Idea Cellular Complaints & Reviews

So i did the recharge according to the instructions given on the amazon's website in which i was supposed to get 2gb data per day. But i get 1.5gb data per day only. I called the customer service twice they say it's 1.5gb per day. I check on amazon's web page, it says 2gb per day. So i contacted amazon customer service and they say according to t&c no. 4 i. E "additional data benefit will be tac restricted on oneplus 5t handset and will work...

Idea store aundh did not give me my prepaid sim after i convert the sim from postpaid sim. They first forced to recharge me 80 rupees when i told i will not going to do. Then they told we are not going to give the sim to you. This number is my very very umportant number. I faced a lot of problem for this. My netbanking otp stops to come, my interview call stops i faced a lot of problem. My number is [protected] which stoped by idea store....

Date : 23/12/2017 called to
Customer care executive giving wrong information ms ragini she told she will esclate to senior and trf my call to ivr, again i called the other female also gave wrong information of recharge plan of 179 which was done by me which says.
Enjoy unlimited local + std + roaming & 1gb data & 100 sms/day for 28 days.
Where both customer care executive was arguing no 1gb is not per day is for 28 daysbr...

I have four connection of idea cards. Frequently i am facing a problem of network related. I already complaint to the idea employees but still i face this problems. Still no improvement i found.
Main problems are
Call drop
Late call connect
Net not working

Please kindly check my problems related to network and give me reply as early as possible

Thanks......

Dears,
From my idea number illegally deducted 181rs, notify with sms saying "downloading charge of animation from nazara". But we didn't download any item like that. I communicated with customer care "no benefit". My problem is why idea allowing such third party to deduct money directly without inform by any otp. This is cheating the consumers.. You can see lot of such complient for same thinks for idea cellular in compliant site.....

I had a compalint with idea cellular services ltd and i wrote an email dated 02.12.2017 and service request number given to me was[protected]. I was assured that the problem will be resolved by 07.12.2017. Nothing concrete happened and my case was closed by the company. I made an appeal on 21.12.2017 via ivr of idea and again a service request number[protected] was given and was assured of world class services. Same result. Nothing...

On or around 11th nov. 2017 your agents ms tanu mehta and her husband after calling a few times visited our residence asking to port two reliance numbers to idea. Offered 249/-post paid pack on 1st and 200/- or so, on 2nd. Got a few papers signed and tried to link with my adhar card. Also took signed photocopy the adhar. Just after a few weeks i started receiving sms "your usage is heavy pay so much to avoid deactivation bla bla". On visiting...

I was porting my rcom number to idea network. Before starting the process i was getting call from the customer care executives several times a day but the day process started i didn't get a single call from them.
Actually on saturday, 16 dec the person from idea came and did all the formalities. Same day in the evening i got a message that my request has been rejected. I called that person he assured me that don't bother it will be...

Hi team,

I have converted my idea sim from postpaid to prepaid. After that i got bill amount of rs -29.88/-. Talk to customer care told that you will get refund amount in 45 days but 3 months over didn't received refund amount.
Talk to customer care & service center representative no response.
Told me go to another service center & so on.. No proper response from them.
Please solve it asap & get my refund...

Such and stupid service. What ever they are promising while calling you, will never get fulfill.

The payment which i have made by nov 2nd 2017 was not reflected from idea side for more than ten days. When i checked with them they asked me for transaction details and i have given the details what ever they asked me.
This is more than a month almost about to be 2 months still no more progress.
And they made me...

Dear sir/madam,

I have rechrged for data plan of rs. 449 five times on mobile number [protected] on 21/12/2017 by mistake because mobile network was not working properly on that day. And i have callad to get my fund back which i paid by mistaake. Company denies it to refund.
I hope you kindly try to make process for that.

Prakash rami
M. : [protected]
Gandhinagar....

Idea cellular naver support their old customers. Their staffs who are as a customer care exicutive, these guys behaviour use to very rude.

Idea cellular have their codes by which if anyony would dial them mistakenly, they will deduct some amount. If you don't have interest to use activated service and want to get back you amount, the customer care guys rudely denyed.

The guyes have sitted as customer supoort,...

HI,

I did submit postpaid to prepaid request from Mita Enterprise 80Ft Road Rajkot Idea Store..

They asked me to deposit 100 Rs without billing and I deposited, then they given me their worst phone to talk to some lady who wanted to conveience me to stay on postpaid, I could deny after listening her boring speech approximately for 5 minutes..

Then they asked another 50 Rs for new sim card which...

Some subscription to VAS my fab zone was activated on my phone without consent. When talked to customer care executive they denied to refund Rs 5 and Rs 35. As well as denied to register a complaint.
The customer care executive was very rude and didn't listen at all about. I called the customer care immediately after deduction in balance and asked for refund as i didn't use any service....

Dear sir
My mobile no is [protected] (Niraj kochar)
During last 4/5 months vas service is getting activated without my concent
Despite of regular complaint at your store there is no result and vas service is activated every month despite of deactivating it
It is very embarrassing for me to give complain and to request for deduction apprx amount 150/- every month

Further there is a problem for payment...

My no-[protected], yesterday dt 20.12.2017, balance has been deducted Rs 20.00 from my account, I asked customer care, they told me u have played game, but I don't play any game.They forced me that u done?So what is the solution, either I am telling lie or they plz u solve it.I repeatedly told that I am not a child, no provision of game in my hand set, so I didn't play....

Hi there,

I have got new idea sim card from gujarat circle just few days ago on my name and provided aadhaar as requested. Today i just logged in idea app and i can see that name displayed is ' rupareliya hansarajbhai' where rupareliya is my surname and hansarajbhai is my middlename. It should be rupareliya piyushkumar instead. Please find below my mobile number and help me to correct it.

+[protected]br...

As a result of reliance bihar (Smart) network shutdown, i opted to move to idea network for my number [protected].

Now am not to able to call or text or even call tele-vertification number as provided. I tried it in the home network and now am in roaming @ karnataka.

I even tried to select the network and tried to manually register on idea network. But nothing seems to work. I have been facing this issue since...

Sir,
Last week i received a message that thank you for downloading animation from bazars, you have been charged rs 100/. Balance is rs 315.25/-. I complained to your customers care. But no use

Again today i received the same message and they deducted rs 100/. Again message is thank you for downloading animation from bazars.in both the cases i didnt downloaded the content. Its cheating. Now my mobile balance is rs 215.25/-br...

I have been charged by idea cellular for outgoing from my no. [protected] to 055315. This no can not be dialer and i found similar complaint registered in 2016 by someone else. I tried to report this to idea with e-mail but they said they can not waive these charges as it is valid as per them. My concern is how can they charge me for dialling such no. Which can not be dialed....