Idea Cellular Complaints & Reviews

Dear team, i need to keep my number [protected] (Idea) in safe custody for a year. Now i am in abroad, so i need this number to be retained. When i had an online chat with idea team (Person named swati), informed me this is available only to some area and it is not available in my location. I need to recharge monthly for 35.00 rs to keep this line active. She told this is the new update from trai. Is it like that, rules and regulations for a specific areas or as per trai regualtions? I need and answer whether i can keep my number in safe custody or not?

Yesterday i got a new sim and informed by the retailer the after getting sms in 4 hour just call on 59059 but it is not working.

Its 12 hours and i also received the sms (Hi, your [protected] no. Is active now call 59059 from your ideas sim and use * code for tele verification) but it is not good thing that 59059 is not working at all.

It is such stupidity. Instead of this we should get a call for tele verification.

My alternate number is [protected]

In my sim [mobile no. [protected]] i bought recharge for rupees 10 from
Below link:-
https://www.ideacellular.com/prepaid/plans-packs/voice-talktime

I got rs 7.47 as promised in the website. But "validity unrestricted" is
Confusing. I was surprised to discover that my calls are still
Restricted. I felt deceived.
Calling 198, only informed me that i need to recharge for rs 35 or more
To unblock my calls. So, "validity unrestricted" is misleading.
I want my calls be made unblocked.

In
My sim [mobile no. [protected]] i bought recharge for rupees 10 from
Below link:-
https://www.ideacellular.com/prepaid/plans-packs/voice-talktime

I got rs 7.47 as promised in the website. But "validity unrestricted" is
Confusing. I was surprised to discover that my calls are still
Restricted. I felt deceived.
Calling 198, only informed me that i need to recharge for rs 35 or more
To unblock my calls. So, "validity unrestricted" is misleading.
I want my calls be made unblocked.

There is no network shown in new idea prepaid sim cannot even call 59059 for activation. It has been 3 days and still no network coverage is shown. Please activate my sim as soon as possible. My mobile number is [protected]. Activate my sim as soon as possible. How will i call 59059 if there is no network shown in the sim. It has been hogh time so please activate or register my sim as soon as possible

Idea i never seen this type of network which is providing such a very very bad customer service. Specifically postpaid service, i don't no y the hell they were giving credit limit to a postpaid customer. Paying the bills in 1 r 2days late they were charging charges, then y the hell u r disconnecting the network. Then wt is purpose of giving credit facility to the customer, any way we r paying late payment charges y the hell u will disconnect the net work. It's such a stupid customer service that i never seen.

Hi,
Observed in October bill there is Rs 150/- extra added in my bill name of premium SMS.
As we are using Samsung basic handset and the user ( my father ) not sent any message because, he not even aware of 044435 number how he can send message to number.
In idea website also i didn't find these details. attaching snapshot for reference.
Please look into this asap.

I'm getting messages from 53010 for deduction of balance 5 to 10 rupees daily.
..
Jab mai idea care executive secretary baat krta hu to wo bolte hai ki aapne msgs. Kiye hai uske balance kat rhe hai
.
Lekin maine apne mobile se msg. Service center number delete kiya hua hai msg. Setting mai se...
To msgs. Jaane ka koi swaal hii nhi bnta.
...
Idea twitter handle see baat kro wo koi help nhi krte bss ek hi msg. Repeat kr rhe..
Idea ko mail krke jwaab maango to wo 3-4 days baad reply krte hai or wo bhi koi solution nhi dete.
...
Tell me what i do..?
Idea dedicated near about 110 rupees from my account.
I need solution
[protected]

Ok idea, you illegally made rs 7, 000 from me by charging me for internet without any usage

Voda-idea q2 quarterly loss at rs 4, 950.7 cr

I curse you voda-idea-aditya birla - may you continue to make losses for ever. May you lose all your subscribers

May all your employees, especially the useless "customer-don'tcare' staff all lose their jobs.

Idea has blocked my account i can't call or message anybody
I don't understand why, i have balance in my account i regularly keep recharging my idea number still they have barred service of outgoing calls on my number
My number is [protected] maharastra & goa sim

Please help me
When i called them they asked me to recharge with bigger packs like 3 months to keep the service, i am a customer it's my sole right to choose service provider which i think i want.
I always keep recharging my idea number in every 10-15 days still they barred my outgoing and message services. I can't talk to anyone now

I m unable to recieve any otp and msg to my idea number its hard to do online transaction without otp and always no network i don't recieve any msg at all
All my important work place i have registered this. Number and no msg at all
Even i didn't get my bus ticket through sms and i had to go for gmail msg

I Actually Need To Know, Why They All Are Doing This ? Can't They Provide Any Extension Regarding Validity. It Simply Playing With Us. And Taking Customer Hard Money Into Their Own Pocket, Which Is Not Trai Meant For.

