Idea Cellular Complaints & Reviews

Dear Customer,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We request you to message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 23rd Dec 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular

Even I have got the call this morning from +3444/+4432. I didn't receive the call though as it kind of intuited me that it is a abnormal call.. Idea kindly do something about it.

Dear Sir/Madam I have also receive many calls from +4432, +301 and more 4 digit nos. somebody (man) tell he want make friendship and fix meet time. i have also Idea connect. please help who is calling from +4432 no.

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 17th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried calling you on your provided number however, were unable to get through. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular

[protected] is my mobile number

Dear customer,

We regret to inform you that the recharge reversal is not applicable for your Idea number as the recharge benefit of Rs.199/- has already been updated for your Idea number, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 16th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 16th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

I am getting following error regard wrong Email Id


Delivery to the following recipient failed permanently:

[protected]@idea.adtiyabirla.com

Technical details of permanent failure:
DNS Error: Address resolution of idea.adtiyabirla.com. failed: Domain name not found

----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=ig4hp9y8F+xRiWx6oyaApLOLOh/r2Bky0hspD+xVI1g=;
b=fzjG0KF6Ti7SP/3DBNuGPMX8BAr8kZulS9C6iZHwM/aNLO8IuSzLentzkPdsx1iIeg
u+zD8c+UAoNsnevZk0dsZnLm4jcyvtJSDqFr3+iHjuDjXycDLkcmLrpkA/6swNfM0BF+
pQFa4YN8SCA7agkXxZgF7OoTbxPj3VSukVtJHCcbTX2P5h1VFL62FDAqWDBuSa8WyzVV
fv/Q7CR0c4Hc9p6uf8p0cGOoW2lv9ZeAAdyhd8/n2XzG4ymjjOkuRumVWJ7JVCQhcZsN
6DS/oIbhSv8H918JsQAoDSFTmv4ZKqO97S5bQHnFFa58uPA/LYOPjawMii2pVxMZBLa+
FbFg==
MIME-Version: 1.0
X-Received: by 10.43.44.201 with SMTP id uh9mr31972675icb.51.[protected];
Tue, 16 Dec 2014 08:07:40 -0800 (PST)
Received: by 10.107.135.87 with HTTP; Tue, 16 Dec 2014 08:07:40 -0800 (PST)
Date: Tue, 16 Dec 2014 21:37:40 +0530
Message-ID: <CAHnUgP8Gzcwf8GUhxHU9O1vdAsHz5+Jz+[protected]@mail.gmail.com>
Subject: REF : My contact number has been personal disconnected (PD)
From: prabhat shukla <prabhat.[protected]@gmail.com>
To: [protected]@idea.adtiyabirla.com, [protected]@idea.adityabirla.com
Content-Type: multipart/alternative; boundary=bcaec52e6149f02c0d050a578eab

My question is to *IDEA *provider that if you don't have capability to
handle customer .
Then why you are offering port in facility. I have ported my number from
*AIRTEL *to idea and some amount was pending i don't know how it was, but
it was and just because of it my 2 year old business number get lost in
somewhere between *AIRTEL* and *IDEA *neither of the company is going to
take responsibility of that number. i have paid all the bills . I have
all receipts of bill paid .

so please try to fix it as soon as possible


Name: *Prabhat Shukla *
Contact Number : *[protected] (LOST)*
Alternate Contact Number : *[protected] *
Email ID : *prabhat.[protected]@gmail.com
<prabhat.[protected]@gmail.com>*
Alternate Email ID : *[protected]@gmail.com <[protected]@gmail.com> *

please help me

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

I have face same problem till today . Please tell me finally how much days taken this . Nobody solve my problem till today . Now you are indirectly say that you are not solve this, customer pay bills and you enjoy ? Now you send me bill, i will not pay your bill . My outgoing call had barred from 5 th December till day .
I have 20 complaint id no one take action against it . Please tell me how much time taken in this ?

Now we are meet in consumer court . I have proof against it.

Please tell me how much taken in this. Now days my call are barred .Please clearly you can fix it either not ? If anyone late in bill pay you are take Late Fee, now you are late in solve my problem ? Are you give me compensation of this tell me ? You are give me mentally headache me . You give me daily give me date but no solution yours given date, tell me why ? How much dates are give me, please tell me ?

Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for coverage is currently in progress, under reference number S1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Please give me solution not give any complaint id . Now you are make a fool me last 4 months . Everyday your customer care are give me new complaint id but no give any solution of my problem .Please fix it. I will not pay yours bill .

I have been facing this problem last 4 months. You may refer the duration spent on this issue. Now my outgoing calls are barred .Can you fix the issue or not ? If there is late payment a penalty is implied, now you are late in solving my problem. Who is suppose to compensate this problem? Your service is physicing me on this issue as you people give me give me a date but never solve it? Still how much time will you take to solve this issue ?

Dear Customer,

We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Hello,
Now days same suffer this problem, your customer care are not give me any solution . You had said that my complaint for coverage has been resolved . I have been facing this problem last 4 months. You may refer the duration spent on this issue. Now my outgoing calls are barred .Can you fix the issue or not ? If there is late payment a penalty is implied, now you are late in solving my problem. Who is suppose to compensate this problem? Your service is physicing me on this issue as you people give me give me a date but never solve it? Still how much time will you take to solve this issue ?Now days customer care are mentally headache me.You are fraud, and your team mentally sick .Now i am going to consumer court . I file mentally torture complaint against to you .

Hello I am facing network problem till today no one resolved it . Please tell me how much time taken this ? Now you are barred my services why ?

Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that the service for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

I am also facing same issue and there is no response from them. I had discussion with customer care and as per them, they will only work on the issue if more number of customers complaints on the same issue from same location. Otherwise they will just ignores it, without providing any resolution.

Dear Customer,

We have forwarded this to the concerned team. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

mine alternate number is [protected]

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Dear Customer,

As per your telecon with our customer service associate on 16th December 214, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular