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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 232

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R
Radhika Bhembre Shenoy
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor range.. from last month

Address:403501

There is frequent range issue of idea network in porvorim area since last more than 40 days however it was noticed that there is full range in south goa and at beach and other areas hence it appears that total negligence from your part at porvorim side... Plz reply immediately failing which i will be compelled to complaint to trai for compensation....
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A
asha shahi
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we are receiving abusing call from this (8108063531) idea number

We are receiving very abusing call from this number.
He calling from today 10 times and abusing my daughter and me.
He have used very bad words to abuse my daughter and when i take call he have abused me also in same way.
So i decided to complain about it.
Please provide me detail of this number user or do necessary action.
He is giving us abuse from a month from different name and number.
Now using...
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Pratik Rajvansh
from Mumbai, Maharashtra
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idea recovery agent called my contact list and misbehaved with my contact.

Address:380013

My name is hiren j. Chakravati and my mobile numbers is [protected], few days ago i got a call from a idea company from the cell number [protected] a reprensentative named himself as dharamraj. He asked me to paid the due bills of my last idea number ([protected]) after that he misbehaved with me and give me a bad words and moreover he called many of my contacts and misbehaved with them too. When i asked him to stop calling on my call...
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viney sagar
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted calls getting

Address:135001

H
My name is viney and
My number is [protected]. I am facing issue unwanted calls i am getting again and again... I called custmor care to activate dnd service but they made excused system not working. Really nonsense.. I would like to request that activate dnd service asap. I dont want any company sms or advertisement call again.

I am facing issue unwanted calls i am getting again and again... I called custmor...
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D
drtaranjit kaur
from Kapurthala, Punjab
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complaint of stopped outgoing calls despite payment of bill

Address:Gautam Buddh Nagar, Uttar Pradesh

Outgoing call on my postpaid no.[protected] is stopped on 28 dec. 2017 despite payment of bill amount 272 through trx id pb[protected] on 16 dec. 2017 at 5:44pm by paytm. I made a complaint regarding this on 29dec. But nothing has been done so far. I suffer loss for which i am not responsible. Payment is debited from my account. I have dire need of outgoing calls. Sort out the matter as soon as possible....
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PramodPethe
from Sirur, Maharashtra
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stealing the balance in the name falsely activated services

Address:Pune, Maharashtra, 411041

I have never activated the the services like rainbow and fashinz on my number. However i got the message saying 100 rs and 5 rs have been deducted from my account against these services.
I called their customer care and asked the explanation the first guy told me that i have activated these packs through some website which in reality i haven't. So i asked him for the proofs i. E. Which ip address i used, he simply hung up the phone....
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K
kishanpiratla
from Pune, Maharashtra
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cbc flash messages

Address:Pune, Maharashtra, 411038

The CBC flash messages are filling up my mobile screen and not allowing me to use the mobile at all. I tried all possible ways but nothing worked. Idea Store people say there is no option but to get troubled this way. This is totally unfair and inconvenience caused. I am not able to make even a phone call unless I close these notifications. I sent SMS to various idea numbers, visited their stores but nothing helped. Moreover, the flash message...
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A
Atiq Adil
from Bengaluru, Karnataka
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excess amount not refunded account no 100043377636

Address:560078
Website:www.ideacellular.com

Hi, i have bought idea 4g lte smart wifi and used for some period and when i cancelled the connection the out let (32, outer ring rd, 8 block, 3rd phase, banashankari 3rd stage, banashankari, bengaluru, karnataka 560085) taken excess bill amount and when i received the bill i have paid excess rs.295 and i informed to idea customer care, they said amount will be refunded to you through cheque. Billdated 16th july 2017 (Account no:[protected]...
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K
Kuttaiah Kutz
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regarding daily 1gb data package

Hi team,

I recharged for 198 to avail the offer of 1 gb daily data but now it says its 1 gb for 28 days. This is such a poor service and a way to deceive customers with these plans. After calling your customer care i get to know there is another plan of 199 which gives 1 gb daily data for 28 days. Does this make sense to you at all?

I hope you understand the concern and either activate the daily 1 gb for 28...
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Address:262308

Today morning idea activated bollywood bazaar service on my mobile number 7088* and deducted ₹35/- without my knowledge.

