Idea Cellular Complaints & Reviews

I have port out my number [protected] from idea post paid to jio prepaid which request was done on 16/10/17. I have paid my post paid bill which was rs. 771.72 on date 17/10/17 while receipt no.:[protected] for account no.:[protected]. Again i paid future payment on dated 18/10/2011 while receipt no.:[protected] amount rs. 250.00/-
Today i have received a mail from idea for rs. 1027.10/- bill date 16-nov-2017 which is totally unfair...

My name is tinto suresh. I am using this sim since 2007 till until 16th 2017 november time 8.10pm and my balance is 253rs. But right now i am in dubai so my sim is not reading. What i will do. Please help me to get duplicate sim for my family. Otherwise my whatsapp number and all contact become losed. Please try to understand my situation please. I hope you will help me...

Rs 5000 deducted from my credit card without my authorization. I received call from [protected] saying calling from sbi bank and said we are sending you new card and i said okay then they asked if i want to transfer my rewards points too. I agreed to it but they said balance is low so we cant process but can transfer to credit card so i gave the details of my icici credit card and they deducted rs 5000 from it. The transaction was made to...

This is only the second month sine i ported my number to idea. Lastmonth also thay charged me rs 25 for downloading something that i did not download. This month there are rs 200 charged again for downloading same app/service - 'animation by nazara' twice, which itself points towards fraudulent charges. Now they are refusing to reverse these charges. I am extremely disappointed in idea due to the ongoing cheating and spurious charges....

I have applied for porting out service as i am willing to change my service provider from idea-mobile to jio mobile. I have completed full final payment with idea-mobile - [protected]. The concern authority of idea not providing the clearance of settlement green signal to the new service provider (Jio). So i am unable to disconnect my present service provider by transferring to new service provider continuing with same mobile number.
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I want call details (Incoming & outgoing mob. No. With call duration) of my sim no.[protected] & mob. No. [protected] for the day 05/08/2016 for my personnel information on my registered email id [protected]@rediffmail.com
If you want any more information please contact me.
Waiting for your king response.
Regards,
Ganesh chaudhari
Maharashtra...

I visited your authorized office( Near shahu corner) at ichalkaranji. As per government rule there is no charges for upgradation sim to 4G and KYC, but they are demanding money for that. They are demanding 10 rupee for KYC and 50 Rupee for upgradation to 4G .So take action against as early as possible.
Thank you......

As per the idea offer of rs 357 with 1.5gb/ day, unlimited calls, and i fb free data and 100% cash back if we activate the plan through idea app or website... After doing the same thing i never recieved cash back, when i called customer care number i was told cash back will be received after half an hour... I did not r coerce any so i called after 3hours then my call was transferred to support team in which i spoke with ashwini... Who was...

I am a idea pospaid customer [protected], i was using idea prepaid connection and 2015 the idea excutive girl cals me and force me me to convert to postpaid, already i told i dont have interest and they force me and came to my site and give me the new sim. They told about there plan 399 but till now i dint get the bill below 500. They are cheating. Sometimes i got 600 + bill and they making fake stories abt vas activation, and so i stop using...

It is the usual practice of idea, looting customers money in the name of a service which was not activated or even unheard of. My 35 rs was deducted from balance on 18th november 2017 at 12.18 am in the name of having activated sunny games. This is the 5th time i am facing the same cheating. Idea could have begged the customers instead of such cheap strategies to extract customers money...

Sir/madam, I have been subscribed to an unknown VAS pack called COMBO PACK worth ₹150 per month. But I haven't sent any request to them, I haven't clicked any pop up, I haven't even seen their pack ad on my mobile screen yet I got subscribed to the pack. Please do help me in getting my money back....

Idea cellular is charging customers for idea power services which can not be deactivated through compliant at 198 also, and the same situation arises when we don't want to hear caller promo when we call somebody causing waste of 20 seconds each time when we make a voice call. Time is money, we know that, idea is charging money in first problem above and charging time in the later case....

Dear team,

I have received a call from [protected] on 05.30pm (Dated 17.11.2017) on my mobile no. [protected], where he said we are calling from citi bank online reward points department and he asked me to provide credit card details for the purpose of giving additional reward points and cash back. I gave the card number and he asked the cvv & otp when i checked the sms received i could see that the transaction amount was...

Very irresponsible and unsatisfactory customer care service. Unnecesary messages from iz-ideacare. Wasteful reminders of linking adhaar card and mobile number instead of connecting the call to the customer care executive. After calling the customer care executive thrice, the reminder of linking the adhaar card and mobile number plays in a repeated form. Very disappointed with the service as this was complained before as well but no action...

Sir,
. I have ported my simcard from reliance no to idea and my new sim does not show network in my mobile since 5days i am waiting and no network have come to mobile it is necessary for person like me that we have lot of contact s that are needed to be called for various purposes. So as a customer of your company i hope you to solve the issue with the complaint...

Hi,

I ported number [protected] on 11 nov 2017 and it was ported on 17 nov 2017 and i was asked by idea store guy to call 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying please try calling 59059.

Please provide any other number or activate services of my new idea number [protected].br...

My name is syed mohsin haider. My mobile no is [protected]. I have go to your store to transfering my number post paid to prepaid. You idea agent not take my request. She told me you will come after arise bill then we will take your reqest. I have also complain to customer care number. We have complain number. Customer care told me go after later. I will go after arise my bill then agent take me two month payment. How is responsible for this....

This is with reference dno barring of idea number. I consulted customer care from last 3 days i. E. 15/11/2017. I have clear all previous outstanding the required documents on the same day but still my services haven't restored. My idea number is [protected]. This is serious complaint i am raising since it is very important and do the needful asap.

I need to get it resolved and hope you guys understand and will get it resolved...

I have been trying for last 4 days to activate my number dialing 59059.
Response from bangalore customer care: wait for 2 hours & it will get activated. I call back after two hours and then they again ask me to wait for another 2 hours. This has been going on from last 3 days.
Response from jyoti nivas idea showroom: complaint has been raised to it & it will happen in 2 hours. Now it's more than 24 hours nothing has happened...

Hi idea,
I have ported my existing airtel connection [protected] to idea sim. On 16 nov 2017 in evening i got sms on my alternate number to activate sim by calling 59059. From that time till date i am trying 59059 but it is not connecting.

When call idea support and tell my problem they wouldn't talk logical and keep on saying pls try calling 59059. I think these less skilled resource just work like parrot and only say...