IDBI Bank Complaints & Reviews

Address: Kanpur, Uttar Pradesh, 208010

I made a transaction on dated 9th may 2018 of rs 8000 but amount was not withdrawn by atm and on same day i call to customer care but they denied for taking my complain and then again next day on 10th may 2018 i made a complain regarding this but till now my rs 8000 not credit in my account. Please help me
Mobile number:-[protected]

Regard's
Brijesh kumar yadav
[protected]

IDBI Bank customer support has been notified about the posted complaint.

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Address: Ahmednagar, Maharashtra, 411004

I made transaction with merchant online with idbi debit card but on same day i deside to cancle my purchase.

Merchant refund me my amount on my original payment method. Amount deducted from merchant side he gives me arn no after that i didn't get my refund back in a particular period which mention

Then i mailed bank but no one gives me the proper solution and just speak like formalities.

IDBI Bank customer support has been notified about the posted complaint.

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Address: 411009

My name is arvind muralidhar ghanekar; i applied for reverse mortgage from idbi bank pune-swargate branch on 3rd april 2018. The sales manager who assisted us during the process of application filing was mr. Saurav singh from idbi bank pune-swargate branch. We had submitted all the requested documents of our apartment required for reverse mortgage process on 3rd april 2018. I submitted two cheques as part of fees/legal charges /technical charges for reverse mortgage. The cheques amounts were rs 11800 and rs 4720.

After 2 weeks on 21st april 2018, we were asked to come to idbi bank to submit few more missing documents required by legal team for further processing of reverse mortgage. When we reached the bank, the branch manager/head mr. Upadhyay called us to his cabin and told our reverse mortgage file is rejected.in addition to this, mr. Updhayay promised us that the 2 cheques collected for admin/legal fees totaling to rs 16, 600 will be refunded by next week in our idbi account. The refund did not come in a week’s time, when we went to idbi bank again to claim for this, mr. Updhayay then changed his words and told that legal charges of rs 4720 cannot be refunded back, he will only try to get remaining amount of rs 11800 refunded back to our idbi bank. But till date, i have not received my rs 11800 back. We were not even given an opportunity to submit missing documents of reverse mortgage as mr. Updhayay rejected the file much before that.
Please refund my rs 11800 debited on 19/04/2018 by idbi bank towards reverse mortgage processing. There is absolutely a lack of coordination and communication /lots of internal differences between sales manager, branch head (Mr. Updhayay) and the legal team. Mr. Upadhyay had made false promises to us on 21st april 2018 that rs 11800 will be refunded within few days. He told rs 4720 legal fees is non refundable but promised us that rs 11800 will be refunded back to us.

Today is 19th may and i still have not got my rs 11800 back from idbi bank. Is this how idbi bank makes money from senior citizens by first collecting money towards processing of reverse mortgage fees and later rejects the reverse mortgage application and does not return the money as promised???
I am a senior citizen with limited monthly income hence i need my rs 11800 back which was collected on 19 april 2018 by idbi bank as fees of reverse mortgage but as mentioned above the reverse mortgage file was rejected by mr. Updhayay (Branch head - swargate branch-mitramandal chowk - pune) on 21st april, 2018. Kindly treat this as an urgent complaint. Please ensure that i am refunded the rs 11800 back in my idbi account as this is my hard-earned money.

IDBI Bank customer support has been notified about the posted complaint.

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Address: Kolhapur, Maharashtra

Money is deducted from my account while using the paytm account.. But my order placed on paytm is failed... After complaint at paytm service centre they give reply that paytm didn't get money from bank account.. They have checked and found that paytm has not received amount against this order and there is no confirmation from bank yet.in case you have done transaction through net banking or credit/debit card, the deducted amount will be automatically refunded to your source account by the bank. This process is governed by the bank itself.

IDBI Bank customer support has been notified about the posted complaint.

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S

Sumedh Patil

from Pachora, Maharashtra

May 21, 2018

My account login is getting 11021 error in input data message

Please help me resolving this

I am trying to login on chrome mobile phone browser

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Address: Chandigarh, Punjab

Dear sir/mam,

I am your customer from last 10 years. I have a bank account for 10 years but i am fully dissatisfied from your`services.

