Idea Cellular Complaints & Reviews

Address: Mumbai City, Maharashtra, 400089

This is in regards to the discontinuity of the plan of rs.509 which was activated in dec'17 and which is supposed to be completed on 10/03/18.

However, after the consumption of 1 gb data, i have recharged with rs.23 to get my internet pack active.

After which my original plan of rs.509 which includes 1gb data per day, free calling, free sms, has been lapsed.

As per discussion with your service executive i came to know that only my data services has been lapsed, and free calling & sms services are still to be continued.

I just want to know, is this type of services you offer to your customers??

Just stop fooling around the people, if you cannot stick to your promises..!!

You never informed us about lapsing the services in between or never explained about the terms & conditions of your offer.

Pathetic services!!
Call me on [protected] vodafone number

Mar 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to share us your Idea contact number, for which you're facing the issue along with the complete customer care executive details like name & number to assist you further.

Regards,
Lavina

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Address: 411024

Madam,
I had register more than five complaints regarding network and voice call regarding problem .

But finally idea expected representatives call and give me a feedback we have resolved your problem and you get network sometimes and somplaces in pune city.

And that idea not mentioned in there tariff.

If Idea unable to serve me then apologise and reembarrassed me.

Why shoud I hang out next 70 days out off 84 days Plan.

Mar 4, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We've checked, the complaint has been raised for your network concern and the resolution has been communicated to you that to replace the sim card to avoid the inconvenience. You can visit to the nearest My Idea Store to replace the sim card.

Refer to the below given link for the nearest My IDea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa

Regards,
Lavina

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V

vinaysagar

from Chennai, Tamil Nadu

Jan 16, 2018

Hi team, i have lost my moble today. it has been theft from me. can we track my mobile with my imei number.

imei: [protected]

my contact number: [protected]

My mobile is theft today, I have tried but unable to catch. can we trace my mobile by iMEI number. please help me.

Reply

Idea Cellular Customer Care's response, Jan 27, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We've checked, the request has been raised for sim exchange and the same has been completed successfully from our end. For further assistance, kindly contact us on 12345 or 198.

regards,
Lavina

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Address: 400709

I got a message on my idea number that 5 rupees got deducted from my account and when I called customer care the executive talked to me very badly. after that i asked for a senior person to talk and i was kept on hold by saying that yes we are doing . but no body answered my called and the call got disconnected. This a complete cheating with the user.

Mar 14, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with the complete customer care executive details like name & number to assist you further. Also, we request you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS.

Regards,
Lavina

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V

vikram patidar

from Sendhwa, Madhya Pradesh

Jan 18, 2018

Sir mujhe 4g sim upgrade krvaye hue 3 din ho gaye h fir bhi meri sim 4g me upgrade nhi hui h mers number [protected] he. Aap jldi se iska solution nikale

Reply

Idea Cellular Customer Care's response, Jan 29, 2018

Verified Support

Dear Customer,

We regret for the inconvenience caused. We've checked, the request has been raised for the sim exchange and the same has been completed succesfully from our end. Also, your sim has been upraded to 4G from our end sucessfully. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

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Address: 503175

Without my permission, Idea is deducting my balance from my prepaid account.I didn't buy any game.Right now, I'm using 2g mobile and it has only one game which is full and not on the trial basis.I got a message from 53010 that Thank you for purchasing the iappgame.Enjoy and have fun [protected]@iappgame.com. Whenever I got this message, then every time Rs 5 deducts.I didn't buy any game.I called the idea customer care, they were saying that I had purchased the game but fact is that I didn't buy any game.My no. is [protected].Idea customer care is saying again and again that I've bought the game.They are not providing the solution.They are not refunding my deducted amount. Customer care executive also not talking professionally.

