Idea Cellular Complaints & Reviews

Dear sir
Mere mobile number par 398 ka unlimited pack activate hai. Isme pichle 2 din se yani ki 29 aur 30 october ko 1gb data add nai hua hai
Mene apke customer care executive se bat ki par usne bataya ki aap apna data khatam kar chuke hai wo bhi sirf 18 minutes mein
Aur maine sirf whatsapp chalu kiya tha ab ap hi bataye 18 minutes mein 1gb kaise khatam ho sakta nai.
Meine apke customer care executive se bat karne ki phir se koshish ki par unhone banana kar ke call disconnect kar di

I was travelling to the us with a hopping flight in netherlands. I had taken roaming pack for us. However i was charged for international roaming for netherlands which i did not apply for. No calls or sms were made when i was at the netherlands airport. My phone remained in the bag.

Idea is not reversing this false claim from their side even though i am following up with their customer care for 25 days now. I am based out of navi mumbai

From last 2 months i am suffering from network issue day by day in my location...
Earlier i was facing problem with internet but from last 2 days neither i am receiving any calls nor i'm able to make calls to any one... I filed complaint many times at customer care but no resolution i have been provided... Seriously pathetic service these people are providing to there customers... I suggest everyone to stop taking service from idea and port it to airtel...

I use postpaid idea number - [protected]
My due payment till 27.10.18 was rs. 407 / and the last dt was 07.10.18. But i failed to pay it in time hence the idea services on number were discontinued from 13.10.18 to till date. But today i noticed that my number has been restarted and i have been issued bill for the whole month without providing services for 15 days. I. E.

Mobile no.[protected]
Bill generated on 22nd October 2018 and it was paid very next day on 23rd.Still the outgoing facility was withdrawn. I made a complaint and the service is restored. But again the outgoing call service was withdrawn very next day. Again I made a complaint. Service was restored on 29th again. Service was again withheld on 30th October.I tried to make compaint again but the auto system did not register my complaint.I am harassed time and again.The call operators were also did not know why this restriction of service went on again and again.

Dear sir/madam
I have 6 idea pre paid connection and i wanted to add one more connection through port from other user, i have got the upc number so i went to idea gallary at margao near hari mandir in dalal commercial center, there i have interacted with the person named mr. Raj he told me that i have to make first recharge of minimum rs.425 and not below that and then the process will start and it will take atleast 7 working days i told him my phone is a ordinary which does not have internet, he refuse me to provide sim for the connection

Four days back one employee fromm idea @hyd called me and told about fancy numbers without any deposit.
And they shared some numbers through watsapp, I selected one from the list. Immediately one executive came to my home and took my eKYC, finished the process and gave a sim card.
Sim card not activated within prescribed time, so I called the respective person and requested for activation. They told "tmrw we'll activate your sim". But they didn't activated yet.
Today morning one more time I called to them asked for activation, they told by today evng we'll activate your sim.
Around lunch time I got two calls from idea and they started asking deposit money Rs.10000/- for new sim activation. They are denying the offer which gave earlier.
They cheated me asking money for activation and they denying my request.
Please resolve my issues asap.

I want to reissue my no [protected] but yr employee told that it will issue only postpaid not prepaid i am customer last 12 year they haris me and not issue me my number i went to your mawana office vardhan enterprises and ask to reissue my number but there employee pushpendra do not have any single since how to talk to customer he completly denied to issue me my number in prepaid

Data service is being worst day by day.. I had already complained about it more then 5-7 times on chat on idea app and on so many of calls but they keep telling that the server is down so they cant help at the moment, i have few call recordings also with the customer cares executive, total data balance is been wasted, i want my money back or else atleast give me a proper reply with solution soon or i will port this to another service provider... My no is [protected]

I have tried to recharge my idea prepaid mobile phone [protected] for rs.199 on 12.10.2018 through sbi net banking using avenues india private limited as per the transaction id[protected]igaeobtvp2. The amount was deducted from my account but the mobile was not recharged. However i tried once again on 28.10.2018 for rs.398 as per the transaction id[protected]igaeqqwvo3. Again not recharged. Kindly look into that and do the favour to have confidence and trust on you sir.