I used to pick petrol from the petrol pump in chandigarh's sector 28 on 07 may 2018 at 9:35 am then after that i paid with my idbi debit card. When the man first told me the card is declined after swiping the cardthen he swiped the card again & the card is swipped this time. After some time the message came to my phone ([protected]) that my money has been deducted twice from my account. Then i asked the petrol pump person that my money was deducted twice so they refuse to believe then i told them to show me your statement & he removed me his full statement from which my card was swiped.
I saw my card number, so the payment was only showing once then i asked for the statement slip & they give me that slip. Then i called on toll free number on my atm card, some girl picked up the phone and said that we can not help you, you have to go to the bank. After that i went to the bank & the girl said that you call on toll free, your problem has been solved, then i called the toll free number again and another girl raised the phone, i also told them to registor of my complaint but she also refused. I told them to tell me that my payment has not gone to sukhna petrol pump sector 28 chandigarh. The answer came from them that we could not find & said that you wait 24 hours and tell you after that, if not, then go to the bank.
Then i waited 24 hours and no answer came from them. I called toll free after two days and my phone was picked up by prashant & saying that we do not have any information about it. So, i want to know what the customer care is for if they do not have any information. And also said wait for next 10 days. Always pick up the call saying we do not help you in this with bad attitude. I want to know is that my money with the bank or with the merchant. A big issue is this, the merchant will never accept that money is with him. If the bank has it, then there is no problem because it will come back automatically and customer care says we will not be able to assist you and also say we will not file a complaint. After ten days, why would merchant say that he has money???
Please help me to get the right advice & such answers from customer care started coming, we do not know anything. I should be helped by the end and quickly tell me what happened about my complaint.

All the slips i have put together

IDBI Bank customer support has been notified about the posted complaint.

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N

Narayana Babu Vedula

from Anantapur, Andhra Pradesh

May 15, 2018

I AM FREQUENTLY GETTING THIS ERROR 11021(pic attached) though all details have been inputted correctly

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S

Shail_dubey

from Varanasi, Uttar Pradesh

May 15, 2018

I am getting[11021] error in input data
Message while giving the correct customer id and password for internet banking. Please help me to resolve this problem asap as i have checked on every browser like chrome, internet explorer, safari, Firefox in different devices and every where i am getting the same error message.

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Address: Mumbai City, Maharashtra, 400071

On 5th may 2018 i had deposited a cheque for rs.40000 into my own account in icici bank. And then idbi sents me sms and mail to say that my account has been debited with rs.40000 through that cheque to pay one d mahalakshmi.

I am 78 year old, with limited resources. I panicked, my bp went up, lost my sleep and my family life. Idbi says now that it is due to human error.
Given that the bank md himself is alleged to have been involved in a loan scandal, i was scared that there was a fraud taking place on my account. If you have an account in idbi be prepared for shocks

IDBI Bank customer support has been notified about the posted complaint.

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From: bipin babu
Sent: thursday, may 10, 2018 11:04 am
To: [protected]@idbi.co.in; rajesh. [protected]@idbi.co.in; [protected]@idbi.co.in; [protected]@idbi.co.in
Subject: re: re:'idbibank=[protected]' customer id: 75575578

Hi tahira,

Reference to customer id: 75575578

Please understand that i have not received any official letter or the e-mail from the idbi bank, koramangala branch prior to charges incurred, the following preferred account was zero balance for many years, prior to closing the fd's hence the idbi bank, koramangala branch should notify customer via official mode of communication letter or e-mail. It was not done in this case hence i do not authorize any charges by idbi bank, koramangala branch, hence i request you to wave off any charges incurred due to non maintenance of the preferred account and convert the account to sabka basic savings account effective immediately. If you cannot wave the charges incurred please escalate to the complaint to the next level, banking complaints escalations tier ii to shri r. Prakash, general manager & gro. Or tier iii shri n. Krishnan chief grievance redressal officer (Cgro)

Note: please note that i have spoken to the bank manager with no solution from his end, i had clearly requested to wave the charges incurred and convert the following account to zero balance account sabka basic savings account, however he's reluctant to retain the customer and unwilling to help in resolving the issue. Please resolve the following issue asap, if not i will need to take this up in the consumer court.

