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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 246

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K
kaustuv kautsayan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without previous intimation mobile number closed by company

My idea post paid number [protected], which has been using for last 3-4 years. Nowadays cellular companies are offering 1gb data and unlimited free calls in 3-4 hundred rupees, on the other hand my idea bill was coming about rs. 8 hundred per month in last two month. I applied for number porting and get a new connection from airtel. But the number did not activated, again airtel provide a new sim for the ported number, this time again the...
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Vijay Zakhaniya
from Kheralu, Gujarat
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recharge purpose not satisfied your customer care helpline

Address:Rajkot, Gujarat, 360055

Dear sir, date:21/11/2017 vijay zakhaniya mo: [protected]

તમારી આઈડિયા કંપની વાળા એ મને તા:૧૪/૧૧/૨૦૧૭ થી સારી સ્કીમ ની લાલચ માં નાખી ને હજુ સુધી કોઈપણ સ્કીમ આપેલ નથી અને હજુ ૨૪ કલાક ૨૪ કલાક કરીને ૭ દિવસ થી...
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H
Hem912
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud complaint

Address:Pune, Maharashtra, 411028

My mobile's IMEI number is : [protected].

I have sold my iphone6s 64gb gold mobile to manoj kumar(fraud). we met throud OLX. his mobile number is [protected], [protected].
He told me that he will transfer 35000 amount to my acoount. but still we didn't receive any amount. i sold my mobile to him on 18th nov 2017. his mobile is switched off now. please help me....
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A
Amey Mankar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

migration of postpaid to prepaid

Need to change postpaid to prepaid.
I had activated jackpot offer on postpaid. After 3 months offer got automatically expired and company charged me without any intimation. I got message after utilizing 90% credit limit. This is total fraud for me as company should shut down data once free units have been consumed. Atleast they should alert that jackpot offer has been expired. Now i just want to get rid of pathetic service of idea....
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M
Manikantan A M
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debiting phone balance for no reason

Address:Kutch, Gujarat, 370655

Since last two, three months it is observed that idea cellular debiting the balance without any reason. Today 5 rupees debited from phone balance, I called customer care and complainted but they are telling that you have dialled 123 so your balance debited!!!. You dont believe, I didnt used that phone at that time!!!.Idea trying to loot it customers by debiting their balance silently!!!Strict action may be taken against them....
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A
Arpita G
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding changing my three no to corporate no without my permission

Address:Indore, Madhya Pradesh, 452002

I had three number in idea esic hospital cug group. 2 months ago it was con verted to corporate numbers without any prior permission from me.. For the same concern i went to idea nodal office in pardesipura on 17-11-17 and met mr sachin jaiswal and adressed him the concern.. He told me to wait for a day.. Still there is no response.. We are really frustated with this matter... Even the authorities are not allowing permission of porting to...
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R
rroityadav
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea customer service center - mata mandir road, kashipur

Address:Udham Singh Nagar, Uttarakhand, 244713

Visited idea office located at mata mandir road kashipur to pay my bill and get my postpaid number converted to prepaid. The staff (A lady clad with numerous layers of makeup) behaved in highly unprofessional manner and started shouting on me when i requested her to charge on pro-rata basis and thus convert my number to prepaid.

As per my experience the bill can be paid at any store on pro-rata basis and the number gets converted...
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V
vikstein
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized deduction of balance by idea cellular

Address:Pune, Maharashtra

I am using an idea number [protected] and on 17/11/2017, i received a message that rs 5/- have been deducted from the account (For the reason best known to them).
Tried contacting the customer care multiple times on 12345 and 198 and always got to know that all their executives were busy and was asked to call later. Finally after 3 days of hard-work, i got the privilege of speaking with their customer care executive on 20/11/2017 and...
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S
sivakp
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got debited from my account and not refunded back

Website:www.onlinesbi.com

I got a call and inr 4999/- got deducted from my account twice, the bank statement shows as othpg[protected] idea money and othpg[protected] idea money. The amount is not refunded back. Please let me know how this happend and try to solve my problem. I called that particular number and asked them to revert the money as it was debited two times from my account which was having on sbi but action was not taken till now...
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A
adlim75
from Amli, Dadra and Nagar Haveli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and bad attitude

