Dear sir / madam,
This is in regards to my number [protected], for which the outgoing services has been barred by idea on 7/1/2018, on the grounds of dues not paid for the previous operator (Vodafone).
This is to bring in your notice that the final payment of rs 319 has been paid on 6/1/2018, (Find below the screen shot of the payment) i. E. After the dues have been cleared.
Further my services have been barred after the payment was made, which is unacceptable and unprofessional.
Further to add to the unprofessionalism since evening of 7/1/2018 my outgoing services has been barred, in spite of me writing two emails to customer care of idea on 7/1/2018, to inform that there are no dues on my number.
This late back attitude and unprofessional attitude of customer service will is unacceptable.
Feb 15, 2018
Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. As checked, your services has been activated successfully on 08/Jan/2018 from our end for the given number. For further assistance, kindly contact us on 12345 or 198.
Regards,
Lavina
so, i need my refund back which is INR 2500 only
kindly look into it as fast As possible
Thank You,
Regard,
Chandulal Patel
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina