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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 311

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D
Denis mathews
from Chennai, Tamil Nadu
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charging for aadhar linking at idea store

Address:Kottayam, Kerala, 686631

I went to link my mobile number [protected] at idea store - h&n store in ettumanoor, kottayam district kerala.. The store manager after linking my mobile number asked for rs10. I told this is a govt order and u cannot charge me for the same.. He told he is doing this with every customer and dare me to complaint.. I told no other mobile company is doing this and u have not informed customers early or showed any board indicating the same. Hence...
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M
Madhu123.
from Chirala, Andhra Pradesh
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lost sim card

Address:521202

Dear idea customer care,
Some one has stolen my phone including an idea sim no.- [protected]. Please kindly block this number as soon as possible.
Thank u...
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Address:560016

Hi,

I have today recharged Rs.199 through paytm by seeing available recharge offers to my no by dialing USSD code.
But the money is deducted and recharge did not happen.

With the refernce number given below they are saying its not enough then what else do i need to give for them to refund my money...

Operator Reference Number[protected]A4D2287

Reagrds,
Nanda...
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B
bharathtupili
from Bengaluru, Karnataka
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unnecessarily balance deducted, without my intimation.

Address:Chennai, Tamil Nadu, 600020
Website:www.ideacellular.com

With out my intimation, they added a subscription called celebrity chat @ charge ₹0.00 for 3 months, and later renewal also @ ₹0.00, you can find this on screen shots, after 3 days i got a message that i deducted ₹15.00 for celebrity chat, there is no information regarding this deduction from them, please take action regarding this indents for cheating customers in the name of subscriptions...
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G
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extra charges without details

Address:Pune, Maharashtra, 411057
Website:Idea Cellular

Account number:[protected]

I have corporate idea postpaid connection and using it from 2 years and this cycle i got a bill of 2500 inr and it is mentioned 1500+tax is for data pack pro-ration charges and that is only detail i have.

I have dropped a mail to [protected]@idea. Adityabirla.com but there is no response from last one week and many times i called customer care also but there is no response.
br...
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K
Karunasree Jetty
from Bhuj, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new sim not activated, unable to contact 59059

Address:500003
Website:www.ideacellular.com

I have changed my postpaid connection to prepaid connection on 12th july. I have been asked to dial 59059 to activate the connection but so far i am unable to activate. I am getting a message saying "not registered on network" whenever i am dialing the customer care number. Please activate the services as i have been using this number from past 5 years. I am missing all important phone calls....
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J
jayprakash ramawat
from Ghugus, Maharashtra
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automatic deduction from prepaid mobile balance

Address:Yavatmal, Maharashtra, 445204

मेरे idea मोबाइल बैलेंस से vas सर्विस के नाम पर एक दिन में ५० +२५+३५+१००=२१० रुपये काट लिए गए.dt.[protected] जब की मैंने कोई सर्विस चालू करने के लिए नहीं बोला है. और नहीं मुझे कोई कॉल आया है....
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B
batu21
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over charged as data proration

Address:Gurgaon, Haryana, 122001

My idea number is [protected], my monthly billing plan is rs. 349 and i just changed free of cost data plan.

They charge me rs. 1545 for data proration, while i am entitled to get 1 gb per day as free with top up of rs. 50 per month.

This rs. 1545 for proration charges is huge amount and this is a type of cheating by them.

Please let me know how i can initiate a complain against the company "idea...
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C
chetan.ghavate
from Junnar, Maharashtra
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idea prepaid

Address:Pune, Maharashtra, 4110030

Sir, I have idea prepaid number [protected] in Maharsatra circle. I am regularly getting flash messages from your side which are chargable also. I had requested through customer care to stop these messages but to no avail as I have been charged multiple times. Please stop these messages or I shall have to discontinue using idea prepaid....
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P
Prabhu Dayal Dwivedi
from Delhi, Delhi
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very poor 3g internet in delhi ncr

Address:201005

4 days ago i recharge for Rs346 for unlimited call and daily one GB internet, but i can't use internet it shows the speed of 3G net not more than 75 kbps . Kindly fix this otherwise i will port this number to any other network. I only use 300MB due to low speed. Kindly fix this.
My idea prepaid number [protected]....
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R
Rakesh Vishvakarma
from Tumsar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea retailer.

