Idea Cellular Complaints & Reviews

Phone number: [[protected]] is giving call & missed call from three to four days continuously and talks vulgar, unnecessary things. I told him not to call me again but he does not understood. I don't know person from where i am getting this call but i am fed up of receiving this call. Please lodge a complaint against this number and kindly block any phone calls and message from this number to my number at your earliest. My number is [[protected]].

I did a prepaid recharge of rs.110/- for my idea number on 25/10/2018 for two times in a row. Money was deducted from my account both the times but recharge was not done. I got a message from idea that my recharge was unsuccessful but refund will be initiated within 6 days. But i haven't got any refund till now. Please consider my problem and resolve as fast as possible
Eagerly waiting for the response.

Before ten days i have requested for voda to idea conversation but that time card is blocked for outstanding balance. I had cleared the bill and that time i had submitted the receipt of voda bill. But to till date card is not active.
I had visited to idea store of 3 time and forever they same replied. We had sended the mail but no rply once we had received a mail will contact you.
Idea mo no [protected] is my business no and i have a many problems faced in my business for the same and coming and diwali time.
Please help.

Contact me on [protected]

Mera no band ho gaya hai mujhse bina puche aur jab maine customer care pe call kiya to mujhe kaha gaya ki aap idea care chale jao waha par aapka sim activate ho jayega. Magar idea care pe jaane ke baad idae ka employee kehte hai hum ye no chalu nahi kar sakte. But kyu mujhe wrong guide kiya gaya hai batayo mujhe mai consumer court me bhi complain daal raha hu aur tum logo ke khilaf exclation team nd grevience team me complaint daal raha hu

I had paid rs28 for 500MB using Upi on my idea app. This is my first using Upi only. I usually charge using debit card. The amount was deducted from my account but my account was not recharged. I had recharged again using paytm and this time it got recharged. But I lost the money the first time. What happened? Is my idea app not safe anymore? Will I get my money back? Help.

I have recharged my prepaid mobile through sbi net banking on 24 Oct-2018 but mobile not recharged and amount is debited from my account. kindly refund my amount. Bank statement is attached herewith for your kind reference. kindly do the needful at the earliest. Waiting for your positive response.

Dear sir / ma'am
I m using my idea number.. Three days while dialing the number i got pre call instructions to reduce the call rates by selecting an option and it's a free offer. When i have chosen the required option neither that plan has implemented rather they they deducted the amount twice for the same service

Now the issue is that they are not reverting back amount nor they are giving any kind of compensation.
Kindly look into the matter and do the needful.
Thanks
Vineet tandon

Dear concern,

As per trailing mail you wrote : we are unable to provide you full 2g indoor coverage at your location. "

Then why you charge for 4g services from us, making a fool to all o[censored]s with your offer, neither we received a proper signals in indoor nor outdoor and unable to receive or make call.

Take a reference to your tweeter handle for negative comments, false commitment & services and mis management.

Jio and airtel is very much better compression your services.

Now we start to campaign regarding your false commitment & services on social media platform... Never use idea
— fw —

[protected]@idea. Adityabirla.com
Mon, oct 29, 6:00 pm (3 days ago)
To me

Dear mr. Srivastava,

Greetings for the day!

This is with reference to your email regarding complaint resolution.

Please accept our apologies for the inconvenience caused to you.

We called on number [protected]; your concern regarding network coverage has been discussed.

We wish to inform you that your complaint against network coverage under service request number[protected] has been closed on 29/10/2018.

Stating that your location is far away from serving site. Further, we are unable to provide you full 2g indoor coverage at your location.

Moreover, we have taken note of your feedback. At idea, we immensely value your feedback and suggestions for further improvement of our services.

You can also contact our customer care by dialing 12345 (Nominal charges of 50 paisa / 3 minutes) from your idea mobile number & in the event of any request & complaints dial 198 (Toll free).

Thanks & regards,
Gauri walekar
Customer service team
Vodafone idea limited (Formerly idea cellular limited)
An aditya birla group & vodafone partnership

My idea number is [protected]. When i bought this number, they had promised a good internet and cellular services. But i am not getting it. I can not even call anyone from my room and also no one can call me because of very poor network availability.
For the purpose staying connected, i decided to port my number to other provider.
Y
Then i got a call from idea representative, he asked me register a complain regarding this problem and he promised me that the problem will be solved within one working week, i. E. Before or on 31/10/2018, 02:33:00 pm.

The complain no. Is, sr. No[protected].
They do not have taken any step. I don't know why telecom companies do false promises ton sell their product.
I hope, strict action will be taken against regarding my complain.
Thank you.

