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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
1034
475
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 312

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H
heaven123123
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality

Address:110047

They always activate any service they want to activate on their coustomers account. And when you call them, their answer would be you had activated this. This time i went to idea store for changing my sim bacause it was not working. So i went their got my sim recharged. They said it will be activated in 2 hours. It was not activated, next day again i went their, then they replied that a vas service is activate on your account due to this...
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S
Shrikantdoijode
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge benefits added

Address:Pune, Maharashtra, 411033
Website:Idea recharge wrong benefits

Hello,
I checked *121*12# and got info about plans. Then, i recharged 799 from paytm. Got wrong befits added to my plan. Actual benefits are 2gb daily for 56 days and unlimited calls.

Now im trying to connect to cc on 12345 and 198 (Waited for 10 mins for both) so they are not receiving calls.

Please provide solution. Please see attached screenshot as well....
+1 photos
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G
GS Garg
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized deduction of charges

Address:Agra, Uttar Pradesh, 282005

I am holding idea sim with no.[protected]. Since last 4th july 2017 unauthorized charges are being deducted from my pre paid balance.

Since 12th july frequent charges of rs.0.40 is being levied even without outgoing calls from my mobile. Please immediately refund my all charges except charges of my outgoing charges.

(Gauri shanker garg)
Mobile [protected]...
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S
Saddam Alam
from Kanpur, Uttar Pradesh
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call details last two month my idea number 7039736405

Address:274401
Website:www.google.com

Dear Sir I want call details last tow month of June to July my idea number [protected]...
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A
amrut1971
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and billing issues.

Address:Ahmedabad, Gujarat, 380022

Dear sir,

We had a post paid connection on the name of nehrunagar primary school, makraba, tal-city, ahmedabad. Our mob. No is [protected] given by your company. We have two time contact your idea care center for disconnect the service due to poor service given by you and they are not co operate and told us to payment. We had not used the net service from june and till date and you are giving me bill for the said month. So...
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Harnish Kathiriya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet data usage incorrcted message show on mobile display.

Address:Surat, Gujarat, 395007

Many times display on show wrong data usage message on my mobile. My idea number is[protected] and i have many times complain on idea customer care number and idea care store but no solution on this [protected] number. So, i have very very varied about this message. Right so i can request for you please stop the wrong message on this my contact number....
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R
rznmhd
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barred my connection under sim lost while i didn't make any request

Address:Moradabad, Uttar Pradesh, 244001

I am not sure what is happening but someone from one of the idea stores in moradabad barred my number twice within last 2 days under sim lost.

I first called the customer yesterday and they unbarred the same as per my request but today they are unable to do this again on phone call.

I visited the idea store as well in moradabad and they are literally making some unnecessary excuses!

I did some...
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A
Arun Dahiphale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection billing

Address:Pune, Maharashtra, 411061
Website:ideacellular.com

Hi,

This is to inform you that i raised request for surrendering below numbers in may2017, and below numbers got disconnected.

While submitting disconnect request i had cleared all outstanding. But still am getting bill every month for these numbers. Why should i get bill if number is disconnected??
[protected]
[protected]
[protected]
[protected]
[protected]

Last...
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R
rajivkr1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has been deducted

Address:Bhopal, Madhya Pradesh, 462042
Website:www.ideacellular.com

Dear sir,
I want to complain about fraud money deduction from my account. I am using plan of 348 of idea cellular. As per

The plan it gives free outgoing calls for mobile and free internet services for 28 days. Internet services is free even i

Am in roaming in india.

I was in roaming on 09/07/17. I used data services for internet. After that rs. 70.60 has been deducted from my
br...
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A
Ankit Makhija
from Indore, Madhya Pradesh
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False information and cheated

Address:Sagar, Madhya Pradesh, 470002

I got a offer of rs399 on my number [protected] and then i confirmed same by calling 198, asking is this offer valid for 3g handset i called 3times.
First time confirming offer and next 2times before recharge and those 3 people told it is valid when i did recharge i didn't get 1gb/day offer for 70 days but i received 512 in total.
I again called they say if even we have provided false information the offer benefits are not going...
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S
SharadB
from Pune, Maharashtra
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please my call details

I using idea sim card no. [protected] please I want last 7 days incoming & outgoing call details in my email Id.
[protected]@gmail.com

Thanks & Regards...
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V
Vijendra Patel
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting mobile no. from idea to airtel.

