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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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+91 79 2323 2251

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Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 302

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N
Nitin Shivajirao Mahadik
from Pune, Maharashtra
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balance deduction 2nd time

Address:Sangli, Maharashtra, 415311

I have not activeted any servises & i have activet dnd but its 2nd time u have diducting my balance. I want ti cimplant against it but coustomer care represntative is bussy from an a 1 hour thats why i cant conect with them i have call them 18 time but they have bussy....
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B
Bhakti22
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new sim not activated

Address:Mumbai City, Maharashtra, 400706

I have ported my services from vodafone to idea. Idea people took one month to port it. (Disgusting). And when i received the sim and msg that it has been successfully ported, it is not activated still. Poor assistance over such small issue.

@rahul singh from navi mumbai is my poc and has not been able to solve this issue.

[protected] is my number. Kindly look into the issue asap....
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R
Rahul Dangi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card idea

Address:110016
Website:www.ideacellular.com

Idea postpaid collectors calling my family, friends and using abusive language and warning messages. A lady abused my sister and threatened my friends.
The calls were from the number [protected]. Please somebody take strict action. I told them that i will pay the money as i really dont have a penny now but still they are threatning.
Please im really worried about the threatning messages like they are calling sometimes and saying...
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S
Skusare
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank, recharge not done

Address:411051

Mobile number - [protected]
Online recharge done for 198.

Money deducted from the bank. Please see the mail from bank.

Dear customer,

You have made an online payment of inr 198.0 with transaction id [protected] towards payee bill desk from your account xxxxxxxx5029 on aug, 02, 2017 at 17:31 hours.

However received an error on idea website as below:

Sorry! Your...
+2 photos
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A
Ajay Ambavanekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fees charged for linking aadhaar card to mobile number.

Address:Satara, Maharashtra, 415523

Dear sir/madam,

As per government rule it is mandatory to link aadhaar card to mobile numbers, but some retailers are charging rs. 10/- per head per mobile number as processing fees from us.
Though it is declared by government of india that it is free of charge then why are they fooling us by charging.
Kindly look into this matter asap.

Thanking you,

Ajay ambavanekar
(Idea...
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Dr.Aarohi Dhamane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing charges

Hello,
Idea customer since last 5 years.
I want to register a complaint about my last billing charges which is 592 in total.
There was a data pack of 250rs activated on this no ([protected]) and has not been activated by me. Because at the same time my phone was in service centre for repair and the sim card was with me without inserted in any other phone.
I had registered a complain about this and customer...
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P
Pushk146
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card fraud

Dear sir
Fradulester call over my father phone no [protected] and made these transactionof rs3000 and5000 made on idea money website txn i'd othpg[protected] id and othpg[protected]id txn dated 01/08/2017 by cardno 459177xxxxxx3654 between 12.00am to 1.00pm by asking otp over phone
Please stop theses transactions will be very thankful to you
Regards...
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A
Aleem Music
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data offer benefit displayed not credited!

Mob. No: [protected]
I have check in offer on my number shown rc 154 and get 10 gb data (6 gb 3g +4 gb 4g)
But received 600 mb data i sent comlaint to company said that is upto 10 gb but offer displaying is different and not provided benefit of said
Now immediately send this to trai for severe action and also all not to switch idea as thisis fake company!
See screen shot of offer displayed on my number!...
+1 photos
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A
amitcivilbpl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to convert idea number from postpaid to prepaid

Address:Bhopal, Madhya Pradesh, 462023

I am an idea postpaid user of the number [protected]. Due to some good offers in prepaid, i want to convert my idea number into prepaid. I am trying this since last few months but idea cellular is not converting my number into prepaid by giving several excuses, reasons and non-sense rules made by them.
First they said that you can convert it between 1st to 5th date of the month. Then they said that it can be converted only after generation...
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A
Abhijit Dnyaneshwar Gaikwad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

usage & vas charged on mobile number 8424013581 without any intimation through message or mail

Address:Mumbai City, Maharashtra, 400067
Website:www.ideacellular.com

First complaint:
Idea charged extra 502.16 rs. Amount on mobile number [protected] without any intimation via message or mail.
This charge for aug.2017.