Please update the complaint number in the subject line for further communication.

Regards,

Bipin

IDBI Bank customer support has been notified about the posted complaint.

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S

Saranya T

from Chennai, Tamil Nadu

May 11, 2018

Hi Sir/Ma'am I am getting this error "[15079] The User is Already Disabled For transaction" even i give correct ID and transaction password. I have written 3 times wrong password after that i have generated my my new password.but still it gives this error please give me any suggestion . Thanks!

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Address: Akola, Maharashtra

Reference:. 1. Our saving bank account number [protected] in idbi bank, station road branch akola 444001.
2. Our scss account number 511scss 000001, 2, 3 and 4.
3. With reference to above we requested the bank to refund tds deducted from our 4th quarter interest payable on 31 march but paid on 3 april 2018 for year ending on 31 march 2018 despite submission of form 15h. We have received scss interest for first 3 quarters without tds. Please resolve the problem and reverse tds amount in our account.
Abhaykumar bhandari
Maya bhandari

IDBI Bank customer support has been notified about the posted complaint.

May 08, 2018

Updated by Abhaykumar Bhandari Complaint is not resolved as mentioned in reply.

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A

Abhaykumar Bhandari

from Pune, Maharashtra

May 9, 2018

Bogus and disgusting service.

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M

Mustafa Sukhiwala

from Mumbai, Maharashtra

May 10, 2018

[11021] Error in Input Data:
The above message is shown in spite of providing correct credentials. Please resolve this issue.

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Address: Palwal, Haryana

Hi team,

With reference to my savings bank account number with your branch, i regret to inform you that i was not delivered cash from the automated teller machine while i attempted to withdraw cash from the machine and i furnish here below the details for your information so as to enable you to re credit the amount to my account:

Name of the account holder: isha choudhary

Account number: [protected]

Name of the bank and branch where the account is maintained: idbi palwal branch

Date of transaction:03rd may 18

Transaction time: 12:10 p. M.

Transaction amount - rs. 10000

Atm machine pertains to which (Bank/service provider): yes bank atm

Details of complaint

On the date and time as mentioned above, i attempted to withdraw cash using my debit card; however, the machine did not dispense cash; however. I want my money to be reverted back as soon as possible.

In view of the circumstances as mentioned above, i request you to kindly arrange to re credit the amount to my account at the earliest.

Yours faithfully

Isha choudhary[protected]

Mar 15, 2019

Complaint marked as Resolved

resolved

IDBI Bank customer support has been notified about the posted complaint.

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R

Rahul Vedre

from Delhi, Delhi

May 17, 2018

My debit card block when i online shopping

Please unblock debit card.

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Address: Coimbatore, Tamil Nadu, 641006

Website: IRCTC

Why the net banking facility is with drawn from irctc ticket booking. Today only the bank has deducted rs 30 for irctc ticket booked a month before.
What is going on with the government. They allow to pay with other bank gateway or like paytm & other e-wellet. Or if irctc is not added than if they private sector e-wallet (Paytm, mobikwik, airtel or many) than why not idbi bank.
Is the governement aim is to privatise all.

IDBI Bank customer support has been notified about the posted complaint.

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Address: 671315

Sir /madam,
I had issued a cheque of sbi to a party who was holding account an account in your bank at kanhangad branch, when the party went to bank and asked y the cheque was not cleared the employee in your bank said that there was no cash in my account, the cheque came to my account for clearing only today, how was the employee of your bank said there was no cash in my account.

The actual problem was your employees had not presented the cheque and they are giving false information to the customers which is affecting our integrity.

Waiting for your response,

With regards
Lakshman g shenoy
[protected]

IDBI Bank customer support has been notified about the posted complaint.

