Idea Cellular Complaints & Reviews

Suddenly more then one month back, my idea no.[protected] stoped coverage of network in my village sahajusar, churu, raj_331001, and in city network coverage is proper but not in my village. I changed another mobile and also complain to customer care but nothing found. I also recharge 35/- two time but problem not solved, after that i port my no.in vodafonein cellular ltd (Beacuse idea is going to merger in vodafonein), at the time of porting my idea no. Having more then 125/- main balance but i am not found my more then 125/- main balance in vodafone no. After porting. I have not any solution against this problem. So pls do the needful on top most priority.
Regards
Bhagirath sharma
[protected]

Name bhupen
Contact [protected]@gmail.com

Postpaid service start on 09.01.2019
Data balance on service start time 11.6gb

January month data usage 2.95gb
Carry forwarded data balance 3.5gb

Usage+carry forwarded = 6.45gb

(From 11.6 - 6.45 = 5.15gb not carry forwarded)

Where has gone my 5.15gb data. I am complaint against through calling customer care, twitter, email. But till now no resolution. This means idea is a frauder... Otherwise they were understand the situation.

This is happening very often, i can able to make calls from my idea number but couldn't get the incoming calls from any network. Kindly resolve this issue as soon as possible because it is impacting on my work life. Several time i have complained about this issue calling customer care but couldn't get any help out of them. Its really urgent so please do it as soon as possible

This is to inform you that i am a idea subscriber having my mobile number is [protected]. I have not downloaded any ccintellegence - corporation from google however today at 12.28 pm i have got sms from iz-ideacms that i have downloaded ccintellegence-corporation from google and i have been charged of rs 348.44. I am very much surprised by receiving such type of fraud message from iz-ideacms service.
I have not downloaded such type of any service from google. You are therefore requested that such type of any charge may not be applied for my mobile number [protected]
Thanking you

Hello, I don't know why Vodafone merged with Idea but, Idea have worst services in network connectivity as well as service. I have been charged around 24/- without any information. When I called they say that for service validity. How come you deduct without any intimation or with my permission. This is unacceptable and frustrating. I won't encourage other people to use Idea or either Vodafone as well. Refund me!!!

I tried to send port message to 1900 many times from my idea number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

I've been disappointed by the services provided by the service and wanted to move back to my airtel which i left 100 days ago, i was locked in idea for 90 days due to trai regulations but now after that waiting period i applied for the porting in airtel which forwarded my application too idea but these idea people denied the port for 2 times. That's really pathetic that you accept new customer based on fraudulent representatives of you calling on your behalf and assuring good packages but reality is different and if someone wants to get out of your ridiculous service then you bring road blocks.
I would to get back ported to airtel along with my accompanied family numbers and then settle the due amount.
Regards

Mob no. [protected]
Email pushkarnath79 (At) gmail.com

Name bhupen
Contact [protected]@gmail.com

Postpaid service start on 09.01.2019
Data balance on service start time 11.6gb

January month data usage 2.95gb
Carry forwarded data balance 3.5gb

Usage+carry forwarded = 6.45gb

(From 11.6 - 6.45 = 5.15gb not carry forwarded)

Where has gone my 5.15gb data. I am complaint against through calling customer care, twitter, email. But till now no resolution. This means idea is a frauder... Otherwise they were understand the situation.

Receiprt for the payment not available on line
Shraddha sudhir phatak
[protected]
Id no[protected]
Paid rs.945.76
Paid on[protected]
After payment i saw a caption down view receipt when i clicked it was not working nor payment receipt was available for take the print of the receipt
It is surprising that the captions you provide like view receipt or send receipt by email not working on your sight

Dear Idea,

I have facing lot of problem regarding your call drop & range problem, for connect one call i have to dial 4-5 times after that call connect, also receiving so much marketing calls even my DND is already activated.
Kindly solve problem otherwise I will port from your company

Thanks
Shrikant Dhage

Actually once in two days, i have been charged for rs.10 and used to got sms from 53010 for the same.. When i interacted with customer care on this issue, they are not understanding the user's grievance. Rather they were narrating the same story like recorded taperecorder. I. E amount was charged due to gaming request from user end but the no is currently using by aged people and it is very basic mobile and i'm sure that they have not given any such request... All they can do is just making and attending calls.. If this issue happening one or twice means we can say that something might happened unknowingly but it is not like that and it is continued in sequence manner like every two days once... I followed all the procedures said by customer care team, like visiting to mobile showroom and idea showroom where the bloody peoples reset my phone without my consent. All my sms and contacts were deleted.. Lost is lost. So i just accepted but still problem persists.. Today also i interacted with customer care and ended with same tales and it was continued at even next level of supervisor also.. See, basically the amount is getting deducted from idea account only right then why don't you put some level of scrutinize before processing the auto request..

