Idea Cellular Complaints & Reviews

Dear all, it has been twice that my prepaid balance has been deducted from my idea account for my number[protected]. Today i got a message that i have downloaded an animation from nazara and all the balance from my prepaid account has been deducted. The balance was rs. 63. When i talked to the customer care representative, she told me that i have downloaded some animation from nazara. This happened last month also, when i had a balance of rs. 43. I have not downloaded any such animation. When i talked to the representative she disconnected the phone without listening to the full matter.
Please look into the matter and get this balance reversed immediately otherwise i will have to make a complaint to trai

I have requested through idea store for postpaid to prepaid for my number.

Tomorrow on 20 - nov. 2017 my card shows me no service.

So i change the card with was provided by idea store. But still this card is not working still it show no service in phone

So now my both card showing no service. What i have to do.

When service going to active.

How many time you will take.

My no. [protected]

I have closed and migrated my idea no.[protected] postpaid in the name of raman arora few months before. But i am sorry to say that i have not yet received my refund of my security Rs.150/- so far.after lodging many complaints to you through phones and office instead not yet received my Rs.150/- so far. Send it now early it is already too late.if you already sent me cheque but i have not yet received. So please reissue my security refund cheque of Rs.150.now at your earliest

Hi sir,
Fraud has happened on my card number with [protected] from mobile number [protected] and i was told by her sbi merchandiser dept stating (" your accumulated rewards points will be refunded back to you it will rebate in your account or you will get amount in your account however that didn't happen and i was fooled by them and this amount was deducted from my card.
20/11/2017 idea cell-billdesk mumbai in 4, 998 authrosied number :-097753
20/11/2017 idea cell-billdesk mumbai in 4, 998 authrosied number :-098686
20/11/2017 idea cell-billdesk mumbai in 4, 999 authrosied number :-098790 please help me out from this.

My idea post paid number [protected], which has been using for last 3-4 years. Nowadays cellular companies are offering 1gb data and unlimited free calls in 3-4 hundred rupees, on the other hand my idea bill was coming about rs. 8 hundred per month in last two month. I applied for number porting and get a new connection from airtel. But the number did not activated, again airtel provide a new sim for the ported number, this time again the number did not activated. Third time airtel provide the new one but unfortunately i could not get the connection.

Further, idea has also disconnected my mobile connectivity without intimating me, before receiving third time ported sim from airtel. Now i am in swirl, neither i have airtel nor i have idea connectivity.
Please, provide me justice as i and my family are suffering from mental and economical harassment due to dis-connectivity of my old number.

Dear sir, date:21/11/2017 vijay zakhaniya mo: [protected]

તમારી આઈડિયા કંપની વાળા એ મને તા:૧૪/૧૧/૨૦૧૭ થી સારી સ્કીમ ની લાલચ માં નાખી ને હજુ સુધી કોઈપણ સ્કીમ આપેલ નથી અને હજુ ૨૪ કલાક ૨૪ કલાક કરીને ૭ દિવસ થી રાહ જોવરાવે છે.
પેલા ૪૦૩ ની સ્કીમ આપીને હવે ૪૯૮ નું રીચાર્જ કરવાનું કેશે.
...

Thanks

Vijay zakhaniya
Mo:- [protected]
Mo:- [protected]

My mobile's IMEI number is : [protected].

I have sold my iphone6s 64gb gold mobile to manoj kumar(fraud). we met throud OLX. his mobile number is [protected], [protected].
He told me that he will transfer 35000 amount to my acoount. but still we didn't receive any amount. i sold my mobile to him on 18th nov 2017. his mobile is switched off now. please help me.

Need to change postpaid to prepaid.
I had activated jackpot offer on postpaid. After 3 months offer got automatically expired and company charged me without any intimation. I got message after utilizing 90% credit limit. This is total fraud for me as company should shut down data once free units have been consumed. Atleast they should alert that jackpot offer has been expired. Now i just want to get rid of pathetic service of idea.

Since last two, three months it is observed that idea cellular debiting the balance without any reason. Today 5 rupees debited from phone balance, I called customer care and complainted but they are telling that you have dialled 123 so your balance debited!!!. You dont believe, I didnt used that phone at that time!!!.Idea trying to loot it customers by debiting their balance silently!!!Strict action may be taken against them.

I had three number in idea esic hospital cug group. 2 months ago it was con verted to corporate numbers without any prior permission from me.. For the same concern i went to idea nodal office in pardesipura on 17-11-17 and met mr sachin jaiswal and adressed him the concern.. He told me to wait for a day.. Still there is no response.. We are really frustated with this matter... Even the authorities are not allowing permission of porting to other operator.. This is against consumer rights and i need strict action against it.
Account no before with my name[protected]
Account no for corporate no[protected]

Visited idea office located at mata mandir road kashipur to pay my bill and get my postpaid number converted to prepaid. The staff (A lady clad with numerous layers of makeup) behaved in highly unprofessional manner and started shouting on me when i requested her to charge on pro-rata basis and thus convert my number to prepaid.

