Idea Cellular Complaints & Reviews

Dear team,
I have a idea connection with you-[protected], with monthly rental-349/-
I port my no to aitrel.
I pay my amount 349+gst before the month, but your company charge data pack at pro-rata basis.
I visit your outlet in sec -18 noida, but due to portable of my no another network request denayed many times.
Plz do needful to short-out my quarry...

I am idea postpaid user from last 4 years & was in impression that idea truly care for its customers but i was totally wrong. Had experienced too many problems such as-
1. I have changed idea postpaid bill plan to rs 349/- in sept 17 after confirmation by customer care executive that my bill won't exceed to rs 400/- he didn't tell me to deactivate data services by calling/messaging on 1925 to avoid excess data usage... I came to know...

I have applied for port from telenor to idea sim [protected] on 29 nov 2017 and in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say single line and don't...

I have requested the idea cellular for the activation of international roaming facility. I am waiting for it. But i have paid this additional charges of 3000 each three times till date. Every time i request them for activation of international roaming they ask me 3000 rupees. This time also they asked me rs. 3000. I refused to pay as i have paid three times in the past.
If they activate my sim for international roaming then i am satisfied...

I have received the following email:
Notice. No.:- 51423/lok/dec-17

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at shivaji nagar court on 9th dec 2017 from 10.30 am to 3.00 pm for settlement of your account

As per the agreement signed, you have agreed to pay the outstanding dues of rs.896 for billing account number[protected]....

My 90rs is deducted for midnight movie pack. I don't even subscribed it. I tried to call your helpline no. 198 and 12345. But it couldn't connect my call to your agents. After trying nearly 20-30 times i had deactivated the vas by messaging stop as instructed in subscription message. But i need my money refunded. Rs. 90 is not a low amount. Plss......

[protected] idea money account number has miss guided me and cheated me, deduct 400 from my credit card telling me some thing different to recover one of payment from shine.com of 5406 rupees.

Please contact me and take action on this idea money account.

Idea money should take care of these type of account who are cheating regularly some one daily... Honest people are suffering because of these cheaters... Close...

I have been charged so much for unnecessary subscription which i clearly haven't subscribed. It was for some pathetic wallpapers which i'm not even interested to know.
This has been going on for a long time. The same thing happened to my sister's account, she lost almost 200rs on these subscriptions which happen without our knowledge. Are you trying to fool your customers? Are you not getting enough money? Please stop this non-sense....

Dear idea,
The url of the site:
https://www.ideacellular.com/4g.when i took idea 4g plans of kerela it is showing something went wrong. What is this, don't you have any responsibility towards customers. Now idea is becoming very worst. This problem is persisiting in your site for more than 3 months and you are not at all taking any measures to remove this problem. Last month also i had sent a complaint againt this then also...

Hello sir,

I am getting rs.1.5 (One rupee fifty paise deducted from my main bal daily over the last two months. I do not have any vas services active. I have confirmed this by m sending sms to 155223. Kindly assist in resolving this issue. My number is [protected]. It falls under maharashtra and goa circle. I have installed my idea app and checked for deductions via app, however no such transaction record appears....

I have port my number to idea from airtel and my nuber ported 2 december then i have recharge rs @ 71 as my first recharge in idea after it i received a thanks sms from vas services to activated its sevices as ero videos, hotshots, discovery adventure 3d, vifi, mid night movies etc which i did not requested my balance is wrongly charged by vas services
3dec [protected]@5 by hotshots vas service
3dec [protected]@31 by discovery adventure...

Hi,

I have been charged for 300/- rs for unauthorized services and was access.
I never requested for any service and never accessed wap applications.

I was charged for music pack service on 07-nov-2017 for rs. 99
I was charged for wap animation on 10-nov-2017 for rs. 100
I was again charged for wap animation on 18-nov-2017 for rs. 100

I am only the single sole user of my mobile...

Sir. Daily in the morning at around 7:00 to 8:00a. M i am receiving the messages shown in the subjects which has no meaning... And after analysis of service centre number it is found that this msgs. Are coming from 58595 which is idea registered service centre.. I m receiving this msgs since last 1 month. So, now i m complaining about this matter... To the company... To take this matter very seriously... Otherwise i will go through national...

Your faith subscription has been renewed @rs 5.00 /- valid for 1day. To unsubscribe sms stop to 155223. Click now http://bit.ly/2twuFJh your balance is rs.3.06/-

Without knowing me, my balance is often cut off. I am sorry that idea, which is a very good company, has its network of such misbehavior as its customer. I have filed your complaint very often on your customer care 198, but still they have not refunded my full balance....

On[protected] i recharged 347 to idea mobile using amazon paybalance.in view offers page amazon showed that unlimited call and one gb internet for 28 days, but i can not use internet data and then i contacted idea customer care and they said such an offer of call+ internet data does not exist today onwards, i recharged as shown in amazon view offers page (Same offer is shown in paytm and freecharge application) so that i missed 28 gb internet...

This is regarding my idea number (Mp region)

From 13th nov, i have been charged for vas activations which are done automatically on the number. The issue started after i recharged my number with the 3g plan on 8th number (For rs. 97).

On 17th nov, two vas services were activated on my number, without me doing the same. I have been charged rs.20 each day for that till 24th nov. I requested to deactivate the service...

Hi,

I am trying to disconnect my idea number: 91-[protected]. I tried to disconnect it from october, 2017 onward. Initially i was being told, they can't disconnect it before completion of 3 months. Later on a, after completion of 3 months, when i went to idea store, keshtopur, kolkata, west bengal for the second time, they again didn't take my request and mentioned it can't be disconnected before 120days (1st dec-17).
I...

Hi sir\madam,

I am a customer of idea. I had switched from tata docomo to idea and it was the worst decision i have ever taken.

I stay in dombivli and i visited your idea gallery in dombivli (West). I payed my bill on 15th november and enquired about conversion from postpaid to prepaid. The lady just informed me to come on 1st december before 3:00 pm.

Likewise i came on 1st december and i was...

Hi,
I'm trying to set barring service but got notification "error". Much contacted care for password but they doesn't aware about it.
From 2 days got voicemail but how to listen? Its issue. Care executive said this service excluded then how can i got that mail?
Caller id service when i'm tried to hide my i'd during outgoing call by changed setting had error there too.

Please solve these remedy....

Every time i requested for internet service, they say it will be done but i am not getting internet service also i want port it to vodafone post paid, as my connection in idea is post paid. Please guide me for the porting so that i can get rid of all the issues of idea cellular,. My number is [protected] from maharashtra thanks.

I have this number since two years. I have other idea number which is pre paid but services of this...