Mar 11, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we have raised the request for the waiver against the deduction done and the same will be completed within 72 working hours. Also, we've taken note of your feedback to improve our services. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

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Sir, I'm 5 year's old customer and satisfied with your good services but with effect from 12 jan 18 I'm not able to make any outgoing call and neither I am able to access any Internet facility on my mobile no [protected] after recharged of Rs 449/- on 12 jan 18. On enquiry balance is showing only 0.03 then I have recharge no with 55/- then also it is showing balance only 0.03 Rs. I am not able to contact your customer care executive also, after recharge of 449/- I shouldn't be restricted to access unlimited call and Internet facilities. Please do the needful in this regard. Please resolve my issue and contact me through call if problem still not being understood at your end.
Thanks a lot sir.

Mar 15, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 14, 2018

Updated by Shail_yar Sir, my idea mobile no [protected] is not responding against any call and internet made by me even after recharged of Rs 449/- on 12 Jan 2018 and Rs55/- subsequently on 14 Jan 2018. Please do the needful at the earliest. Thanks
Also received Messages regarding recovery of 19/- for loan recharged on 13 Jan 2018. Please Wave it off .

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we request you to share us the screenshot of the bank statement done for the mentioned recharge from the day of the recharge to till date along with the complete transaction details to assist you further.

Regards,
Lavina

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Address: 411033

I have recently port my number form reliance to idea. But the network is not working properly. It is never stable and even if 4g supported, it keep changing to 3g and h. Also i want to port it back to some other network, but i am not able to. I called customer care for the same, but my network problem is not getting resolved with the solutions provided.

Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternative. We shall get back to you at the earliest.

Regards,
Lakshmi

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K

Kapil Vitthal

from Indore, Madhya Pradesh

Jan 16, 2018

Hi i just want to convert my idea post paid to prepaid rally very poor signal and billing issue

Reply

Idea Cellular Customer Care's response, Jan 16, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternative. We shall get back to you at the earliest.
Regards,
Lakshmi

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Address: Gandhinagar, Gujarat, 382007

Dear sir i am under corporate cug plan for so many years with idea with five active numbers. Few days back i went at sky communication to convert my two postpaid connection to prepaid. Idea executive told me terms and condition so i have changed my mind to not convert in prepaid but still after two days they have disconnected my those numbers without informing me and i have visited store regarding problem but response was very poor. I have called customer care executive but still not resolved my problem. I am suffering because those are my important numbers given everywhere banks, job office etc. So do needful so others customers will not suffer like me.

Feb 18, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.

Regards,
Lakshmi

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A

Adil Shams Ansari

from Bansdih, Bihar

Jan 16, 2018

I recently got my reliance sim ported to idea on 29/12/2017 and still today their is no network, when i called customer care they said my sim is already got activated on 3/1/2018
but i dont have any network
i already tried to connect manually from the setting but it didnt work also

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.
Regards,
Lakshmi

M

Mohana28

from Gurgaon, Haryana

Jan 16, 2018

I've some network issue with the idea network in every 3 to 4 days.i'm using idea network since last 2 years, I'm tired of doing complaints but I [censored]e the same problem after 3 or 4 days of complaint.

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist and alternate contact number. We shall get back to you at the earliest.
Regards,
Lakshmi

S

Sreerama Prasanna

from Kodar, Telangana

Jan 16, 2018

I have taken idea 4g sim four days back but till now my sim isn't still activated.I have tried calling 59059 like many times but it doesn't respond .I tired even getting recharge but it says recharge failed.I have checked even my phone settings I didn't find any mistake. Please help me with this.

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number, wherein problem persist. We shall get back to you at the earliest.
Regards,
Lakshmi

S

Shushila rani

from Gurgaon, Haryana

Jan 16, 2018

Actually I want my Vodafone no incoming calls details

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,
We request you to contact your respective service provider for the same.
Regards,
Lakshmi

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I erroneously done the wrong rechagre on my number for 294 rupees. I want reversal of amount. Number - [protected].
I done recharge through mobikwik. I want reversal or atleast give the amount in my main balance of idea number.
Recharge amount is 294.
Order id - en[protected].