As per my experience the bill can be paid at any store on pro-rata basis and the number gets converted to prepaid. But the lady was hell bent om asking me to visit the city where the sim issued (In same state). She was adamant and was literally not willing to listen to me.

I understand that whatever might be the process for conversion of sim needs to be followed but the same should be conveyed politely to thr consumer.

I really did not expect the same from an organization like idea and will switch to other operater in future.

I am using an idea number [protected] and on 17/11/2017, i received a message that rs 5/- have been deducted from the account (For the reason best known to them).
Tried contacting the customer care multiple times on 12345 and 198 and always got to know that all their executives were busy and was asked to call later. Finally after 3 days of hard-work, i got the privilege of speaking with their customer care executive on 20/11/2017 and on inquiring about the balance deduction, was told that it had been deducted for using idea power.
Well, i had never used their idea power services or clicked on any link.in fact, the phone that i use for this number is a very basic one. This is an unethical practice by idea and i request them to refund the amount or i will be constrained to take further action.

I got a call and inr 4999/- got deducted from my account twice, the bank statement shows as othpg[protected] idea money and othpg[protected] idea money. The amount is not refunded back. Please let me know how this happend and try to solve my problem. I called that particular number and asked them to revert the money as it was debited two times from my account which was having on sbi but action was not taken till now

My no. Is [protected]. I have made complaint... I got message from idea that someone will contact... But still no one contacted... Only telly caller phone came which was not understanding anything... When i said about leaving idea... He said "its your decision"... He has no reply for bad service... Why mobile number could not be activated... Just nothing... Very bad... I will have to move to top authorities... If they listen.

My name is tanumay majumdar. I am using idea cellular since long time across the country. I must say its a good cellular service to keep faith. But today when i called the customer care regarding a query about my data deduction status, the concerned executive acted really harsh as if it was my guilt that i asked several questions about those deductions. It seemed he doesn't care about customer satisfaction while talking to them.
Idea cellular is doing a great job across this country with all its sincere employees. Please don't allow such people to disgrace its reputation.

The vas service has activated automatically on my mob no. [protected] and i have received activation msg after that i called customer call center and it didn't contact. I called the customer care for many time but they are not success. Charge of rs. 180 against midnight movies vas charges was showing in my account. So please i request you to correct / less rs. 180 from my current idea bill. If you are unable to revised my bill amount so i will be complaint the consumer court also against your unnecessary vas automatically activation without my permission. So please revised or less rs. 180 from my current bill on the urgent basis before my biiling dates.

Sir / madam l user of idea network the are simply activating different scheme s with out permission and intemation. If customer care is called they will not take any responsibility please take any action against them. They activate services which are unnecessary and irrelevant they activate services like yoga tips, games and we will misscalls from international numbers by mistake if call back a unwanted add which will deduct almost 50 present of currency.

I am continuously facing the issue o[censored]seless services getting auto activated on my mobile.in spite of requesting to stop activating any single service on my mobile, it still continues the same. I was asked to send a "stop" message on 58595.. And now i have started getting some stupid kind of messages... Please find the attached file. Today again 1 service was auto activated when i was not even using my mobile. When i called the customer care to stop the foolish service that guy very arrogantly asked me that why don't i use that service, as its a good one... This was a shocking reply. How can you force me to use it when i was saying i don't need it. When i asked him for the refund he asked me to contact the manager later on, as the manager was not available at that time (As usual). Suppose i keep calling the customer care for the whole day and the manager will not be available any time during the day... Tomorrow you will say that we can refund only if you call us within 24 hours of service activation. Really seems like idea has started this new business to earn money.. Really shameless!!! Do you think i have ample of time to go and check whether any service is activated or not every now and then... Also to keep calling the customer care. Now i expect some strict and immediate action to be taken on this.

The idea international roaming service not working since 16th november 2017 night 8pm (Ist). The issue is not resolved yet and we are not able to use the number anymore. No service for the sim card. Contacting customer care always saying that the issue will be resolved today. But its already 3 days since no service.

The support team is saying that the issue is resolved, but i am not getting connected to the network. Even when i am trying to connect manually, its showing all the available network as forbidden.

I have port my number reliance gsm number porting code rk477251 to idea network.

My mobile number is [protected] i also got the sim card of idea after submitting the documents but till date the prepaid connection is not activated

Can you please look into it and advice as the request is being made on 14 nov and till date the connection is not yet activated

Sim no.[protected]