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IDBI Bank Complaints & Reviews

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Updated: Oct 14, 2025
Complaints 1808
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438
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IDBI Bank reviews & complaints page 39

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M
Malkit Nain
from Mumbai, Maharashtra
Apr 8, 2019
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Sir, my name is malkit and i filled a form of my friend sukhbinder in haryana govt vacancy and pay fee from idbi merchant they take my debit card details i fill my debit card details of my paytm account i fill all information and processed to pat a otp come to my mobile number for security reasion and i fill it and it processing and due to technical reasons my fess is deducted from my account but failed by you so please take me my fess refund, i am very thankfuls to you and your bank please sir, please sir take me my refund, my transaction id is s4369443 and reference number is[protected] please help me to give refund to my account
IDBI Bank customer support has been notified about the posted complaint.
Hi
My salary account in idbi bank so I visited koregaon idbi bank branch for loan request then branch manager tell me that idbi bank provide loan for only government employees.. Is it true.. If it is true then why bank opens salary account for private sector employees.. Kindly shared loan policy
I went to Idbi sanpada to cancel SMS alerts. The person in charge said that if I do that I will not get OTP. I have been able to do it with other banks but I still get the OTP. I told her the same thing and asked her to check again. But she just ignored me
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    Y
    YuvanSridhar
    from Bengaluru, Karnataka
    Apr 8, 2019
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    Address: Banaswadi branch, 560033

    The quality of customer service at the IDBI bank Banaswadi branch is worst of the worst compared to other banks like SBI. The clerks dont respond to any queries, they are busy on their phones, they dont even acknowledge that without customer they would have to shutdown the bank.Even to get your passbook printed they ask customers to come after 14:30 and even then make you wait for atleast 30 min . They double deduct some amounts and do not provide any reason .They do not have the basic etiquette required in the service industry May be because this is a Govt bank and hence they dont have to worry about anyone or anything till retirement.
    IDBI Bank customer support has been notified about the posted complaint.
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      I
      indravadan thar
      Apr 1, 2019
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      Address: 1203/SKY HIGH TOWER CO.OP.HSG.SOC.LTD,, ORLEM TANK ROAD, OFF SHANKAR LANE, 4000064

      Dear sir we are the share holder of deep discount bond series 1

      Regd folio no : dd00049187

      Certificate no : 00058700
      Distinctive no :[protected] to[protected]
      Mode of holding : either or survivor

      Named : preyesh thar (Minor)... (Today priyesh thar)
      U/g indravadan ratilal thar
      Bhadra indravadan thar

      Issue price : rupees 2700
      Face value : rupees 1, 00, 000

      Dear sir now we want our redemption
      So i request to send me a easy prosizar...

      Yours faith fully : indravadan ratilal thar...[protected]
      IDBI Bank customer support has been notified about the posted complaint.
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        R
        rokey04
        from Korba, Chhattisgarh
        Mar 24, 2019
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        Address: Pune, Maharashtra, 413801

        Hello i am rakesh khatri from daund i am using it from 6 months
        Idbi has to improve their website and security
        1) no full statement description
        2) i have 1 current and saving account with same mobile number can’t add account in any upi app other bank allow to add
        3) no otp for any transaction
        4) if double clicked automatically gets logged out

        Some features are very good but these are main as per me

        Thank you
        [protected]@gmail.com
        IDBI Bank customer support has been notified about the posted complaint.
        Hi I am cecelia my refund from amzon is not credit is not received they people amzon given reference number[protected]. kindly refund my payment
        Hello I am Anil from Delhi, and have been using IDBI net banking service which has really several problems.
        Nor knowing where to submit my suggestion I came to this page.

        The IDBI feedback page after one logs out of net banking is really a cruel joke on the hapless customers. In order to submit your rating, one MUST love one of the 3 features else one is not allowed to 'Submit'. Isn't it funny??
        Next is there is no provision to put in your comment or suggestion- it only shows IDBI cares two hoots for the customer and its really insulting to the customer. IDBI is solely bothered to collect statistics only,

        Next is the virtual keypad key alphabets and numerals are so small in size its really very difficult to correctly read the letter which if one is not really accurate has the chance of locking the password for no fault of the customer- there is ample provision to increase the font size of the keys within the keyboard size but it appears it is deliberately designed to be a miniature in size without any benefit.

        Although on IDBI and most bank sites this problem exists, its worst in SBI !