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Address: Firozabad, Uttar Pradesh, 283203

Website: Idbi

Dear sir/mam,
On[protected].i swiped my card two times for making an payment at Vishal Mega Mart-Firozabad (UP).both the time Amount was Deducted one time reverse amount came to my account but second time still not received yet But merchant Refused that we don't receive any payment they ask me to Contact Your Bank.I do so For 15 Days Customer care guys make me fool to wait for 7 working days it will auto reverted after that i called him again now they ask me to drop a mail and put all these things Again i do so, Auto revert mail was come and ask me to wait for 15 days for the same again its almost 17 days
No response from their side again i put a mail for the same but no reply

They Can give Loan To bank Croup ts but my hard work money is useless to them

This platform is my last hope to get my money,

Regards
Alok
[protected]

IDBI Bank customer support has been notified about the posted complaint.

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Address: 622304

Sir/madam,
My name is raja chinnappa from pudukkottai dist, tamil nadu. I have a account in idbi bank, my account number is [protected] kallalalangudi branch, pudukkottai dist. The bank is charging too much monthly average balance charges due to non maintenence. I have requested in written to bank but they are no response. The amount is 4600 above. Each month 590 rs. Please kindly solve my problem as soon as possible. Plz
Thanks ®ards by
Raja chinnappa
+91 [protected]

IDBI Bank customer support has been notified about the posted complaint.

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D

dhawald29

from Mumbai, Maharashtra

May 7, 2018

In the list of net banking, idbi banks name is not shown . Due to which i was not abe to book tickets for tatkal.

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Address: Pune, Maharashtra, 411057

IDBI Bank debited Rs. 600 from my savings account with description - HL Property Inspection Charge. I hold home loan account with IDBI but I'm clueless why this has been charged. No one has visited my premises for inspection. Also, there was no intimation and receipt of this charges. I was checking my bank statement and found this charge. Otherwise, I wouldn't have come to know about this charge. They are simply looting retail customers. I am holding this account for 9 years but there were no such charges previously. Could you please get this redressed? Thank you

IDBI Bank customer support has been notified about the posted complaint.

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V

vikrant001

from Mumbai, Maharashtra

Aug 1, 2018

Same with me. But I fought back.

I wrote the Banking Ombusman in the month of Dec. 2017 and finally in the month of July 2018, I got a call from IDBI bank and they assured me of reversing the charge.

Please write the Banking Ombusman and get your querty resolved.

https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Under the head "Complaint Form", you can raise your querty online and am sure you will get your money back.

Vikrant Puradkar

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J

janishkumar

from Mumbai, Maharashtra

Feb 5, 2019

I have also been following up on the illegal property inspection charges levied on my account. Please look at the below trail mail that I have been following up since the past 4-5 months.
Hi,

Can you stop sending me standard reply saying it has been forwarded to higher authorities? I want the refund of all the property charges levied on my account asap.
Following are the charges levied on my account (A/C no.: [protected]):
HL Property inspection charges 30th December 2017 Rs. 600
HL Property inspection charges 31st December 2017 Rs. 1180
Apart from these charges, GST of Rs54, Rs54, Rs 106 and Rs 106 respectively has been debited from the account.
When I visited your branch in September 2018 you told me that as per the new policy of IDBI bank you will be charging every account with property inspection charges every 3 years.
Nobody visited my property for any inspection and if you are inspecting the property for your own documentation, why are you charging the customer for the same? We never asked for it.
We will not let you cheat the customers like this. I want the refund of all the property charges levied on my account in December 2017 as soon as possible.
I will be forced to forward my case to consumer court and banking Ombusman, if all the illegal property inspection charges(600+1180+54+54+106+106) totaling Rs 2100, are not refunded/reversed back into my savings account, within one week of the receipt of this email.
Also, find attached my bank statement showing the HL inspection charges.

Regards,
Janish Kumar
[protected]

From: suma s warik
Sent: Tuesday, February 5, 2019 11:34 AM
To: K V, Janish Kumar
Cc: Anita Kahar ; 'SAI CHINAM' ; 'BIJU VARGHESE' ; 'Jagadish Gullapally'
Subject: Re: Home loan property charges levied multiple times ... [protected]

Dear Sir,

we from Thane RAC has processed your application and it has forwarded to higher authorities. after the due approval you will get the reversal.

regards,

suma.