Transaction was done erroneously in my mobikwik account. I was checking plans and i have balance in my mobikwik wallet. The transaction got done without asking for confirmation of payment. The amount automatically deducted just because by mistake touch on make payment on recharge page. It has not shown any payment to be confirmed from wallet.

Mar 1, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, the given recharge benefits has been credited in your account from the day of the recharge successfully. Also, the recharge has been availed from your end. Hence, we express our inability to refund or reverse the given amount. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

Jan 18, 2018

Updated by sjhalani159 Please provide the benefits in form main balance. I have not used this pack yet.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

We would like to inform you, that the recharge offer of Rs.294/- consists of data benefit that is "Magic Recharge - Upto 10GB 3G, Minimum 1.25GB 3G/4G" valid for 28 days and post freebies you'll be charged as 4p/10KB. For more details, you can install My Idea Application to check & manage your account details. Also, you can check the same in My Idea Website.

Refer to the below given link to know data offers & benefits,
http://www.ideacellular.com/mobile-internet/3g/prepaid-data/rajasthan

Regards,
Lavina

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A

Ambica Durgale

from Hyderabad, Telangana

Jan 16, 2018

Hii I am ambica from Hyderabad, my network is not working since two days.there is not service of idea to my phone please solve my problem as early as possible

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina

R

Rahul Bhardwa

from Hapur, Uttar Pradesh

Jan 16, 2018

Sir my name is Rahul bhardwaj, my idea prepaid number which i was using since my high school is now churned off the no. Is [protected]. I need the number back, I reached out to your stores they denied help, please help me.
It is registered on name of my grand mother.

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,

We regret for the inconvenience caused. As checked, the given number has been churned due to non-usage. However, we request you to visit to the nearest My Idea Store to check the number availability. Also, requesting you provide us the complete customer care executive details along with the store details you've visited to assist you further.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=uttar-pradesh-west

Regards,
Lavina

K

Kumar Abhi Kushwaha

from Delhi, Delhi

Jan 16, 2018

Dear sir im not happy in idea network can i help you

Reply

Idea Cellular Customer Care's response, Jan 18, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue. Also, requesting you to elaborate your concern to assist you better.

Regards,
Lavina

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Address: Dhule, Maharashtra

Hi sir,
I am using [protected] number and i make a racharge of 462 in my aacount and then i want to convert it in to unlimited data pack but there is no option for this. I also called customer care 10 times they do not have amy solution. There is no use of that balance for me. So please make me my refund or convert it into data offer then its easy to get unlimited data plan.
Thank you

Mar 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that each recharges has their terms and conditions also it carries different mode of recharges & USSD code to avail the recharges from your main account balance. Also, we've checked your main account balance has been utilized and we'll be unable to refund the same. However, you can refer to the below given link for the 4G/3G data services recharges and for more details. For further assistance, kindly contact us on 12345 or 198.

http://www.ideacellular.com/mobile-internet/3g/prepaid-data/maharashtra-goa

Regards,
Lavina

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Address: Indore, Madhya Pradesh

I am idea customer and my mob. No. Is [protected]. I had done a talktime recharge of rs. 40 and 15 on 10th january 2017 on my mobile no. And received balance rs. 40 & 7 total rs. 47. My mob. No. [protected], my 10 rupees have been deducted from main balance account in idea at continues 02 days. I have not subscribed to any service and i haven't use internet servises. When i asked the customer care why they have deducted my money they are giving an excuse that there is a technical problem in their server and moreover the giving several type excuse. I visited idea store they told me that now it's deactivate data service. But after some time again it deduct and deducted balance from my idea prepaid acount. Again talked to customer care they said it uses of internet service. This is not acceptable. Sir i am a student i hardely get money to recharge so please look after the mater and refund my money

+5 photos

Feb 27, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that we're unable to fetch the deduction details for the mentioned number. However, we've provided you the adjustment of Rs.7/- on 10/01/2018 which has been successfully credited in your account. Also, we request you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

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Address: Bhopal, Madhya Pradesh, 462042

By mistake I have reacharged for my phone twice please help me.

