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Idea Cellular Complaints & Reviews

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Updated: Oct 7, 2025
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S
Sarim9449
from Kolkata, West Bengal
Nov 19, 2017
Resolved
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Address: Kolkata, West Bengal, 700017

I have port my number reliance gsm number porting code rk477251 to idea network.

My mobile number is [protected] i also got the sim card of idea after submitting the documents but till date the prepaid connection is not activated

Can you please look into it and advice as the request is being made on 14 nov and till date the connection is not yet activated

Sim no.[protected]
Feb 2, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2017
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We request you to visit to the same Idea store, along with the valid documents where you've requested for the mobile number portability.

Regards,
Lavina
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    A
    Azeez Petrochem
    from Chennai, Tamil Nadu
    Nov 19, 2017
    Resolved
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    Resolved

    Dear sir!

    Previously i was using 3gsim. After i upgraded my mobile to 4g, i swapped my idea sim from 3g to 4g on 4th of november 2017. After the new sim activated, i visited idea 4g website and searched for offers, and i got to know about the offer of rs.392 which gives unlimited calls and daily 1 gb 4g for 84 days. Then i requested for that offer by entering my sim number on 5th november 2017, 11.20am, then i received notification of acceptance and it was mentioned to recharge rs.392 for 84 days validity. Then i recharged for rs.392 on the same day. But my all offer got expired on 18/11/17. Kindly view this issue and do the needful.

    Note: attached screenshot of notification regarding offer.

    Idea mobile number : [protected]
    Feb 11, 2018
    Complaint marked as Resolved 
    Idea Cellular customer support has been notified about the posted complaint.
    Verified Support
    Dec 30, 2017
    Idea Cellular Customer Care's response
    Dear Customer,

    Apologies for the inconvenience caused. As checked, the complaint was raised for the given recharge and concluded that the benefits of the given recharge has been credited in your account. For further assistance, kindly contact us on 12345 or 198.

    Regards,
    Lavina
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      D
      dhonu
      from Sirur, Maharashtra
      Nov 19, 2017
      Resolved
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      Resolved

      Idea customer care executives are always busy. By default packs are activated in my no and automatically balance is deducted. Whenever i try to call the customer care it always comes out to be busy. I can't understand any time i call them they comes out to be busy and busy and busy. Fed up with their service. Thrice money has been deducted from my number but due to their pathetic service i am unable to talk to their executives to resolve my problem.
      Dec 28, 2017
      Complaint marked as Resolved 
      Idea Cellular customer support has been notified about the posted complaint.
      Nov 20, 2017
      Updated by dhonu
      Sir
      Suddenly message comes in mobile that your code has been activated and balance is deducted but i have never applied for activation for such code. Automatic pack activation is there and balance is deducted from my mobile daily some or other pack is automatically activated and balance gets deducted. Apart from this whenever i call customer care they are always busy any time they are busy. Clearly it is intentional fed up with pathetic service of idea
      Verified Support
      Nov 27, 2017
      Idea Cellular Customer Care's response
      Dear Customer,

      Apologies for the inconvenience caused. To help you with your concern, kindly help us with your Idea contact number for which you're facing the issue along with the screenshot or the details of the deduction done for the same.

      Regards,
      Lavina
      Asked to close idea broadband in September end, as I was leaving Pune. However received call from idea in November and being asked to pay the bill told them otherwise they will take legal action. As I have left Pune I have not used broadband from September end so no question of payment... now they are torturing me. Request you to help.
      Idea Cellular Customer Care's response, Jan 3, 2018
      Verified Support
      Dear Customer,

      Apologies for the inconvenience caused. To help you with your concern we request you to share us your Idea contact number to assist you better. Also, you can contact us on 18008331111 / 18002700000 for broadband related queries.

      Regards,
      Lavina
      My sim card has suddenly stopped working...
      I got no msg na notification about this...
      Today morning Mobile was showing no sim card..
      Tell me what to do...
      Idea Cellular Customer Care's response, Jan 3, 2018
      Verified Support
      Dear Customer,

      Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with your alternate contact number.

      Regards,
      Lavina
      Sir, i want dialled calls history of idea sim [protected] past 10 days. i have called some important persons. I want those phone number which i had called past 10 days
      Idea Cellular Customer Care's response, Jan 3, 2018
      Verified Support
      Dear Customer,

      To get the call details for the given number you can mark an e-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If your e-mail id is not registered with us first register your e-mail id follow these steps i.e. send EMAILID<space> e-mail address to 12345. For example EMAILID<space>[email protected]. Also, we would like to inform you that you can check your outgoing call details in My Idea Application or Website.

      Regards,
      Lavina
      Unknown message from 51998 and deducted Rs.3 every time

      Dear Sir
      I got message from 51998 number today.They are sending jokes without me subscribing it intentionally. One message has charged 3 rupees. I am not Interested in keeping this service. So Please deactivate this service from my number ([protected]).

      Thanks
      Idea Cellular Customer Care's response, Jan 3, 2018
      Verified Support
      Dear Customer,

      We regret for the inconvenience caused. As checked, there's no deduction details found for the given number. Hence, we request you to provide the screenshot for the same to assist you better.

      Regards,
      Lavina
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        M
        Mauli Design
        from Pune, Maharashtra
        Nov 19, 2017
        Resolved
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        Resolved

        Address: Pune, Maharashtra, 411014

        I was received below notice for idea last month regarding due amount

        Dear customer, your idea mobile ba[protected]/9370277xxx (Nuber hide) due amount is rs. 261.62 request you to make the payment to avoid further action.

        I have tried paid this amount by idea app and online portal but since i have port my no. That time to air-tel it din't accept transaction. Then i was psycaly went to idea outlet and did this payment. I have attached photograph of soft copy. Still i have received 2nd notice about attend lok adalat at shivaji nagar court on 9th dec 2017.

        Please check below notice-

        Post repeat follow-up u have failed to pay bill o/s 596 of idea a/c[protected] / 93702xxxxx (Hide this digit) request you to attend lok adalat at shivaji nagar court on 9th dec 2017 with notice no - 29372/lok/dec-17 for further details call our legal representative 9982

        Please guide on same..

        Thanks
        Feb 2, 2018
        Complaint marked as Resolved 
        Idea Cellular customer support has been notified about the posted complaint.
        Nov 20, 2017
        Updated by Mauli Design
        I have received reply from Idea customer care please check.

        ear Customer, Greetings for the day! This is with reference to your email regarding payment receipt. We have received the payment of Rs.262/- towards your Idea connection on 30th Oct 2017 and this mail communication can be considered as a confirmation of payment receipt. Should you need any further assistance, please call our Customer Service help line number 12345 or email us at [protected]@idea.adityabirla.com You can also check your account details by creating your account on our website www.ideacellular.com; if you are a corporate customer registration can be done by the authorized signatory of the account. Moreover, you can also download My Idea App from your smartphone for easy access to your Idea account. Thanks & Regards, Tejaswee Rathod Customer Service Team IDEA Cellular Limited I was received below notice for idea last month regarding due amount Dear customer, Your Idea mobile BA[protected]/9370277xxx(nuber hide) due amount is Rs. 261.62 Request you to make the payment to avoid further action. I have tried paid this amount by Idea app and online portal but since i Have port my no. that time to air-tel it din't accept transaction. then I was psycaly went to idea outlet and Did this payment. I have attached photograph of soft copy. Still I have received 2nd notice about attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017. Please check below notice- Post repeat follow-up u have failed to pay bill O/S 596 of IDEA A/c[protected] / 93702xxxxx(hide this digit) Request you to attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017 with Notice No - 29372/LOK/Dec-17 For further Details Call our Legal Representative 9982 Please guide on same .. Thanks -- Regards Bhausaheb Todkar [protected]

        Could please confirm me about next notice mention below. need to present or not in LOK ADALAT at shivaji Nagar Court On 9th Dec 2017
        Please give your confirmation about it why I have received this message.

        Post repeat follow-up u have failed to pay bill O/S 596 of IDEA A/c[protected] / 93702xxxxx(hide this digit) Request you to attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017 with Notice No - 29372/LOK/Dec-17 For further Details Call our Legal Representative 9982
        Verified Support
        Dec 30, 2017
        Idea Cellular Customer Care's response
        Dear Customer,

        We regret for the inconvenience caused. As checked, your dues have been cleared for the given account number. Hence, we request you to ignore the messages you're receiving for the same.

        Regards,
        Lavina
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          M
          mrvikasp
          from Gurgaon, Haryana
          Nov 19, 2017
          Resolved
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          Resolved

          Your idea internet facility is too much worst, cheap.
          Today your internet facility is down without any reason
          Your network is too much slow, i set it to 3g mode but i am not able to stream properly.
          I want to port my this number into any other network.
          Till its 12:35 am but i am not able to stream or download any videos
          I know that you are unable to tackle this issue. But still i am writing and raising my complaint to you
          Jan 25, 2018
          Complaint marked as Resolved 
          Idea Cellular customer support has been notified about the posted complaint.
          Verified Support
          Dec 19, 2017
          Idea Cellular Customer Care's response
          Dear Customer,

          Apologies for the inconvenience caused. We are constantly trying to optimize the sites in near by area to ensure better coverage and when the site is planed you will be duly informed.

          Regards,
          Sneha
          Same problem faced by me
          Idea Cellular Customer Care's response, Dec 30, 2017
          Verified Support
          Dear Customer,

          Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

          Regards,
          Lavina
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            A
            Aaftab Jamal Siddiqui
            from Mohali, Punjab
            Nov 18, 2017
            Resolved
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            Resolved

            Address: Bareilly, Uttar Pradesh, 243001

            I have port out my number [protected] from idea post paid to jio prepaid which request was done on 16/10/17. I have paid my post paid bill which was rs. 771.72 on date 17/10/17 while receipt no.:[protected] for account no.:[protected]. Again i paid future payment on dated 18/10/2011 while receipt no.:[protected] amount rs. 250.00/-
            Today i have received a mail from idea for rs. 1027.10/- bill date 16-nov-2017 which is totally unfair because my number was already ported on 21/10/2011. Total rant may be for 5 days only and i already paid 250 rupees extra to company.
            Kindly do the needful.
            Dec 28, 2017
            Complaint marked as Resolved 
            Idea Cellular customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2017
            Idea Cellular Customer Care's response
            Dear Customer,

            As checked and found, the last bill is pending with us. We request you to clear the same. Kindly get back to us for further assistance.

            Regards,
            Lakshmi
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              T
              Tinto Suresh
              Nov 18, 2017
              Resolved
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              Resolved

              My name is tinto suresh. I am using this sim since 2007 till until 16th 2017 november time 8.10pm and my balance is 253rs. But right now i am in dubai so my sim is not reading. What i will do. Please help me to get duplicate sim for my family. Otherwise my whatsapp number and all contact become losed. Please try to understand my situation please. I hope you will help me
              Feb 9, 2018
              Complaint marked as Resolved 
              Idea Cellular customer support has been notified about the posted complaint.
              Nov 18, 2017
              Updated by Tinto Suresh
              Please help me sooner

              Verified Support
              Dec 30, 2017
              Idea Cellular Customer Care's response
              Dear Customer,

              Apologies for the inconvenience caused. We request you to manually latch on to DU network or Etisalat network in Dubai also, share us the screen shot of the error you are facing after inserting the sim card along with the alternate contact number to get in touch with you.

              Refer to the below given link to check the network and details for International Roaming,
              http://www.ideacellular.com/travel-and-roaming-services/international-roaming

              Regards,
              Lavina
              Hi Friend,

              My Idea number also stopped working form 16th November night. I contacted customer care and they are saying that they are fixing the issue. But not resolved yet.
              Idea Cellular Customer Care's response, Dec 30, 2017
              Verified Support
              Dear Customer,

              Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

              Regards,
              Lavina
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                V
                Varsha Tigga
                from Hyderabad, Telangana
                Nov 18, 2017
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500007
                Website: Idea cellular bildesk

                Rs 5000 deducted from my credit card without my authorization. I received call from [protected] saying calling from sbi bank and said we are sending you new card and i said okay then they asked if i want to transfer my rewards points too. I agreed to it but they said balance is low so we cant process but can transfer to credit card so i gave the details of my icici credit card and they deducted rs 5000 from it. The transaction was made to idea cellular bildesk. Please look into it and refund the amount. My icici credit card number is [protected].
                Feb 7, 2018
                Complaint marked as Resolved 
                Idea Cellular customer support has been notified about the posted complaint.
                Nov 21, 2017
                Updated by Varsha Tigga
                Bank is not helping regarding this so please revert back the money back as the money was deducted by you guys. I went through couple of complaints in your website and found hat similar issues are being faced by other people. How can you cheat people?
                Verified Support
                Dec 30, 2017
                Idea Cellular Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone also, we suggest you to take the help of legal authorities and file the FIR for the concern.