        I hope IDBI and other banks would solve this problem.
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          A
          ahmedmohd
          from Hyderabad, Telangana
          Mar 23, 2019
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          Address: 19-4-280/b/115/22/b, 500064

          Dear sir/madam,
          I am syed wajid residence of tadban hyderabad. I have an account in idbi bank. Shah ali banda hydereabd my account no [protected]. I have withdraw amount of 3000 inr from sbi atm near tadban zoological park. On 6th of feb at 11.30pm. But i did not get cash. Balance was deduct from my account. I am suffering the issue since 50 days. I spoke with the idbi bank manager he is not responding. Please solve my problem as soon as possible.
          +1 photos
          IDBI Bank customer support has been notified about the posted complaint.
          Apr 12, 2019
          Updated by ahmedmohd
          yes, they told me "do what u want to do"
          Apr 30, 2019
          Updated by ahmedmohd
          any update please share me
          Apr 30, 2019
          Updated by ahmedmohd
          almost 3 months ago their is no action on this problem
          Jun 29, 2019
          Updated by ahmedmohd
          ...
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            I
            imar13311
            from Malegaon, Maharashtra
            Mar 20, 2019
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            Address: 411019

            My name is imran shaikh. I have saving account in idbi bank. Customer id[protected]. Branch-chinchwad, ifsc-ibkl0000522.
            On 18/03/19 i have done online payment to bharat gas. But amount not received to bharat gas. Amount-687.50, transction id. P1903181952177818582088, utr no. Is[protected].
            Please refund my amount urgently.
            Regards
            Imran shaikh
            [protected]
            IDBI Bank customer support has been notified about the posted complaint.
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              P
              princes jain
              from Ahmedabad, Gujarat
              Mar 14, 2019
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              Address: ICHALKARANJI KAPAD MARKET BRANCH, Kolhapur, Maharashtra, 416115

              Dear sir
              I have deposited following cheques Ranchi Main Branch details as under
              1) 16/02/2019 - ch. no. 009333 SBI - 153281/-
              2) 16/02/2019 - ch. no. 009332 SBI - 100000/-

              This two chequs dishounerd but till date i have not received the same cheques.
              I contacted Ranchi Br. ( officer Sandhya[protected] & also contacted my home branch but no response received till date. My account detail as under

              Ishika textile mill - A/c no. - [protected] Kapad market branch ichalkaranji
              Prop. Saraswati J Joshi Mobile - [protected]
              pls take action urgent basis.
              Thanking you
              IDBI Bank customer support has been notified about the posted complaint.
              I have purchased 20000/- idbi infrastructure bond. the lock in period is over. The bond certificate is misplaced.
              my PAN is AFXPR8129M

              kindly redeem the same
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                S
                sachinpatilpune
                from Sangli, Maharashtra
                Mar 13, 2019
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                Address: 411017

                I have deposited cheque #387044 on 7 march 19 but still not yet cleared or not yet received back to me. The person of clearing in-charge returned my instrument just because wrong account number, however i have mentioned account number and phone number at back side of cheque also i filled deposite slip with cheque.
                Very rude nature of bank employees of idbi bank bhosari branch
                IDBI Bank customer support has been notified about the posted complaint.
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                  B
                  Being Qureshi's
                  from Hyderabad, Telangana
                  Mar 12, 2019
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                  Address: Misrigunj, 500064

                  Sir.. Myself mohammed muqtar qureshi residential address misrigunj charminar hyderabad.. Would like to tell you that in our locality charminar.. Bahadurpura.. And chandrayangutta mandal i. E., @hyderabad telengana.. There is no *cash deposit machine*.. When ever i'm visiting the bank i used to stand in a queue for longer period... If i ask for feedback form to complain about it they will give me plain paper to complain it @charminar idbi bank..

                  So i request you to take serious action in your bank service of charminar mandal and cooperation with customers.. And i complain regarding *cash deposit machine* outside the bank due to deposit of cash anytime.. Night time or day time... Hope there will be an action on it...


                  *cash deposit machine*

                  Thanking you,

                  Yours faithfully,
                  Mohammed muqtar qureshi.
                  IDBI Bank customer support has been notified about the posted complaint.
                  Sir I have send money to my friends account but by mistake it send into another account.now I refund my money in any how condition it is possible

                  cash deposit machine - Comment #3381279 - Image #0
                  cash deposit machine - Comment #3381279 - Image #1
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                    M
                    Manoj Chaudhuri
                    from Kolkata, West Bengal
                    Mar 11, 2019
                    Resolved
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                    Resolved

                    Address: Rishi Ecoview, Jatragachi, New town, Land Mark:Eco Park Police Phari, Kolkata, West Bengal, 700157

                    I have purchased a idbi infrastucture (Tax saving) bond (99a) under folio no. Aifb128318 (Certifacte no.[protected] dt. 12/04/1999 in the name of manoj kumar chaudhuri with deemed date of allotment 27/03/1999.