I've been using idea for so many years bt since last few months the network is getting worst, where to complain there is nobody who is willing to entertain on behalf of the company.. Every now n thn call drop problm.. Data is free bt where is the network sirjee.. Only ullu banaying... This is my last recharge with idea.. I will port my number.. Can't handle the nuisances of idea's netwrk.. They will continue with their cheap quality network its of no use complaining.. But it is also important to bring to public notice what and how people are fed up with idea's network, they can't even provide 2g speed.. Whole day like a mad person i'm searching for idea's network that too after paying my money.. If they can't do their work its better they shut their shop o[censored]llu banaying

Hi, my idea Sim([protected]) blocked by idea, the reason is the Sim is inactive more than a month.! I went to idea showroom porur, gave request to give me new sim at September month, they told me like we raised the request once the Sim received will inform you, so I gave my contact number, it's been 2 month now, no response from them, kindly give my number.! For further clarification please call me in this number [protected].

Idea cellular made a deduction of rs.60/- from mobile main balance today for data using, whereas i still having the 11 mb data in my account. As i have ported from aircel to idea around 2 year back as i have trust on idea but i shocked today, when i want to make a urgent call regarding the filing of gst return but showing nil balance in my account so frustrated condition, so please help me out to solve this problem. I want back my deducted balance amount.

My sim is from maharastra. My number is [protected].. My sim card shows "no service"since 2 days.
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot call to anyone.
You can reach me at [protected]@gmail.com

Regards,
Appasaheb

I bought a new phone from amazon.in during great indian sale that comes with an offer from idea/vodafone in which the user gets additional 1.1gb/day with any unlimited plan of 199 or above.
So, after activating my idea sim in my new phone i also got an sms from idea saying the details about the offer. I recharged my number with 398 in which we get 1.4gb/day for 70 days. Now i was supposed to get 2.5 gb/day since i was eligible for the offer.
But i got only 1.4gb/day as per the usual plan. So i contacted idea. I called them many times but was able to pull the conversation a couple times properly.
Conversation 1: he told me to activate the offer manually from my idea app under the 4g handset offer section. Tried more than 10 times, it won't work. Well in my experience if there's any such offer, it's activated automatically.
Conversation 2: here's the real twist, he was trying to convince me that i had no such offer. When i tried telling that i even received an sms from idea, he refused and i was blank. I mean what could i say if he is stating some useless points.
I am also attaching the screenshots of the offer message that i received from idea and the page where i tried activating the offer.

I have upgraded my sim to idea 4g now i am able to send messages succesfully but i am not able to receive any message. I have tried a lot and talked about this with customer care but there is no help. Please resolve my problem. For me it is really important to receive sms on my phone. I have many bank accounts linked to this phone so all the otps are sent on this number and i am not able to receive any text message. My Mobile number-[protected]
Please solve this urgently

This side tarun gupta i having idea postpaid connection since last year . But due to other networks i didn't use idea before 3 to 4 months and i raise the deactivation request 4 to 5 times but nobody deactivated the number and i paid all clear bills till oct 15 .. and i told to your customer care executive if you not deactivating my number so i cannot pay any single rupees ... But they didn't deactivated my number and send me bills this month also ... So kindly lookinto this matter and do the needful otherwise i will take legal again you

Sir,
I haven't used my idea sim from 2-3 months due to some reasons but when i insert this sim today my phone is showing 'sim card registration failed' error. My idea sim number is [protected].
Please take proper action regarding this issue.
I want this sim number back because it contains my personal information and bank account link.

Thanks

Dear Sir/Madam,
The recharge attempt through online sbi for Rs 45/- twice for my number [protected]
failed but the amount debited from my bank account first on 29.10.2018 & second on 30.10.2018
as showing the status success,
please credit this amount in my number.

Mode of payment: SBI Net Banking
Date of recharge: 29.10.2018 & 30.10.2018
Transaction ID: FSM[protected]
Amount: Rs. 45/- + Rs.45/-

Dear sir/madam,
The recharge attempt through online recharge portal of idea cellular twice of rs 45/- on my number [protected] failed but the amount debited from my account and has not been credited yet. As showing the status success in bank, please credit this amount in my mobile account.

Mode of payment: sbi net banking
Date of recharge: 29.10.2018 & 30.10.2018
Transaction id: fsm[protected]
Amount: rs. 45/- + rs.45/-

I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activated except messages.

When i approach to outlet of idea they told to contact customer care & helpless.

I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.

I am really frustrated with this type of service which is idea providing.