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3.2
Updated: Oct 7, 2025
Complaints 16718
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6845
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Idea Cellular reviews & complaints page 24

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M
[email protected]
Jun 7, 2021
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Address: Pride World City, Charholi, Pune, 412105

My phone has no network since last 3 days. Initially I thought that its problem in the place where I was located. But then while I was travelling and I finished my travel of more than 1000km, problem still persists.
I tried to change sim slot, changed phone, did everything that should be done on my side. But still problem is as it is.
More frustrating job is when I call to customer care and request to resolve the problem. They just assure to solve the problem and call back to my on my phone number which has no signal. Whatsapp customer care number send otp on same number which is not operational.
I have no choice other than waiting at this moment.
Idea Cellular customer support has been notified about the posted complaint.
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    C
    Comcom
    Jun 7, 2021
    Resolved
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    Resolved

    Money is deducted from my wallet but my recharge is not done. Order ID for the same is
    PRE[protected]. Please resolve my Query
    Jun 8, 2021
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
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      N
      Nihaalgh
      Jun 7, 2021
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      Address: H No. 102, Hali, Chandel, Pernem Goa

      I do a recharge of 599 everytime. But I can't call any number. Whenever I call, it says the number is incorrect. No matter what the number is. I can't change the sim also as it was bought in Karnataka during college days. Now I reside in goa. The Idea store guys refuse to give me another sim. Also porting from one state to other using the same operator is also not available. Very very frustrated as even after paying so much money for the recharge, the calls are not going through.
      Idea Cellular customer support has been notified about the posted complaint.
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        M
        Malavika kiran
        Jun 7, 2021
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        Today i recharged through vi app. amount debited and money deducted from my account and they showd recharge successful. But rechrge is not activated.
        Idea Cellular customer support has been notified about the posted complaint.
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          B
          bbineshpulickal
          Jun 7, 2021
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          Address: 81118 64263 phone

          Today I recharged[protected] for Rs 349/-
          Using Vi app and amount deducted from my account Transaction ID PRE[protected] at 09:38,
          Still it is not activated
          Idea Cellular customer support has been notified about the posted complaint.
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            N
            nilam phadtare
            Jun 7, 2021
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            Money deducted bt recharge not done
            Idea Cellular customer support has been notified about the posted complaint.
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            ok bt done it fast
            Reply
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              K
              Khan Mansafa
              Jun 5, 2021
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              Respected mam/sir
              Idea is not providing quality network. Though i live in high tech are, poor connections. My mobile is 4g, Sim is 4g still idea is providing E+, H+ network. It Takes to long to load a single picture. I am fed up with this. I am unable to attain leactures due to poor quality of network it buffers alot. A humble request to resolve this issue.
              Idea Cellular customer support has been notified about the posted complaint.
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                L
                Labmeh
                Jun 4, 2021
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                My account has been submitted twice but my phone was not recharged.

                Value pack rs. 149(debitted twice)
                Unlimited pack 28 days

                Cell number - [protected]

                Amount debitted on 2 June 2021
                Idea Cellular customer support has been notified about the posted complaint.
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                  D
                  dgsakshi
                  Jun 3, 2021
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                  Address: S.N.124/283 bhimnagar mundhwa pune

                  मुझे कंप्लेंट करणे के लिये ५-६ बार मोबाईल फ्लॅट मोड पर डालना पडा...
                  मे एक UPSC aspirants हु अगर आप एसे नेटवर्क सप्लाय करोगे तो केसे स्टडी होगा...
                  एक तो कोरोना ने लगादी आपतो थोडा रेहेम करो...हुवा तो नेटवर्क इश्यू सोलव करना भाईसाहब...
                  Idea Cellular customer support has been notified about the posted complaint.
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                    N
                    NawazNasreen
                    Jun 2, 2021
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                    Address: 26, Kamatchipuram, East sandhaipettai, Madurai

                    Have done the recharge via online. Money deducted from my bank account but the recharge was not done. Called customer care but no response. Send mail to [protected]@vodafoneidea.com, mail was undelivered.

