Idea Cellular Complaints & Reviews

Dear sir/mam. I was recharge my mobile number vai freecharge
Recharged number:[protected]
Recharged amount and date: rs.352 and 20-jul-2017
Operator id:mh[protected]
But i am not get full benefits. As per your customer service center, they told me i received just 2.5 gb data.. But your offer is 28 gb data and free calling for 28 days. Please help me...

Recently i bought a new idea sim in which i got approx 15 gb data for 1 month and after 10 days my data balance was about 10 gb remaining and i got a message that recharge with ₹17 and get 1 day internet unlimited free and i recharged with it and after that i checked my data balance it showed nothing then i called them then they told that it data balance has lapsed and it is nil but i told them it was nothin written in the msg about the...

Without my consent, idea had subscribed my mobile number for ‘globocomm-bollymix’ services and internet services (2g, 3g, 4g). My 199 tariff plan is subscribed only for calls pack. I have never requested to subscribe my mobile number for ‘globocomm-bollymix’ or internet services from my mobile number or email or call or website? Without prior confirmation thru sms/email how can idea register/subscribe me for this unwanted service...

Dear.
This complaint is regarding my postpaid idea connection. First idea gave me free 4g data on 4g network. I started using it. But because of network fluctuation i used 3g network unknowingly and for this they charged me around 600rs. Now they are refusing me to give the waiver. Why i should pay for their network problem. Idea is cheating with the customer, first they says free data and then they charge us by fluctuating network....

Idea promised me that the international roaming will work anywhere in the world and even in website it is showing that network is provided by vodafone in hungary. But i have not received signal since i landed here from 16th july 2017. When i call idea care and customer support, they said that particular contract with other telecom services is over and they suggested me to wait till idea decides to renew the contract. I have raised complaint...

Sir mere ko mere prepaid num [protected] ki call or sms details mere ko apne personal kaam k liye detais idea care se bhi chaliy mere e mail id [protected]@gmail.com pe send kar dijiy idea care me to koi sunne ke liye bhi tyar nhi ha vo log koi pdi nhi ha call detaols ki wjh se mera kaam bnd pda ha sara plz jaldi details ki mail send kar do aap ka bht dhana waad hoga...

"virtue infocom, 976-1, brs nagar" ludhiana — 141001
The above idea store is scamming the customers with a new trick.

I have damaged my idea prepaid sim ([protected]) and visit this store for new sim.
They told me that my same prepaid number cannot be activated and i have to choose postpaid plan to active my same prepaid number.
I am using my idea prepaid number from past 3 years and badly wanted it to...

I dont know at whose name in my family my sim is registered how can i know that name for verification process plz help me..,... I can tell u some names of family members at whomse my sim register but exactly i dont know the name of that person... Plz help me sir or madam how i knw my sim owner name i want only name not other details i dont know my sim number...

मैंने idea से [protected] ईस नंबर पर 499 unlimited plan ली या था पर company ne 900 ka bill bheja मैं मेरा मेरा बील भर के prepaid karana chahata hu pr uske bad bhi company muzse our extra charg 499 mang rahi hai jo maine use hi nahi kiya us extra mounth ke charges mai q bharu jo maine use hi nahi kiye...

Sir, i have micro sim registerd in assam, now i have purchased a new phone, it uses nano sim card, and currently i am in jamnagar, gujrat, i asked idea retail store to give me nano sim but they are saying we can't give you nano sim, u need to get it from assam where it is registerd. How it is possible to travel 2000+ km to get nano sim, my mobile no. [protected]...

I have been an old customer of idea cellular. My mobile number is [protected]. Last month i received a call from the telecaller of idea suggesting me to change the plan as per my usages. I agreed to increase my tariff by more than inr 200/- per month in order to avail better services and privileges. But once i received my latest idea bill i got a shock of additional charges of inr 3635/- showing as prorated overage charges. The telecall has...

I have been charged for value added service of blue lima, i have no idea what it is and balance of rs 35 every week from 21st june 2017. I am very surprised to see this vas and why did it get active and why did it allow to deduct balance until i confirmed through message or anything.

This is sheer loot of customer, can you please raise to make them pay for this?...

Respected authority, i'm esteemed to be your retailer, due to the respect n passion towards idea cellular, i do write this
I'm a retailer n' i've done virtual top ups for the company's clients, the confirmation message is not sent to me, the clients phone was at his residence therefore it was unable to know more, therefore please take the necessity, also;
• i've contacted the customer service but the response was too poor,...

My no was ported from idea postpaid to vodafone prepaid on 12th or 13th of june. I had ported it because there was no idea signal at the place where i was transferred to. Till then all the pending bills were paid and by billing cycle was 23 to 23. Now, i again received a bill on 23 june from 23 may to 23 june and the idea people have charged rs 1100 as some prorated data used on 12th june 2017.

Firstly, when there was no signal,...

Hello,

I have ultimate 499 plan activated under my mobile number [protected] in maharashtra region. According to plan i get unlimited 2g/3g/4g data and additional 1 gb data per day. This plan is activated on my number since 15th july, 2017. Now just in 6 days my unbilled amount is showing as 3382 rs/-. How can it be this much amount where my monthly plan is of just 499 /-. I don't have any other service activated on mu number...

I opted one of your plans for of jackpot offer, and if my understanding is not wrong that jackpot offer would make you eligible for fixed amount of data usage within 1-10gb for charge of rs 100.

But cunningly and intentionally it was nowhere mentioned about the charges that would apply post consumption of offered data and no surprise that those will be huge, i ended up paying 495.68 rs for consuming 121.06 mb of extra data....

Sir,
I apply for migration from postpaid to prepaid for my idea number [protected]. I got email from idea customer care that my request for migration from postpaid to prepaid processed successfully but my sim still not activating even after 48 hours.
I was assured by idea store that my prepaid number will start after 10 hrs of deactivation of postpaid number but still nothing happens. Please resolve the issue at the earliest....

Please note I checked plan of Idea recharge by dialing *121# which gave result as follows
399-Unltd Calls +70GB 70D whereas message I received
Recharge Done (Rs. 399 Unlimited calls with FUP 0.5GB data, 35 Days) surprised to note instead of 70 Days it is 35 Days? and instead of 70 GB it is 0.5 GB per Day which is 17 GB for 35 Days?...

I am an idea customer from last 7 years. On 14jul 2017, i called idea customer care to know about any special offers on my number. The executive (Probably her name was deepa) told about a recharge of rs.347 where i wil get 1gb 3g data per day and free calls (Daily 300 mins) for 28 days. Post completion of 1gb of each day, the speed wil be 2g for remaining usage in the day. I immediately recharged with rs.347. But the speed received was as...

Sir my mobile no is [protected], lost my sim, and got a new sim from idea store no -:[protected] which is not activated yet.

I am continuously calling customer care and visited idea walk in store but resolution done yet.

This is my very old no and i am carrying it since last 10 years.

I am suffering as my bank account, credit card, etc are linked to this no.

Regards
Vineet...