Idea Cellular Complaints & Reviews

I want to change my postpaid sim in to prepaid again, but your staff is not supporting me, they are just giving several reasons like server problem, or it can be done only at specific date of the month and many others.. They are just giving reasons for everything. I'm using this sim since 10years. If i don't get my sim change to prepaid then i will port it to another network provider! Vodafone is giving it's service at doorsteps and idea is misbehaving with their customers... 😒

I took an idea sim card 1 months ago. Initally the internet worked fine but now the internet is not working properly. I have more than sufficient balance on my phone. Despite having internet range the sim card is not picking up speed. Sometimes it works on 3g speed but then immediately slows down to 2g and then stops working completely. I am really disappointed in idea services.

Stop this inconvenience else i will have no option but to switch to some other service provider. Hope you solve my problem.

Your sincerely
Prasad sarnaik

I am nayan jain i have apple i phone 8 and i’ve recently ported my number from vodafone to idea.
After that i’ve been charged for some international msgs which i did not send.
It was told to me from idea office that this no. Is from UK

When i told idea customer care about this and asked if any service is activated in my sim for which i am being charged, they told that no service is activated and i am sending those msgs. This is not possible because no notification is being shown in my phone for any such msg. And i dont even know anybody from UK.
Idea customer care then told me to visit apple showroom if any service is activated.

Apple customer care told me that there is a bond between apple and idea that 1 time charge of 5 rs is there for activation of i msg and facetime.
I told this information to idea customer care but they are not ready to take any actions and are telling me that i’ve sent these msgs and i have to pay for it

This is a fraud from ideacellular as they are not even willing to take any actions

Sir,
I would like to bring you this in notice that someone has taken out all my call details of my idea no. Which is [protected] without my permission and i was unaware of all these things... I also went to your idea store to know that who is involved in all this, they refused to give that details to me. They asked me to register a complaint regarding this to you... So its my request that kindly look into the matter and do the needful as this a very serious concern for me.

Thanks
Suresh kumar

My name is aashiq khan
Add. Village katkut tehshil barwaha dist. Khargone pin 451115 state m. P.
Mobile no. [protected]
Alternate no. [protected]
I m live in village here only 3g coverage not 4g coverage here. I m geting very poor internet speed in 3g. Geting speed like 1g and 2g not geting 3g speed. Getting 3g speed in night after 12:00am.in a day very poor speed. I m facing this problem above 6 month i m doing many calls of customer care but nothing happened now. 25km to 26km area its a big village but here only idea 3g coverage and nearest village barjhar (Nayapura) above 12km idea 4g coverage there but why idea 4g coverage not here. Where jio 4g is also the idea 4g. Here not jio 4g coverage so also idea 4g not here. But why idea cellular do that. I m recentaly doing complaint about slow internet speed and idea 4g coverage. My complaint was closed but issue not solved. I m not satisfied idea cellular service.

Hello sir/madam,

In our area a mobile tower is installed on rooftop of the 2 story building beside our society which is 7 story. We have discussed with the land owner, also complained to municipal corporation regarding the same. But no action was taken.
We have raised several complaints against it without any proper justification the complaints were closed complaint no. W27159, w26898, w26410

On that mobile tower almost 25 transmitters flitted it seems if no action was taken it will be very harmful for the people living nearby. Please ask your officer to visit this is illegal. No govt. Rules followed, it is built on 20 ft away from the society area.

We are requesting you for the help from you sir.

Please help us.

Mobile tower building area details
Mankar building (Beside mayuri heavens society)
228/1/1 park street, kaspate wasti
Wakad
Pimpri-chinchwad,

I had recharged of ₹299 unlimited pack through the idea app two days ago.Today by mistake I recharged again of ₹199 unlimited pack on the app itself.I would like to keep the ₹299 recharge as i want the 3gb per day benefit and i would like to know if its possible for a refund of ₹199 to my bank of India account which is linked in the app.

In our area we are not having enough range especially to the portion where our house is located. No calls can be made or received. We are in a pathetic situation. Many important calls were also missed. At first we used to charge it with the top offers but now we have not recharged it for a very long time as we won't be able to use it properly even if it is recharged. I hope you would take sufficient actions.

Aditya Birla Payments Bank — money transferred from abpb account to sbi bank account money debited from abpb account but not debited in bank account

1 Review
chaitanya rajula on Jun 10, 2018 Mark as Resolved

We have made a money transfer on 05-jun-2018 from abpb account registered with mobile number [protected] to sbi bank account (R krishnna murali : a/c no : [protected]) money has been debited from abpb account but not credited in above sbi bank account.

Transaction id :[protected]

Narration : fund transfer - wallet

Date : 05-jun-2018, 16:37:16

Regards,

Rajula krishnamurali
[protected], [protected]

Hi, I tried to recharge phone no. [protected] with a 199 pack, and though the money was deducted from my account, there is no sign of the recharge in the phone. The balance on the phone remains the way it was.
The reference ID at your end for the transaction is NCMP[protected].
Attached please also find a screenshot of the message from my bank regarding the deduction.

Hi,
i am very unhappy to your executive/also idea services .We are continually facing the problems of idea services, regarding invoice not getting us from idea also your service executive has not accepted our phone call.Also we are require the new connection, but he has not responding us by mail/phone call.

Customer Ac.No.[protected]Aiva Engineering Pvt. Ltd.

[protected] is the mobile number of the idea mnp service boy who has come to my office from the idea team. He is not responding to my calls although he has charged 150 rs from me and told me that it will be refunded at the first bill payment. The idea sim is still not working and still i am in airtel he has swipe my aadhar biometric finger swipe too

Incorrect bill charged.
i am asking customer care why you charged incorrect bill
they said in i phone you active and deactivate i message from 8th may to 16th may
once i message enabled i phone charge 5 rupees.
before they charge they said a message like carry charges may apply.
so i enable and pressing okay that 8 days???????????

it make a sense?

i don't understand?

i am really fade up your service.you people treating customer very bad.

i am porting my number.

thank you.

I recharged my idea no for balance top up from paytm but but instead of giving balance you have credited me 1 gb data which i was not required. For this problem i called your customer care but no one there is ready to help in this matter.

Date of transaction : 11/06/2018
Mobile no : [protected]
Operator reference no : mh[protected]

Please help in this matter.

I have been using my idea number [protected] from last 14 years. I have been posted out of india now and have been using the same number whenever i visited india, however there was difficulties in payments as idea doesnt have any network support in my country and cannot receive otp but i was making payment time to time with late fees. However now they have disconnected the number without any prior information to me. I stopped receiving the monthly bills in february and now when i checked with customer care, they said it has been disconnected and had been alloted to third party. I would like please help with my case as this number was with me from past 14 years and is linked to my every detail. I have received no intimation from idea through email about disconnection. Please if you could resolve the issue.

Sir/Madam
I wanted to delete my idea wallet on mobile no-[protected] and want to create Idea Wallet on my other number but i am failed to do so
Customer care executives give different views one said you can delete other said you cant delete your account..

I just want to delete my account with this number-[protected]

Request for deactivation of data service using 1925 stop was sent on 11 may 2018 for which acknowledgement message was also received. (Refer attachment).
But idea did not process the deactivation request as committed in 1925 message and is now charging 100 rs in the bill generated on 9th june.
This is fraud. Why should customer pay for the process lapse at idea?

My complain is about idea cellular company's recharge offer was displayed in his official website. Claims that in 75 rs recharge you will get
300 local / national / romancing minutes
100 sms local + national
1gb internet data fo 28 days

After recharge on 31st may. I see that cellular company didn't give me 100 sms service. As he claimed in his offer.

Dear Sir/Madam This inform you that I am IDEA Cellular consumer. Right now I came to Saudi Arabia. IDEA number is not working here on roaming due to No network connectivity. Even I have searched network connectivity in operator selection as manual in my cell phone. Regarding this, I am suffering For your information, I am using Samsung A5 2017 My IDEA Cellular Number : [protected] Region : Uttar Pradesh West Kindly consider my request and solve this problem Thanks & Regards Email ID : [protected]@gmail.com

Hi,

My name is rajul maru & my mobile no. Is +[protected] which is idea connection i would like to inform you that from last 10 days i am suffering from heavy network issue no one network is shown in my cellphone not only in my cellphone but i have 2 more connection on idea which is having same problem

No call is incoming or i can not do outgoing calls. I can't understand what is wrong with us. Is there is any problem in idea connection because i have done recharge of around rs.500 for 3 months unlimited plan but i can not find worthwhile without network.

I am telling you in a serious note if this problem still exist for 1 more day defiantly i will port my all 3 idea connection to any other service provider. If you can not provide guaranteed service than how can you expect large market share?

And if i will port my no. To other service provider than i want my last recharge money back... Everyone is messaging me on whatsapp (Connected through wifi) that your call is unavailable. I want urgent solution for my problem...

You can contact me through my following details :-
1. Name - rajul m. Maru
2. Contact no. - +[protected]
3. Email id - maru. [protected]@gmail.com