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Idea Cellular Complaints & Reviews

www.ideacellular.com

3.2

Updated: Oct 7, 2025

Complaints 16717

Resolved

9873

Unresolved

6844

Good! Idea Cellular values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Idea Cellular step up their efforts to fully resolve all complaints 👍

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Address: Surat, Gujarat

Respected Sir/Mam, I am using the IDEA mobile no-[protected], in this mobile from yesterday the amount is deducting due to the usage of Internet. Today in the morning Rs. 28.00 deducted from my balance amount for surfing the site on internet, i get this information from your customer care employees. He or she is telling that i have used the site for more than 30 minutes, but i am not satisfied with this information as this is totally wrong, i have only used the site for 2-3 minutes. Again the mam is telling that i have use the Facebook which is also totally wrong. Pls give me the correct solution and refund the amount which is wrongly deducted for not using the site. I have talk to Madam name as Maya. Regards, Sonal Shailesh Dhoot

Aug 6, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Aurangabad, Maharashtra

Dear Sir, I have already deactivate the Idea diallor tone on dtd.06.11.2014 but Rs.249/- in cluded in my last bill statement, kindly deduct the diallor tone amount Rs.249 + taxes & provide the revise bill to us as early as possible. (SR# C1-[protected] Submitted).

Aug 13, 2020

Complaint marked as Resolved

Please see the below mail ID with contact number of Idea : email ID : [email protected]" Phone No.9850012345.

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 24, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 23rd Dec 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Dear, My wife Idea hand phone [protected] on which she got a call from[protected] as vijay from idea mumbai office, initially due to bad connectivity my wife could not able to hear him properly, so he started misbehaving and this conversation ended for almost 1:24 min after which she has shut the phone and then numbers of calls from +4432, +3444, +3444 in this Call he used abusing language then calls from +6744, +301 and it ended with last phone from [protected].

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 17, 2014

Verified Support

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

S

Shreya Devadiga

Mar 12, 2015

Even I have got the call this morning from +3444/+4432. I didn't receive the call though as it kind of intuited me that it is a abnormal call.. Idea kindly do something about it.

D

devsystems

from Hyderabad, Telangana

Feb 9, 2016

Dear Sir/Madam I have also receive many calls from +4432, +301 and more 4 digit nos. somebody (man) tell he want make friendship and fix meet time. i have also Idea connect. please help who is calling from +4432 no.

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Address: Hyderabad, Andhra Pradesh

Dear Sir Madam, This tariff plan has been changed to idea champion 224 Plan_R via C1-[protected] for Mobile No. [protected] effective 13/12/2014 12:00:00 AM. I dont want to 224 this plan i want only 199 plan this one only i am continue. Please disable this 224 plan continue with 199 plan.

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 17th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Pune, Maharashtra

Hi, My mobile no. is [protected]. I also have a add on number from the same company (Idea) My average bill is 750 per month for both numbers. Last month Idea has applied bill of Rs. 1285 asking increased per kbps charges. I then raised my voice to the costumer care then they offered me the Rs. 409 waiver. Now this month they are saying my usage is very high and sent me a bill of whooping Rs. 2022.89 This clearly indicates that they are robbing the customer and making money however possible after giving a waiver. Pathetic service from Idea. I am a Idea customer since 2009. I suppose its time to move on and go for a new service provider. Regards, Abhijeet Wankhade [protected]

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Thiruvananthapuram, Kerala

Hi I am post paid kerala customer my mobile no is [protected] last 2 months bill they charged SMS MT as 450 on SEP bill and 250 on OCT bill, i send so many mails to [protected]@ideaadityabirla.com but they did not reply for my mails, so i did not PAID 2 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this amount is shows as SMS MT amount I did not use any SMS MT functionality in my phone, now I lost my mobile no