                    No response from the company for the call or recharge
                    Idea Cellular customer support has been notified about the posted complaint.
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                      G
                      Geetesh Kankeshwar
                      Jun 1, 2021
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                      Address: Idea Cellur - 21st Century Building Ring Road Surat

                      Dear Sir / Mam,

                      My Post Paid connection number is [protected] and Addone Number is [protected] bill is pending on 1st covid-19 pendamic so pls. my bill amount Rs. 3225/- is bill is paid to this time so. pls. inform me my post paid number running position up to till date mane karavi apo surat ma me idea na main show room upper request kareli pan mane proper responce malto nathi so pls. resolve my quirey
                      Idea Cellular customer support has been notified about the posted complaint.
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                        D
                        [email protected]
                        May 31, 2021
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                        Address: Ujjain

                        Gareebo ko lutna band karo ullu bnana band karo sabse ghatiya network hai tumhara complaint kr kr ke pareshan ho gya hu main na hai customer care pr koi thik se bat krta hmesa ek hi issue btate ho system update 1000 issue bta dete ho 1 se 2 din tak ka time. Le lete ho uske bad phone lgate hai to or time le lete ho etne smay me kisi ki net ki validity khatam ho jaye mujhe ap ye btao agar 5 din mera net nahi chala ap kya mujhe 5 din ka paisa de skte ho nahi na nahi validity bda skte ho ...khun paseene ka paisa hai baddua hi de skta hu tumhari ese ki tesi idea walo ...
                        Idea Cellular customer support has been notified about the posted complaint.
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                          S
                          Suvarna Gavali
                          May 31, 2021
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                          Address: B105, Elegant Residency, Nigdi

                          Since last 2 weeks my idea SIM is not showing any network.
                          Idea Cellular customer support has been notified about the posted complaint.
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                            R
                            Ravidatt
                            May 30, 2021
                            Resolved
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                            Resolved

                            Address: Lucknow

                            Hi Team,

                            I want pf withdrawal no any contact person of idea cellular services Limited, my Employee id-876034
                            Kindly help to withdrawal my pf amount...

                            Mobile no.-[protected],
                            Email [protected]@gmail.com
                            Jun 8, 2021
                            Complaint marked as Resolved 
                            No call or mail recieved from company
                            Idea Cellular customer support has been notified about the posted complaint.
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                              J
                              Jezneel
                              May 30, 2021
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                              I've been charged Rs. 25 for pre-embedded games which I didn't even selected. This amount has been deducted from my balance which is wrong I did not selected this games.
                              I received the message, here it is:

                              Hello!
                              Thank you for choosing to access Pre Embedded Games,
                              You have been charged Rs. 25
                              Your balance is Rs. 71.34
                              Idea Cellular customer support has been notified about the posted complaint.
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                                J
                                Jaglan ji
                                May 29, 2021
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                                Address: BADYA Brahman

                                Sir mene online recharge app.
                                For pay se 219 ka recharge kiya

                                it recharge was seccess by app
                                but mujhe recharge recive nhi hua
                                Date 18/5/2021 ko kiya
                                my no [protected]

                                add with 2 screenshot seccess attached.
                                I called 7 day wait bi idea helpline
                                But no recharge receive and no refund my money
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  J
                                  Jaglan ji
                                  May 29, 2021
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                                  Address: Vpo BADYA Brahman

                                  Sir mene online recharge app. For pay se 219 ka recharge kiya

                                  it recharge was seccess by app
                                  but mujhe recharge recive nhi hua

                                  my no [protected]

                                  add with 2 screenshot seccess attached.
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  May 29, 2021
                                  Updated by Jaglan ji                                   Recharge was not receive

                                  May 29, 2021
                                  Updated by Jaglan ji                                   Recharge not receive
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                                    S
                                    sujin1
                                    May 29, 2021
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                                    Mistakenly recharged to wrong number through MObikwik. please change to correct idea number
                                    Date[protected]
                                    Txn Id-MBK[protected]
                                    Idea Cellular customer support has been notified about the posted complaint.
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                                    Hello please solve asap
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                                      A
                                      amol chinchansure
                                      from Pune, Maharashtra
                                      May 28, 2021
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                                      Address: Flat number 602 A wing, Gokulam Society Patil nagar, Dehu Alandi road Chikhali

                                      I have network disconnect issue, call disconnect, automatic dialing +913095 will my all 3 idea sim card, no issue in phone, my contact number-[protected]. Location- Pune, facing issue from last 3 months.
                                      Raised complaint near my 30 times but no resolution yet.[protected] have same issue.
                                      Idea Cellular customer support has been notified about the posted complaint.
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                                        S
                                        Shailendra Badiwar
                                        May 28, 2021
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                                        I had complained 1 week ago but no response till now, my sim not showing network for 15 days and more..team idea is not solving my problem.
                                        Idea Cellular customer support has been notified about the posted complaint.
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