Idea Cellular Complaints & Reviews

This is further to my previous grievance registered vide ref. No. Darpg/e/2018/16636 which was closed at your end. Further i would like to state you that i have visited the consumer court to lodge a legal case agst. Said service provider, but due to my private job i am unable to take leaves to present before honble court. As i have already mentioned in my last grievance my service provider forcefully changed my corporate arp plan without...

Dear sir / madam,

My mobile no. Is [protected].

On 11th dec 2018, i have raised one complaint cum request for refund of rs. 23, 408 payment which i did while paying the idea mobile bill. Communication id : c[protected]

Its almost, 2 months... I have not received the refund.

I have also visited idea shop at "harmony house", bhandarkar road twice. Still there is not a single call...

Today 18/02/2019 noon i received a message from iz-idea saying, your request for promo offer activation for mob. No. [protected] has been successfully processed through communication id c[protected]; i had not authorized such a service activation. Kindly register my complain against idea as i have seen here that this malpractice has been happening with a lot of other folks too and kept unattended many times on complaint with idea....

Idea guys are not closing the number [protected] instead of many follow ups and increasing the bill every month.in december all the dues were cleared and we have asked to close the no as we are not using it anymore. But idea guys are not doing it anymore and when trying to contact them they are not giving any response. This is causing mental harassment and trouble in day to day life. Please have a look into this. If needed please contact me...

I am receiving sms from 51998 idea cellular "customer, you have been charged rs. 5.00 and your current balance is 42.86."

Till today 4-5 times they deducted inr.5.0 for marketing advertising.

Please stop this nonsense immediately and payment all deducted amount till today....

We used services in the uae on the information of an idea staff member that my request to activate the roaming pack was accepted and active.
However, for whatever reason, the roaming pack was not activated and i have been charged a base roaming fee of approx rs. 17, 000/-.
I repeatedly asked the idea staff member whether my service was active and was informed that it was.
The idea staff member even unbarred my phone...

I wants to convert the idea postpaid into prepaid because i get very less data....

I received a message from iz-idea saying,
Dear customer, your request for promo offer activation is registered and would be actioned by 16/feb/2019 07:45:58 pm through communication id c1 [protected]
I had not authorized such a service activation. Kindly register my complain against idea as i hv seen here that this malpractice has been kept unattended many times on complaint with idea....

Please statement send me 4 day trying statement but not rcv please send me argent for me. I m in progress with your family members and. Not rcv my phone call details i'm in hayper please send me statement my no one time please 30 day statement send me please reply email address me fast i'm waiting time to talk me fast my time is lost but you will be let please send me...

Two or three months back i had closed my idea number so they asked me to pay the dues before closing it. I cleared the bill's. Today suddenly i got a call from a girl saying a complaint has been filed against you because you are not paying your dues.

When i have already stopped using that number, i have the sr number that was raised that time for the closure of number. Why am i getting such type of harassment calls?...

Balance deducted on multiple occasions for some shayari service that i did not subscribe. Even checked the active vas and found none.
I called the customer support 198 and got a reply that 123 was dialled from phone which wasnt i reality.
Also the customer support executive hung up the call with blatant disregard.
There are numerous complaints put up on the net but no action has been taken so far.
These companies...

No good cellular signals at my area. Despite paying for cellular signal, it is showing “no service “. I need to go upstairs for signal. I’m disconnected from this world once i reach home, for any important calls, i am going upstairs. I have been facing this problem for an year. Being paid money for cellular services, they aren’t providing cellular signal. Kindly look into my complaint and solve it promptly....

Dear team

My self saleesh, i have a mobile number with idea ([protected]). Last november month 2018 i have raised a complaint regarding network issue. Am using your combo offer for data and voice call. But i cannot use my data properly and suffering to get network. That complaint was closed without resolving the problem. Again i raised one more complaint on jan 27 th 2019 regarding the same issues. After 14 days i called your...

I have planned to port my idea number from idea to airtel but may be the porting request is canceled, because the network i ported is showing me no sim activated. If the request is not accepted then why my idea number incoming and out going is not working it has been more than 2 weeks now my idea number is showing no service. It is also not even showing my number in as idea customer, neither i am getting response on my alternate number that...

My new sim number: [protected] is not getting activated.. I tried calling 59059 lot many times but no use... Tried contacting customer service but no use, couldn't receive any help from them too...totally fed up.. Please help me activate my number..
Alternate mobile number: [protected]...

Dear all,


Your executive told me you will get 60gb data per month rs 399 during connection. And you will get your 300 advance money in your bill payment..
I have all ready complaint. You promise customer to give 4g speed but i am getting issue for speed. Regarding this.. No one resolved my issue.. Now finally i have decided to move consumer forum regarding this issue.. You guys cheating with customers.. Selling...

There is no signal in pune viman nagar area. As a result i cannot call anyone. There is a lot of problem, all my communication has been stopped because of the same. Kindly look into thr matter and tell me as to why am i not able to access any signals. There is a lot of problem as no communication via phone whatsoever is possible and i am not also being able to accesa internet through the same....

I am unable to send sms past 1 month. When i called customer care, they asked me to change smsc number, but it did not work. Later i visited idea celluar store, they got my sim replaced, it again did not work

They were claiming there is a handset problem. But when i used my friend's sim in my phone, he is able to send sms. When i place my sim in the phone, it does not send messages.

So, there is a problem with...

Hi,

I had been using idea number fir past 15 years and it is also updated everywhere from bank accounts to aadhar card. Currently i am out of india and therefore i could not make payments for 2 months but then after i paid all the dues. But after payment still my number is not activated and after chatting to idea customer care they said it has been permanently disconnected. "idea" please do have some respect and faith in your...

I am user of idea since past 1year. I have never come across such a bad experience. I donno whats happening with these idea people.! I already gave a complaint regarding network isssue.! Since past 10 days i am continuously facing this.! Sometimes it show 4g volte sometimes there will bo no signal sometimes it will be h or h+.! But still signal strength will be 4 or 5 bars.! How can someone be so irresponsible inspite of me giving so many...