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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 142

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J
Jyothsna Govardhan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my new (redmi) xiaomi note 6 pro mobile lost

Address:H.no.3-154/2 p no 306 mallikarjuna enclave buddanagar peerjadiguda, Ranga Reddy, Andhra Pradesh, 500092

Respected sir,
I have lost my redmi note 6 pro, on 10.02.2019 at sunday market, near mallikarjuna nagar, boduppal, landmark mallikarjuna temple, around 8.40pm, in that i have 2 idea sims, here by requesting you to please resolve my problem, further details like phone numbers and imei number not sharing here, as you said.

Thanks & regards,
Govardhan reddy...
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G
Girivarma
from Karwar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud network schemes

Address:641050

I recharged my idea number 509/- in december 2018. Calls, sms valid till 23 april 2019. But 4g data has been expired in 27 february 2019. How is that. Do they think that we are fools. Our old recharge validity expires on 27th february 2019 so that the data pack also been deactivated. This is what they do to their customers. I need a solution to this kind of action from idea cellular network....
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P
PARA:SF LEGENDS LEGENDS
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high ping or latency speed

Address:Haridwar, Uttarakhand, 247666

Idea is worst servicein my area...in starting it is good or downloading.. But we want good latency or ping speed... If latency is not maintaned the wht can i do for downloading
I want low ping.. Due to your high i lost many things... Madarchod ho bhn ke loddo tm log maa chudwa lo aoni mjse... Tmri bs ki nhi h 4g chlwana. Bs company bchaane me lgge ho kisi tarah... Paise kamaane se mtlb hai madrchod net ki ping soeed and high speed...
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12 found this helpful
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M
mjbhavsar_bopal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card deactivate after 399 recharge in idea number 9737574116

Address:Idea Store , Bopal, 380058

I am mit manish bhavsar from ahmedabad. I had purchased idea no. [protected] before few years (2016). As this number is not utilized since long so i had inquire at idea store at bopal whether this number is active or not?. As per idea store at bopal, this number is active and it is in the name of mit manish bhavsar, so i had replaced sim with new 4g sim :[protected] by paying rs.50/- and giving relevant documents : proof of identity...
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A
akshay.jain5689
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

invalid data usage charges

Will you explain why does I got charged with 0.04 INR on 0 MB data I used? I didn't even switched on the mobile data.

Why am I getting a message of a Rs 0.04 deduction in a Idea SIM due to internet usage even though I have WiFi connectivity?

I am not using Idea Mobile Network for internet access. Still I am getting charged.

Data_CHRG:0.04 INR, Bal_Left=38.26 INR. You are getting charged at default...
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A
Ajay Appu
from Arcot, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

never use idea operator

Address:banglore, 560099

Past month i made a recharge of 398 pack of idea, from that day i was getting lot of issue with browsing, even 1kb speed also taking 1hour to load.regarding to this problem i called CUSTOMER CARE but no one solved my problem, i got frustrated, till one month i tried to get solution from the idea CUSTOMER CARE but no one solved, simply they will tell please wait for 39 hours, but problem will not be solved.so it is waste of your money and...
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D
Deepika Dash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my number deactivated why sir?

Address:AT PADHUANPANDA (PRAGATI NAGAR),PO AZIMABAD,DIST BALASORE, Balasore, Odisha, 756001

Yesterday morning I had recharged the juice 50 on the IDEA number but the Evening May network is not showing the show. It has been solved by telling Solutions to me, Because your company is not notified with validation information number.so kindly check details and resolve the issue.. because I have urgent requirement these number so please solve the problem.my job information send these numbers please short out issue .activate these number...
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S
shyna renesh
from Gauribidanur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deduction from mobile balance

Address:Shylajalayam, aluvasserry, nenmara, Palakkad, Palakkad, Kerala, 678508

My internet was not working due to gprs issue and have contacted idea on 20/2/2019 but they have not helped. I tried recharging using mobile balance for rs. 16 but didn't recharge and got error message saying gprs is not activated on 22/02/2019. On 22/2/2019 afternoon 2.30 recharged and after that my internet started working on 22/02/2019 rs. 136 was deducted in the morning for usage of data. I really don't understand logic, how can my money...
+1 photos
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K
kajalchagti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not done

Address:Indu Model School Sreet, Chakk Road, 152026

On feb 24, 2019, at 8:00am, i used https://care.ideacellular.com/wps/portal/account/payment-gateway to do the recharge of rs.449/- and the website gave me a discount of rs.50/-. I paid rs.399/- from my paytm account, paytm email id is [protected]@gmail.com
My mother's idea phone number is +91-[protected] (Prepaid). Idea cellular order id is[protected] and paytm transaction id is [protected]. Recharge is still not done. Please rectify...
+1 photos
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S
Swap000001
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst customer care services and annoying class 0 message

