Idea Cellular Complaints & Reviews

Idea team,

I ported from vodafone to idea due to poor vodafone network and expected a good n/w from idea. But things are too worse after porting to idea. Very very poor network at my home and not able to receive any calls also

I lodged a complaint on july 3rd with c1-[protected]. They promised me to resolve the issue on or before 7/7/2017 02 : 13 (Including time).

Somebody from idea came to my...

I am subbaraju and using the number [protected] (Post paid). My sim got damaged and request for new sim in your miyapur office. But due to sim stock unavailability they took 1 week time to replace my sim. Finally i got sim on 11th. But still they have not activated my new sim. When we call the miyapur branch office there is no proper response. Raised same issue with customer care as well on 12th july. This is causing so much of inconvenience...

Sir i request to you that there is a very bad network at bhatti mines. I can't use anything like msg... Internet... Calls.... There's too much call drops. If i use whatsup... There is no network if. You resolve it please do it... Im suffering that issue from three months.... There is airtel network so strong.... And vodafone too.
So many people are facing this problem witch use idea network at this area...

I have zte 3g (3g hostless modem) data cart and using idea 3g internet service for internet browsing but i am not able to connect vpn server in my office i have tried to connect secondary vpn server as well but getting same error. I have check with my it - network team and they confirmed it's idea internet issue. So i have called idea customer care but they don't know about vpn connection....

I am unable send port sms to 1900, every time when i send the sms it shows error, even though i got enough free sms left to send my idea cellular is not allowing to send the message. This is my number [protected]. Please kindly go through my request and take action as soon as possible.
Thank you
Regards
Pradeep shakamuri...

Useless VAT services are being activated on my number without my intimation and deduction of money for this useless services.
I tried to call customer care but no body bother to receive calls. now I am fade up with idea service and wanted to disconnect idea connection and I will move to customer forum with this issue....

I have moved out of the idea on jan 28 and still they have not refunded the outstanding balance i had on idea. When i called the customer care they are asking to go to the idea outlet and when going to the outlet, they are asking me to call the customer care number. Nobody is serious about this and kindly let me know how this can be made legal. I have an outstaniding amount of ruppe ~1800 on the number [protected] when i used the idea network....

Here is the case

1: i received a call from ankita, she informed me that she is calling from idea, and have better plan for me.
I. E;-
1) unlimited calling (All india)
2) 3000 sms (All india)
3) roming free (In & out)
4) 35 gb data (3g or 4g)

I agreed to her and ask to send some person to collect documents,

So she sent manmeet ([protected]) and he to explained...

Hi idea team/sandeep,

I just received a call from idea ([protected]) the spoke person was vishal kamble,
I already requested to you guys to close all the services for [protected], but still i am receiving your email to pay due amount, please check the attached document and send me confirmation,
And if sandeep nirwan is available please take action against him, this person told me that he will close my number...

We are disconnected this number [protected] for invalid billing purpose some one it recovery team calling and using abuse words to me i want clarification about value added services than i will pay outstanding but calling party not clarification any about this they are asking payment i asked clarification than suddenly started the bad words chetan [protected] and anita [protected] pls take neccary action on this fellows and pls explain bill...

I recharged my idea number [protected] with 347 Rs . In the plan it was not mentioned wither it is 2G or 3G or 4G network net the company is giving. They gave me only 1gb 3G net plan
In 346 Rs the company is giving 28 GB
They are cheating the customers by not giving the full details in the plans...

I recharged to my idea no [protected] with 395 plan which was shown as unlimited calls by idea app and in idea message service *121#. After recharge came to know it was giving 3000 minutes for 70 days. I would like to fight against this cheap trick play by idea. It's directly making customers as fools. If they can't provide unlimited at least they have to mention what they can. So my fight was, file this incident against idea cellular, i demanding...

Hi,
Ph:[protected]
I have paid 385 rupees last month and asked to close this number as i am not using and i have visited idea outlet electronic city twice also called number of times to customer care to close the number.
Now you people have generated again 491 rupees bill and asking me to but i have not used that number from 2 months as it was assured to me that number will be disconnected. But you people are asking...

This complaint is against the store
Neeraj communication -
Address - royal shall shop no. 21, main akurdi road, ravet, pune - 412101, opposite krishna height
The stuff was very rude and arrogant with the customer as we he could not retain us to close the connection.
He abused and used incorrect language.
Also have requested to activate on the services on prepaid no however he directly disconnected the...

Idea outlet has activated Rs 250 booster pack without my information. After asking to customer care regarding this, they lodged complain but cancelled after 44 hr working day. I lodged the complaint again but no result. This is totally harassment and cheating to customer. I have decided to leave idea network. If anyone can help please refer my complaint no. C1-[protected]....

I being an airtel customer for past 12 years was desiring to port my airtel sim to idea so i visited idea gallery of dafftary road, malad (E), mumbai
They charged 100 rs for prepaid sim of idea which they assured me of being start in 7 days taking my documents and legal procedures since then it has been over a month and i had visited the gallery 10 times for which they requested me for documents nearly 5 times which i submitted to...

Hi team,

Today i recharged my mobile with 150 rs, after 30 minuts i got message from idea cellular network your ndtv pack is activated and without informing they deducted amount 42 rupees. I dont know what is ndtv good time pack. I want my money back. Refund my amount....

I got fraud call on 10/07/2017 from mobile number [protected] and i raised a complaint on ideamoney through city crime police station yesterday it self.
Amount debited twice rs.4992/- respectively please don't adjust to any of your customer numbers are whatever kindly kept on hold this rs.4992*2= 9984 inr

Date pos no amount
10/07/[protected]/-
10/07/[protected]/-

Please don't...

I got fraud call on 10/07/2017 from mobilenumber :[protected] saying my bank of india debit card reward points got expired and you can opt for cash back amount of 4992 rs. Caller asked me to provide debit card number to get amount back. Initially i denied sharing personal details. But after some discussion i agreed to share my debit card nos and otp. Amount got deducted from my account instantly twice and was transferred to ideamoney vide...

Hi my name is keshav gupta i port my mobile number from airtel to idea and they give me new sim and take 100 rupess and from that day 5 days are completed but no response come from their side my mobile number is still not working they only said wait for few hours no. Will be activated surely
This is my postpaid number or my business number also they take it lightly and my business loss increases day by day who is responsible for that...