I was recharging from my idea app and forget to change the number and clicked the recharge button but the number I recharged was already recharged for rs 449 please refund me the second recharge was of rs 398 please help me.

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Address: Kolhapur, Maharashtra, 416012

I have idea cellular no [protected]. I do not gave any request of value added service but also so many times these requestes and activated on my number and balance is deducted. So please give directions to mobile company. Please contact me on the above no. Or email [protected]@gmail.com i have get this problem from last 15 days. Each two days brake up the amount is deducted from account

Mar 6, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 14, 2018

Updated by Mukund walvekar I have Idea cellular no [protected]. I do not gave any request of value added service but also so many times these requestes and activated on my number and balance is deducted. so please give directions to mobile company. please contact me on the above no. or email [protected]@gmail.com I have get this problem from last 15 days. each two days brake up the amount is deducted from account

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We've checked, the request has been raised for the deduction done and the waiver has been passed for the same accordingly. Also, you can dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.

Regards,
Lavina

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Address: Dehradun, Uttarakhand, 248001

Dear team,
I have an only one idea number [protected] purched from rudrapur (Uttrakhand). I was paid 2 months bill 1600/- of this number by paytm app with successful transaction on[protected] but this number showing me outstanding of 1583/- till now from[protected].
I have called to idea customer care but he told me that they can't help me for the same, then i was visit to dehradun idea store but he also told me the same he can't help me, my number has been barred 3 time from ravi communication (Rudrapur city) in this month after paid my bill against my other account outstanding is not clear, but i don't have any other account in idea.
So please help me as soon as possible otherwise i will be visit on consumer court on tomorrow for the same.
You can call me my other mobile number +91-[protected]

+2 photos

Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our team will get in touch with you for the same.

Regards,
Lavina

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I want to deactivate my sim card as soon as possible because its lost.
I was out of my home for some days and my idea sim was at my home.
I kept it at home because i have an other simcard.
After returning home i found that i forgot where i kept the sim card. I searched almost every nook n corner of my house but i dint get it.
So that is why i want to deactivate my sim card.

Feb 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on your alternate contact number but couldn't get through as you weren't available. Hence, we request you to share us your convenient date & time to get in touch with you. Also, you can visit to the nearest My Idea Store for the same.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=bihar-jharkhand

Regards,
Lavina

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Address: Nashik, Maharashtra, 422009

Hi team,

I want to share my experience with idea gallery (Store) opposite mahatma nagar ground
Nashik. I had visit your store on 05/01/207 and apply the request for port in and they told me to paid rs 557 and your sim card will automatically activate after 7 days.
Yesterday i was called in toll free no [protected] and executive simply told me your request is completed card will activate on midnight after 12pm.
Again today morning i was called same no and told them same story they reply me your card will activate eod. Now i just discussed with customer support chat team and they said your request is rejected due to 90 days not completed in your current operator.
They dont check before proceed the request
Now my concern is either your company dont provide proper training or may its business strategy
Idea team totally wasted of my time and money.

What action we will take?

Feb 28, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We would like to inform you, that the mentioned number has been activated on 20/01/2018 successfully from our end. Also, we've taken down your feedback to improve our services regarding the Idea stores and ensuring necessary action to prevent recurrence of any such incidence. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

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Address: Surat, Gujarat, 395007

Without subscription more then 100 rs deducted with in 15 day
I never active for that service. I visited idea store they told me that now it's deactivate
But today again it deduct.
Detail of sms as per below

Your dhinchika has been activated. Amount charged is rs 105.00 /- for 21days. Renewal charge is rs 105.[protected]@21days. To deactivate sms stop to 155223. Your balance is rs.83.91/-

Mar 12, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've raised the request for the waiver towards the deduction done and the same will be provided to you within 72 working hours. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

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Address: Sambhal, Uttar Pradesh, 244302

