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Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
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Idea Cellular reviews & complaints page 125

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K
Kunal.kk.
from Delhi, Delhi
Jun 4, 2019
Resolved
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Resolved

Address: 110033

,
This is to inform you that i am continuously send request via message to 1900 from my idea number [protected] to port. But it shows invalid requests and yet my message charges deduct. I ve tried this around 20- 30 times. I even tried idea service center and customer care but no viable solution.
Kindly see to my request
Thnx
+1 photos
Jul 17, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta
Call and sms detail
Dear Sir,

My number is [protected]
I need my idea call detail for last 2 montsh please send to my mail id all in comming and outgoing telephone number also need. my e-mail id - [protected]@gmail.com
Regards,
Idea Cellular Customer Care's response, Jun 15, 2019
Verified Support
Dear Customer,

As per recent communication your issue is resolved. For further information you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>[email protected].

Regards,
Prajakta
Network is too slow and signal strength is too weak to download and watch .please take a look on this
Idea Cellular Customer Care's response, Jun 15, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
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    N
    Nayan RD
    from Jamnagar, Gujarat
    Jun 4, 2019
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    I am so much frustrated with this network. It just doesn't work. Every time i have to put my phone on flight mode or restart it or even switch it off for the net to work. It has kinda become a ritual to make the internet work. I literally have to wait for 20 mins for single page to download. The network is so bad that i have to use someone else's phone and network to write this complain too. It has become a ritual for me to put my phone on airplane mode or restart it before the net works and most of the times it also doesn't work. I tried all the possible settings in my phone but nothing works. It literally forces me to throw my cell or break the sim card. Hate your network now i have been using idea since 10 years but i guess it's the time for a farewellsolo
    Idea Cellular customer support has been notified about the posted complaint.
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      G
      Gayathri V A
      from Noida, Uttar Pradesh
      Jun 3, 2019
      Resolved
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      Resolved

      Address: 101,VALIYAVEETTIL, Manganam, Kottayam, Kerala, 686018

      Dear sir / madam

      I am a user of idea cellular network from several years. Due to some doubts i want the call details of 2/06/2019 - 3/06/2019. Kindly allow me the call history for some doubt clearance. As a user skmetimes i'm very unsatisfied with your network services.in some places i didn't get any coverage from your network. Hope you will clear my request immediately.

      Thanking you
      Jun 3, 2019
      Complaint marked as Resolved 
      My call history should be sent to the following email id [email protected]
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2019
      Idea Cellular Customer Care's response
      Dear Customer,

      Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

      Regards,
      Lakshmi
      Jun 03, 2019
      Updated by Gayathri V A
      My idea mobile number is [protected]
      Jun 03, 2019
      Updated by Gayathri V A
      Please send my call history from 2nd june 2019 12 am to 3rd june 2019 5am.
      Dear Sir, i cannot received any incoming call and sms since 1 week ago in my idea number, please help me. Also can you tell me why?
      fellixy's reply, May 30, 2019
      i cannot received any call and sms from the last 1 week ago... can you tell me how to solve this problem, please help
      Since last few month, there is frequent network failure in my Idea prepaid network. very weak network & also cellular data is not give enough surfing speed. there is sudden network OR call drop happened. during call conversion network is fluctuating continuously.
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        G
        Gaurav Rode
        from Warud, Madhya Pradesh
        Jun 1, 2019
        Resolved
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        Resolved

        Address: Nagpur, Nagpur, Maharashtra, 440012

        Team idea. My internet connection does not work properly it always works on 3g how i use my 4g connection
        Why do you
        Say idea 4g in advertisement
        Check our 4g connection capability and then give advertise our advertisement on tv
        Idea get 398 rupees on time and then gives a data of 4g
        But they don't give a proper 4g connection
        Also i called in customer care most time
        Customer care always says me please sir goes on terres and then try to use our network
        Idea please gives me an answer?? Can i use my 4g connection in 45°c temperature without going on a terres it doesn't properly work
        So why i payed you total amount of 4g connection either you provide me. A poor connection
        Please take such action about this situation and give me a better 4g connection either i will get a new network connection
        My 398 ruppes are totally waste to surfing on poor 4g connection
        +1 photos
        +1 videos
        Jul 5, 2019
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2019
        Idea Cellular Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

        Regards,
        Lakshmi
        My Area Network so Poor blink my network.And no data proper work.so my area Network quick better. My area Address - Village Hati, District-Jehanabad (Bihar) Pin code- 804420. Landmark- S.B.I. HATI THANK YOU 🙏

        not properly working my internet connection - Comment #3450544 - Image #0
        The owner of mobile number([protected]) is disturbing me so can i find the name and address of the owner of that idea number plssssssssss...
        [protected]
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          V
          vidyadhar konde
          from Mumbai, Maharashtra
          Jun 1, 2019
          Resolved
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          Resolved

          Address: CSE department IIT Bombay, Mumbai City, Maharashtra, 400076

          Last few days i'm really having trouble with my idea sim card. I'm not able to get incoming calls also i'm not receiving any sms. Interestingly i'm ok with outgoing calls. Presently i have a recharge of 119 rs

          I noticed i can call on another number whereas if the same number calls me back it didn't connect.

