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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 190

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T
Tamalcha
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hello

Address:403516

I have no [protected] which is continuing more than 10 years or more, but surprisingly i am getting call from different bank & finance company regarding loans &credit card.
It's make me annoyed sometime due to odd time or in busy moment calls are coming though i never disclose my no to them, similarly today just now i received a call form some bank no is [protected] regarding credit card but how they are reaching my no? Even my adhaar...
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Lokesh Kundara
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor network and pathetic service

Address:Jaipur, Rajasthan, 302033
Website:[email protected]

Dear team,

I would like to inform you that i took the post paid connection 2 month ago to take a good service of by idea network but it's not a dirty service like internet connection and voice breaking at my home and my office address anyone many times i have called to customer care but i have not been provide resolution yet i don't want poor service like idea and also disappointed with your customer care team please provide...
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K
Krpk887
from Puttur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea post already paid mentally harassing idea company already paid

Address:560041

I have paid my post paid amount of my idea number [protected]. Last 6 month ago only. But now i am recev "paid your post paid amount" message from idea. And this is the payment issue. Please check it once. And lok adlat has been blaming mentally presuring me kindly help me above officers and idea company pressure paid again payment it's bad issue...
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J
jackrose@143
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid conversion not allowing for different circle

Address:411027
Website:www.ideacellular.com

Hi,

Postpaid connection started in 30/11/2017 mumbai circle

1) requested for postpaid to prepaid conversion on 18/jan/2018, denied stating need to complete 120 days, which was not informed while porting from reliance to idea (Lier idea cellular)

2) converted to 199 combo plan with 100/- discount offer for 5 months from dec.,
Can't you initally tell user about the lower packs available unless...
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A
apurvdoshi
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inr 3.00 deducted without using any value added services

Address:380054

I got 2 consecutive SMS from 51998. One regarding some Television Series info and one about deduction of INR 3.00

I talked with customer care and did not get proper reply. They continue to speak that I consumed Valued added services. However I did not use any.

They are saying that I have dialled one USSD code and hence it get deducted which is wrong. Also they charged my complain code for INR 3.50. They are bound...
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A
Atir Umar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong number recharged

Address:New Delhi, Delhi, 110025

I have accidentally recharged a wrong number ([protected]) of ([protected]) on 16-jan-2018 from paytm prepaid recharge service.

I am looking forward to receive a help regarding refund on this transaction as i already recharge on the correct number.

Refrence no: hr[protected]
I have attached the screenshot of the recharge details and provided the reference number as given by your operator.
br...
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@tul1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to connect with idea and other service provider numbers

Address:Mumbai City, Maharashtra

Hello sir,

I was trying to connect with my family members idea no. Through my airtel no. [protected] but unable to connect. That call was unfortunately connected to some one else not even one time (Tried more than 2 hrs.). I was wondering it just a network issue/call switch or some thing else. It was observed that many time on my no. Not only for idea but other service providers. Some times i fill some one tap/record my calls....
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R
Raku Hoshi
from Naharlagun, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

53010

I received a message from 53010 stating "dear customer, you have been charged rs 10 and your current balance is rs xxx". Without my permission they just deduct my balance and i didn't get any details regarding the deduction of my balance. So i called the idea customer care, and they say that i had purchased the game but i didn't purchased any game. The phone which i am using can support only one game. I. E snake game, it does not have the...
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P
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network problem of idea cellular in akola city maharashtra

Address:Akola, Maharashtra, 444001
Website:by email complaint :- [email protected]

Respected sir/madam,

My self pajkaj, & my address place of idea celluler network problem in Akola city, state Maharashtra cell no. [protected]
i face problem of internet speed and calling disconnected automatically ! I complaint more time but your customer care say i solved in week and close complaint but really dose not solve it !...
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S
Subhash ghuge
from Raver, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aditya idea store-bodhale nagar, nashik-mrs. mrunal.

Address:Nashik, Maharashtra, 422011

Today i went to aditya idea store bodhale nagar nashik. I requested to convert my idea postpaid to idea prepaid, but store officer mrs. Mrunal was not ready to do so she just denied her duty by saying my postpaid i'd is disabled. When i asked her about her senior she said we will not convert your idea postpaid to prepaid. We are having targets. When i called to customer care she started using abusing words and shouted on me that do whatever...
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S
sumit_02112
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment by idea employees.

