Idea Cellular Complaints & Reviews

Dear sir,

I have recharged for rs. 449/- on 06/08/2018 through paytm app with below reference number.

Ref no: kk[protected]
Wrong mobile number : [protected]
Correct mobile number : [protected]
Date & time of transaction: 08/06/2018 @ 10:54 am.

I have called the customer care to reverse the recharge and transfer the recharge to the correct number. No one is ready to listen...

[Resolved] Idea Cellular — call details for my mob no

1 Review
Po Popat Jadhav on Feb 27, 2018
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Muzhey mere call ki details cahiye pure 3 month ki so plzz o muzhey de do mera no hey [protected] plz jaldi muzhey mere no ki call details de do... Incoming and outgoing ki chaheye... Incoming or outgoing plzz send karo na jadi mera meil id :- rohit. [protected]@gmail.com hey muzhey send karo...

Dear sir, I am rinish from puliadithammam near kalayarkoil sivagangai in our village the idea network was still only in 2G but nearby places are using 4G Iam missing my 4G network plzz accept my request and allow 4g network to our village most of the people's are waiting for your network so kindly provide 4g network.
THANKING YOU...

I get 3 to 4 calls every day, from idea to port my no. to idea. I earlier had idea as my service provider, but I was cheated, by giving me a different plan, than I agreed to.I even have the recordings of the conversation in which I am told by Idea Employee about my plan details after i called idea customer service centre.I even have the bills for the following month which are clearly absoluetly differnt than what i opted for.
Following...

Hi

I have recharge idea pack of 459 rs unlimited pack for 84 days.
Payment was successful and money was debited from my bank account.
But idea recharge was not successful.

In the last month, i have faced problem happened.

Here are the details

Name: anurag botre

Mobile no:- [protected]
Date:- 7/6/2018

Transaction id:- bil*[protected]*ideacellul...

My no is [protected]
Wrongly recharge no is [protected]

I have recharge 398 data pack plan.
Costumer care not properly responding my complain.. Costumer care person never take any action and give me satisfy answer... He said to me not my fault no any option for this problem... You call wrongly recharge person and request to take my recharge back for same amount
I will try wrongly recharge person phone no...

Person from idea office is misguiding us and not doing job. I want to change my dad's idea number from postpaid to prepaid but he said we cant do two number from same home in one month as i already changed my mothers no. After so much struggle. And before all this is was teling me to come on this 1st on month then 2days later n soo on. Iam on this from last 10days...

Yesterday i got sms from no. [protected] and attached the detail of winning price and say contact to following no. [protected]
after call i know its fake, since from caller tune to all they catch up them self as a idea customer care
so please looking forward in this .
This things are spreed so fast...

I am using idea network from last 2 months and facing connection issues from the day I got connected with idea network.I have registered many complaints regarding the connection issues but without solving the customer problem the registered complaint is resolved automatically by their customer executives.Such companies don't care about their customers.Its similar like a scam from which they make money with fooling their customers.I have visited...

Sir,
I kumaraswamy bejjanki, aadhar number[protected],
I have used the idea prepaid services with numbers [protected], [protected] for few days, now iam not using those services, so i requesting for deactivation o[censored]nused idea prepaid sims registered with my name and aadhar number please kindly deactivateit.
Thanking you sir
Thank and regards
B kumar...

I had converted my idea prepaid to postpaid around the time, jio had come into the market, on request of idea personnel. They had called me to change from prepaid to postpaid. I chose a plan for rs 399/- per month with unlimited calling, sms and 1 gb data per day. Except for the first month, my bills came exceeding rs 600 in the consecutive months. Upon looking at the bills, i found vas charges to have been added amounting to rs 150 every...

I am using idea corporate number ([protected]) with postpaid plan of 99rs.
Bill was generated of 241 rs. I want reason why...?

7-8 times i have faced excess billing and network issue every time i call to customer care. They always assure me to get this problem resolve.

But now its enough i want to change my network provider or i want to change this postpaid connection in to prepaid.

Thanks...

I am facing issues with all incoming services like call and sms.
I am not getting any incoming call and sms. Whenever someone calls me, he/she is notified that i am out of covergae area.
I am in full network area and have no problem in making any call. It is just problem with incoming.

I have already talked with customer support executive an i was asked to wait....

Hello Team

I am not liable to any payment to idea. It was happened due to Idea 's worst service and support.

Please tell me the answers which i have asked several times over email and phone call as well.

Idea services were not up to mark between Jan-18 to March-18 and there were more than 16 complaints raised and none of the resolution was provided by idea.You can find my lots of emails regarding...

I have upgraded my sim to idea 4g now i am able to send messages succesfully but i am not able to receive any message. I have tried a lot and talked about this with customer care but there is no help. Please resolve my problem. For me it is really important to receive sms on my phone. I have many bank accounts linked to this phone so all the otps are sent on this number and i am not able to receive any text message. My Mobile number-[protected]...

Hello,

Good afternoon.

I want to submit a very strict complaint against idea for miss-leading their customers by pretending to provide unlimited services, but in reality, they are not offering the same.

I have faced this issue 2-3 times now, when i made an unlimited pack recharge of rs-199 and have not crossed my daily limits as well and still the idea operator says, "you don't have enough balance"...

My house is located at kainatty just 200 meters away from nh 66 between vadakara and mahe and 3 km away from vadakara town.
Idea mobile range is available all nearby places, but unfortunately it is completely out of range at may house. This causes many hardship to me for not able to access me by my contacts while i am at home.
Please look into the matter.
Dr. Abdul assis koroth
[protected]...

In the month of April 2018 i received an SMS from Idea indicating that services to your number will be closed on 28th April 2018 and within a week my outgoing and incoming facility got closed, when i enquired about the reason i came to know that KYC done for my idea post paid was denied due to More than 9 connections on my name ( Different operators), i was in the impression that idea itself has closed my number so i have to pay may month...

I was using airtel prepaid service, but want to port it into idea, i went to nearest idea gallery, and the person @ idea gallery told me if you want to port then you have to take connection as a postpaid.. I was unaware which was totally wrong information he activated nirvana plan on my mobile and i had to pay 400 bill each month unnecessarily only because of wrong information and he told for 3 months i have to use this postpaid.. And now...

From
E srinivasa gandhi
5, 2 nd avenue
Ashok nagar
Chennai
[protected]
Respected sir,
Sub : sim card cheated by idea representative to be rectified
Ref : our new number [protected]
I believed by a person mr arun ([protected]) store number [protected] stockiest number [protected] shown his id as (Idea network) direct representative of idea and told for activation of first two...