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 07, 2015

Updated by Prashob Anto This is my new number [protected] you can contact this number for this complaint (
Hi I am post paid kerala customer my mobile no is [protected] last 2 months bill they charged SMS MT as 450 on SEP bill and 250 on OCT bill, i send so many mails to [protected]@ideaadityabirla.com but they did not reply for my mails, so i did not PAID 2 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this amount is shows as SMS MT amount I did not use any SMS MT functionality in my phone, now I lost my mobile no
)

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 16, 2014

Verified Support

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Kanpur, Uttar Pradesh

Reminder I HAVE IDEA NET PACK CONNECTION NO.[protected]. ON 23.11.14 (BETWEEN 08.30 HRS TO 09.00 HRS) WHEN I RECHARGED MY CONNECTION THROUGH VENDOR WITH RS.199/-, IT WAS DONE SUCESSESFULLY AND A CONFIRMATION SMS ON THE MOBILE OF MY VENDOR WAS SENT FROM THE COMPANY. FURTHER, WHEN I CHCKED IN, THERE WAS NO RECHARGE DONE TO MY CONNECTION NO.[protected]. WHEN I CONTECTED TO MY VENDOR HE APRISE ME AFTER DOING MANY AFFORTS THAT " you have recharged the number after 3 months that's why your SIM is expired and allotted to some one else & your money is FORFITTED, now you can request only to the person who has been allotted the no.[protected]." NOW THE NO.[protected] IS SWITCHED OFF SINCE THEN. CAN YOU TELL ME, HOW TO GET MY AMOUT OF RS.199/- BACK.

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 16, 2014

Verified Support

Dear Customer,

We tried calling you on your provided number however, were unable to get through. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular

C

Chandra Shekhar Chaturvedi

from Kanpur, Uttar Pradesh

Dec 20, 2014

[protected] is my mobile number

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 21, 2014

Verified Support

Dear customer,

We regret to inform you that the recharge reversal is not applicable for your Idea number as the recharge benefit of Rs.199/- has already been updated for your Idea number, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Idea is possibly the worst cell phone company I have come across. Problem 1) If the call fails with a no reason, the customer care executive don't have any clue what the hell is going on. They keep giving lame solutions like restarting your phone, removing your sim and inserting again! How can that possibly help? Problem 2) Can't do an online recharge with an international credit card. On calling the Idea customer care and telling them this problem, they put me on hold and disappear. If you don't know solutions to these problems, please for the love of god, transfer me to someone who actually knows what the hell to do. Problem 3) Where is it written that if I buy a SIM from the great state of karnataka, all customer care execs are not supposed to speak any other language than Kannada? Whoever the owner of Idea is, please get your *expletive* together!

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Chandigarh, Punjab

I am using Idea mobile no [protected] for about last six months, since it was ported from Vodafone to Idea. I have been paying bills for the service regularly via Internet banking through my ICICI bank account no[protected]. For unknown reasons my number has been put in a user group and I have received bill for the entire group i.e. Rs 20116.99, which I paid inadvertently through net banking transaction I.D. 'BIL/[protected]/200/[protected]' . As the amount involved is substantial you are requested to advice how shall I get the refund and also put my phone no out of the USER GROUP. I had already requested for putting me out of the group and for individual bill and statement vice request CI-[protected] dated 24th November, 2014. Neena Bali. [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 16th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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I have applied for new idea prepaid 3G connection on 13 Dec 14from kanpur retailer.mob no. provided to me is [protected]. IMSI [protected] SIM NO>[protected]. I have provided AADHAR CARD as address proof.while address verification I was told that address is mismatching. i have contacted to retail shop for necessary help but he is telling that the person who is feeding the data in computer has feed ed wrong address, so you apply for another sim.this is very dissapointing me to be a Idea family member.kindly solve the problem.my another mob no.is [protected]

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Gorakhpur, Uttar Pradesh

I use idea(up east) sim.since morning[protected]everytime i was making a call, in service reply from idea They were telling the deducted amount and offer, and in offer they said that 23 rs tariff validity will be for 28 days.I recharged with 23 but was given the validity of only 10 day.when i asked customer care executive he said he was unable to explain and was very rude.plz look into the matter.

