IDBI Bank — amount not credit in my account

Address:

Room No-2 Vikash nagar, veera desai rd, jogeshwari west mumbai 400102, Mumbai City, Maharashtra, 400102

Dear sir,

I would like to inform you that i made a transaction with my idbi rupay debit card ending in 2846 on amazon.in on 2nd of aug 2019 for an amount of rs.299.00 which was cancelled and refund processed by amazon on 13th of aug 2019 for rs.299.00 with refund reference number: (75503729226032247380610).

Taking into consideration normal working days it should have credited into my account statement couple of days back itself which isn't the case till date, so i request you to "file a charge dispute" with "refund reference number: (75503729226032247380610)". Also provide a reference number for the charge dispute filed.

Request you to kindly resolve the matter and credit the amount back into my account at the earliest.

Looking forward to your reply.