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Idea Cellular

Idea Cellular — Activate my number

Address:Hyderabad, Andhra Pradesh

Hi
I have taken idea sim on last wednesday i.e., 24/12/2014 an it is still not activated. I have taken sim in Idea customer care office in narayanguda, hyderabad, AP. Kindly take action and resolve the issue. My email ID is [protected]@gmail.com
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Idea Cellular customer support has been notified about the posted complaint.
Jan 06, 2015
Updated by pranava kumar 24/12/2014 : I went to idea service center and brought sim and the sim was not activated, so I went twice on 26, 27 to idea service center.Problem was not resolved.
30/12/2014 : I complained this in this forum on 30th december. Based on idea cellular request I again went to service center and they said sim was not activated due to some error in signature. So I have given required documents again.
3/1/2015 : I again went to service center and they said sim was blocked and i should take new sim and I accepted it I was waiting for sim to be activated. But there was no response and I again went to them on 5th . They said It will be completed by 5th night.
But it is not activated. I realised I changed my IDEA to Other network. Atlast thank you IDEA for WASTING my VALUABLE TIME and EFFORTS.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We would request you to contact to your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Hi,

I went to them thrice and they are saying like " It will be completed today" from 4 days and still it is not activated, that is the reason why I posted here.
Reply
Did the actual issue addressed by Idea rather than an advice ? I am also waiting for activation of my new prepaid sim.
Reply
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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