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Mumbai City, Maharashtra

my question is to idea provider if you don't have capability to handle customer .Then you are going to offer port in facilty. i have ported my number to idea from airtel . and some amount was pending i dont know how it was but it was and just becouse of it my 2 year old bussiness number get lost in somewhere between airtel and idea. neither of the company is going to take responcibility of that number. i have paid all the bill . i have all the receipt name prabhat shukla contact number : [protected] alternamte contact number : [protected] emailid : [protected]@gmail.com alternamte emailid :prabhat.[protected]@gmail.com

Idea Cellular customer support has been notified about the posted complaint.

Dec 15, 2014

Updated by prabh66 Please anybody help ...
i dont have the id of head of aaditya birla group other wise i want to send this mail to him also

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 16, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 16th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

P

prabh66

from Mumbai, Maharashtra

Dec 16, 2014

I am getting following error regard wrong Email Id

Delivery to the following recipient failed permanently:

[protected]@idea.adtiyabirla.com

Technical details of permanent failure:
DNS Error: Address resolution of idea.adtiyabirla.com. failed: Domain name not found

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=ig4hp9y8F+xRiWx6oyaApLOLOh/r2Bky0hspD+xVI1g=;
b=fzjG0KF6Ti7SP/3DBNuGPMX8BAr8kZulS9C6iZHwM/aNLO8IuSzLentzkPdsx1iIeg
u+zD8c+UAoNsnevZk0dsZnLm4jcyvtJSDqFr3+iHjuDjXycDLkcmLrpkA/6swNfM0BF+
pQFa4YN8SCA7agkXxZgF7OoTbxPj3VSukVtJHCcbTX2P5h1VFL62FDAqWDBuSa8WyzVV
fv/Q7CR0c4Hc9p6uf8p0cGOoW2lv9ZeAAdyhd8/n2XzG4ymjjOkuRumVWJ7JVCQhcZsN
6DS/oIbhSv8H918JsQAoDSFTmv4ZKqO97S5bQHnFFa58uPA/LYOPjawMii2pVxMZBLa+
FbFg==
MIME-Version: 1.0
X-Received: by 10.43.44.201 with SMTP id uh9mr31972675icb.51.[protected];
Tue, 16 Dec 2014 08:07:40 -0800 (PST)
Received: by 10.107.135.87 with HTTP; Tue, 16 Dec 2014 08:07:40 -0800 (PST)
Date: Tue, 16 Dec 2014 21:37:40 +0530
Message-ID: <CAHnUgP8Gzcwf8GUhxHU9O1vdAsHz5+Jz+[protected]@mail.gmail.com>
Subject: REF : My contact number has been personal disconnected (PD)
From: prabhat shukla <prabhat.[protected]@gmail.com>
To: [protected]@idea.adtiyabirla.com, [protected]@idea.adityabirla.com
Content-Type: multipart/alternative; boundary=bcaec52e6149f02c0d050a578eab

My question is to *IDEA *provider that if you don't have capability to
handle customer .
Then why you are offering port in facility. I have ported my number from
*AIRTEL *to idea and some amount was pending i don't know how it was, but
it was and just because of it my 2 year old business number get lost in
somewhere between *AIRTEL* and *IDEA *neither of the company is going to
take responsibility of that number. i have paid all the bills . I have
all receipts of bill paid .

so please try to fix it as soon as possible

Name: *Prabhat Shukla *
Contact Number : *[protected] (LOST)*
Alternate Contact Number : *[protected] *
Email ID : *prabhat.[protected]@gmail.com
<prabhat.[protected]@gmail.com>*
Alternate Email ID : *[protected]@gmail.com <[protected]@gmail.com> *

P

prabh66

from Mumbai, Maharashtra

Dec 16, 2014

please help me

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Address: Pune, Maharashtra

Hello, I have an idea post paid connection mob. [protected] from 1 year . Now days i have facing network problem last 3.5 months . I had file 15 complaint against it but idea is not solve this problem . They are told me in 1 month your problem resolve but till date no solution not come idea side .So i did not pay idea bill last months (November). They are block my all call now. I had told that idea person solve my problem and then i pay your bill .I have no problem in bill pay. Please sir tell me what i do ? Now i am going consumer court against Idea .

