[Resolved]  Idea Cellular — Amount Debited But Internet plan is not activated......

Address:

Kottayam, Kerala

Dear Team, Please see the below mails that i have send to idea customer care. Till now i did not receive any reply from their side and solve the problem... Payment failure but cash debited... Inbox x ginoy george Jul 7 (1 day ago) to pgsupport Dear Team, I have recharged my mobile number [protected] yesterday through online(debit card)payment. INR 97 has debited from my account but the recharge was not successful.please see the details below. Please do the needful at the earliest... Sl No. Transaction Date Transaction partculars Transaction Type Amount 1 [protected] TO ECM/7494/Idea Cellular_BD \Idea Dr. 97.00 ginoy george Jul 7 (1 day ago) to customercare, pgsupport Dear Team, please do the needful for the below at the earliest... pgsupport Jul 7 (1 day ago) to me Dear Customer, Thank you for writing to Payment Gateway Support. This is with reference to your e-mail dated July 07, 2015 regarding the payment status towards aforesaid merchant. We have checked the transaction details and find that the payment has been successfully settled to the merchant via transaction reference number: DSMP[protected] for Rs.97.00. Assuring you of our best services always, Warm Regards, Abbas Sayed Payment Gateway Support BillDesk From: ginoy george [mailto:[protected]@gmail.com] Sent: Tuesday, July 07, 2015 9:26 AM To: [protected]@billdesk.com Subject: Payment failure but cash debited... Dear Team, ginoy george Jul 7 (1 day ago) to pgsupport Dear Team, thanks for the mail and please activate my data plan at the earliest... ginoy george 1:00 PM (23 hours ago) to pgsupport, customercare Dear Team, Please activate my data plan at the earliest... ginoy george 3:16 PM (20 hours ago) to customercare Dear team, My data plan is not yet activated till now. should I contact higher authorities to get it done? ginoy george 11:51 AM (22 minutes ago) to customercare, pgsupport Dear Team, Any updates on the below... if it is done before 5 p.m today I will go for legal procedures and I will post it in social media with all evidences. I need a quick reply from your side also. ginoy george 12:06 PM (7 minutes ago) to ccare.kerala, pgsupport, customercare Dear Team, Please do the needful at the earliest... [protected]@idea.adityabirla.com 12:06 PM (7 minutes ago) to me Delivery has failed to these recipients or distribution lists: ccare.[protected]@idea.adityabirla.com The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly. Sent by Microsoft Exchange Server 2007