Idea Cellular Complaints & Reviews

Worst experience... Pathetic team.
I requested porting into idea network feom my existing airtel network.
Received multiple calls from your telecallers and provided all details online.
Now my number got ported but i never got a sim card...
My port id is ad972813.

This is my business line and i cant miss even a single call. Plz send me sim card to activate my number on priority.

U can...

Idea is now begging for money. I got a special recharge showing unlimited calls and 1 gb data perday. But there was no thing like my balance willbe deducted after 1 gb. I was thinking after 1 gb speed will be reduced. But this fraud company deducted my mail account balance. I want my money back you beggers. It was not mentioned that i will be charged from my balance after 1 gb use. I know its your trick to fool people. Just return my money...

Hi team,
I recently port my number from reliance to Idea and after activation of card when I put it in slot 2 it is not showing network. However if I put in slot 1 it works. I cannot use my slot 1 as I already have one number and it works only in slot 1
Please resolve my issue or let me know if I should switch to another network if idea SIM won't work.
My number is [protected]...

I Got a call on 16/11/2017 frm [protected] saying they r frm sb credit card helpline and asked fr my card details to ke number cvv dob and otp by offering cash back of reward points.amout debited 4782 ×4=19128 rupes.its a fraud call and git cheated

plz dont settle the transactions and refund the same to my card **** **** **** 4323
Mobile [protected]
rajesh...

Hi team,

This is with reference dno barring of idea number. I consulted nearest idea store (Pavani communications) from last 3 days i. E. 14/11/2017. 4:00 pm. And the next day they said it will be done in 2hr and it repeated till today 16/11/2017. I provided the required documents on the same day but still my services haven't restored. My idea number is [protected]. This is serious complaint i am raising since it is very important...

Very hopeless service by your idea stores. They dont understand the matter and just push the customers here and there. My mobile was stucked and when asked on 12345 they advised to visit idea stoer. I visited 2 different stores in ahmedabad they changed my sim card, obtained all proofs in 3 days and till date my card is not activated... Today also they say it will take 24 hours. Very bad experience... Even after using card since 20 years......

Dear sir/madam,
After porting out from reliance, i choosed idea to port in. But ever since i ported in, getting false deductions on balance.
As i talked to customer care agant on day after deduction of 10 and 4 rupees (Recharge was of rupees 20), it's not about the amount but trust over network to continue in it, if they are not taking responsibility on such small amount, how possibly they'll going to react on a large sum?...

Recently i was ported from airtel (Post paid) to idea (Post paid). As my last month bill of airtel was came very late and i paid it when it comes, but aitel did not updated this. I got messages from idea customer care and they asked to send the payment receipt to idea. [protected]@idea. Adityabirla.com
I sent it and still they are not enabling my outgoing....

As i am the idea customer since one month i port out my earlier operator and choose idea for better services. But unfortunately i get troubles from the particular idea outlet d. N communications when i visited store for aadhaar link but i get very rude answer from store manager itself after that i visited the store again for the correction of my address on 17th of october and they told me very casually that it will be done after 48 hrs. However,...

I have tried linking my aadhaar number to my idea number but it didn't work second time i went to idea showroom to link again again there was an error so one of the representatives said that may be it was not getting linked because of my skin so she asked me to come once i get new skin.. Since an aadhaar number number should be linked before february i asked my brother to link his aadhaar number to my idea number again there was an error...

I am manoj kumar from income tax department living at 15/2 subhash road near income tax department dehradun. I have purchased rs 357 plan 1.5 gb per day for 28 days, i am using it but my internet speed is very slow and at envening time it is more slow. Company promise to 3g or 4g speed. Company deceive to customer. Frist of purchasing data speed was good but second day it was very slow. The data speed is equall to 2g speed....

This is regarding not received product the currier service is so pathetic that i have order 3 products where i have received only 2 products when i have logged compliant against the customer care for 3rd product which is not received they have given answer it were already delivered which was club with 2nd product when i clearly mention i have not received 3rd currier or not there in the 2nd package they have sent currier guy to take sign...

From last 2 months, i was charged ₹150 for value added service [vas] - dingo. I don't remember signing or subscribing to this service. This is a clear case of forgery. When i message stop to 155223 to stop the service, the response was vague and confusing. It did not mention in any way that service has been stopped and asked me to message 1, 2, 3 etc on the same number which eventually turned out to be a wrong keyword.
I...

I had 3g idea sim no. Is [protected] after some time this has been blocked i purchase a new sim on idea outlets with same no. And i activated this sim also changed this no. To 4g sim with same no. But after 2 month again this sim has been blocked why i don't know there are no network in my phone when i put this sim on phone. My alternate no [protected]..

Please do the needful. Asap....

This is to inform that my internet had stopped working and is not getting connected so i called customer care and the ridiculous response that i get is switch off your phone for 4 hours. I mean atleast be sensible while providing solutions. On top of that i called again to tell that issue is still not resolved they had the audacity to close my complaint! My issue has still not been resolved. I dont expect much from here too. I am changing...

I called 198 and choose the option to talk with customer care person but, the problem starts here the executive was not in the mood of knowing what my problem is he just started saying "i can't here from you cutting the call" and i was speaking after shouting for a second he listened and now i said my internet is not working properly i haven't completed the sentence he started saying it will be resolved in 4hours but my problem here wasn't...

I, the undersigned, ms. Charmi sanghavi, is writing this email with regards to the ide cellular connection fraudulently issued in my name without my consent and signatures.

I, would like to highlight you the fraud and illegal activities of misusing customer confidential information happening in your organization. I had applied for porting out my existing number [protected] and for this purpose i had given my documents to your...

I wanted to recharge my jio number with rs 499. By mistake i typed my idea number. There is no such scheme in idea. So the recharge did not happen. I called idea customer care several times to check if any recharge was done in this number to which they replied in negative. I checked my bank balance and the money was cut. Now i don't want the recharge. If you could return my money back....

There is an extra amount of rs 440/- added on my mobile no account in the middle of the month and the idea team has no justification for the same, now when we asked questions they have barred my no, this is not acceptable, as they are now harassing me my idea mobile no is [protected], this is creating a lot of mental abuse for me as i have to do a lot of calls and suddenly i have been left without network...

I recharged for rs 392 by seeing the same on idea app.in the offer it was said they we would get 1 gb per day for 84 days
But i got only 1 gb per day for 14 days.
When i called the customer care, they said that i hadnt read the conditions of the same, but i couldn’t see any such conditions when i recharged for rs.392
Just rs 392 option was only available...