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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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Idea Cellular reviews & complaints page 168

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P
Pankajkumar Pagi
from Ahmedabad, Gujarat
Oct 30, 2018
Resolved
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Dear sir
Mere mobile number par 398 ka unlimited pack activate hai. Isme pichle 2 din se yani ki 29 aur 30 october ko 1gb data add nai hua hai
Mene apke customer care executive se bat ki par usne bataya ki aap apna data khatam kar chuke hai wo bhi sirf 18 minutes mein
Aur maine sirf whatsapp chalu kiya tha ab ap hi bataye 18 minutes mein 1gb kaise khatam ho sakta nai.
Meine apke customer care executive se bat karne ki phir se koshish ki par unhone banana kar ke call disconnect kar di
Dec 4, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we are glad to know that your concern is resolved. Please let us know if we can help with anything else.

Regards,
Shraddha
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    S
    SujayBiswas
    from Kolkata, West Bengal
    Oct 29, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400716

    I was travelling to the us with a hopping flight in netherlands. I had taken roaming pack for us. However i was charged for international roaming for netherlands which i did not apply for. No calls or sms were made when i was at the netherlands airport. My phone remained in the bag.

    Idea is not reversing this false claim from their side even though i am following up with their customer care for 25 days now. I am based out of navi mumbai
    Dec 2, 2018
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2018
    Idea Cellular Customer Care's response
    Dear Customer,

    As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. 

    Regards,
    Prajakta
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      amit94
      from Ludhiana, Punjab
      Oct 29, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110076
      Website: Idea internet

      From last 2 months i am suffering from network issue day by day in my location...
      Earlier i was facing problem with internet but from last 2 days neither i am receiving any calls nor i'm able to make calls to any one... I filed complaint many times at customer care but no resolution i have been provided... Seriously pathetic service these people are providing to there customers... I suggest everyone to stop taking service from idea and port it to airtel...
      Dec 1, 2018
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2018
      Idea Cellular Customer Care's response
      Dear Customer,

      We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.  

      Regards,
      Prajakta
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        B
        bharat deshmukh
        from Pune, Maharashtra
        Oct 29, 2018
        Resolved
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        Resolved

        Address: 411027

        I use postpaid idea number - [protected]
        My due payment till 27.10.18 was rs. 407 / and the last dt was 07.10.18. But i failed to pay it in time hence the idea services on number were discontinued from 13.10.18 to till date. But today i noticed that my number has been restarted and i have been issued bill for the whole month without providing services for 15 days. I. E.
        Dec 1, 2018
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Oct 29, 2018
        Updated by bharat deshmukh
        The services on my mobile number [protected] were stopped from 13.10.18 to till date ( 29.1.18 ) due to late payment. But the services on my mobile have been resumed today on 29.10.18 without informing me and they have issued the full bill for the month. ( i.e. I did not receive service for 20 days but bill is issued for full month )
        Verified Support
        Oct 31, 2018
        Idea Cellular Customer Care's response
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further. 

        Regards,
        Prajakta
        Call drop every time and my internet wont connecting.
        Idea Cellular Customer Care's response, Oct 30, 2018
        Verified Support
        Dear Customer,

        Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

        Regards,
        Prajakta
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          G
          Genexx Valley
          from Kolkata, West Bengal
          Nov 1, 2018
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 700104

          Mobile no.[protected]
          Bill generated on 22nd October 2018 and it was paid very next day on 23rd.Still the outgoing facility was withdrawn. I made a complaint and the service is restored. But again the outgoing call service was withdrawn very next day. Again I made a complaint. Service was restored on 29th again. Service was again withheld on 30th October.I tried to make compaint again but the auto system did not register my complaint.I am harassed time and again.The call operators were also did not know why this restriction of service went on again and again.
          Dec 4, 2018
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Verified Support
          Nov 03, 2018
          Idea Cellular Customer Care's response
          Dear Customer,

          As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. 

          Regards,
          Prajakta
          Nov 12, 2018
          Updated by Genexx Valley
          Services were resumed on 6th November 2018 after a complaint was made on 1st November through this forum.But the services has been withdrawn again yesterday 10th November 2018
          .
          I made a recharge of 398 but the recharge is not processed and the money is still deducted from my account. I did it through my idea app. Money is not credited in my account yet. My mobile no. is [protected]
          Idea Cellular Customer Care's response, Nov 3, 2018
          Verified Support
          Dear Customer,

          As per our communication, you've confirmed that your concern regarding refund has been resolved. Hence, the case has been closed.  

          Regards,
          Prajakta
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            E
            eudes
            from Bhusawal, Maharashtra
            Oct 29, 2018
            Resolved
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            Resolved

            Address: 403601

            Dear sir/madam
            I have 6 idea pre paid connection and i wanted to add one more connection through port from other user, i have got the upc number so i went to idea gallary at margao near hari mandir in dalal commercial center, there i have interacted with the person named mr. Raj he told me that i have to make first recharge of minimum rs.425 and not below that and then the process will start and it will take atleast 7 working days i told him my phone is a ordinary which does not have internet, he refuse me to provide sim for the connection
            Nov 30, 2018
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Verified Support
            Oct 30, 2018
            Idea Cellular Customer Care's response
            Dear Customer,

            Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

            Regards,
            Prajakta
            The owner of this number[protected] calling me recently and harrasing me. Please give me the details of the owner of this number its a request as a idea customer. Please send it to my gmail..
            [protected]@gmail.com
            Please make it. Otherwise i'll got cybercell for further actions.

            overcharging first recharge on port number - Comment #3255668 - Image #0
            overcharging first recharge on port number - Comment #3255668 - Image #1
            Idea Cellular Customer Care's response, Oct 30, 2018
            Verified Support
            Dear Customer,

            Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

            Regards,
            Prajakta
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              A
              from Delhi, Delhi
              Oct 29, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Telangana, 500062

              Four days back one employee fromm idea @hyd called me and told about fancy numbers without any deposit.
              And they shared some numbers through watsapp, I selected one from the list. Immediately one executive came to my home and took my eKYC, finished the process and gave a sim card.
              Sim card not activated within prescribed time, so I called the respective person and requested for activation. They told "tmrw we'll activate your sim". But they didn't activated yet.
              Today morning one more time I called to them asked for activation, they told by today evng we'll activate your sim.
              Around lunch time I got two calls from idea and they started asking deposit money Rs.10000/- for new sim activation. They are denying the offer which gave earlier.
              They cheated me asking money for activation and they denying my request.
              Please resolve my issues asap.
              +5 photos
              Dec 1, 2018
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Verified Support
              Oct 31, 2018
              Idea Cellular Customer Care's response
              Dear Customer,

              As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

              Regards,
              Prajakta
              Nov 05, 2018
              Updated by [email protected]
              I got call from idea not for resolving my issue.. They called me for sim number deatisl for deactivating the sim.
              I didn't expected this from Idea. They again chaeted and gave fake assurance for sim details.
              May they trained like this and to cheat customers like this.
              They are not at all showing any interest to solve the issue.

              Dec 01, 2018
              Updated by [email protected]
              I don't know what happened. Without contacting or resolving anything here marked as resolved... I think these people have good relationship with idea.. So they made as resolved..
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                V
                vineet tomer
                from Etawah, Uttar Pradesh
                Oct 29, 2018
                Resolved
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                Resolved

                Address: 250401

                I want to reissue my no [protected] but yr employee told that it will issue only postpaid not prepaid i am customer last 12 year they haris me and not issue me my number i went to your mawana office vardhan enterprises and ask to reissue my number but there employee pushpendra do not have any single since how to talk to customer he completly denied to issue me my number in prepaid
                Nov 30, 2018
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Verified Support
                Oct 30, 2018
                Idea Cellular Customer Care's response
                Dear Customer,

                Sorry for the inconvenience caused. We would like to inform you that the given number is inactive due to non usage. Kindly share your alternate contact number and convenient date and time to get in touch with you.  

                Regards,
                Varsha
                Not getting connected incoming calls from most networks. It's just says " this number does not exist or switched off" whereas I can make calls to all networks from the same number...
                Idea Cellular Customer Care's response, Oct 31, 2018
                Verified Support
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

                Regards,
                Prajakta
                I had a worst experience with Idea Cellular. I had some paymnt due with the Idea am using prepaid sim but instead of giving me notice, they started theretend me to pay the amount.am using idea from last 10 years
                plz call me : [protected]
                am getting call from ths nu: [protected]
                Idea Cellular Customer Care's response, Oct 31, 2018
                Verified Support
                Dear Customer,

                Apologies for the inconvenience caused. As per our recent communication bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.