Second complaint for wrong response of customer care of idea:
As i send mail for activation of new ultimate 499 plan on mobile number [protected] on aug. 1st 2017, but customer care told me we do not receive any such mail. Still, this plan was not activated...
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N
Narendra Kumar Phulwari
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about security amount not given by company

Sir
Me narendra kumar live at bhim.
I had an agreement with ieda cellular ltd bhilwara zone in rajasthan circle before year ago.
I had summited all document about our full and final sattelment as per norms.
Still our security amt not given by company.
Plz suggest and help me
[protected]
[protected]
aircel.[protected]@gmail.com...
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K
Kamal Bolia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number activation +91 982 646 9999

Address:Indore, Madhya Pradesh, 452016

Hello,

I am using this number (+[protected] for more than four years.
Currently i am not in india but still i was using this number.

I am regularly recharging this number (You can track down the recharges.)

My recent recharge was on june 30 2017, and i have used this number once in april for which
Rs 150 was charge to me for incoming call.

Unfortunately it...
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A
Adv Bhal Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

make fake bill

Address:Agra, Uttar Pradesh, 125050

Dear sir, you have made a fake bill for my prepaid contact nos. [protected], [protected] and [protected] worth rs. 101/- each. you have sent to my bank these bills. what is this amount and what is the benifits for me on this recharge. so you are request to that please refund these amount or give me talk value on this recharge....
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dashing_jass30
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

company sim change to individual person

Address:Ludhiana, Punjab, 141014

I m idea postpaid user in company my m. No[protected] name of arisudana industries ltd. Im facing some problems in your idea retail showroom im given the letter dt. 05.07.2017 to change company sim to individual person idea retail showroom ludhiana in cheema chowk retail office. But they are harass to me and ready excuse every time and says to me company system are down so ur processing could not be proceed but my prob today till date are...
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Debojit Kakoty
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issues indoor

Address:412115
Website:www.ideacellular.com

I am having regular network issues on my idea number, where i can't use my internet indoor. The worst part is whenever i try to reach the customer care they ask to restart my phone and disconnect the call, no further explanation why the issue is happening. They even didn't ask my location where i the issue. If this is the customer care feedback then i never expect the issue will be resolved....
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A
afxafx
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect plan - not allowing to change

Address:600045

I am idea post paid customer. By mistake i have been added to some corporate connection. Not getting monthly bills, i spoke to customer care executives, went to many idea stores but no solution yet. My outgoing is stopped for last 5 months. Cust care executive says contact store and store executives say contact customer care. My#[protected]. Please assist if any bony can....
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abhijeet.vastrad
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrectly charged for roaming charges

Address:Pune, Maharashtra

I have been using idea since a year with a add-on card, recently i changed plan of one of the cards to ultimate 999 plan where i get everything free including roaming, but idea is still charging me for roaming charges. From last 3 months. I called up customer care to raise a complaint, i was given waiver in first month bill but next 2 bills the waiver was refused stating my other number doesn't have same plan so i will be charged for roaming....
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xartyou
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

continuous unfair deduction

My balance is being been deducted several times a say. Customer care executive says it's your phone default not ours. Says you send messages to an anonymous no, although i didn't. Hope i don't have to discontinue my no. Truly disappointed form idea network. Tried everything to resolve the issue, called customer care, went to idea showroom but didn't received any solution....
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A
Anmolboy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges 8506046000

My idea number [protected] why you reject my port out request and advise what is my outstanding amount. Because as per your executive showing some outstanding on my number. Request to you. Please stop making fool to customer. Every time you debit rs50/- on my account and every time your executive say system problem. Yesterday i have submit my bill amount rs250/-. Then my account showing negative rs13/-. Today i am see again rs60/- wrong debit...
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Saikiranyeldi
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill related issue

I raised a request on 26 april 2017 to change the plan. They replied me on 6th may 2017 to send my company i'd from my professional email address. I did that on 10th may 2017. There was no response from idea. They charged me with old plan in month of may, june and july. I call customer services on 10 july to check the status on my request and they changed my plan on 11 july 2017. When i asked them they said some technical issue so they didn't...
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