Idea Cellular Complaints & Reviews

Hello Team,

My idea number is [protected]. This is to inform you that Idea cellular playing with customers money. Without taking any requests from customer they changed the plan to 299 nirvana plan. I don't have thta much usage then why should I continue with the new plan by paying higher amount. When I asked them they not giving satisfactory answer to me. TRAI please look into this, if you come across about such complaints...

I'm using idea network with postpaid connection under 99 plan.This month when I received my bill date for Rs.341 and when I verified the bill it shows that I used internet on my mobile for Rs. 93/-. But I didn't use any internet and I called to customer care but of no use. By bill date is on 16 of this month on which I have to pay bill. so please help me in solving this issue....

Sir i had recharged my karnataka idea sim with 199 offer which contains unlimited calls, 1.4gb data, 100sms/day. But i am unable to send sms why?? This happened data also 1 gb per day is only received by me what is the reason for this? I am feeling not better with this idea sim....

Idea Cellular automatically changed my plan from Rs. 125 to 299 without asking me. So i called them to change my plan from postpaid to prepaid but they said to visit nearest idea store so i went to Shop No 3, Mahrukh Mansion, Pannalal Terrace, Grant Road East, Bharat Nagar, Building, Mumbai, Maharashtra 400007. But they said to change to prepaid you have to make a recharge of Rs. 555 but Idea Customer Care said it was not necessary. They...

I noticed last month bill, Idea making fake bill against my number ([protected]). This is totally fraud from IDEA side. I did not subscribe any internet pack from last 4 year but Idea making bill for internet bill, VAS etc. I did complain customer care but they have no solution.

Now i will check last year all months bill then i can explain how much amount fraud IDEA did.

Regards,
Arun
[protected]...

Hello,

I purchased an idea postpaid connection in the month of december 2019. Since the day of my activation the 4g connection has been the worst. I travel to various cities for work and i expected a postpaid connection would provide me with uninterrupted 4g. But instead i am paying monthly rs.500 for 2g it seems. Because most of the time the network switches to 2g even when there is full network availability which absolutely...

I had discontinued my idea fiber broadband connection (Customer number - [protected]) in the month of november.
I had raised a request for closure where i was given a commitment that my security deposit will be paid by cheque in 45-60 days.

It has been more than 3 months and i did not receive my refund.

I have been following up with idea customer care for last one month and everytime they give a standard...

It's been two days that my idea sim is not showing any network (No: [protected]).
I'm not able to contact the customer care as there's no network. And tried everything like changing the sim settings and switching off the phone and restarting and also removing and re-inserting but was not helpful, it was the same as no signal. So kindly please resolve this problem as soon as possible. Thank you...

My no is +91-[protected]
i have ported Airtel to Idea network
Idea sim not showing signals (Sim was not detected )
Idea customer care person said unable do any thing in that case change your number
please help me this is business number...

Idea company has charged bill of Rs 7200 approx for my international roaming. I have not used service of that much amount for sure and I have screen shots of this call longs also.
I called customer care so many times. Also mail them but they are saying charges are proper. I send them screen shot also. Not able to understand how this big amount they charged ?...

Hi team Idea,
I bought an idea sim (number [protected]) which had been activated on 08-feb-2019, I received the confirmation message of activation on the same day, but that is not working even after activation. Cellular network on my phone for idea sim is showing full strength, but I am unable to call any number even I am unable to call the customer care number.
Please do the needful and improve this activation service of your...

Dear sir.?
My number is [protected]. I want a number received in 12/02/2019 at evening time.
I have deleted that history from phone by mistake.
Please send in my e-mail is last calls from 5pm on 12/02/2019.
My email id : [protected]@gmail.com
THANK YOU...

Today my mother got a call from my idea number which i'm currently not using but i still have the sim card with me. Also my name is appearing on truecaller. How did the idea company give the same number to someone else which is allotted to me without taking my permission. This is clearly violation of my right to privacy (Included in right to life under article 21 of the indian constitution).
I request the authorized department to...

Hi,
I have postpaid plan rent of rs.99/month day before yesterday i got one msg that my current plan will be close from next billing cycle and rs.299 new plan will activate, now same happened today.
If i am ok with my current plan and i don't need such a big plan which 3time of current then why idea cellular has changed my postpaid plan.
Please do the needful.
Otherwise i have to port my no to other services....

Hello,
I have been using idea sim for more than 6 years but since few days i am not able to do outgoing calls even having sufficient balance. I think they should pass information about the problems and provide solution by message or call, which i didn't get any.
So please try to resolve this soon.

Thanks and regards.
Idea number - [protected]...

I recharged my mobile with unlimited for 84 days, and i'm trying to connect to net but the net speed is not loading my page and i contacted the idea call center they said everything is right from their side so asked me to do some settings in my mobile and i done them but after that also i'm not getting net so then i again call them but they said no problem is found from their but for me i'm not getting net. Please benefit me from my recharge....

Suddenly more then one month back, my idea no.[protected] stoped coverage of network in my village sahajusar, churu, raj_331001, and in city network coverage is proper but not in my village. I changed another mobile and also complain to customer care but nothing found. I also recharge 35/- two time but problem not solved, after that i port my no.in vodafonein cellular ltd (Beacuse idea is going to merger in vodafonein), at the time of porting...

Name bhupen
Contact [protected]@gmail.com

Postpaid service start on 09.01.2019
Data balance on service start time 11.6gb

January month data usage 2.95gb
Carry forwarded data balance 3.5gb

Usage+carry forwarded = 6.45gb

(From 11.6 - 6.45 = 5.15gb not carry forwarded)

Where has gone my 5.15gb data. I am complaint against through calling customer care,...

This is happening very often, i can able to make calls from my idea number but couldn't get the incoming calls from any network. Kindly resolve this issue as soon as possible because it is impacting on my work life. Several time i have complained about this issue calling customer care but couldn't get any help out of them. Its really urgent so please do it as soon as possible...

This is to inform you that i am a idea subscriber having my mobile number is [protected]. I have not downloaded any ccintellegence - corporation from google however today at 12.28 pm i have got sms from iz-ideacms that i have downloaded ccintellegence-corporation from google and i have been charged of rs 348.44. I am very much surprised by receiving such type of fraud message from iz-ideacms service.
I have not downloaded such type...