                Regards,
                Prajakta
                Wrost greetings,
                I am feeling guilty to tell as idea customer.
                Calling many times to ur customer service representative every time wrost response..
                Thank you
                Idea Cellular Customer Care's response, Oct 31, 2018
                Verified Support
                Dear Customer,

                Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

                Regards,
                Prajakta
                I had paid my all bill then I port my number in other operator after 2 months idea calling me for outstanding but if I paid my all bill before my billing cycles so how can I pan now after all 2 month happen if I didn't paid then how can u give me permission to port my no is [protected]
                Idea Cellular Customer Care's response, Oct 31, 2018
                Verified Support
                Dear Customer,

                As per our recent communication, we have informed you that your payment has been activated from our end.

                Regards,
                Prajakta
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                  M
                  Moin Sayyed
                  from Pune, Maharashtra
                  Oct 28, 2018
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411042
                  Website: www.ideacellular.com

                  Data service is being worst day by day.. I had already complained about it more then 5-7 times on chat on idea app and on so many of calls but they keep telling that the server is down so they cant help at the moment, i have few call recordings also with the customer cares executive, total data balance is been wasted, i want my money back or else atleast give me a proper reply with solution soon or i will port this to another service provider... My no is [protected]
                  Nov 29, 2018
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2018
                  Idea Cellular Customer Care's response
                  Dear Customer,

                  Apologies for the inconvenience caused. As per our record, your network complaint is in progress under ref. no.[protected] and you shall hear on the same till 02/11/2018.

                  Regards,
                  Shraddha
                  My sim Service Not Stop & I m cleared all dues for date 25.08.2018 & i m says my sim service Deactivate because in Feature I m not any amount paid for Idea Company This Company is 420 I am Attached Screen Shot & Audio with Complaint Please solve my problem as soon as possible

                  my no is [protected]

                  data/net problem - Comment #3255653 - Image #0
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                    K
                    krishivraj
                    from Tiruchirappalli, Tamil Nadu
                    Oct 28, 2018
                    Resolved
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                    Resolved

                    I have tried to recharge my idea prepaid mobile phone [protected] for rs.199 on 12.10.2018 through sbi net banking using avenues india private limited as per the transaction id[protected]igaeobtvp2. The amount was deducted from my account but the mobile was not recharged. However i tried once again on 28.10.2018 for rs.398 as per the transaction id[protected]igaeqqwvo3. Again not recharged. Kindly look into that and do the favour to have confidence and trust on you sir.
                    Dec 3, 2018
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 30, 2018
                    Idea Cellular Customer Care's response
                    Dear Customer,

                    We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

                    Regards,
                    Varsha
                    Its very horrible data metwork. Every 5mins data goes 0ff. And i need to put off and put on my data to get the data service for 5 mins.

                    If the issue is not getting resolve, thinking to stop using idea serices permanently.
                    Idea Cellular Customer Care's response, Oct 31, 2018
                    Verified Support
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

                    Regards,
                    Prajakta
                    I lost mobile block my number immediatly [protected]
                    Idea Cellular Customer Care's response, Oct 31, 2018
                    Verified Support
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

                    Regards,
                    Prajakta
                    Sir incoming and outgoing are not possible.mostly time network is not available.Plzz solve this problem.
                    My current location is 25/6 Indra vikash colony, (110009), Nirankari colony new delhi
                    Idea Cellular Customer Care's response, Oct 31, 2018
                    Verified Support
                    Dear Customer,

                    Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.  

                    Regards,
                    Prajakta
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                      S
                      sagarchavan188
                      from Aurangabad, Maharashtra
                      Oct 28, 2018
                      Resolved
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                      Resolved

                      Address: Aurangabad, Maharashtra, 431003

                      I purchased idea 4g sim card of no [protected] (For rs 250 with a plan for 1 month) on 19th oct 2018. This have not activated yet despite of aadhar verification.
                      The person named sandip from idea official store at raj heights, seven hill aurangabad, maharashtra giving me non sense reasons and not co operating me. When contacted to customer care they told ur sim card is activated but not recharged from store from where u bought. I think this person sandip using customers money for personal work. I heard lot of complaints against him.. So plz resolve my issue..
                      Nov 30, 2018
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      Oct 28, 2018
                      Updated by sagarchavan188
                      This prepaid sim card issue irritating me and wasting my valuable time
                      Verified Support
                      Oct 30, 2018
                      Idea Cellular Customer Care's response
                      Dear Customer,