+1 photos

Aug 13, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

L

lakshya mavi

from Pune, Maharashtra

Dec 16, 2014

I have face same problem till today . Please tell me finally how much days taken this . Nobody solve my problem till today . Now you are indirectly say that you are not solve this, customer pay bills and you enjoy ? Now you send me bill, i will not pay your bill . My outgoing call had barred from 5 th December till day .
I have 20 complaint id no one take action against it . Please tell me how much time taken in this ?

L

lakshya mavi

from Pune, Maharashtra

Dec 16, 2014

Now we are meet in consumer court . I have proof against it.

L

lakshya mavi

from Pune, Maharashtra

Dec 17, 2014

Please tell me how much taken in this. Now days my call are barred .Please clearly you can fix it either not ? If anyone late in bill pay you are take Late Fee, now you are late in solve my problem ? Are you give me compensation of this tell me ? You are give me mentally headache me . You give me daily give me date but no solution yours given date, tell me why ? How much dates are give me, please tell me ?

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 18, 2014

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for coverage is currently in progress, under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

L

lakshya mavi

from Pune, Maharashtra

Dec 19, 2014

Please give me solution not give any complaint id . Now you are make a fool me last 4 months . Everyday your customer care are give me new complaint id but no give any solution of my problem .Please fix it. I will not pay yours bill .

L

lakshya mavi

from Pune, Maharashtra

Dec 19, 2014

I have been facing this problem last 4 months. You may refer the duration spent on this issue. Now my outgoing calls are barred .Can you fix the issue or not ? If there is late payment a penalty is implied, now you are late in solving my problem. Who is suppose to compensate this problem? Your service is physicing me on this issue as you people give me give me a date but never solve it? Still how much time will you take to solve this issue ?

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 20, 2014

Verified Support

Dear Customer,

We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

L

lakshya mavi

from Pune, Maharashtra

Dec 24, 2014

Hello,
Now days same suffer this problem, your customer care are not give me any solution . You had said that my complaint for coverage has been resolved . I have been facing this problem last 4 months. You may refer the duration spent on this issue. Now my outgoing calls are barred .Can you fix the issue or not ? If there is late payment a penalty is implied, now you are late in solving my problem. Who is suppose to compensate this problem? Your service is physicing me on this issue as you people give me give me a date but never solve it? Still how much time will you take to solve this issue ?Now days customer care are mentally headache me.You are fraud, and your team mentally sick .Now i am going to consumer court . I file mentally torture complaint against to you .

network issue from last 3.5 months - Comment #2096052 - Image #0

L

lakshya mavi

from Pune, Maharashtra

Jan 4, 2015

Hello I am facing network problem till today no one resolved it . Please tell me how much time taken this ? Now you are barred my services why ?

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Address: New Delhi, Delhi

Dear sir, This is to inform you that I have been experiencing bad bad service from the Idea Company. The story in nut shell is hereunder; On 3rd of December, 2014 I had chosen an Idea Number-[protected] through your DSA who had sent me an SMS. I had given my ID proof, photo and Rs.250/- for getting the connection. After waiting for almost 10 days, an agent came to my house for physical verification and submitted his report to the company. I was waiting for the connection to start on Monday but got an email and sms that my request has been cancelled. It amazed me. Why my request has been cancelled. I have not been given a satisfactory answer for cancellation. Thank you very much for restricting me to get into Idea family, becoz i have been using vodafone service since 10 years and was interested to be your customer. But now I will never ever try to get any connection which relate to idea and advise my near and dear for the bad, unprofessional behaviour of idea company.. Please do something to get your reputation back since your appointed executives are just doing the job to put this company into bad light. with lots and lots of anger sukhdev singh [protected]

Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

We wish to inform you that the service for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: New Delhi, Delhi

My name is dheerendra Mohan Khare, My mb no. [protected]. I have been receiving threaten call from idea officials for payment (i am not well aware) of bill in respect of post paid mb no. [protected] which was in the name of gaurav khare. The idea officials calling from different number just abuse and maltreating me many time and tried to threaten me every time. It is the fact that gaurav khare is my niece. When he was in Delhi we were in touch....