          Also, i'm not getting any sms on my idea sim. This is really making trouble for financial transactions
          Jul 4, 2019
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Verified Support
          Jun 03, 2019
          Idea Cellular Customer Care's response
          Dear Customer,

          Sorry for the inconvenience caused. We request you to provide us your appropriate Idea contact number for which the issue persist along with your alternate contact number to assist you further.

          Regards,
          Lakshmi
          Dear Sir,

          I used airtel no# [protected] but due to bad network quality i port my no# in IDEA cellular company but today 10 days ago my no# is pending yet i already complaint in your customer care dialing #198 but no body know that why my no# is pending yet.

          Iam very disappointed to hear that.

          unable to receive call and sms - Comment #3450244 - Image #0
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            A
            Amol Batte
            from Bhusawal, Maharashtra
            Jun 1, 2019
            Resolved
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            Resolved

            Address: Ganesh Housing Society ,hanuman nagar , tamhanewasti , chikhali ,Pune, 412114

            I had purchased sim card numbered [protected] on 26th. Its service started on 26th and the sim stopped working on 27th. It is showing no services. Since than i am following people like a fool. I was promised that services will start in 2 hrs. I want to close your service and want my refund 300 rs which i had paid immediately. I had also visited their store but no use. It has been 7days now.
            Jul 16, 2019
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Verified Support
            Jun 15, 2019
            Idea Cellular Customer Care's response
            Dear Customer,

            As per our recent communication, we've informed you that your your bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.

            Regards,
            Prajakta
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              A
              alwynleo
              from Noida, Uttar Pradesh
              Jun 1, 2019
              Resolved
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              Resolved

              Address: Thane, Thane, Maharashtra, 400604

              I've complained about the same at least twice, once on call and once in a previous complaint which they registered as "call drop" when i specifically wanted proper 4g data connectivity. They have already marked the complaint as resolved when i'm still facing the problem of no 4g inside the house.

              I reside opposite to maltidevi high school, ambika nagar no. 2, wagle estate, thane west (Pin code : 400604), i've even checked idea website's coverage map which advertises that i have good data coverage in my area, you can see in the screenshots attached that i only get 2-3 bars of 2g data, my exact house location is also marked in the coverage map via gps.

              I need 4g data inside the house as early as possible please.
              +2 photos
              Jul 5, 2019
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Jun 03, 2019
              Updated by alwynleo
              There has been absolutely no improvements in the network, still not able to access 4G inside my house and 2G is meagre as well, requesting for assistance as soon as possible to give 4G network within the residence, maybe you could put a different network tower into better use. Manual search shows 4G network is available but isn't able to select it, instead it switches to 2G network.

              Verified Support
              Jun 03, 2019
              Idea Cellular Customer Care's response
              Dear Customer,

              Apologies for the inconvenience caused. As per our record, the complaint was raised for your concern and the same has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services.

              Regards,
              Lakshmi
              Jun 08, 2019
              Updated by alwynleo
              Still waiting for the network here to improve, could you please use different network towers so the range is better in this direction?
              Hoping for 4G network here at your earliest.
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                T
                Thomas Kunnapallil
                from Mattanur, Kerala
                Jun 1, 2019
                Resolved
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                Resolved

                Address: 671533

                As you are saying that your sim has network connectivity everywhere in the world in the ads.in my region there is no network connctivity at all. The location is balal - rajapuram road kasargod dist671533. Dont cheat people by saying the ads... Please provide sufficient network connectivty for us like those who are living in big cities. When we enter to our locality the network signal is to be bad and we couldnt get emergency calls and messages. So please help us there is no networrk connectivity for any of the sim.
                Jul 4, 2019
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2019
                Idea Cellular Customer Care's response
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                Regards,
                Lakshmi
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                  S
                  Sajeesh Krishna Payyanat
                  from Mumbai, Maharashtra
                  Jun 1, 2019
                  Resolved
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                  Resolved

