Idea Cellular Complaints & Reviews

My international roaming service was not activated when i reached singapore on 29th of june. I complained about this several times to the customer care. I was very dissatisfied with the customer care as they were not at all informative and professional. They told that i need to contact the local (Singapore) network provider m1 to activate the roaming service which was not the right solution. Such a stupid solution to ask the customer to approach...

I have applied for idea postpaid services for no. [protected] against billing account no.[protected]on 23.11.2017 at idea store in mancherial, telanagana. As per trai, idea executive have to verify my address. Without verifying my address/calling my alternate number, i got a message saying address mentioned by me was not found. I am a government company employee residing in a company quarter, how it couldn't be found (I was wondering). I...

Idea कंपनी के[protected] इस नंबर के द्वारा दिनांक22.11.2017 को दोपहर 1:20pm, 1:55pm और 1:28 बजे पर मेरे मोबाइल नंबर +[protected] पर कॉल किया गया और अपने आपको idea कंपनी का देश का सबसे बड़ा अधिकारी बताया गया और...

Hello sir/madam
Have sent porting request code (Idea no: [protected]) message on 23/11/2017 with ist 18:36.
But i haven't received any porting code. I tried for 3 time on same day. And on 24/11/2017 also tried to get it..
And also i had contacted too many times idea customer care on same dates. But they are not responding well n they're saying take 48 hours to get the code. Realates to it. I[censored] have any direct mail i'd...

Hi,

I would like to bring this to your notice that i opted to port my airtel postpaid number to idea postpaid.

For this i submitted my documents on 1st november 2017 and my number got ported on 13th november 2017 i. E., after 13 days, but after porting i am not getting signal on my sim and it is showing only "no service".

After confirming from idea customer care i got to know that the sim card...

I am having a CUG post paid connection, last month we ported from idea to airtel as they were imposing unnecessary charges.Now they are calling on all the numbers which are usually of my relatives and close friends asking them to pay the pending amount of 3000 which is fake as we paid all the dues before porting.Kindly help me out ....

My account number is[protected].. On september 2017, i made this regretful decision of joining idea cellular network and subscribing to idea 349 plan in 4g. I use data only to check mails, make calls in skype and the daily limit of 1gb would have easily satisfied my need.

Within the first bill cycle i got a message from idea cellular that i had subscribed for one of their vas services. This was a shock to me as i never saw...

His is to bring to your kind notice highly unacceptable billing for idea postpaid number [protected], which is used by my elderly mother on a simple keypad nokia phone.

Idea cellular claims that on 1st november (10:56:46) she made call to this number 055315 for a period of 59 mins and 42 secs.

I was shocked to see the bill (Invoice no. Klp[protected]. Reference no.[protected], invoice date-10 nov 2017, account...

My plan is rs 349 but every month i'm getting more than rs 600 so i want to migrate my number to prepaid. Idea store asked me to pay extra 7 days bill amount with the actual bill for taking the migration request. I have paid and they have taken the request but now im getting message that the request has been closed and in that its mentioned i have agreed to close the request. For the past three months i'm going to idea store always they are...

I have complain against the dnd service activation. I had applied twice. But the service has not been activated. Then i call to the customer care, the executive told me two things:
1) the request rejected because it is earlier activate. But actually the service is not activated.
2) she said to me to re-raised the request.

In this both condition. The idea did not send me any acknowledgement that why my request...

Dear idea,
In our area there is 100% full network in 3g & 4g. But we were facing poor data speed.
I also contact customer service centre. They were send some settings to my mobile. I also set manually & set also automatically. But after this data speed is very poor. Plz solve this data speed problem.
Our area details:-
Mob-:[protected]
At-khutli
Po-khanvel
Silvassa (D. N. H)
Pin-396230...

Hello! I just dialled idea postpaid customer care number and got to know that my idea number has been permanently disconnected.
I was out of india for past three months and due to this i was not able to pay my bill. And when i came back i paid my bill as soon as possible.
But even after 2 days when the number didn’t start i called up idea customer care and got to know this.

Please help me as this number is...

I was an active idea user from last 1 year with idea postpaid, whereas befire moving to abroad, i planned to deactivate my postpaid connection and switch to prepaid because my i wanted to keep my idea number active due to registered on various accounts. However i went to idea store for procedure where i cleared my outstanding balance with idea on april 4th 2017. And submitted my id cards for prepaid registration of same number. I was informed...

From last 2 bills idea has added subscription charges in my bill.
Simply i want to know the "way of my authentication" to activate that service.
Again and again they give me useless answer they said "sir eise he hota hai"

How can idea and other operator pay any amount to third party without take permission (I. E otp, form etc.) form there customer....

This is kamalakarr. Contact num is [protected]. I have ported my existing reliance connection [protected] to idea sim. After 7 days my number was activated successfully. Before connection your executive told some story sir, our network is this our network is that, unlimited calls, daily 1 gb net and no roaming charges (Especially a lady mentioned outgoing and incoming calls). We have so many offers. Said please use our network. We give this...

Sir, myself deepak kumar. I had an idea postpaid sim, got ported out recently on 08/08/17 to airtel. My concern is regarding security deposit of (Rs.150/-) and last payment with idea of (Rs. -119/-) which yet to be paid. I visited the idea store after got ported out and told to wait for 90 days as the money will get refund automatically by cheque to my mailing address. But till the date it has not done. I have attached my last bill with idea...

Please start my mobile number [protected] when i have deposited outstanding bill of this number.
I ported this mobile number from airtel postpaid to idea prepaid before two month ago
Thank you
.....

I have been using idea 4g data card for past 1 months, but they have been started to charge the vas charges for two daya. This is absolutely fraud with customers. As they are saying this is third party links and do not have any control. Then why is first place they are allowing such links to appear. I have never requested for vas or subscription of any such services. I had sent message to deactivate the service but instead of deactivating...

Hi team,

My number ([protected]) got deactivated by idea even though i was doing regular recharge on it and when i brought this number/mobile along with me in uk.

I have this number linked to so many places and idea team is not even listening or ready to help.

I am in uk and cannot go physically there to their shops but when my family visited or i called them they completely denied to support.br...

Hello,

I had recently topped up my balance to the number [protected] few weeks ago and then got charged to these vas services one after another.

"your rainbow": 150rs | 18/11/2017
"gamepind": 35 rs | 20/11/2017
"your combo plus": 150rs | 22/11/2017

Now i have 44 rs balance left. I barely used around 20rs on calls. This is blatant robbery and i want a refund to my balance....