prulife mallroad kanpur for the policy detail they said within 5 days you'll get your policy. I contacted mr. Sumit mishra branch manager for the same. Till date policy has not reached to me.
Now i don't need this policy. Please look into the matter for free lookout

Hi,

Please note that the policy # 21585283 was opened without my final concent by rohit kumar at pune icici prudential office.

The sequence of events was as follows:

1. I live in usa. I was visiting india in november 2017.
2. I wanted to surrender my existing icici prudential policy #15827113.
3. Rohit kumar started pressurizing me to buy another policy for 6 lacs.
4. There was an undue delay in processing the surrendering of my policy. Meanwhile, rohit kept on insisting me to buy a new policy.
5. Since my surrender paperwork was getting delayed i agreed to sign the documents for a new policy along with a cheque.
6. Rohit suggested opening the policy in my son's name to keep the cost down.
5. Rohit agreed to hold off any processing until i provide all the documents viz. A copy of my son's passport as well as my final approval.
6. I requested policy literature which rohit provided.
7. I decided not to go ahead with the policy. I notified rohit not to move forward via whatsapp and email. I have supporting email communication.
8. I did not provide the document nor did i provide my final consent to open the policy. I have supporting email and whatsapp communication with rohit.
7. And yet, i see the policy has been opened in my name. Ridiculous!

Fortunately, the cheque bounced as i moved the funds sensing fraud intentions.

I want everybody to be aware of such malpractice and hence this note.

Sir
I have received my policy
Policy wholder: mallika. P.
Policy name: icici pru life time classic
Policy number : 21315122
Name of icici branch :panruti-607106
Reciptno: g6586801
Date of receipt : aug 23, 2017

The date of birth in my policy was wrong which was 15/05/1959
While my original date of birth is 15/05/1957 my pan card and aadhaar
Card was given for my opening policy
I have reported my advisor on september 2017
Again pancard and aadhaar card was given for correcting my dob

But still date i can't my updating for my dob

Hi,

I have been worked with icici prudential life insurance company from the period of jan'10 to june'13, my employee num is 590288, but unfortunately i dint get my experience certificate, i have sent lots of email to customer service to requesting the documents, but i dont received any response from the team, please help me to get the same asap.

Thanks & regards
Rajan joshi
590288
[protected]@gmail.com

Hello,

My wife has a life insurance policy of the number 10515504 and it has the date birth printed on the policy - 24/07/1991, when i am trying to know the current fund value with the ivr entered policy details and date of birthi am getting invalid input for date of birth, please let me know the number to call executive and get it confirmed or mail me the statement.

I didn't receive my pan card due to unavailability because i was at work in tanjore. So kindly send my pan card to my office or work place and made me needful
Ref no. U[protected]
Pan no. Biypn3653b
Office address.
Icici prudential life insurance co. Ltd, tabs complex, 3rd floor, 41- williams road, contonment, tiruchirapalli 620001.
Contact. [protected]

Work place address.
Icici bank, no 17, 18, vishothan towers, ground floor, west main street, thanjavur, tamilnadu 613009.

I had icici prulife policy name: investshield life with policy number 04993667 having premium of 8000 per month. This policy got matured in march 2017

I got a call from icici saying that, they have better policy for me with better returns. I had faith on the brand so i agreed to meet there agent

They send a agent
Name : dhirendra singh
Code/licence : 01174208
Contact no:[protected].

This agent convinced me to buy policy name : lifetime classics, and he said that premium would be only 15, 000 only. I agreed.

When i asked him should i pay by cheque, he said not required as it will get deducted from my policy account, i agreed. He took all my details and said i dont need to give more info as i am existing customer.
I got confirmation call from icici for the policy with new policy details and saying that policy premium is 15000

Today, when i checked on site to my shock, the premium was 1.5 lac not 15000. I have been fooled by icici and there agent.