Me :
I am receiving class 0 message about carrier info and data notification every half an hour. I contacted customer care 12345 and 198. They told me to send message as stop to 593350. I also tried *121*46# and *121*4*1# to stop the class 0 message, as per customer care's suggestion. Instead of stopping, now the frequency of class 0 message on my card is increased. This is extremely disgusting. I tried customer care, now they aren't...
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D
Devender Pratap Gaur
from Samalkha, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted international call

Address:124507

My idea no. Is[protected].
I am received international missed call with single ring many times a day since last month.
+[protected], +[protected], +[protected], +5567855, +[protected], +[protected], +5567855, +[protected].
Etc.
I have called idea customer care they suggest me to call on 1963, but its not a valid no.

Kindly block my all international call.

Pls guide for the same at [protected]@gmail.com...
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S
Subramani Shanmugam
from Namakkal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

volte enabling in redmi note 4 mobile

Hello, my idea number is [protected] and am using redmi note 4 mobile for past 2 years it has inbuilt volte feature enable and i am used this feature in other networks but in your idea netwotk it is not supporting and your customer care won't take this issue seriously. Hope you take this complaint and as soon as possible. I already send the mail regarding this issue in your customer care mail id but i didnt get any proper response from your...
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M
mg yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

december month of 2018 payment was made but not entered in the system

Address:SB-39, AVISHKAR COMPLEX,, OLD PADRA ROAD, Vadodara, Gujarat, 390020

Dear sir,

My mobile no.[protected] is post paid and it is in name of my elder son rohit yadav.

In the month of december 2018, i had paid cash rs.180/- to mr. Ketanbhai who was working with idea at gay circle idea store. When i got bill in the month of january 2019 i was surprised to note that they had not paid rs.180/- which i had given cash then i approached gay circle idea store and found that the idea store...
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A
AMIT500
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction and refund the amount

This is to bring to your kind attention that today on 23rd Feb Rs 8/- has been deducted from my balance from my mobile number [protected] without any cause and information. The mobile was in ideal state and the balance has been deducted and that time I was taking bath. Kindly look into the matter and refund this amount at the earliest as this amount is unnecessarily deducted. Really you people have respect for the customers then waive off...
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S
Sukesh Gv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

advance 1000 rs amount not refunded

Address:560075

My cellphone number is [protected], when i was using idea cellular they asked me to make 1000rs security payment to make international calls. I have made it and used my service. After that i moved out of idea to airtel by making port. I asked for the security deposit by calling to customer care but they are saying will give, we have sent check bla bla, no proper response from idea. They have closed my complain with improper response. I have...
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S
Sarthak Maheshwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not working (no signal)

Address:KIET College Ghaziabad, Bareilly, Uttar Pradesh, 201206

Sir,
Idea phone number: [protected]
My idea prepaid sim card is not working since a week. Please specify reason why it is not working and what i need to make it working.
Kindly make it functional as soon as possible so the i can carry out my daily work also there was no reason i recieved for the sim card going non-functional. Kindly give a reason so that this may not happen again.
Thanku...
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S
sk9911498609
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network not in service while having long validity

My mobile no. Is [protected] and my network is not working for the last 2 days while having pack validity upto 04.03.2019 and is showing on mobile screen that the no. Is not in service. If any person tries to contact me they are unable to contact me because my no. Is not in service. I am working as a senior level officer in central govt and unable to contact and receive important calls. I am also contacted to customer care but they tell me...
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R
rajendradurisetti
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted even after sending stop sms to 593350 as suggested by idea support

Address:505001

Hello,

I did sent sms as stop to 593350 soon after seen your reply here.
Until today it was fine.

But, today 22nd feb 2019 again rs. 8/- is deducted from my account and sms received from 51998.

You haven't refunded my earlier deductions and even after i asked for stop flash sms, you again deducted amount.

I appreciate if you resolve this issue permanently and refund my deducted...
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lawyersunil
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recovery calls to outgoing incoming callers

With great surprise i am informing you that idea company is involved in data distribution to agents for recovery of dues. Such data includes outgoing calls and incomings call mobile numbers. This outgoing and incoming call numbers are contacted by agency for collection of dues.

Recovery agents call these numbers and tell them that actual owner of defaulted number have told that they will pay the pending bill and even tell...
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Lovely Varkey
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to sent message to 1900

Address:Alappuzha, Kerala, 688526

I tried to send port message to 1900 from my idea number [protected] by using format port to port to airtel how ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help...
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