                      As per our recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

                      Regards,
                      Varsha
                      When customer care told me ur card not recharged with that 230 Rs plan yet(after 10 days of purchase) I went there with my brothers. By seeing us he recharged my sim on 29 oct 2018.
                      So my request to Idea is why he (Idea personnel Sandip) took 10 days to recharge. Give me clarification..
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                        D
                        Das Saurav
                        from Gurgaon, Haryana
                        Oct 28, 2018
                        Resolved
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                        Resolved

                        Address: Kamrup Metropolitan, Assam, 781011

                        From some days, in guwahati, maligaon the internet 4g network is getting very worst, sometimes it became invisible. Whenever i try to download a video it take longer time. And i uses to play online games, internet is very necessary, it should fast. And whenever i see that my network is not working properly, i feel bad and angry. Please do something,,, adress is assam, guwahati-781011, maligaon.
                        Nov 29, 2018
                        Complaint marked as Resolved 
                        Idea Cellular customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 29, 2018
                        Idea Cellular Customer Care's response
                        Dear Customer,

                        As per our recent communication some time back, kindly check the settings provided. Should you need any further clarity, please feel free to drop a line.

                        Regards,
                        Shraddha
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                          S
                          Shivam Singh Barwar
                          from Kanpur, Uttar Pradesh
                          Oct 27, 2018
                          Resolved
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                          Resolved

                          Address: Kanpur, Uttar Pradesh, 208007

                          I agree to inform you that a tower of idea any one install at our house roof it is second floor & 890 sft area available at jagai purwa, kanpur (Near cantonment) if you want to install any tower than contact with me my contact no. [protected].
                          Email id: shivam2013.[protected]@gmail.com

                          Name: ajai kumar barwar
                          Add: 42/121 malti bhawan
                          Jagai purwa,
                          Lal bangla

                          Pincode: 208007

                          State: uttar pradesh
                          Nov 27, 2018
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2018
                          Idea Cellular Customer Care's response
                          Dear Customer,

                          We would like to Inform you, that towers are set up by infrastructure provider companies. Please contact IP companies with your details.

                          Regards
                          Shraddha
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                            A
                            Amir1994
                            from Mattanur, Kerala
                            Oct 27, 2018
                            Resolved
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                            Resolved

                            Sir..
                            I'm using idea number [protected]. I had some bad experience from some calls and i lost my call details in my phone with some important condact numbers. So i need all condact details of my number by recoving i lost my phone too so i am here to request my incoming & outgoing call details of last month to my e-mail id so i can solve my problems my self
                            Nov 28, 2018
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 28, 2018
                            Idea Cellular Customer Care's response
                            Dear Customer,

                            We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.  

                            Regards,
                            Prajakta
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                              S
                              santosh kumar acecity
                              from Gurgaon, Haryana
                              Oct 26, 2018
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                              Dear sir,
                              I have been a port customer airtel to idea. My mobile number is [protected]. But i regret to inform you that nowadays i am having difficulty in conversations due to poor network reception. The handset’s network indicator shows full signal but i cannot make a clear phone call. This unwanted obstruction posing lots of inconvenience for me.

                              In this situation, i would request you to take necessary actions to resolve this problem as early as possible.
                              And i have only one option go to consumer court.
                              Idea is a very poor network in india. All network get 4g but idea is 2g/3g.
                              Thank you in advance for your kind co-operation with regard to the above compliant.
                              Nov 28, 2018
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 28, 2018
                              Idea Cellular Customer Care's response
                              Dear Customer,

                              As per our recent communication, please be informed that your concern has been raised under complaint no: C[protected], which is expected to be closed by 01/Nov/2018. Your patience & cooperation while we work on this, is much appreciated.