Icici pru have looted me of rs 1.5 lac when they said that the premium is of rs 15000

This is case of a fraud. Please return my hard earned money

Hi,
I have been worked with icici prudential life insurance company from the period of dec'10 to may'12, my epr num is 597149, but unfortunately i lost my salary slips and experience certificate, i have sent lots of email to customer service to requesting the documents, but i dont received any response from the team, please help me to get the same asap.
Thanks and regards,
Karthikeyan. R
Cell-[protected]
[protected]@gmail.com

Sir,

It is to inform that i have a policy bearing no[protected]. The premium amount of rs 16000 is paid twice during the year. The second premium was paid on 4th august 2017 through sbi credit card. Although the acknowledgement of the same was sent stating your transaction with id 8062400 has been successfully completed. However, till date neither the receipt has been sent nor i am able to generate the receipt despite giving the opt.
You are kindly requested to look into the matter and send the receipt immediately or i shall be constrained to think to continue as your customer.

Rajendra prasad awasthi

This is regarding the icici lifetime classic policy that i bought. I realized that it was not the right investment policy for me and went to the nearest icici prudential office to get it cancelled. While i was filling the form, a senior official from their office started shouting at me for the policy cancellation. He also called me names, questioned my educational background. When i told him that i am an iit graduate and educated enough to...

I had submitted a claim request for mrs. Indu. V. P on 8/9/2017 for plaster cast application below knee done on day care basis (Claim no. Cl9288181 on icici pru health saver policy no.1140180). But it was rejected citing policy terms & conditins 3. (Benefits) a. (Hospitalisation insurance benefit) a. (Hospitalisation) for less than 24 hours hospitalisation. But as per policy terms & conditions 3. (Benefits a. (Hospitalisation insurance benefits)...

Dears i would like to inform u, i never invested in icici prudential life insurance. Some body else misused my cheque n attach with ecs form which i never filled n never signed. N my money going to some another account. I personally visited my bank n icici prudential office in faridabad, got information in details. Plz check the details of this policy no 17225585. N return my money back.
Thanks n best regards.
[protected]@gmail.com

Dear sir,
I harshit jain i am former employee of icici prudential 5036188. I applied for my pf and pension fund. But i don't received any information about my current fund value. And on site of govt. Ppf website my e passbook showing nil amount (Zero) (0) rs.in this account.
I working in this organization more than 15months and company continue deducted my pf as well as pension amount.
My name also clnot complete in govt website due to this issue i unable to update my aadhar no.

Harshit jain
Employee id 5036188
[protected]
[protected]@gmail.com

Dear sir/madam,

This is to highlight that today when my father went to withdraw a policy, which my sister have bought 3 years back, then upon redeeming it we received less than half of the principle invested and upon questioning on this mammoth reduction, the staff (Arun kumar singh) employee id 5006863 started shouting over my father and when my sister intervened he just lost his temper and started abusing, so instead of clarifying my father's doubt he showed his uncouth attitude.
I would request icici management to look into this as their employees impudent attitude will cost them their customers.

Hi team,
My policy number bearing :20211993, premium amount 50000 was due on august. Sunil one of the icici agent at chikmagalore icici prudentials branch have not done the payment of 50k towards my policy.
From past 25 days he keep giving me the excuses like
1) icici server is down hence policy premium payment certificate is not ready yet
2. I am out of station hence once i am back i will send tou ppc
3. Infact once he sent me the ppc of previous financial years
I waited for 20 days but still i have no clue what has happened to my icici policy
I logged into icici prudential to check the status, today and wondered that my policiy is lapsed and i have lost the market benefits because of 'sunil'.

1. Already i have one policy[protected] in that i can log in but when i opened a new policy (Ob[protected] i can't link that policy with the old one because of dob mismatch in new policy.
2. I have got soft copy through email in that they have given a password which i tried, rath2205, rath2205 but not opened. Please give me solution for these two cases. Kindly find the attachment. I will pay only if i get a solution for this.