                  Address: Kannur, Kerala, 670143

                  Without my permission, idea is deducting my balance from my prepaid account. I didn't buy any game. Right now, i'm using feature phone and it has only one game which is full and not on the trial basis. I got a message from 53010 that thank you for purchasing the iappgame. Enjoy and have fun [protected]@iappgame.com. Whenever i got this message, then everytime rs 3 deducts. I didn't buy any game. I called the idea customer care, they were saying that i had purchased the game but fact is that i didn't buy any game. My no. Is [protected]. Idea customer care is saying again and again that i've bought the game. Thay are not providing the solution. They are not refunding my deducted amount.
                  Jul 4, 2019
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 03, 2019
                  Idea Cellular Customer Care's response
                  Dear Customer,

                  Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

                  Regards,
                  Lakshmi
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                    S
                    shyam suresh patel
                    from Bengaluru, Karnataka
                    May 30, 2019
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                    Address: D1/24, shri swami samarth Nagar, Pimpri-chinchwad Link Road, Near Laxmi Nagar, CHINCHWAD, Pune, Maharashtra, 411033

                    I am using [protected] no, on 28th morning i paid my old dues with transaction id qcmp[protected]. All my services has been stopped even after paying all bills, i tried a lot for reactivation of the same but didnt get proper response. I have sent 3 mails to [protected]@vodafoneidea.com but from there also same result. Below are the
                    Details prasad sawade is the one who is closing the request without resolving it.
                    Comm id# c[protected] submitted:
                    Comm id# c[protected] closed: request has been closed without resolving it.
                    Comm id# c[protected] submitted: service request update - idea
                    My problem is i am in mexico for short visit, & the number for which services has been stopped is with
                    My wife in india, she dont know how to contact customer care or make any complaint. I am trying it from
                    Here.
                    Idea Cellular customer support has been notified about the posted complaint.
                    I am not able to activate my new SIM after portability from airtel to idea. Sms came on my alternative number to insert new sim of idea and dial 59095 . I am trying to dial 59095 but it always says number not valid. Kindly guide
                    I have given my alternative number above.
                    Idea Cellular Customer Care's response, Jun 3, 2019
                    Verified Support
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                    Regards,
                    Lakshmi
                    I am unable to send the text from my sim... i have checked everything to do but no help. Called customer care twice but they say that there is no issue... Checked sms centre number also... Changed the phone but still the same problem. Please help and tell me what to do.
                    Idea Cellular Customer Care's response, Jun 3, 2019
                    Verified Support
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

                    Regards,
                    Lakshmi
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                      N
                      Neerajchauhan27
                      from Delhi, Delhi
                      May 30, 2019
                      Resolved
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                      Resolved

                      Address: D-20/3 kamalpur BURARi delhi-84, New Delhi, Delhi, 110084

                      I deposite a security deposite against the postpaid connection of rupees 300 hundred but when I migrate post to pre the bill of first cycle shows no security deposite is given after the conversion with executive of burari store pincode 110084 vivek tyagi he says your deposite is not refundable because of you migrate without completing 90 days.
                      I no if i not give any security then my number is not be activated it is the policy of all companies, and about 90 days, it is not necessary to complete.
                      Please help me
                      Neeraj
                      [protected]
                      +1 photos
                      Jul 6, 2019
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      May 30, 2019
                      Updated by Neerajchauhan27
                      I deposite a security deposite against the postpaid connection of rupees 300 hundred but when I migrate post to pre the bill of first cycle shows no security deposite is given after the conversion with executive of burari store pincode 110084 vivek tyagi he says your deposite is not refundable because of you migrate without completing 90 days.
                      I know if i not given any security then my number is not be activated it is the policy of all companies, and about 90 days, it is not necessary to complete.
                      Neeraj
                      [protected]

                      Verified Support
                      Jun 03, 2019
                      Idea Cellular Customer Care's response
                      Dear Customer,

                      Apologies for the inconvenience caused. We've escalated your concern to our respective team. Our team will get back to you for further assistance.