I purchased idea 4g sim card of no [protected] (For rs 250 with a plan for 1 month) on 19th oct 2018. This have not activated yet despite of aadhar verification.
The person named sandip from idea official store at raj heights, seven hill aurangabad, maharashtra giving me non sense reasons and not co operating me. When contacted to customer care they told ur sim card is activated but not recharged from store from where u bought. I think this person sandip using customers money for personal work. I heard lot of complaints against him.. So plz resolve my issue..

From some days, in guwahati, maligaon the internet 4g network is getting very worst, sometimes it became invisible. Whenever i try to download a video it take longer time. And i uses to play online games, internet is very necessary, it should fast. And whenever i see that my network is not working properly, i feel bad and angry. Please do something,,, adress is assam, guwahati-781011, maligaon.

I agree to inform you that a tower of idea any one install at our house roof it is second floor & 890 sft area available at jagai purwa, kanpur (Near cantonment) if you want to install any tower than contact with me my contact no. [protected].
Email id: shivam2013.[protected]@gmail.com

Name: ajai kumar barwar
Add: 42/121 malti bhawan
Jagai purwa,
Lal bangla

Pincode: 208007

State: uttar pradesh

Sir..
I'm using idea number [protected]. I had some bad experience from some calls and i lost my call details in my phone with some important condact numbers. So i need all condact details of my number by recoving i lost my phone too so i am here to request my incoming & outgoing call details of last month to my e-mail id so i can solve my problems my self

Dear sir,
I have been a port customer airtel to idea. My mobile number is [protected]. But i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

In this situation, i would request you to take necessary actions to resolve this problem as early as possible.
And i have only one option go to consumer court.
Idea is a very poor network in india. All network get 4g but idea is 2g/3g.
Thank you in advance for your kind co-operation with regard to the above compliant.

Dear idea team.
My self jitendra kumar having idea postpaid connection [protected]. On dated 20 october 2018 i received a call from number [protected] (09:57) and one of female executive inform about an offer that idea nirvana plan is available to you @199 (Rs. 234 including gst)
Plan details: unlimited local and std call! 20 gb data per month with carry forward facility!
But i recieved message that nirvana plant 299 activation.
So, you are requested to update plan as per conversation with executive or deactivate plan. Your immediate action required.
Regards,
Jitendra kumar
Alternate number [protected]

Dear sir,
Mera number [protected] up west ka hain, mujhe last 8 mahine se network main bahut jyada problem ho rahi hain, aap logo ko itni bhi sharm nahi hain ki apni company ka naam kharaab kre, idea walo kuch to sharam karo customer ko itna pareshaan q karte ho, sabse gandi service hain aapki, meri problem ka jald se jald samadhaan nahi huwa to main apna number port karwa dunga sir bshut pareshaan karte hain ye idea wale inko bahut sakht se sakht penalty dijiye...

My first mobile number is [protected]
When i have taken plan for 499rs.2 year back i was suppose to give bill up 499 to 599. But the employee of the idea activated 2 plans and the bill goes to 1500. When i ask the executive about it he told me that it will be refund it is done by mistakenly.

That time number is supposed to be deactivated and after 2 year they are calling for bill what service you are giving and i have send many mails but i did not get any reply.

I have use idea for 15years but after taking postpaid i have issue with ideas.

I have told to the executive and he also agree that tha double plan has been updated
I request you that is bad impression with idea is giving to the customer because of some executive which are doing fake work for there incentive

All ready told that i can pay up to 499rsto 599rs of that plan but not more than that. I have drop the mail if you want that mails i can send please email on [protected]@gmail.com

Thanks & regards
Nilesh kapare

The idea said that they are providing unlimited calls for 1 month but they are cheating the customers by not providing this .I have charged for rs 229
I am adv. Prijin .p s
I register this complaint for kindly talking action against them and provide me the unlimited call facility
My number [protected]

I have done my recharge through paytm for idea services at 22 oct 2018 at 6.21pm and my operating reference no is already provided. But they are not talking to me .My balance has been deducted already but still i could not get the plan even till 24th oct.they mr. Avdesh kumar and mr. mukul custumer care executives are misbehaving with me on phone and saying do what u can do. Both of the executive are saying that pay only through idea app service or any nearest retailor . I am very puzzled from this incident . I have already called them three times but they are only misbehaving with me . I called them 8.54pm again at 9.03pm but they only message that your balance cant be retrived nor ur recharge can be done .so please help me in getting solution and kindly punish such officers for future mistakes.