Address:Wardha, Maharashtra, 442001

महोदय, मैं वर्धा (महाराष्ट्र) में रहता हूँ केंद्र सरकार के आदेश अनुसार सभी मोबाइल नंबर को आधार से लिंक करवाना अनिवार्य कर दिया है जिसका कोई चार्ज नहीं है ऐसा customer care के द्वारा...
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G
Gaurav Chwdry
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service of my number is disconnected permanently

Address:Mumbai City, Maharashtra, 400030
Website:Www.Ideacellular.com

On 29april 2017 idea cellular limited disconnected my number([protected]) permanently due to non usages. But I have balance in my account so it can't disconnect. First time idea care told me that they have not this number and its details and It is a number of another company. After some time they said that your number is blocked by someone. And company can't help you. They don't have any detail of my number. I can prove that [protected] was...
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S
steveissac
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no network in germany

Address:560066

Dear team,

This is the 3rd compliant i am registering in this site. I am here at germany for the last month onward. There is no network connectivity for idea sim for me.
My idea number is registered to all my banks and currently i am not able to do any transaction because i am not receiving any otp.

This is very pathetic, if you are not able to provide any such support outside india then you should have...
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P
pranjaljain34
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

additional charges added for 3g already having 4g plan

Address:Indore, Madhya Pradesh, 452019

10 gb 4g data has been rewarded to my no. [protected] for free...

When i started to use it... It's working good.. At same place same time it's automatically connected to 3g services.. And now i received message that around rs. 670 is my bill amount...

So it's not our fault that that idea 4g services is worst.. It's their problem.. It's fault of idea company that 4g network at same place suddenly lost and it's...
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T
Tejash Ashokkumar Sachdev
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding not receiving sim.

Address:Ahmedabad, Gujarat, 380007

I have ported my no to idea in order to get better tariff. Idea people called me and requested to provide docs on whats app no ([protected]). I have sent my docs on whats app no before a week. They have told that i'll receive my sim in 2 or 3 days. But still i haven't received any sim. I have ported 2 nos. One is mine and one is of my wife. But none of the sim i have received. And from yesterday night (15/7/17) my both exisiting vodafone sim...
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A
amansuneja
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port in mobile number 8728967000 from vodafone prepaid punjab circle to idea postpaid punjab circle

Address:Fazilka, Punjab, 152116

Dear sir,
I was using mobile no. [protected] it is a vodafone punjab prepaid number. I have port out it into idea postpaid punjab circle. The port in date given by the idea cellular was[protected]Time 10pm). On the informed date my vodafone sim loose network but my idea sim not started yet. All my work and phone calls has been stopped due to this issue. I have taken idea postpaid sim from idea cellular postpaid counter which is star...
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S
Sairam Rajagopal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

televerification

Hi,
I have ported my number to idea on 15 july 2017. I got this message as mentioned. "dear customer, welcome to idea. Please call 59059 for tele-verification after 15/07/2017 23:30:00 to enjoy our services. Expected no service period is 4 hours."
But when i am dialling this number 59059 after 5 hours when the idea signal is available, it says "the number you have entered is not a correct number". I have an urgent requirement...
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N
Nishu Gandhi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

post paid to prepaid convert

Address:New Delhi, Delhi, 110051

I am complaining about i have to change my idea no postpaid to prepaid but due to customer service centre employee my idea prepaid no is no working from last one week. I am complaining daily to mr. Anuj sharma but no one listing my complaint and i paid extra amount of my bill but still no solution about my problem pal do need full
My idea no [protected]
Other contact no [protected]
Idea customer care centre - krishna nagar...
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P
Prashant Ramayya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unexpected balance deduction when phone not in use

Address:Hyderabad, Andhra Pradesh, 500089

Hello idea,
These days i don't know whats happening with idea, they are charging the customers with unexpected charges even phone is not in use.
When spoke to customer care they are unable to help and saying that you have used that service. This is not the first time, it happened many times.
They never refund that unexpected charges from idea.
How come i'm responsible for this charges even if i didn't use service....
+2 photos
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M
Medhin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea bluelima and music box, charged without and subscribition on my mobile. 8608975593

Address:600055

This service was subscribed without my knowledge, and the amount for this was being deduction from past 1 month, around 5₹ or 35₹. Since i recently noticed this and unsubscribe date it. Pls provide me a statement y this happened. Or refund the amount. However if this doesn't happen we will be moving to another service provider, since i'm facing lotzz of issue with idea....
+3 photos
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