Idea Cellular Complaints & Reviews

Hi, My mobile no. is [protected]. I also have a add on number from the same company (Idea) My average bill is 750 per month for both numbers. Last month Idea has applied bill of Rs. 1285 asking increased per kbps charges. I then raised my voice to the costumer care then they offered me the Rs. 409 waiver. Now this month they are saying my usage is very high and sent me a bill of whooping Rs. 2022.89 This clearly indicates that they...

Hi I am post paid kerala customer my mobile no is [protected] last 2 months bill they charged SMS MT as 450 on SEP bill and 250 on OCT bill, i send so many mails to [protected]@ideaadityabirla.com but they did not reply for my mails, so i did not PAID 2 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this...

Reminder I HAVE IDEA NET PACK CONNECTION NO.[protected]. ON 23.11.14 (BETWEEN 08.30 HRS TO 09.00 HRS) WHEN I RECHARGED MY CONNECTION THROUGH VENDOR WITH RS.199/-, IT WAS DONE SUCESSESFULLY AND A CONFIRMATION SMS ON THE MOBILE OF MY VENDOR WAS SENT FROM THE COMPANY. FURTHER, WHEN I CHCKED IN, THERE WAS NO RECHARGE DONE TO MY CONNECTION NO.[protected]. WHEN I CONTECTED TO MY VENDOR HE APRISE ME AFTER DOING MANY AFFORTS THAT "...

Idea is possibly the worst cell phone company I have come across. Problem 1) If the call fails with a no reason, the customer care executive don't have any clue what the hell is going on. They keep giving lame solutions like restarting your phone, removing your sim and inserting again! How can that possibly help? Problem 2) Can't do an online recharge with an international credit card. On calling the Idea customer care and telling...

I am using Idea mobile no [protected] for about last six months, since it was ported from Vodafone to Idea. I have been paying bills for the service regularly via Internet banking through my ICICI bank account no[protected]. For unknown reasons my number has been put in a user group and I have received bill for the entire group i.e. Rs 20116.99, which I paid inadvertently through net banking transaction I.D. 'BIL/[protected]/200/[protected]'...

I have applied for new idea prepaid 3G connection on 13 Dec 14from kanpur retailer.mob no. provided to me is [protected]. IMSI [protected] SIM NO>[protected]. I have provided AADHAR CARD as address proof.while address verification I was told that address is mismatching. i have contacted to retail shop for necessary help but he is telling that the person who is feeding the data in computer has feed ed wrong address, so you apply...

I use idea(up east) sim.since morning[protected]everytime i was making a call, in service reply from idea They were telling the deducted amount and offer, and in offer they said that 23 rs tariff validity will be for 28 days.I recharged with 23 but was given the validity of only 10 day.when i asked customer care executive he said he was unable to explain and was very rude.plz look into the matter....

my question is to idea provider if you don't have capability to handle customer .Then you are going to offer port in facilty. i have ported my number to idea from airtel . and some amount was pending i dont know how it was but it was and just becouse of it my 2 year old bussiness number get lost in somewhere between airtel and idea. neither of the company is going to take responcibility of that number. i have paid all the bill . i...

Hello, I have an idea post paid connection mob. [protected] from 1 year . Now days i have facing network problem last 3.5 months . I had file 15 complaint against it but idea is not solve this problem . They are told me in 1 month your problem resolve but till date no solution not come idea side .So i did not pay idea bill last months (November). They are block my all call now. I had told that idea person solve my problem and then i pay your...

Dear sir, This is to inform you that I have been experiencing bad bad service from the Idea Company. The story in nut shell is hereunder; On 3rd of December, 2014 I had chosen an Idea Number-[protected] through your DSA who had sent me an SMS. I had given my ID proof, photo and Rs.250/- for getting the connection. After waiting for almost 10 days, an agent came to my house for physical verification and submitted his report to the...

My name is dheerendra Mohan Khare, My mb no. [protected]. I have been receiving threaten call from idea officials for payment (i am not well aware) of bill in respect of post paid mb no. [protected] which was in the name of gaurav khare. The idea officials calling from different number just abuse and maltreating me many time and tried to threaten me every time. It is the fact that gaurav khare is my niece. When he was in Delhi we were in touch....

Hello, I have an idea post paid connection from 1 year . Now days i have facing network problem last 3.5 months . I had file 15 complaint against it but idea is not solve this problem . They are told me in 1 month your problem resolve but till date no solution not come idea side .So i did not pay idea bill last months (November). They are block my all call now. I had told that idea person solve my problem and then i pay your bill .I have...

Sir I have purchased one sim no.[protected] & mobile no. [protected] on 9.12.2014 from an idea sale at Air Force Station, Halwara and charged Rs. 150. it was informed that i will get 750 mb 3g data and rs 50 as talktime. I was told sim will be activated by evening. but after five days yet the sim is nt activated and afterwards I tried to contact idea in many ways by email and by phone but no reply. as the sale was organised...

Dear Sir/Mam, Since 30th Nov2014, I have try to recharge your roaming plan of Rs.26 and 22 but till now not recharge.I have discussed with customer care team more 50 times and write a email but got assurance only nothing to happen in this case.I am highly disappointed and agitated with Idea service.I think Idea people don't know the problem and solution also. Please do some thing in favour of this. Regards, Pradeep [protected]...

For Mobile Nos. [protected] [protected] [protected] [protected] [protected] I am staying in Pune Gokhale Nagar, Shivajinagar area. I am facing Idea network connectivity issue . I have lodged so many complaints to Idea customer care but no action has been taken till now. I am using this forum because I am fade up of calling Idea customer care again and again. Idea Customer care complaint reference nos : Complaint reference Nos : 1.SR#...

Dear sir Sir this is sharath sir…in your office aegis there is issues o[censored]r customer agent in “Vijayawada’ aegis” his name was “mohan sadhu” he has saying the complete information on address of another number he has sharing all another number of personal information of idea number address and outgoing call details by taking a amount of customer like he has doing a business like in ur office …[protected] for this number he has...

I am very frustrating with the service of idea. I complain for non adding of extra benefit which is not added to main balance on 08.12.2014 with no 1-[protected]. Finally I got the benefit on 12.12.2014 on complaining the matter in social consumer forum. On 12.12.2014 at 07.17 pm I received a call from [protected] he inform me that problem is with the idea database sorry for the harassment. He also instructed me that in future...

Someone has port my idea number without my permission. How disgusting is it that company gets to change any number without the legal permission of the owner of the SIM card. I want to block that number because its being misused and I it was post paid, so even I have to pay bill usage which is not generated due to me....

Hi, I would like to request you I don't want to lose this number [protected] under the name sajith raj, kerala and ready to recharge as its shows limited service now, me being an NRI is not able to come down there from UAE to recharge every time.I checked last month it was k with du and capturing it.but now it shows limited service and when i call it says not service. I want to reconect this number. Thanks Raj...

After my MNP activated and verification, I had recharged my number(+91 [protected]) on 11-12-14 but it didnt recharged on my number..my balance is null...also after regular calling to the customer care, everytime they say their system is in updation ..call after 4 hours...one of your customer care executive even abused me when i asked to talked to some higher authority. Its been more than 48 hours..issued is not resolved...please tell me...