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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 309

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A
Adarsh Unnikrishnan
from Neyyattinkara, Kerala
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phone number details required

Address:Thiruvananthapuram, Kerala, 695002

Please provide the name and address of the idea cellular mobile number [protected]. It is very urgent....
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Y
Yogesh Datta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coverage issue/slow data speed 4g

Address:422010
Website:www.idea.com

Dear idea network team,
I am a new idea postpaid customer to port my vodafone service,
But i am suffering coverage issue at my home location, after activation in midnight it was great experience with idea but after night it is very poor speed then 2g till...
+1 photos
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N
nikhil moundekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue with activation

Address:Pune, Maharashtra

Hi i ported my number [protected] from airtel to idea. But for activation i called two times to 59059 and both the times they told your number we are unable to find so plz try after some times. So afyer 5 minute i already tried 50 times at least but it was not connecting to 59059.

So now what should i do??? If i cannot call 59059 then it vl nvr b activate....
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A
Akshay662
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

providing wrong information

Address:New Delhi, Delhi, 110019
Website:[email protected]

Sir,

I have recharged my idea prepaid mobile no. [protected] with amounting 445 after receiving your message (Screenshot attached below).

In the message company promised to give data 1 gb per day and unlimited local and std call for 84 days with a recharge of 445.

After receiving message i confirm that offer from idea customer care executive and he says you can recharge through paytm and upon recharge...
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K
Krishna Bandi
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

plan recharge

Address:Pune, Maharashtra, 411002

I have recharged with 497. Was informed that i will get unlimited calling and 1gb data every day but after 28 days my internet and outgoing calls are stopped. Customer care guy told me to recharge with any small amount and service will resume next day. No luck in getting the issue fixed and cant reach out to customer care now since 2 days. Seems like most of idea customers are in trouble:)...
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H
HK Khoba
from Govardhan, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rudely behaviour from your tl rajat and balance deduction on 7065313644

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:idea

Dear team,

This is sorry to say that idea's service is so bad. Your representative and tl's don't know how to behave with customers on call and i think they also don't have any knowledge of process. My concern is that my is going to deducted again and again for last one week. Some services are going to activated automatically on my number. And when i called to your customer care they told me you have activate these services...
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A
Aniket Nigam
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction

Address:Pune, Maharashtra, 411014

Hi idea team,

The same incident happened with me today. I have received a call from stranger number ([protected]) and they asked my debit card and credit card details and they have done 4 transactions (Rs. 4785 each) worth of rs 19, 140 between 17:20 and 17:30 today (20/07/2017)

Please find the transaction details below

1. Pur/ideamoney/mumbai/seq no 183500
2. Pur/ideamoney/mumbai/seq...
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R
Ram Suri
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid not done

Address:Visakhapatnam, Andhra Pradesh, 530016

My name is ram prakash suri on 15th july i gave a request at idea show roomat dwarkanagar in vizag, andhra pardesh to convert 2 of my post paid numbers to prepaid. I filled applicatiosn and they gave me two prepaid sims and informed with in 2-3 days it will be converted.

We received a phone call from your technical team on 18th or 19th and my wife spoke to him and she informed him that we want to convert to prepaid and he gave...
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R
Rahul09091987
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong charges due to problem in my idea app

Address:Ahmedabad, Gujarat, 380004

I am having idea postpaid connection and using my idea app to see my charges. Now i have been charged about 400rs for internet.in myidra app its showing that my data remaining balance is 2.7gb. Now they have stop my internet services asaying i have overused the internet. I said that it should show in your app. Its not my mistake that i used more internet. I checked everyday and know how much data is remaining. Hence i want refund.in image...
+1 photos
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A
Aditya.Girukala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

how idea changed my view towards customer care

Address:Hyderabad, Andhra Pradesh, 502032

Dear Team,

Hope this email finds you well,

Please spend few minutes to go through the email,

I was a Happy Postpaid Customer with Vodafone, my number [protected]

until I had received a call from one of the 3rd party vendors I believe or a customer care representative,

who mentioned that we have an exciting offer with Idea, and requested me to Port to Idea
br...
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A
Amrut Rathod
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and billing issues follow ups.