                Regards,
                Lavina
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                  S
                  sg55
                  from Delhi, Delhi
                  Nov 18, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110034
                  Website: Idea cellular

                  This is only the second month sine i ported my number to idea. Lastmonth also thay charged me rs 25 for downloading something that i did not download. This month there are rs 200 charged again for downloading same app/service - 'animation by nazara' twice, which itself points towards fraudulent charges. Now they are refusing to reverse these charges. I am extremely disappointed in idea due to the ongoing cheating and spurious charges.
                  Dec 28, 2017
                  Complaint marked as Resolved 
                  Idea Cellular customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2017
                  Idea Cellular Customer Care's response
                  Dear Customer,

                  Sorry for the trouble caused. We would like to inform you, that your concern was raised and has been resolved with the adjustment passed for the same. Also, would request you do not respond to any pop ups while browsing.

                  Regards,
                  Lakshmi
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                    P
                    prosenjit chowdhury
                    from Delhi, Delhi
                    Nov 18, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700081
                    Website: care.ideacellular.com

                    I have applied for porting out service as i am willing to change my service provider from idea-mobile to jio mobile. I have completed full final payment with idea-mobile - [protected]. The concern authority of idea not providing the clearance of settlement green signal to the new service provider (Jio). So i am unable to disconnect my present service provider by transferring to new service provider continuing with same mobile number.

                    At the same time idea is charging me illegal data services where as my mobile not at all enable for internet or data. The reason of changing the idea mobile is due to their weak network issue. Even i had so many complain launched to develop their network in the area where i am residing, but there was no such initiative observed from them.

                    Thanks and regards
                    Prosenjit chowdhury
                    +91 [protected]
                    Dec 30, 2017
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2017
                    Idea Cellular Customer Care's response
                    Dear Customer,

                    Apologies for the inconvenience caused. As checked and found, the last bill is pending with us. We request you to clear the same. Kindly get back to us for further assistance.

                    Regards,
                    Lakshmi
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                      R
                      R V Chaudhari
                      from Pune, Maharashtra
                      Nov 18, 2017
                      Resolved
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                      Resolved

                      Address: Jalgaon, Maharashtra, 425305

                      I want call details (Incoming & outgoing mob. No. With call duration) of my sim no.[protected] & mob. No. [protected] for the day 05/08/2016 for my personnel information on my registered email id [protected]@rediffmail.com
                      If you want any more information please contact me.
                      Waiting for your king response.
                      Regards,
                      Ganesh chaudhari
                      Maharashtra
                      Dec 30, 2017
                      Complaint marked as Resolved 
                      Idea Cellular customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2017
                      Idea Cellular Customer Care's response
                      Dear Customer,

                      We would like to inform you, that mobile operators can only provide outgoing call details. To know your outgoing call details for the given number you can mark an e-mail on [protected]@idea.adityabirla.com or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH/WEEK e.g: EBILL<space>JAN or EBILL<space>MON and send it to 12345. Also, if in case your e-mail id is not registered with us you can follow these steps that is send EMAILID<space> Email address and send it to 12345. For e.g: EMAILID<space>[protected]@gmail.com.

                      Regards,
                      Lavina
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                        S
                        Sumit Sangolekar
                        from Mumbai, Maharashtra
                        Nov 18, 2017
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                        Address: Kolhapur, Maharashtra, 416115

                        I visited your authorized office( Near shahu corner) at ichalkaranji. As per government rule there is no charges for upgradation sim to 4G and KYC, but they are demanding money for that. They are demanding 10 rupee for KYC and 50 Rupee for upgradation to 4G .So take action against as early as possible.
                        Thank you...
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                          Basant Shahdadpuri
                          from Pune, Maharashtra
                          Nov 18, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411017

                          As per the idea offer of rs 357 with 1.5gb/ day, unlimited calls, and i fb free data and 100% cash back if we activate the plan through idea app or website... After doing the same thing i never recieved cash back, when i called customer care number i was told cash back will be received after half an hour... I did not r coerce any so i called after 3hours then my call was transferred to support team in which i spoke with ashwini... Who was pathetic... If this is the customer service provided then it is the worst that idea provides... Keeping a customer on hold for 10 minutes and then talking rude...
                          I was informed it was not 100% cash back but i will receive some 7coupons and then some kind of 51 rs cash back which was never mentioned in website...
                          So this is somethingfraud happening.
                          I request you all to give me a solution of this or else i will sue idea
                          I might choose other provider if this is happening and i will make sure i will tell all this things to everyone
                          Feb 6, 2018
                          Complaint marked as Resolved 
                          Idea Cellular customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 30, 2017
                          Idea Cellular Customer Care's response
                          Dear Customer,

                          We regret for the inconvenience caused. We request you to share us the complete details of the customer care executive name and number on which you have spoken. As per the norms, you have received the benefits of the given recharge accordingly. To check the details of the cask back offer you can refer to the below given link for the same.