From: K V, Janish Kumar
Sent: Tuesday, February 05, 2019 11:06 AM
To: suma s warik
Cc: Anita Kahar ; 'SAI CHINAM' ; 'BIJU VARGHESE' ; 'Jagadish Gullapally'
Subject: RE: Home loan property charges levied multiple times ... [protected]

[protected][protected][protected][protected]------
This mail originates from outside our organisation.
Please be extra vigilant before you click on a link, open attachments or reply.
[protected][protected][protected][protected]------
Can you let me know the below status? Its been 9 days still no refund issued.

From: suma s warik
Sent: Monday, January 28, 2019 4:14 PM
To: K V, Janish Kumar
Cc: Anita Kahar ; 'SAI CHINAM' ; 'BIJU VARGHESE' ; 'Jagadish Gullapally'
Subject: Home loan property charges levied multiple times ... [protected]

dear sir,
sure we will ensure that excess charged property inspection charges will be refunded to you shortly.
for any reversal we need to take approval from appropriate authorities even though the reason being technical.
regards,
suma
Suma S Warik
Manager
Thane RAC - Operations
[protected]

From: K V, Janish Kumar
Sent: Monday, January 28, 2019 3:53 PM
To: suma s warik
Cc: Anita Kahar ; 'SAI CHINAM' ; [protected]@idbi.co.in ; [protected]@idbi.co.in ; Confonet.[protected]@nic.in ; [protected]@nic.in
Subject: RE: Home loan property charges levied multiple times ... [protected]

[protected][protected][protected][protected]------
This mail originates from outside our organisation.
Please be extra vigilant before you click on a link, open attachments or reply.
[protected][protected][protected][protected]------
Hi Suma,

This is not acceptable at all. You have already taken a lot of time in this issue. I had first visited your bank personally in September 2018 wherein you had clearly stated to me that this is erroneous debit and that it will be corrected on written complaint to which I sent an email on 8th October 2018, detailing the multiple charges in my account.
Since then, I had sent multiple follow up emails and now you are again saying that it will take time as you have to take permission from higher authorities.
When you yourself have said in the email below that the charges will be refunded as it was due to technical error, then why you are taking time on it.
I will have to report this matter to consumer court then and would also like to claim interest on the amount debited (which is bank’s fault) from the debit date i.e. 31st December 2017.

If a customer is charged interest or late payment fee on delay of EMIs, then why customers cannot claim interest on amount debited by the bank.

I would like to have the refund as soon as possible.

Regards,

Janish Kumar
[protected]

From: suma s warik
Sent: Monday, January 28, 2019 1:07 PM
To: K V, Janish Kumar
Cc: Anita Kahar ; 'SAI CHINAM'
Subject: Home loan property charges levied multiple times ... [protected]

dear sir,

we have taken a note of that system has debited Rs.1180 + gst got debited on 31.12.2017 and Rs.600 + gst got debited on 30.12.2017.

we will sure revert with positive revert with regard to refund of excess / multiple times property inspection charges levied erroneously due to technical issue. however it will take some time as we need to take consent from the higher authorities.

regards,

suma

Suma S Warik
Manager
Thane RAC - Operations
[protected]

From: Anita Kahar
Sent: Monday, January 28, 2019 12:26 PM
To: ss.[protected]@idbi.co.in
Cc: 'Pankaj Sharma' ; vijay.[protected]@idbi.co.in ; [protected]@idbi.co.in
Subject: RE: Home loan property charges levied multiple times ... [protected]

Dear Sir/Madam,

Request you to check and revert on priority.

सादर / Regards,
अनिता कहार / Anita Kahar
सहायक प्रबन्धक / Assistant Manager
ग्राहक सेवा केंद्र / Customer Care Centre
ईमेल / Email :- kahar.[protected]@idbi.co.in
दूरभाष /Desk Phone :[protected]

From: Anita Kahar [mailto:kahar.[protected]@idbi.co.in]
Sent: Wednesday, January 23, 2019 12:56 PM
To: 'vijay.[protected]@idbi.co.in'; '[protected]@idbi.co.in'
Cc: 'Pankaj Sharma'
Subject: FW: Home loan property charges levied multiple times ... [protected]

Dear Sir/Madam,

Please refer the appended MD & CEO Case and revert.