So far, i have been charged more that 100 rs. But no refund and no help received from customer care... All bloody intelligent peoples of idea were trained how to cheat customers and how to help either third party or themselves (Idea) to loot customers amount... Very worst experience i had with idea. Due to which now i'm worried that whether the same loot process continues for all my other nos too as i'm using 5 nos in my family.. Instead of looting customer amount, better they can beg for...

I sent port request from idea mobile ([protected]) at 12:45pm on 09/1/2019, i got upc ia762954 then after few mins, i got a customer care call from [protected] at 12:51pm, i just had a discussion for 53 secs and i didn't ask any one to close my request. You can check recordings, but i got sms saying my port request is closed at 7:22pm. These idea people are forcing me to stay on idea only by closing port request without my permission. The sms charges for porting also extra burden on me, who will punish these people?? Whom to approach??
Don't we have luxury to port between networks??
My personal no is [protected]

Today i have recharged an idea no. With 199 pack for unlimited for 28 days and confirmed. This recharge was done from my mobikwick wallet. And after few minutes my brother also has done this recharge from my phonepe account recharge for the same number of an idea and confirmed. Can you please tell what will happen with twice recharge for the same number??
And how to refund my money back.

I recharged my idea sim with wrong plan today. I tried to contact idea service care and in return I got nothing. All I want right now is to downgrade my recharge plan of my choice so I can get my value for money. Either I want to get my money back into my account or I want my plan to be changed. I will be very much thankful.

Respected sir/ma'am,

I have recharged wrong number twice through my paytm account to [protected] at 7:46pm and 7:39pm on february 8th 2019 through my registered paytm number [protected]. My registered idea number is [protected] but instead was recharged on [protected]. I would like to cancel the two orders that was made. I have spoken to the customer care of paytm and idea twice this evening but was disappointed with their response asking me to enquirer each other and was unsuccessful. On contacting paytm they informed us that the change can only be done through idea. I am enclosing my the operator reference numbers. I kindly request you to reverse the recharge done on the following orn and refund the amount to my paytm account with registration number [protected].

Orn: dl[protected]
Orn: dl[protected]

Kindly do the needful.

Regards
Vijayalakshmi

Please provide to me into my gmail my idea outgoing and incoming call list data, and sms data send my gmail for my security. Please send to me my idea incoming & outgoing call records also for my security. And my personaly informatio in to my mail id. It is important for me. Sir please send this data into my mail. It is very important to me my family also.

I currently port in another network, before port, i was visited in idea store in dhayri/sinhgad road, pune for clear and confirm pending amount but i get information that there is no bill pending. Why bill is coming again from idea. Idea store executive told me that there is no due bill on your number all is cleared and you can port in another network then why idea give this fraud and harassment services.??? Also from idea side they give me 20gb data regular and +10gb promo pack but that time they never give me 10 they just cheat customer they have no proper plan coverage issue also executive not trained and

Hi Team, I am receiving the flash 0 messages and make me irritate. I contacted the customer care and followed all the instructions but my issue not resolved. Hence Kindly requesting you to give me a solution on this.

Note: Idea flash option not available in idea power. Hence I could not deactivate those flash messages from idea power.

Respected sir

I mr. Sandeep v gurukar having idea billing sim card no [protected] and [protected] from last three months i am not using both sim card and i am not satisfied with idea service unnecessary bill charged by you rs 1570 for both sim card and disturbing me by calling every day when i port my docomo card in to idea at that time your person suggested that after two month you are able to convert in to prepaid from billing but after two months when i called customer care your person said that after 120 days you convert billing to prepaid so i here by inform you that i am not going to pay last three month bill which you have raised inactive my both sim card and block it. And please dont call again i dont response.

Thanks
Sandeep v gurukar

My idea postpaid sim no [protected] which missed call alert is subscribed before 1 year. But i don't recive any messages when my no is not reachable. Every month idea deducted 30 rupees for missed call alert service. When i call to idea customer service they active this service and i got messages but after 4-5 days i don't recive any messages. Pls reply me how can i get messages.