I Made A Call Today To Idea Customer, I Said To Them I've 420 rs Balance, And You're About To Terminate My Outgoing Calls On 25th Nov, And Right Now I'm Using Airtel Internet, So No Way I Can't Use Idea Balance Now. Their Harsh Response Clearly Suggested That It Don't Care Customers Importance, And They Said We Won't Refund Your Money.

I Requested Them To Transfer My Balance To My Bank, They Simply Denied That We Can't Refund Your Money.

Also Without Any Prior Warning They Shutting All Sims, Which Is Not Good For Telecom Sectors.

Either Help Me By Increasing My Validity, Or Refund My Entire Money. So That I Can Port To Other Operator Which Is Not Forcing Customer To Recharge To Maintain His Sim.

This Is My Right To Have My Money Back, Requesting TRAI To Compensate, Or Providing Some More Time.

Kindly Do Something Needful,

Regards
Deepak
[protected]

Without my permission, idea is deducting my balance from my prepaid account. I didn't buy any game. Right now, i'm using feature phone and it has only one game which is full and not on the trial basis. I got a message from 53010 that thank you for purchasing the iappgame. Enjoy and have fun [protected]@iappgame.com. Whenever i got this message, then everytime rs 10 deducts. Rs.30 has been deducted inbthe blast 10 days. Ididn't buy any game. I called the idea customer care, they were saying that i had purchased the game but fact is that i didn't buy any game. My no. Is [protected]. Idea customer care is saying again and again that i've bought the game. Thay are not providing the solution. They are not refunding my deducted amount.


you can call me on [protected] if not reachable on [protected]

My idea sim. Got blocked. I need of this sim number too much because my relative only this contact as i can't atempt my calls and can't dail also. To unblock sim, i need puk code - by which i can contact to every relative. One thing also that, my phone is switched off because of blocked pin please give me puk code as soon as possible (I need puk code now) please it's my humble request

Hi idea team,
My idea sim had been churned & we enquired with idea customer care and they said my sim is churned and i need to contact the nearest retail shop for further details. Please let me know the process to get my number. I have been using this for all the bank details and also update on uan pf portal. Still my pf balance not withdraw about this issue.

Kindly help me
My churned mobile no-[protected]
Name - amir gulamkadar patel.

Regards,
Asif patel.
[protected]
Bhiwandi-421302

Idea had contact me to pay full and final of 716.92 on 1 aug 2018 in mail to close mobile number. So i paid that amount on same day and send them mail and shared screenshot. You can check that in attached files.

Now after 3 months they asking me to pay 687.73 again for closing the number we have not used this number form last 6 months still i paid bill on aug to close the number to stop harresment by there tele caller, but now again they doing same.

Please look into it.

By mistake my idea sim got unblocked as i cannot attempt my important call and also cannot dialled also which cause difficulty for me too much one thing also. That my cellphone could not open til receiving puk code. My phone is switched off. Puke code is essential to switched on phone and also unblocked sim which was block due to three time or more time filling of pin number so its my request to give me puk code to get back unblock my idea sim plz give it very soon to me

I was using idea since four years with lifetime validity, but now they are saying that your outgoung will be stopped in binging of december 2018 so you have to reacharge with 159, 199, 398, to get outgoing facility.
What is this, this is a fraud when i bought idea connection they said it is lifetime valid and now... Dissapointed from idea... I need justice it is a big fraud

Deducting amount of rs.8 for every message being sent from 51998 even though not subscribed for the flash link messages.
Even though we have not subscribed for flash link messages idea network is deducting unnecessarily the amount of rs.8 by sending for every message.
Cheating customers by deducting the amount.
I do not use internet as my mobile is 2g mobile of nokia. My mobile do not have any facilities like smart phone.
Message looks like this:
Click this link to see anushka shetty's picture, http://63.142.250.179:7070/getmedia/? Msisdn=123456& contentid=anushkas01&user=client & password=client.
Dial*123# for unlimited fun. Data charges applicable.
Sender:51998
This message is being sent to me every week and amount is getting deducted. Even customer care is not resolving the issue.
So i request the idea network to refund the amount getting deducted from my mobile number.

There is systematic fraud run by idea. I was called by idea marketing representative (Ravi [protected] and sanjay delivery boy no [protected] now both are not received my call) he told me that he is calling from vodafone idea and offer me if i port my postpaid connection to vodafone idea then my billing will be 399 and than i will be get 50gb data for use every month and also get additional cashback 299 every month which can be redeem at online shopping, specially i convinced he said about the strong network having super fast internet after merging with vodafone, and i moved from airtel to idea after talking connection i got my monthly plan is activated as 299/- (Nirvana with 20gb data) (No clarity on that) and there is no extra benefit i have been following up with idea manager to resolv‭e this issue over week now raised but customer support told me there is no 399 plan so they have planned fraud to trick customer... Trust me their network is too poor internet speed is too slow even calling network is also connect after 3-4 time dialed