Address:380015

My no. Is [protected]. I have made complaint... I got message from idea that someone will contact... But still no one contacted... Only telly caller phone came which was not understanding anything... When i said about leaving idea... He said "its your decision"... He has no reply for bad service... Why mobile number could not be activated... Just nothing... Very bad... I will have to move to top authorities... If they listen....
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A
Altera
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave of a customer care executive

Website:www.ideacellular.com

My name is tanumay majumdar. I am using idea cellular since long time across the country. I must say its a good cellular service to keep faith. But today when i called the customer care regarding a query about my data deduction status, the concerned executive acted really harsh as if it was my guilt that i asked several questions about those deductions. It seemed he doesn't care about customer satisfaction while talking to them.
Idea...
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J
Jasmeetsingh1
from Faridkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vas activated automatically

Address:Ludhiana, Punjab, 141412
Website:www.ideacellular.com

The vas service has activated automatically on my mob no. [protected] and i have received activation msg after that i called customer call center and it didn't contact. I called the customer care for many time but they are not success. Charge of rs. 180 against midnight movies vas charges was showing in my account. So please i request you to correct / less rs. 180 from my current idea bill. If you are unable to revised my bill amount so i...
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G
Ghouse.ahamed
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i'm complaining regarding deduction of unnecessary charges from balance.

Sir / madam l user of idea network the are simply activating different scheme s with out permission and intemation. If customer care is called they will not take any responsibility please take any action against them. They activate services which are unnecessary and irrelevant they activate services like yoga tips, games and we will misscalls from international numbers by mistake if call back a unwanted add which will deduct almost 50 present...
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S
shweta13mk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

useless services auto activated

Address:411041

I am continuously facing the issue o[censored]seless services getting auto activated on my mobile.in spite of requesting to stop activating any single service on my mobile, it still continues the same. I was asked to send a "stop" message on 58595.. And now i have started getting some stupid kind of messages... Please find the attached file. Today again 1 service was auto activated when i was not even using my mobile. When i called the customer...
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vipinpg
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea international roaming not working

The idea international roaming service not working since 16th november 2017 night 8pm (Ist). The issue is not resolved yet and we are not able to use the number anymore. No service for the sim card. Contacting customer care always saying that the issue will be resolved today. But its already 3 days since no service.

The support team is saying that the issue is resolved, but i am not getting connected to the network. Even when...
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S
Sarim9449
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port from smart gsm to idea

Address:Kolkata, West Bengal, 700017

I have port my number reliance gsm number porting code rk477251 to idea network.

My mobile number is [protected] i also got the sim card of idea after submitting the documents but till date the prepaid connection is not activated

Can you please look into it and advice as the request is being made on 14 nov and till date the connection is not yet activated

Sim no.[protected]...
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A
Azeez Petrochem
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer expires soon

Dear sir!

Previously i was using 3gsim. After i upgraded my mobile to 4g, i swapped my idea sim from 3g to 4g on 4th of november 2017. After the new sim activated, i visited idea 4g website and searched for offers, and i got to know about the offer of rs.392 which gives unlimited calls and daily 1 gb 4g for 84 days. Then i requested for that offer by entering my sim number on 5th november 2017, 11.20am, then i received notification...
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D
dhonu
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care executives are always busy

Idea customer care executives are always busy. By default packs are activated in my no and automatically balance is deducted. Whenever i try to call the customer care it always comes out to be busy. I can't understand any time i call them they comes out to be busy and busy and busy. Fed up with their service. Thrice money has been deducted from my number but due to their pathetic service i am unable to talk to their executives to resolve...
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M
Mauli Design
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posted bill outstanding amount

Address:Pune, Maharashtra, 411014

I was received below notice for idea last month regarding due amount

Dear customer, your idea mobile ba[protected]/9370277xxx (Nuber hide) due amount is rs. 261.62 request you to make the payment to avoid further action.

I have tried paid this amount by idea app and online portal but since i have port my no. That time to air-tel it din't accept transaction. Then i was psycaly went to idea outlet and did this...
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mrvikasp
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst internet facility

Your idea internet facility is too much worst, cheap.
Today your internet facility is down without any reason
Your network is too much slow, i set it to 3g mode but i am not able to stream properly.
I want to port my this number into any other network.
Till its 12:35 am but i am not able to stream or download any videos
I know that you are unable to tackle this issue. But still i am writing and raising my...
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