Address:380051

Reminder:1

પ્રતિ શ્રી,
મેનેજર,
આઈડિયા સેલ્યુલર લીમીટેડ
અમદાવાદ

સવિનય સાથ જણાવવાનું કે નેહરુનગર પ્રાથમિક શાળા ના નામે આપની કંપની નું પોસ્ટ પેડ કનેક્શન અમે...
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V
Venkateswarareddy Sanikommu
from Addanki, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea free offers

Address:Rangareddy, Andhra Pradesh, 500060
Website:Idea

I've recharged with idea 495 special offer, which its terms and conditions not clearly mentioned like regular offfer. After i recharged i got normal offers, i have the screen shots in hand, in special offer they mentioned free local/std calls but given like normal offer with limited idea to idea and 3000 other network minutes, data balance is ok. But the calling offer is changed....
+2 photos
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G
Gopal Dua
from Indore, Madhya Pradesh
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activating skillderby gaming service without consent

Address:New Delhi, Delhi, 110059
Website:www.ideacellular.com

It is very sorry to say that on every alternate month a new service is activated by the company itself, without any consent just to inflate the bill amount by approx ₹150/-.

This month in my july '17, bill company has charged ₹ 70 /- (@ ₹35/- per week) for "skill der by gaming service" on my mobile no. [protected], without any information or my consent.

On speaking to customer care they show their helplessness...
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M
mahalakshmi k r
from Delhi, Delhi
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I lost my mobile phone along with idea sim

Address:560052
Website:www.consumercomplaints.in/new_complaint

I lost my mobile phone along with sim, number [protected], when i was check location through gprs its shows this adress
Darshan, 9th main road binnipet, cotten pett, bangalore karnataka, 560023
Mobile number [protected]
I lost my mobile on 20/07/2017
I was travel in bus when i get down in bus my mobile was not thier in my bag,
I requesting to you to find my mobile and give me back...
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P
Pavi Chaudhary
from Patna, Bihar
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poor network

Address:Ghaziabad, Uttar Pradesh, 201001

I hv been using idea number from lastb8 years... Its is so bad to tell you that idea services has changed alot in recent time.. Such a poor network and pathetic customer services too.. I think the customer support dont bother about their customers. I have filed my complained many times.. But none of you have tried to solve my problem... Time to change my cellular provider now......
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S
Sushant Lonkar
from Pune, Maharashtra
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poor network at my home from last 4-5 months

Address:Pune, Maharashtra, 411048
Website:Idea cellular network

I am suffering from poor network by Idea carrier at my home from last 4-5 months
I have complained about it in nearby idear gallery. They said it will resolved in some days but its not resolved yet. I request you to do something for that as soon as possible. My no is [protected]...
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A
A V Subrahmanyam
from Suluru, Andhra Pradesh
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aadhar linking

Address:Krishna, Andhra Pradesh, 521001
Website:[email protected]

You are sending messages to my mobile for linking of aadhar to my prepaid mobile number. I am having two pre paid idea sims bearing nos. [protected] and [protected]. But, to my surprise, our machilipatnam idea dealer is charging rs.20 for linking of the same. Please let me know, whether i have to pay the charges for linking of aadhar to my prepaid idea number. Please arrange online linking system to facilitate the idea customer for visiting...
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S
Savaliya Nimish
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction and fraud in customer service

Address:Jamnagar, Gujarat, 361160

Hello
Check mine this [protected] prepaid no. History about balance deduction
Just before 10 minutes you people have charged me with 34 rs. And
After that i've called to your 198 service at there you people are saying that at these moment all our customer care executives are busy so wait and then you are disconnecting the call
Then i've called to 121 as per your 198 service has suggested where no option for...
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Address:Pune, Maharashtra, 411017
Website:www.ideacellular.com/customer-care/regulatory/cellular-appellate-authority#Maharashtra & Goa

I have been charged for vas services since last 6 months, i have never asked nor i have given confirmation to activate vas services on my mobile number (Mobile number - [protected]), still i'm getting charged unnecessarily. I have been complaining and paying bills since last more than 6 months.
Despite of deactivating so many time, idea cellular is activating the service on it's own without my confirmation/request. This month i have...
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N
Navneet Rawat
from Delhi, Delhi
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signal problem almost every day

Address:Meerut, Uttar Pradesh, 250001

Dear sir.
I have port my mob no.[protected] from vodafone to idea but after using it for few days signal problem arises because of which when people try to call on my no. They hear an engaged sound and many times operator says this no is not available.
Kindly please look into the matter and resolve this signal issue as i am working in sales industries and such kind of problem affects my work....
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