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Address: Pune, Maharashtra

Hello, I have an idea post paid connection from 1 year . Now days i have facing network problem last 3.5 months . I had file 15 complaint against it but idea is not solve this problem . They are told me in 1 month your problem resolve but till date no solution not come idea side .So i did not pay idea bill last months (November). They are block my all call now. I had told that idea person solve my problem and then i pay your bill .I have no problem in bill pay. Please sir tell me what i do ? Now i am going consumer court against Idea .

+1 photos

Aug 13, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

H

Harish Munigela

from Hyderabad, Telangana

Apr 4, 2016

I am also facing same issue and there is no response from them. I had discussion with customer care and as per them, they will only work on the issue if more number of customers complaints on the same issue from same location. Otherwise they will just ignores it, without providing any resolution.

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Address: Ludhiana, Punjab

Sir I have purchased one sim no.[protected] & mobile no. [protected] on 9.12.2014 from an idea sale at Air Force Station, Halwara and charged Rs. 150. it was informed that i will get 750 mb 3g data and rs 50 as talktime. I was told sim will be activated by evening. but after five days yet the sim is nt activated and afterwards I tried to contact idea in many ways by email and by phone but no reply. as the sale was organised by company and no contact known to me and this is the only sim which i have and nothing else i am facing problems. kindly intervene and resolve. Pradeep chugh

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 14, 2014

Verified Support

Dear Customer,

We have forwarded this to the concerned team. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 15, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

C

chugh26

from Nashik, Maharashtra

Dec 15, 2014

mine alternate number is [protected]

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Address: Angul, Odisha

Dear Sir/Mam, Since 30th Nov2014, I have try to recharge your roaming plan of Rs.26 and 22 but till now not recharge.I have discussed with customer care team more 50 times and write a email but got assurance only nothing to happen in this case.I am highly disappointed and agitated with Idea service.I think Idea people don't know the problem and solution also. Please do some thing in favour of this. Regards, Pradeep [protected]

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 14, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Dec 15, 2014

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 17, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 16th December 214, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Address: Pune, Maharashtra

For Mobile Nos. [protected] [protected] [protected] [protected] [protected] I am staying in Pune Gokhale Nagar, Shivajinagar area. I am facing Idea network connectivity issue . I have lodged so many complaints to Idea customer care but no action has been taken till now. I am using this forum because I am fade up of calling Idea customer care again and again. Idea Customer care complaint reference nos : Complaint reference Nos : 1.SR# C1-[protected] 2.SR# C1-[protected] 3.SR# C1-[protected] 4.SR# C1-[protected] 5.SR# C1-[protected] 6.SR# C1-[protected] 7.SR# C1-[protected] 8.SR# C1-[protected] Hope my connectivity will get resolve at the earliest Regards, Umesh Pote

Aug 14, 2020

Complaint marked as Resolved

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Address: Krishna, Andhra Pradesh

Dear sir Sir this is sharath sir…in your office aegis there is issues o[censored]r customer agent in “Vijayawada’ aegis” his name was “mohan sadhu” he has saying the complete information on address of another number he has sharing all another number of personal information of idea number address and outgoing call details by taking a amount of customer like he has doing a business like in ur office …[protected] for this number he has saying all cmplt information and of this numbr and outgoing call detils and my numbr also [protected]… he has calling mee her persnal number [protected] he has black mailing me give me 1000 rs i have send u the details he says that such like thing ... pls take an issues sir...i has alredy sent a 1000rs to him [protected]…

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Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 14, 2014

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Dec 14, 2014

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 14th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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