                          http://www.ideacellular.com/wps/wcm/connect/idea/promotions/idea-cash-back-offer

                          Regards,
                          Lavina
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                            Peter Joao Jipson
                            from Ernakulam, Kerala
                            Nov 18, 2017
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682034

                            I am a idea pospaid customer [protected], i was using idea prepaid connection and 2015 the idea excutive girl cals me and force me me to convert to postpaid, already i told i dont have interest and they force me and came to my site and give me the new sim. They told about there plan 399 but till now i dint get the bill below 500. They are cheating. Sometimes i got 600 + bill and they making fake stories abt vas activation, and so i stop using this sim connection but after long time i need this number because of my worked based on this number. I asked them to change to prepaid connection they didnt giv me, they told me to take pospaid again and use 3 months and change to prepaid after 3 months. I take welcome back connection with 399 plan again but now the second month again my bil amount is 700+. I want to react againist to the cheating. Nowadays we get jio or good offered prepaid connections but i fall in to this because the girls executives call and crying to take the connection and after that they are doing such cheatings
                            Please do a needfull for my complaint
                            Gipson peter
                            Ernkulam
                            Dec 30, 2017
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Nov 18, 2017
                            Updated by Peter Joao Jipson
                            I was using idea prepaid and the idea executive girl continuously called me disturbed and force me to take postpaid connection. I didnt go to there office they came to my work site and collected my documents.. They told me about 399 plan but i didnt get the bill bellow 500 til now, they adding fake charges vas and i just stop using, i asked to go back to prepaid they dont give me, now i again take the welcome back connections with same number because number belongs to my work.
                            Now the second month they start the same cheating vas fake charges my plan is 399 my bill is 700 above
                            Please do the needfull
                            Verified Support
                            Nov 27, 2017
                            Idea Cellular Customer Care's response
                            Dear Customer,

                            We tried reaching you on the provided contact number but couldn't get through. Kindly share your alternate contact number and convenient date and time to get in touch with you.

                            Regards,
                            Lakshmi
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                              A
                              Anoos Anu
                              from Hyderabad, Telangana
                              Nov 18, 2017
                              Resolved
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                              Resolved

                              It is the usual practice of idea, looting customers money in the name of a service which was not activated or even unheard of. My 35 rs was deducted from balance on 18th november 2017 at 12.18 am in the name of having activated sunny games. This is the 5th time i am facing the same cheating. Idea could have begged the customers instead of such cheap strategies to extract customers money
                              Dec 30, 2017
                              Complaint marked as Resolved 
                              Idea Cellular customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 22, 2017
                              Idea Cellular Customer Care's response
                              Dear Customer,

                              We regret for the inconvenience caused. In order to resolve your concern we've raised the complaint and the SR number is[protected] and the expected completion date is 25/11/2017. Kindly be rest assured that your concern will be resolved within the given timeline.

                              Regards,
                              Lavina
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                                R
                                RonanVas
                                from Irinjalakuda, Kerala
                                Nov 17, 2017
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                                Website: xc.in.timwe.com/pim/comboplusinidea?p=19&PIMml=HTML5&PIMdev=47796

                                Sir/madam, I have been subscribed to an unknown VAS pack called COMBO PACK worth ₹150 per month. But I haven't sent any request to them, I haven't clicked any pop up, I haven't even seen their pack ad on my mobile screen yet I got subscribed to the pack. Please do help me in getting my money back.
                                Nov 17, 2017
                                Updated by RonanVas
                                I have been unsubscribed from the package but I have lost my ₹75 without doing anything wrong. I need my money back.
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                                  Phani Bellamkonda
                                  from Vijayawada, Andhra Pradesh
                                  Nov 17, 2017
                                  Resolved
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                                  Resolved

                                  Idea cellular is charging customers for idea power services which can not be deactivated through compliant at 198 also, and the same situation arises when we don't want to hear caller promo when we call somebody causing waste of 20 seconds each time when we make a voice call. Time is money, we know that, idea is charging money in first problem above and charging time in the later case.
                                  Dec 29, 2017
                                  Complaint marked as Resolved 
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 27, 2017
                                  Idea Cellular Customer Care's response
                                  Dear Customer,

                                  Apologies for the inconvenience caused. In order to resolve your concern we've raised the complaint and the SR number is[protected] and the expected completion date & time is 27/11/2017 05:56:11 PM. Kindly be rest assured that your concern will be resolved within the given timeline. Also, dial *121*46# or else send an SMS that is STOP to 593350 to stop the Idea Power messages.