                      Regards,
                      Lakshmi
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                        M
                        mjwillis
                        from Thrissur, Kerala
                        May 30, 2019
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                        Address: Thrissur, Kerala, 680317

                        I received a message from idea today saying, your request for promo offer activation for mob. No.[[protected]] has been successfully processed through communication id c1-[[protected]]; i had not authorized such a service activation. Kindly register my complaint. Otherwise i will have to opt for other service provider. I m using idea for more than a decade and its really bad about idea, valued brand from aditya birla to practice such unhealthy business practice.
                        Idea Cellular customer support has been notified about the posted complaint.
                        I am using idea postpaid . I do not have network since today morning(pune).This is very frustrating. Please resolve it. I tried to restart my mobile but no use. Idea sim is working for other people. I am not able to call, message and use internet
                        Idea Cellular Customer Care's response, Jun 3, 2019
                        Verified Support
                        Dear Customer,

                        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                        Regards,
                        Lakshmi
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                          M
                          mustafa2u
                          from Hyderabad, Telangana
                          May 30, 2019
                          Resolved
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                          Resolved

                          Address: 500008

                          I am using idea network from past 10 years, i am very consistent customer of idea, instead of getting good offer from many service providers in telangana, i still in idea, idea cellular suppose to treat me good and with well behaviour and resolve my problem, my complaint is, i have replace my sim from idea shop nanal nagar, hyderabad, telangana. The employee has told me i will not get incoming msgs till 24 hours, till now more then 48 hours has passed i am not getting incoming msgs, its very urgent for me because my idea number has been given in my all bank accounts, while funds transfer bank is sending otp to my number and i am not getting msgs, i had rase many complaint but no one resolve my problem, and idea customer care employees they don't know how to deal with customers, in fact they are uneducated, they don't know any languages except telugu, if i am asking them my problem's issue they are simply saying we don't know, in this past 3 days i had call 198 many times and i had visited idea store 10 times but they are irritating me with their rudely behaviour. I have medical problem i have to transfer funds its very urgent for me, idea is ignoring that, please take necessary action against idea. Thanks
                          Jul 23, 2019
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 15, 2019
                          Idea Cellular Customer Care's response
                          Dear Customer,

                          As per our communication, you've stated that you do not wish to raise the complaint for the network concern as of now. Hence, the case has been closed. Also, we've taken note of your feedback for further improvement of our services. For further, assistance, kindly contact us on 12345 or 198.

                          Regards,
                          Prajakta
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                            G
                            Gauri Khandekar
                            from Mumbai, Maharashtra
                            May 30, 2019
                            Resolved
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                            Resolved

                            Hi,

                            [protected], this phone number is calling behalf of icici bank, and it is asking for card details.
                            I asked that person to connect me to your senior... The same person is talking with different name.

                            I am sure it is totally fraud call.

                            Please block this card and stop the phone service to provided number.

                            Idea fraud number : [protected]
                            Jul 20, 2019
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 15, 2019
                            Idea Cellular Customer Care's response
                            Dear Customer,

                            Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                            Regards,
                            Prajakta
                            To block all call in idea number [protected] only idea number [protected]by suraj ingale call remaining...
                            Idea Cellular Customer Care's response, Jun 15, 2019
                            Verified Support
                            Dear Customer,

                            As per our recent communication, we've informed you that your mentioned number is active with us. Also, as informed in case of non recharge after service validity, curtailed services (Only Incoming) will be available for grace period of 15 days, after which services will not be available till the time applicable recharge is done. To avoid any inconvenience, we recommend you to recharge your account regularly or you can recharge with any long service validity recharge options available on our website based on your usage.

                            Regards,
                            Prajakta
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                              G
                              G Anjali
                              from Vijayawada, Andhra Pradesh
                              May 29, 2019
                              Resolved
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                              Resolved

                              Address: V/ yerrabelly M/ nidamanoor dist/ nalgonda, Nalgonda, Andhra Pradesh

                              Please send incoming calls and outgoing calls [protected] send my email check call history to this number send to the my email please send urgent sorry to the mistakes for the complaints to the idea consumer care please send call history to the [protected] this idea number calls incoming calls and outgoing calls to the send my email thanks for the idea consumer care
                              Jul 18, 2019
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              May 29, 2019
                              Updated by G Anjali
                              Incoming calls and outgoing calls send my email
                              Verified Support
                              Jun 15, 2019
                              Idea Cellular Customer Care's response
                              Dear Customer,

                              We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

                              Regards,
                              Prajakta
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                                R
                                Rohan Pendyala
                                from Hyderabad, Telangana
                                May 29, 2019
                                Resolved
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                                Resolved

                                I have received the sim yesterday and has not been activated yet. They said activation will be done in an hour but still it has not been done. If its not done by today i will throw the sim away and demand for refund.
                                Sim number which should be activated is [protected]
                                I have even given my verification details when they called and they said sim activation will be done in an hour. Please take this notice to idea and see that the issue is resolved.
                                Contact info:- [protected]
                                Jul 20, 2019
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 15, 2019
                                Idea Cellular Customer Care's response
                                Dear Customer,