                              Regards,
                              Prajakta
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                                J
                                from Delhi, Delhi
                                Oct 26, 2018
                                Resolved
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                                Resolved

                                Address: 110092

                                Dear idea team.
                                My self jitendra kumar having idea postpaid connection [protected]. On dated 20 october 2018 i received a call from number [protected] (09:57) and one of female executive inform about an offer that idea nirvana plan is available to you @199 (Rs. 234 including gst)
                                Plan details: unlimited local and std call! 20 gb data per month with carry forward facility!
                                But i recieved message that nirvana plant 299 activation.
                                So, you are requested to update plan as per conversation with executive or deactivate plan. Your immediate action required.
                                Regards,
                                Jitendra kumar
                                Alternate number [protected]
                                Nov 29, 2018
                                Complaint marked as Resolved 
                                Idea Cellular customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 28, 2018
                                Idea Cellular Customer Care's response
                                Dear Customer,

                                As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

                                Regards,
                                Prajakta
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                                  M
                                  MANILA MANILA
                                  from Delhi, Delhi
                                  Oct 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: Almora, Uttarakhand, 263667

                                  Dear sir,
                                  Mera number [protected] up west ka hain, mujhe last 8 mahine se network main bahut jyada problem ho rahi hain, aap logo ko itni bhi sharm nahi hain ki apni company ka naam kharaab kre, idea walo kuch to sharam karo customer ko itna pareshaan q karte ho, sabse gandi service hain aapki, meri problem ka jald se jald samadhaan nahi huwa to main apna number port karwa dunga sir bshut pareshaan karte hain ye idea wale inko bahut sakht se sakht penalty dijiye...
                                  Nov 27, 2018
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2018
                                  Idea Cellular Customer Care's response
                                  Dear Customer,

                                  Apologies for the inconvenience caused. As per our record, your network complaint is in progress under ref. no.[protected] and you shall hear on the same till 30/10/2018.

                                  Regards,
                                  Shraddha
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                                    Nilesh Kapare
                                    from Pune, Maharashtra
                                    Oct 26, 2018
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 412101

                                    My first mobile number is [protected]
                                    When i have taken plan for 499rs.2 year back i was suppose to give bill up 499 to 599. But the employee of the idea activated 2 plans and the bill goes to 1500. When i ask the executive about it he told me that it will be refund it is done by mistakenly.

                                    That time number is supposed to be deactivated and after 2 year they are calling for bill what service you are giving and i have send many mails but i did not get any reply.

                                    I have use idea for 15years but after taking postpaid i have issue with ideas.

                                    I have told to the executive and he also agree that tha double plan has been updated
                                    I request you that is bad impression with idea is giving to the customer because of some executive which are doing fake work for there incentive

                                    All ready told that i can pay up to 499rsto 599rs of that plan but not more than that. I have drop the mail if you want that mails i can send please email on [protected]@gmail.com

                                    Thanks & regards
                                    Nilesh kapare
                                    Nov 30, 2018
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 28, 2018
                                    Idea Cellular Customer Care's response
                                    Dear Customer,

                                    Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further. 

                                    Regards,
                                    Prajakta
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                                      Prijin
                                      from Ernakulam, Kerala
                                      Nov 10, 2018
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                                      Address: Thiruvananthapuram, Kerala

                                      The idea said that they are providing unlimited calls for 1 month but they are cheating the customers by not providing this .I have charged for rs 229
                                      I am adv. Prijin .p s
                                      I register this complaint for kindly talking action against them and provide me the unlimited call facility
                                      My number [protected]
                                      +1 photos
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                                        nitish tiwari
                                        from Ajmer, Rajasthan
                                        Oct 25, 2018
                                        Resolved
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                                        Resolved

                                        Address: Jaipur, Rajasthan

                                        I have done my recharge through paytm for idea services at 22 oct 2018 at 6.21pm and my operating reference no is already provided. But they are not talking to me .My balance has been deducted already but still i could not get the plan even till 24th oct.they mr. Avdesh kumar and mr. mukul custumer care executives are misbehaving with me on phone and saying do what u can do. Both of the executive are saying that pay only through idea app service or any nearest retailor . I am very puzzled from this incident . I have already called them three times but they are only misbehaving with me . I called them 8.54pm again at 9.03pm but they only message that your balance cant be retrived nor ur recharge can be done .so please help me in getting solution and kindly punish such officers for future mistakes.
                                        +1 photos
                                        Dec 2, 2018
                                        Complaint marked as Resolved 
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 28, 2018
                                        Idea Cellular Customer Care's response
                                        Dear Customer,

                                        We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. 

                                        Regards,
                                        Prajakta
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