Website: idea cellular

Dear sir/madam this inform you that i am idea cellular consumer. Right now i came to dammam saudi arabia. Idea number is not working here on roaming due to no network connectivity. Even i have searched network connectivity in operator selection as manual in my cell phone. Regarding this, i am suffering for your information, i am using iphone 7 plus my idea cellular number : [protected] region : moradabad uttar pradesh kindly consider my request and solve this problem thanks
My mobile no. Is [protected]
Email id [protected]@gmail.com

Feb 15, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 13, 2018

Updated by Osama Faiz please fast

Verified Support

Jan 15, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. To help you with your concern, kindly provide us your alternate contact number to contact you for the same.

Regards,
Lavina

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Idea cellular company send unnecessary massages and charged as much as they are comfortable to protect their cheating behaviour. Today i not used my phone for a long time and when used, saw a msg that you have been charged some money. I called them, they said that i dialed a number so i charged, like i don't know how to use my phone. They often use these tricks to fulfill their target of revenue.

Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue. Also, we request you to dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS.

Regards,
Lavina

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Address: Pune, Maharashtra

Hi team
I have switched my network from cartel postpaid to idea prepaid.
I have paid all the outstanding due from previous network and submitted the document to idea care.
Without notifying us my calls are banned, this is very pathetic service i an not expecting from idea
I would have receive call from idea that your number will be banned

Thanks.

Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, your services have been barred due to previous operator dues aren't cleared. Hence, we request you to visit to the nearest My Idea Store along with the payment receipt as you've cleared all your dues. Also, requesting you to contact your previous operator for the same and provide us the complete My Idea Store details as you've visited to update your documents and the receipt of the payment done.

Regards,
Lavina

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Address: 144001

I had purchased idea hub with idea no.: [protected] from the dealer and i had given request on 14/october/2017 to disconnect my connection but in spite of disconnecting my connection is still working. I had given request to employee working there but still my connection is not disconnected. The balance outstanding which idea has to give me was approx. Rs. 350/- but instead of giving me money; the balance is used to deduct the current bill after 14/october/2017. I want to disconnect it and reimburse my full amount as soon as possible. Thankx..!!

Dealer details: friends communications 121 master tara singh nagar market, nr sbi - 144001 jalandhar, punjab 144001 company - idea cellular

Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 06, 2018

goskula raju's response Plz send my call details

Verified Support

Jan 13, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We've forwarded your concern to the respective team, our team will get in touch with you for the same.

Regards,
Lavina

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C

Chandulalpatel

from Raipur, Chhattisgarh

Jan 12, 2018

With Due Respect, I Want To State That I Was The User Of idea telecom postpaid network from past 18 years, recently i have ported my network from idea (postpaid) to jio .
so, i need my refund back which is INR 2500 only
kindly look into it as fast As possible

Thank You,

Regard,
Chandulal Patel

Reply

Idea Cellular Customer Care's response, Jan 13, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina

G

goskula raju

from Manuguru, Telangana

Jan 12, 2018

Plz sir my number incoming and outgoing call details plz send my email id [protected]@gmail. Com plz send

Reply

Idea Cellular Customer Care's response, Jan 13, 2018

Verified Support

Dear Customer,

We regret to inform you, that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. However, to get the outgoing call details for the given number you can mark an e-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina

Idea Cellular Complaints & Reviews

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Idea Cellular reviews & complaints page 228

idea prepaid 509 plan laps

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service related problem

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money deducted

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deducting balance and customer care executive poor service

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outgoing call and internet not working q

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idea network issue

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very bad response

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wrong recharge through mobikwik

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about my account balance and its use

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idea automatic balance deduction

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recharge done twice by mistake

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deducting pf balance with any request

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complaint of idea store of ravi communication rudrapur (uttrakhand)

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sim card deactivation as soon as possible

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issue in port in request

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amount deducted more than 2 time from account

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network lost

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unnecessary massages and their charges

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call barred in spite of bill paid of previous service

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not disconnecting connection & not reimbursing my amount

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