Tran Id :- 173/25200842

सादर / Regards,
अनिता कहार / Anita Kahar
सहायक प्रबन्धक / Assistant Manager
ग्राहक सेवा केंद्र / Customer Care Centre
ईमेल / Email :- kahar.[protected]@idbi.co.in
दूरभाष /Desk Phone :[protected]

From: MD & CEO - IDBI Bank [mailto:md.[protected]@idbi.co.in]
Sent: Tuesday, January 22, 2019 6:10 PM
To: CS
Subject: FW: Home loan property charges levied multiple times ... [protected]
Importance: High

From: K V, Janish Kumar [mailto:janish.[protected]@capgemini.com]
Sent: Tuesday, January 22, 2019 5:37 PM
To: Suma Warik
Cc: SAI CHINAM; CMD; cvo; [protected]@nic.in.; Confonet.[protected]@nic.in; [protected]@nic.in
Subject: RE: Home loan property charges levied multiple times ... [protected]
Importance: High

[protected][protected][protected][protected]------
This mail originates from outside our organisation.
Please be extra vigilant before you click on a link, open attachments or reply.
[protected][protected][protected][protected]------
Hi,

Its been more than 3 months since I have requested the reversal of multiple charges in my account.

Can you please look into this asap?

I had visited your premised couple of times in this regards and also sent emails many times. Why is there no action from your end and no reply?

Regards,
Janish Kumar
[protected]

From: suma s warik
Sent: Friday, November 2, 2018 11:37 AM
To: K V, Janish Kumar
Cc: 'SAI CHINAM'
Subject: Fw: Home loan property charges levied multiple times ... [protected]
Importance: High

dear sir,

we will sure try our best to claim waiver for your case wherein property charges levied multiple times.

will revert you soon.

regards,

suma

Suma S Warik
Manager
Thane RAC - Operations
[protected]

From: K V, Janish Kumar
Sent: Wednesday, October 31, 2018 11:32 AM
To: ss.[protected]@idbi.co.in
Cc: thn_customerservice ; Janish Kumar
Subject: RE: Home loan property charges levied multiple times

[protected][protected][protected][protected]------
This mail originates from outside our organisation.
Please be extra vigilant before you click on a link, open attachments or reply.
[protected][protected][protected][protected]------
Hi,

Can you let me know the status of the below request? It’s been more than 3 weeks since I sent email on this issue.

Regards,
Janish Kumar

From: K V, Janish Kumar
Sent: Monday, October 8, 2018 7:35 PM
To: ss.[protected]@idbi.co.in
Cc: thn_customerservice ; Janish Kumar
Subject: Home loan property charges levied multiple times
Importance: High

Respected Madam,

This is to inform you that my savings account with IDBI (A/C no.: [protected]) has been debited with property inspections charges three times in December 2017. Following are the charges levied on my account:
HL Property inspection charges 30th December 2017 Rs. 600
HL Property inspection charges 31st December 2017 Rs. 1180
Apart from these charges, GST of Rs54, Rs54, Rs 106 and Rs 106 respectively has been debited from the account.
My loan accounts with IDBI:
Home loan account: [protected]
LAP loan account: [protected]
Additional loan account: [protected]
Can you please refund all the extra HL Property inspection charges levied on my account?
Also, find attached my bank statement showing the HL inspection charges.

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Address: Mumbai City, Maharashtra, 400098

I Aisha Javed Kazi, holding a saving bank account in IDBI bank of Kalina (Santacruz east) branch. My Account no. is [protected] and my Debit card no. is [protected].
On 23rd April, 2018, I got a call from number [protected] from an Individual (Kuldeep Sharma, Customer ID[protected], he said to me that he is an IDBI bank officer. He gave me my over all account details i.e My account nos., My Bank branch, My Debit card nos. My nominee details and My current Cash at bank. He said that because of some reason IDBI has blocked my debit card which is essential to be renewed. H e also asked me to share a OTP nos which he has generated to activate my debit card. After sharing an OTP nos with him, I have lost Rs.4500 from my account. Again he called me up and said new OTP has been generated which is essential to reverse an amount, in this way after sharing an OTP for second time I have lost my remaining Rs.800 also from my IDBI bank account.
How can any individual can have such an accurate details about an Account holder that how much Cast is at bank? Who is the Nominee? Debit Card details, etc.Unless some one form bank department provides same...
I have also lodge police complaint against this fraud on 23rd April, 2018 at Vakola Police station (santacruz east, Mumbai) I am attaching the same.