                    The redemtion has not yet been received.
                    My savings bank a/c no. [protected], sbi, surya sen street branch, ifs code:sbin0003496, branch code:03496.

                    Kindly arrange for redemtion with interest & confirm per return mail to my mail id [protected]@gmail.com

                    Regards,
                    Manoj kumar chaudhuri
                    Mar 15, 2019
                    Complaint marked as Resolved 
                    Regarding non receipt of redemtion of maturity value, please refer to my complaint dt. 11th March, 2019. No feed back on status of the case received. Please expedite. Regards, Manoj Kumar Chaudhuri
                    IDBI Bank customer support has been notified about the posted complaint.
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                      A
                      ashokamn
                      from Bengaluru, Karnataka
                      Mar 11, 2019
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                      Address: 374/5 9th Main 50feet Road, Bangalore, Karnataka, 560019

                      I have purchased idbi infrastructure (Tax saving) bond (2004 b) certificate no.[protected] and distinctive no. [protected]-64.in the name of m. N. Ashoka. Purchased on 7/4/2004.
                      Reg. Folio no. 20ifb2289350 maturity date 5/3/2007
                      Kindly let me the payment details made / when i will get the said money back to me
                      Thanking you sir
                      M. N. Ashoka
                      +1 photos
                      IDBI Bank customer support has been notified about the posted complaint.
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                        S
                        Shanu Pachauri
                        from Bengaluru, Karnataka
                        Mar 11, 2019
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                        Address: 2nd Cross ,Kasavanahalli,, 560035

                        This is the very first time i was handling my idbi bank account in past 3-4 years.
                        I am having a very bad and frustrating experience with the bank.

                        On 5-6 feb'19 : i have visited the nearest branch in bangalore.
                        Address of branch visited : no 2341, ground floor, 17th cross, 24th main, hsr layout, sector -1, bengaluru, karnataka 560102.

                        I have filled the form needed for a debit card issue along with internet banking and mobile banking services. I have waited for a week but no message or call on the status update for the same.

                        On15th feb'19 complaint id : 882/25501319 and 882/25501421
                        I have called the customer care to get the status and got to know that the debit card request has not at all processed yet even after 10 days.
                        Support person updated me to visit the branch again if possible and meanwhile the complaint is raised and the complaint team will contact me.
                        As usual the support team and complaint team ignored the complaint and no one contacted me even after waiting for 2-3 days.

                        On 22nd feb'19 : again i visited the the same hsr idbi branch, and got to know the debit card issue application has been lost from them and thy were still searching for the application.
                        This is insane, the application form itself was lost, i haven't seen these types of irresponsible behaviour from any of the other banks, i am still thinking, why i have decided to open an account in idbi bank.
                        I have filled the form again with all the details and waited for the status.
                        But everything was in vain, no one contacted me.

                        On 24th feb'19 : 882/25599712 i have called the support team and got to know that the debit card issue request is still not processed, where i lost my patience and immediately asked the support person to involve the branch manager and he assured me that he will take care of the status updates and things will be taken care.
                        I waited as manager has committed and he will have the sense o[censored]rgency but i was wrong even he ignored it and didn't provide me any update.

                        Lastly, i called on 27th feb'19 and got to know that my debit card has been dispatched.
                        And the support person told me to wait for 6-7 working days, i will receive my debit card on my communication address.

                        Here, is again i have to struggle because the type of the vendor you guys are having i. E. Professional couriers are awful, just having a name professional doesn't make them professional.
                        I never had the worst experience with the support and customer teams but here in this courier partner of yours, are the worst.

                        No one called and contacted me, and when i am calling to check the status of the courier after 7-8 days of dispatch from bank.
                        Courier support team is purposely dropping the phone and switching it off.
                        Updated the status address not available and courier was returned without even trying to contact me.
                        Worst part is the courier support team member (Lady) from bangalore picked up the phone and when trying to ask why my courier is returned without contacting me she challenged me that we can't do anything here do whatever you want to do and dropped the call.

                        On11th mar'19 : i have called the idbi bank customer services, it landed to hyderabad phone banking idbi branch someone picked up the call and when i was telling her about the courier issue, she was like i can only raise the complaint and the complaint team will take care.
                        And in behind she was laughing and making fun of my frustration.
                        Finally, she raised the complaint and asked me to wait for 2 days the complaint department will look into it. But how thing are moving i don't think there is anyone in the idbi bank who is wiling to provide the proper services and resolutions to their customers.
                        Latest complaint id: 882/25599712.