                                As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

                                Regards,
                                Prajakta
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                                  A
                                  Abhishek Jagdale
                                  from Mumbai, Maharashtra
                                  May 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Call not connecting, internet not working, not getting speed, call drop
                                  Customer care executive not answering properly dtd 29-5-19
                                  From last 4 to 5 days problem occurs.
                                  For internet so many times complaints have been raised.
                                  Still problem not solved

                                  Is idea have some tachinical issue so then why idea is charging us as regular payments.
                                  It should not be charged
                                  The problems are from them
                                  Jul 18, 2019
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 15, 2019
                                  Idea Cellular Customer Care's response
                                  Dear Customer,

                                  Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                                  Regards,
                                  Prajakta
                                  4g netwark problem netwark lost

                                  call drop, internet not working - Comment #3446682 - Image #0
                                  Idea Cellular Customer Care's response, Jun 15, 2019
                                  Verified Support
                                  Dear Customer,

                                  Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                                  Regards,
                                  Prajakta
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                                    D
                                    Dinesh Gapchoop
                                    from Mumbai, Maharashtra
                                    May 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: 411004

                                    Refer my idea prepaid number [protected]......
                                    On may 27, 2019 @ 19:44 hrs, i received two sms from 51998. First one containing text as - "click this link to see the devis for nine days wallpaper pic, htpp://182.74.46.83:7001/dussehranavratre/shailputri. Jpg. Dial *123# for unlimited fun. Data charges applicable." immediately floowed by send sms saying "dear customer, you have been charged rs 8.00 and your current balance is 2.40". I had never used and vas nor clickled the link. Next day i visited idea office at law college road, pune, where i was told that idea had nothing to do with sms from 51998. When i checked online, i found pile of complaints similar to mine and every one cursing idea. Even idea officials apologize for the inconvenience.
                                    I expect idea to immediately stop such unprofessional approach and reinstate the deducted amount.
                                    Jul 21, 2019
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 15, 2019
                                    Idea Cellular Customer Care's response
                                    Dear Customer,

                                    As per our recent communication, we request you to send a SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset Refer to the below given steps to deactivate the Flash SMS:-- Go to your handset SIM Toolkit-Click on Idea Flash option - Tap on Activation - Click on Deactivate.  

                                    Regards,
                                    Prajakta
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                                      S
                                      sunilbhol
                                      from Noida, Uttar Pradesh
                                      May 29, 2019
                                      Resolved
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                                      Resolved

                                      Address: Niali, Cuttack, Odisha-754004, Cuttack, Odisha, 754004

                                      I have one connection of idea cards (Odisha) from last 2years.
                                      Frequently i am facing a problem of network related from last 1 month, i'm staying at roaming (Haryana), many times it shows no signals
                                      Main problems are
                                      Call drop, late call connect, net not working
                                      Please kindly check my problems related to network and give me reply as early as possible
                                      Jul 4, 2019
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 03, 2019
                                      Idea Cellular Customer Care's response
                                      Dear Customer,

                                      Apologies for the inconvenience caused. As per our record, the complaint was raised for your concern and the same has been communicated to you that we are trying our best to enhance the coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the coverage and improve our services. 

                                      Regards,
                                      Lakshmi
                                      Jun 20, 2019
                                      Updated by sunilbhol
                                      I was complaints regarding Flash message on my mobile, 2 times but still it's not stopped.
                                      Also send mail with screenshot to idea customercare.
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                                        M
                                        Mahesh Gadhiya
                                        from Jamnagar, Gujarat
                                        May 29, 2019
                                        Resolved
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                                        Resolved

                                        Address: 380006

                                        From last two i am having extremely bad experience with idea 4g and call service.

                                        I am continuously facing call drop and i am not able to connect or call anyone.

                                        I and my spouse both facing call drop issue on every 3 or 4 second.

                                        Idea kindly solve this otherwise we'll switch to other service provider.

                                        If you have any concerns write me at
                                        [protected]@gmail.com
                                        Jul 21, 2019
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 15, 2019
                                        Idea Cellular Customer Care's response
                                        Dear Customer,

                                        As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

                                        Regards,
                                        Prajakta
                                        Sim not provisioned, not networking
                                        [email protected] 's reply, May 24, 2019
                                        Sim not provisioned, not networking, calling, incoming, outgoing not working
                                        Idea Cellular Customer Care's response, Jun 15, 2019
                                        Verified Support
                                        Dear Customer,

                                        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                                        Regards,
                                        Prajakta
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