IDBI Bank customer support has been notified about the posted complaint.

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J

jagadeeep

May 7, 2018

Dear sir

i want to know what is the status of this idbi deep discount bond 96. Still i did not any money which they have guaranteed in the starting.

Folio no pddb 3385084

certificate no 03361837

kindly give a reply

jagadeep pk

[protected]@hotmail.Com

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Dear sir/ ma'am,

This is mr. Gulabsab abdulsab sutar holding idbi current a/c (Sutar tours & travels), and i am having a vehicle loan a/c no.[protected] at vile parle m. G road branch.

So i have an issue with your bank, on 1st week of march' 2018 your people debited rs.7, 481/- approx from my current a/c without informing me neither via sms nor via letter. So when i went to the branch so they said that it was debited for "pradhan mantri mudra yojna", and i am your genuine customer who always paid my dues on time.

And i kept that money for the upcoming emi i. E on 15th of every month, also i complain in branch too, but there is no response yet.

So kindly take the strict & quick action at the earliest and i don't have money to pay this month emi, also i can't bear any bounce charges.

Much appreciate your time and help.

Ifsc code - ibkl0000492
Branch - vile parle m. G road.

Regards,
Aliasgar sutar
S/o gulabsab sutar
[protected]/ [protected]

IDBI Bank customer support has been notified about the posted complaint.

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I have been trying to get more details from idbi bank on what they are doing under property inspection. These are the questions i have been asking idbi bank to provide answers to.

1. Did idbi bank conduct any site\property visits to assess various property risks?
2. Did idbi banl take any signature from the customer on the property inspection assessment report when your bank officials visited their property?
3. Did idbi bank visit my apartment building and go inside my apartment to inspect any risks to the property?
4. On what date and time did idbi bank complete my property inspection?
5. Is the customer responsible to pay for a bank induced transaction which they never asked for?
6. Did idbi bank notify their customers well in advance, that they will not provide any proof of statement and receipts for the money they take as property inspection charges?

IDBI Bank customer support has been notified about the posted complaint.

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Dear sir

I had done payment towards rbl credit card payment on 8th apr 2018 through imps option and which has not reflected in credit card and also not returned back to my idbi bank

Idbi bank account#[protected]

Please kindly check and revert back amount of rs 5000

Reference
2 08/04/18 08/04/18 ipay/eshp/bd/[protected]/lidb[protected]_rtncard dr inr 5, 000.00 406.13

Regards,
Ravinder p
[protected]

IDBI Bank customer support has been notified about the posted complaint.

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K

Kauranya. Sharma

from Bargarh, Odisha

Apr 25, 2018

Hello sir /madam how to get customer id of idbi bank account as i dont have customer id will u provide me online or through email or i have to visit my bank branch.
Regards Sangeeta Sharma
Idbi customer

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Address: 632 513

Using iob atm card, i went to withdraw an amount of rs 10000 from idbi atm, cash not dispensed but debited from my account. Very poor atm machines by idbi always technical problem occurs. I want my money to be reverted back as soon as possible. Why banks are playing with people money. I'm an bank employee and i'm very much depressed of these atm. And customer care not at all responding to my calls, very poor experience on banking with idbi. Kindly revert my money back, won't bank with idbi never and ever just a kind advice to people who bank with idbi.

IDBI Bank customer support has been notified about the posted complaint.

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Address: Haridwar, Uttarakhand, 249401

Dear sir & madam,

I have not received my atm card, when i have been to the branch, they were saying that your card has been delivered and gave ems number for further tracking. Then i went to post office for further enquiry they were saying that we have not received your card yet. While tracking status of speed post item it was showing item has been delivered. Requesting you to please initiate a request to send atm card again...

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12 other people found this review helpful

12 found this helpful

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