                        Piece of advice : please remove the tag "bank aise dost jaisa"
                        I don't think you guys are serious about your customers. From support people to manager all are like we are working in a bank, sorry for the inconvenience and that's how the customers are empathised.
                        Secondly, the vendor you have chosen for partnership is like hell.
                        I don't want to bad mouth myself, but the way i have been given assistance, i have decided one thing for sure.

                        Never ever, i will go for idbi bank in my whole life.
                        IDBI Bank customer support has been notified about the posted complaint.
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                          S
                          Soumen Guchait
                          Mar 8, 2019
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                          This is to inform that i soumen guchait an account holder in idbi bank account no.[protected] is literally harrashed from this bank i have open my account 3 yrs ago and i have never used this account for transaction and even forget about this account now i want to close this account because my every lpg gas subsidy amount is deducting from this so i went in the branch and the branch staff is saying that i have to pay approx rs 10000 in order to close this amount and even they are enable to tell the exact amount and not capable of giving the full statement. And i am not capable of giving those amount in order to close this account.. I am a job based person with no savings at all...
                          So please help me in closing this account because bank staff i think is not capable in doing this even branch head way of talking is very much poor don't know how you select your staff in order to give customer service... Very unsatisfied with idbi bank.. Waiting for your prior response..
                          A/c in yamuna vihar branch

                          Regards
                          Soumen guchait
                          IDBI Bank customer support has been notified about the posted complaint.
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                            R
                            rookiebuster
                            from Noida, Uttar Pradesh
                            Mar 7, 2019
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                            Address: New Delhi, Delhi, 110095

                            Hi,

                            I am writing to inform you about the unjustified charges of more than 5000 rupees imposed on us by idbi bank ltd.in name of minimum balance charges even when at time of opening the account we agreed to a zero balance account only. Now there only excuse is that they had some policy changes in august 2015 and had notified about the same but i was not even in the country at that time and was never even aware of the same since i was under impression i had a zero balance account only and moreover these charges are completely unjustified since we never agreed about the same. I have made numerous complaints to idbi bank but they are not even listening to my problem and repeating their words only. I request you to please help me to waive off these ridiculous charges and to close my account with idbi bank, permanently.

                            Please help me

                            My idbi bank account number is [protected]

                            My registered phone number is [protected]

                            Regards,
                            Ashint
                            IDBI Bank customer support has been notified about the posted complaint.
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                              S
                              syed abthahir raja
                              Mar 6, 2019
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                              Address: Karthik raja Complex, opposite to District court , kk nagar , Madurai, 625020

                              Dear sir/madam,
                              My customer id was deleted for more than 6 month, i am an nro living in other country last january i went to india i visit my home branch and write the complaint letter about my customer id deleted, but still not yet resolved. I have done 3 times but still not yet taking care of it.

                              Now i have resisted the complain in customer my complaint number 044/25497598. I have been following this complain for more than a month still no response.

                              I was totally upset there is a small issue not yet taking care of
                              IDBI Bank customer support has been notified about the posted complaint.
                              Regd. Folio ZOIFB 2260471 No. of Bonds-6 Cert.No.[protected] in the name of Shripad Damodar Sewak / Rohini Sewak / Mihir Sewak.

                              mobile No. [protected] Landline No.[protected]
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                                Bharat Murai
                                from Ahmedabad, Gujarat
                                Mar 2, 2019
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                                Address: 460/1 amli char rasta, besides bhurani villa, chanandevi road, Silvassa UT (D&NH), 396230

                                Dear sir

                                We had done an imps transfer to wrong account on 26 feb 2019
                                Having reference id :[protected]
                                Amount inr 4400
                                From unique computer account no [protected]
                                (Idbi bank account number in the contact details)

                                To wrong payee account no [protected] (Bank of baroda)
                                Payee ifsc : barb0ssidam (Branch unknown)

                                We have done it to wrong account number and intended to transfer to account no [protected].
                                By mistake we have put 0 instead of 2 in the start of payee account number

                                We want the refund of this amount asap and hereby request you to guide and oblige at the earliest.

                                My contact and account details are as follows :
                                Unique computer,
                                Proprietor mr bharat murai
                                Cell no [protected]
                                Bank idbi
                                Branch silvassa
                                Account number to which the amount need to be refunded :
                                [protected]
                                Ifsc code ibkl0000224

                                Kindly oblige and help us refund the amount back to our idbi
                                Bank account.