This deduction was completely without any confirmation and my best knowledge.

Idea cellular is losing my trust by such unjustly actions.

I have deactivated the service and i want a full refund. I want my money back.

On call customer support of the company is...
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R
ranjeet.nair
from Nattam, Tamil Nadu
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internet not working and the dumbest resolution ever provided

Address:Chennai, Tamil Nadu, 400708
Website:ideacellular.com

I have an idea number and had raised a complaint that i am unable to connect to my data services. The data symbol had a an exclamation mark and mentioned suspended. I called up idea customer service multiple times but all gave me the same response they sent me internet setting no one understood my issue and could not get a solution and here is the best part no one could communicate in english. So i got tired sent them an email writing about...
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P
Pradip Makwana
from Surat, Gujarat
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postpaid connection charges problem

Address:Ahmedabad, Gujarat, 380026
Website:www.ideacellular.com

I have pospaid conncetion and pad bill of my num [protected]
And applied for prepaid conncetion,

On 13th nov i got a call from company about pospaid conncetion and 750 rs pwer year plan activated in postpaid and on 14th nov my card moved to prepaid plan.

Now on 1st dec i got a bill of 1040.92,

After my prepaid request on 14th nov,
How can they activate postpaid plan on next day?br...
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S
Sharmavaibhav909
from Jabalpur, Madhya Pradesh
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no network after mnp

Dear sir,

I have port in to idea on 23 december & wait till 27 dec. But sim ported in idea but no network showing "emergency call only"!!
I have tried all method like restart, insert into another handset, change network search mode also. But not done.
Your customer care is helpless. Totally bakwas.
I request you to please do something.
Please response immediately....
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P
Pratik D
from Pune, Maharashtra
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wrong wap charges

Address:Bulandshahr, Uttar Pradesh, 431001

My Acn no is[protected]. I have been charged Rs.1600/- for the service which I have not ordered/used. These services activated on my number WITHOUT MY SECOND CONSENT. And Rs. 150/- for unwanted subscription. I have been charged total Rs.1750/- wrongly. I have done cross check with your customer service executive + Team Leader + Floor Manager and they all informed me that the charges reflecting in my bill are imposed without my order. I...
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M
myselfsharad
from Vidisha, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and threat through telephone

Address:455001

Hello sir
I am sharad sonawane from indian defence forces and s/o nirmala sonawane who was using the idea sim on number [protected] from last 10 yrs as a very loyal customer.
The post paid services on this number was asked to be switched to prepaid at idea office at dewas on dewas ujjain road at three different times however the staff did not entertain the request. Eventually the office rep was asked to terminate the connection...
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K
kamalpreef
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted bill after 4 years

I have received an email from idea for bill payment. I am not using idea for at least 4 years now and do not understand why they are sending me bill now. I really do not understand why they are sending the bill now. I have replied to their email that i am using idea services and have not received any response after that. Can anybody help me with this?...
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Shiva Kumar Pathipaka
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile recharge

Address:Belgaum, Karnataka
Website:My idea mobile recharge &bill payment

Idid mobile recharge from idea mobile recharge
I chosed upi transaction it asked to enter vpa
I entered I have msg from [protected]@icici
I have payed 499 to [protected]@icici it from phonepe done transaction completed successfully
but recharge is not done
I want my money to re back
My transaction I'd ICIea177d8c6e3f4f43878d286cffc8e610...
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subhasalud
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for activation

Address:Howrah, West Bengal, 711104

Hi idea,
I have bought new idea sim [protected] on 27th december 2017 in 10.30 am and in afternoon i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single...
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RafiqSk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance is deducting frequently after 4g sim upgrade

I have upgrade my idea SIM to 4g. & after that my balance was started deducting due to of data usage but I kept my data off even though 4 paise is deducting very frequently. I have spoken to customer as well but they don't have answer about this problem.

Request you to look into this or I need to port to some other carrier..

Thanks...
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Sanjay Hrasana
from Greater Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim bill problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Hello indian consumer company
my name is sanjay kumar, and i have been the customer of idea since last 5 years, and now i am running a current plan in it, 349 is the plan, jim's unlimited calling and daily 1 when the internet is there, and my bill is 400 to 450 is between me, and this month bill idiya vallo has given rs 1630, in which he has misplaced 1000...
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