Address:110017
Website:www.ideacellular.com

I have raised thousands of concerns regarding services about idea network when i was using the same. Without any
Solution to those issues not being bothered to hear the complaints idea disconnected my connection.
I m receiving calls from the telecallers and despite explaining all the issues to them again n again no action has been
Taken.
Even i have conveyed the same issues over whatsapp to one of idea employee...
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P
Pasalapudi Srilakshmisruthi
from Tadepallegudem, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my account balance got deducted twice while recharging from my idea mobile app

Address:500011

I was recharging (Rs.179) for [protected] from my idea mobile app. Payment got cancelled 3 times with some error message. At last it successfully got recharged. I saw the recharge successful message only once but my recharge history shows that it got recharged twice and by balance got deducted twice. How come my account balance deducted and recharge got successful when i got error message for payment. Please refund my money as soon as possible...
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N
Nallawadi
from Manali, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

59059 not getting connected for activation

I ported from airtel. Airtel network is lost now.. When i inserted idea sim, network is displayed on phone there but i am not able to dial any number including 59059 even to activate my sim.. Problem needs to be resolved asap as i am not able to make/receive any call.. I am stucked without any other option... Even customer care number 121 is not getting connected....
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S
Suraj Karad
from Phaltan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excessively charged for a number 055315 call which cannot be dialed

Address:411038
Website:www.ideacellular.com

Hi, I am Suraj Karad, from Pune maharashtra and,
My postpaid idea number was [protected] Maharashtra circle, now I've ported into Reliance Jio due to Idea's SCAM.
Idea cellular is doing some sort of scam to get money easily from its postpaid customers by adding some entry about dialed number 055315, which cannot be dialed and making money like 10 rupees per minute.
I am charged rs 90 unfairly which is very wrong, their...
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O
oppl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted messages on idea mobile number 9850036000

Address:Pune, Maharashtra, 411044

Dear sir,

We would lie to state that
1) idea mobile number [protected] is used by hon. Consul of bosnia and
Herzegovina.
2) it has been observed that this mobile number is getting numerous
Promotional and unwanted messages (Sms).
3) we have made number of complaints with service provider idea
Cellular ltd to stop this messages. But regrets that these messages are still been received...
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Anuraj Dahegaonkar
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

corrupt employees

Address:Chandrapur, Maharashtra, 442401

I would like to give you straight details about whats happening and it's serious. My father had already paid all his bill of two idea sims and permanently turned them off, but things did not stop there. Rather the employees began to call us unnecessarily and demanded that we pay our bills. My father explained them as he had already paid it but your staff won't take a no for my father's answer. The next week a staff member called...
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Rushikesh04
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining about unsupportive staff in your idea care office

I want to change my postpaid sim in to prepaid again, but your staff is not supporting me, they are just giving several reasons like server problem, or it can be done only at specific date of the month and many others.. They are just giving reasons for everything. I'm using this sim since 10years. If i don't get my sim change to prepaid then i will port it to another network provider! Vodafone is giving it's service at doorsteps and idea...
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A
Ashokrao101
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the 3g/4g internet on my idea is not working properly

I took an idea sim card 1 months ago. Initally the internet worked fine but now the internet is not working properly. I have more than sufficient balance on my phone. Despite having internet range the sim card is not picking up speed. Sometimes it works on 3g speed but then immediately slows down to 2g and then stops working completely. I am really disappointed in idea services.

Stop this inconvenience else i will have no option...
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N
Nayanjain
from Barmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

being charged for texting 447786205094 this no. which I did not send

Address:492001

I am nayan jain i have apple i phone 8 and i’ve recently ported my number from vodafone to idea.
After that i’ve been charged for some international msgs which i did not send.
It was told to me from idea office that this no. Is from UK

When i told idea customer care about this and asked if any service is activated in my sim for which i am being charged, they told that no service is activated and i am sending...
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suresh@1111
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fetching out my call detail without my permission

Address:Dehradun, Uttarakhand, 248001

Sir,
I would like to bring you this in notice that someone has taken out all my call details of my idea no. Which is [protected] without my permission and i was unaware of all these things... I also went to your idea store to know that who is involved in all this, they refused to give that details to me. They asked me to register a complaint regarding this to you... So its my request that kindly look into the matter and do the needful...
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