                                Thanks in advance

                                Regards

                                Bharat murai
                                [protected]
                                IDBI Bank customer support has been notified about the posted complaint.
                                Account freez hua mene Branch me bhi complete ki par kuch response nahi hua
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                                  Rajesh Kumar Ghosh
                                  from Kolkata, West Bengal
                                  Feb 28, 2019
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                                  Address: IDBI Bank,Jhargram Branch, Paschim Medinipur, West Bengal, 721507

                                  IDBI Bank Jhargram Branch tries to recover home loan EMI from my IDBI savings account ( as per standing instructions) and NACH transaction through my SBI Account ( This recovery is illegal as it should be discontinued.) .As recovery through NACH transaction failed, I had to suffer a penalty of Rs 1180. This has also happened in past but after verbal assurance, I overlooked. This has been communicated to Branch Manager and Asset manager through email on 16th Feb 2019, but they have not taken any action yet.

                                  So far Bank has failed to protect my financial interests. Also I do not have any Passbook, cheque book or manner to check on what grounds Bank has charged me deduction of different amounts in the name of home loan repayment. This clearly appears to me that Bank fails to protect my financial interests and as I result I will have to stop further repayment of EMIs until Bank responsibly sorts this out.

                                  Home Loan a/c nos.- [protected] & [protected]

                                  Thanks
                                  Rajesh Kumar Ghosh
                                  Mob - [protected]
                                  IDBI Bank customer support has been notified about the posted complaint.
                                  Hi,

                                  Amt of 899 was deducted twice on 13 Feb'19,
                                  and didn't received yet.
                                  Account No-[protected]
                                  Transaction Id- S60751167
                                  pay to First Choice new Delhi
                                  Regd. Folio FIBI 68404 Cert.no.394178 No.of Bonds 2 of Rs.5000/- each in the name of Shripad Damodar Sewak.
                                  email.id - [protected]@gmail.com Mobile No. [protected] landline no.[protected]

                                  Non receipt of maturity amount
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                                    bharatpriya
                                    from Kottayam, Kerala
                                    Feb 27, 2019
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                                    Address: BA-108/B JANAKPURI, 110058

                                    I purchased a product from amazon which was latter returned back amounting to rs 2999/- two thousand nine hundread nity nine. According to amazon customer care the same amount was refunded to me on 24 jan 2019 through imps
                                    Reference number[protected]. But still the amount is not
                                    Showing in my idbi savings account no [protected] and
                                    Customer id no 76476923. You are requested to look into this matter and take required action. As iam tired of mailing and requesting to bank regarding this matter. Amazon has clearly said that given imps reference no is generated by bank only after the transaction is successfully done. I request you to look into the matter so that ican get my hard earned money back.

                                    thanks
                                    priyanka
                                    Bhardwaj
                                    sa/c [protected]
                                    customer id no
                                    76476923
                                    m. No
                                    [protected]
                                    +1 photos
                                    IDBI Bank customer support has been notified about the posted complaint.
                                    Mar 08, 2019
                                    Updated by bharatpriya
                                    Resolved
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                                      Rakeshshapoorji
                                      from Jammu, Jammu and Kashmir
                                      Feb 27, 2019
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                                      Address: New Delhi, Delhi, 110001

                                      I am in gorakhpur living with my sister for treatment of my father and i got message from idbi withdrawal of 10000 and then 7000. I did complaint in idbi care he told me amount withdrawal done at gurgaon atm so he blocked my card and told complain in your local police and visit your branch with complain copy. Please help me i am in trouble. Its my salary account and i am living in greater noida and i am in emergency my father both kidny is not working. So please help me.
                                      IDBI Bank customer support has been notified about the posted complaint.
                                      I have original Bond with me bearing Folio number 181FB066246 I do not know whether I received the maturity amoiunt or not. Please verify and advise me.
                                      Bonad is in the name of MADDU TULASI DAS
                                      Distinictive Number: [protected]-[protected]
                                      Certificate Number: 66246
                                      No.of Bonds: 2
                                      Redumption date :25.04.2006.
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                                        sri sakthi vinayaga tyres
                                        from Jayamkondacholapuram, Tamil Nadu
                                        Feb 26, 2019
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                                        transaction password is disabled in corporate internet banking

                                        Address: 15/95A, srinivasapuram, kovai main road , avinashi, tirupur district, tamilnadu, Tirupur, Tamil Nadu, 641654

                                        The corporate account name is sri sakthi vinayaga tyres, avinashi. The current account is having in cheyur branch. And having an internet banking for this account. The transaction password is entered wrong for three times, and error is occurred that " user is already disabled for transaction' i given request in home branch. But error occurred again user is disabled for transaction, please reactivate the transaction password....
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