Address:462039
Website:idea.com

Sir/madam,
Idea company sms regarding portout:-

Dear customer, your request for port out is registered and would be actioned by 23/06/2017 6:46:21 pm through communication id c1-[protected]. Thank you.

Airtel company sms regarding portin:-

Dear customer, your porting request for mobile no. [protected] has been sent to idea / spice (Gsm). The same will be processed by[protected]:10:03.0...
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A
ajit.entc
from Noida, Uttar Pradesh
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Repeatedly cheating of idea to postpaid customers

Address:New Delhi, Delhi, 110092

In april 2 i talked with idea customer executive. He offered me a postpaid plan of 499 and told me there will be a discount of 300rupees for next 3 months. So including tax i have to pay 270-280. But in may they billed 582 rupees. On 18th may i complained about the discount but they have not registered any complain. On 22nd they barred my no. When i complained again they told me within 72 hours we will verify the conversation of2nd april....
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D
Darsh Khatri
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service for more than 48 hrs

Address:Kolhapur, Maharashtra, 416002

I had port my number from vodafone to idea. The service was supposed to start from[protected]:30pm but still not active. It's more than 48hrs. Everytime they say it wil start in 2hrs. All my business n other important work has been on a hault. They said their service has problem for last few days.. But did not informed when i went to port from vodafone to idea....
+1 photos
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N
Natwer Nandane
from Bhopal, Madhya Pradesh
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bad signal

Address:450881

सर सिंगोट सरकल मैं 3G नेटवर्क होने के बावजूद भी ज्यादातर 2G नेटवर्क ही मिलता है अधिकतर उपभोक्ता इसके कारण परेशान रहते हैं अनुभव बहुत ही खराब है प्लीज कुछ करिए नहीं तो हमें दूसरी...
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H
hariom1978
from Gurgaon, Haryana
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Harassment on phone/ threatened to family

Address:122001
Website:idea compony

I am using three numbers of idea, out of them one is [protected], since last 6-7 months i am not using this, also i have paid all bills, last bill was 167 rs, after that i am receiving calls daily from idea office, to my family, dhamki dekte hai, i had pu fir against the number[protected], nad put case in consumer court on idea. My brother m me are blood pressre patient, if we face any mental or physical problem, only idea will be the responsible....
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B
bincy77
from Chennai, Tamil Nadu
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Sales cheating on customers to get ported to idea postpaid

Address:560103

I had recently ported to idea and the servies are up and running. But to get me ported your sales team had made many promises which is not being satisfied now.

So i got a call from some female (Unfortunately i don't know the name or number) on june 29th asking whether i need to port to idea. The same day i already made my mind port to aritel but some final discussion was ongoing with them to conclude on the plan. But then idea...
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P
Pranali v Suryawanshi
from Kolkata, West Bengal
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gst on june bill

Address:Kolhapur, Maharashtra, 416101

My bill due date is june 12 2017 to 11 july 2017
But they charge tax on total bill
How can they
Gst applicable from july 1 2017

I call customer care near about 1hour but they are busy
No one can answer me
How they apply gst to total bill it is against the rule and regulations...
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Address:New Delhi, Delhi

I raised a concern regarding close my number on 16-march, i called on their customer care and they refuse to accept the request and waisted my time saying that i need to go to customer care center. After i visited 2 center no one accepted my request. Then they started harassing me for baying bill, called all my relative and family member,. The girl who contacted me also talk very rudely. I kept patience now they had converted a bill to 1000+...
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D
Deepa23021
from Hisar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone fraud/scam - k vishnuvardhan reddy

Address:560061
Website:Idea Cellular Services

I had lent money to k vishnuvardhan reddy, person known to me through bharatmatrimony site, of approximately 1.15 lakhs through multiple bank transactions on the basis of trust from the duration of july 7, 2015 through october 1, 2015 as he was in some trouble and need of money. I have not met him directly. Later got to know that k vishnuvardhan reddy had expired through his relative/friend sridhar who was in touch with me at that time. Initially...
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