                                  Regards,
                                  Lavina
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                                    panky91
                                    from Bengaluru, Karnataka
                                    Nov 17, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560103

                                    Dear team,

                                    I have received a call from [protected] on 05.30pm (Dated 17.11.2017) on my mobile no. [protected], where he said we are calling from citi bank online reward points department and he asked me to provide credit card details for the purpose of giving additional reward points and cash back. I gave the card number and he asked the cvv & otp when i checked the sms received i could see that the transaction amount was in the status of spent then i questioned him about the spent word then he said it is being spent for now but will be converted as cash in 10mins. Also amount of 4761rs was deducted in 4 consecutive transaction with merchant name "idea money" and idea payment.

                                    Immediately when i notified the bank and card was blocked and i could see total of 19050 was debited from my credit card. Now when i reached bank executive then they too confirmed that transaction is done and they advised me to block the credit card. After this i tried to contact that person but the mobile no. Is in not reachable or switched off mode.

                                    Kindly request you to please help me to revert this transaction.

                                    For your reference please find the below credit card details and transaction description.

                                    Citi bank ([protected])
                                    Idea payment – rs.4762, dated 17.11.2017
                                    Idea payment – rs. 4762, dated 17.11.2017
                                    Idea money – rs.4761, dated 17.11.2017
                                    Idea money – rs.4761, dated 17.11.2017

                                    Kindly request you to please help me on this.in case additional information is needed please help me on this. Thanks
                                    Dec 29, 2017
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 27, 2017
                                    Idea Cellular Customer Care's response
                                    Dear Customer,

                                    We regret for the inconvenience caused. We request you to contact on [protected], [protected] for Idea money service or complaints if any. Also, we suggest you to take the help of legal authorities and file the FIR for the concern.

                                    Regards,
                                    Lavina
                                    Dear Lavina,

                                    I have already filed FIR with cyber crime police and requested them to address the issues, Kindly request you to please take appropriate action from your side. Thanks

                                    Best Regards,
                                    Pankaj
                                    Idea Cellular Customer Care's response, Dec 30, 2017
                                    Verified Support
                                    Dear Customer,

                                    Sorry for the trouble. We'll forward the required details to the concerned team if required. Hence, we request you to keep follow up for your concern with the respective team.

                                    Regards,
                                    Lavina
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                                      sanikashastri
                                      from Mumbai, Maharashtra
                                      Nov 17, 2017
                                      Resolved
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                                      Very irresponsible and unsatisfactory customer care service. Unnecesary messages from iz-ideacare. Wasteful reminders of linking adhaar card and mobile number instead of connecting the call to the customer care executive. After calling the customer care executive thrice, the reminder of linking the adhaar card and mobile number plays in a repeated form. Very disappointed with the service as this was complained before as well but no action was taken.
                                      Dec 27, 2017
                                      Complaint marked as Resolved 
                                      Idea Cellular customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 22, 2017
                                      Idea Cellular Customer Care's response
                                      Dear Customer,

                                      Apologies for the inconvenience caused. To help you with your concern, kindly help us with your Idea contact number for which you're facing the issue.

                                      Regards,
                                      Lavina
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                                        kavitha ghanathey
                                        from Hyderabad, Telangana
                                        Nov 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: 500047

                                        Sir,
                                        . I have ported my simcard from reliance no to idea and my new sim does not show network in my mobile since 5days i am waiting and no network have come to mobile it is necessary for person like me that we have lot of contact s that are needed to be called for various purposes. So as a customer of your company i hope you to solve the issue with the complaint
                                        Nov 17, 2017
                                        Complaint marked as Resolved 
                                        Sim card not yet activated
                                        Idea Cellular customer support has been notified about the posted complaint.
                                        Nov 17, 2017
                                        Updated by kavitha ghanathey
                                        Sorry the sim card no i no i typed is wrong the correct one is[protected]
                                        Verified Support
                                        Nov 27, 2017
                                        Idea Cellular Customer Care's response
                                        Dear Customer,

                                        We regret for the inconvenience caused. As checked, your services have been activated for the given number. However, you can get back to us in future for further assistance.

                                        Regards,
                                        Lavina
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