Idea Cellular Complaints & Reviews

मैंने 5 जुलाई 2017 को आइडिया की एक सिम खरीदी थी। (सिम नं.[protected]) उस वक्त विक्रेता द्वारा मुझे 45 रुपए बैलेंस मिलने का आश्वासन दिया गया था, परन्तु आज दिनांक 7 जुलाई तक मुझे बैलेंस प्राप्त नहीं हुआ है। काॅल का प्रयास करने पर बैलेंस शून्य बताया जा रहा हैं। (मोबाइल नं. [protected])
विक्रेता द्वारा इसके संबंध में कोई जवाब तक नहीं दिया जा रहा है।

Hi
I am using idea's postpaid number. My plan is "249- No Bill shock". Generally my bill is rs 290 for last 6 month. Today I got a msg from idea regarding monthly bill Rs 862. I checked the details of bill, they deduct 485 rs for net usage..
Few days back I rcvd a msg from idea that there is 10gb 4g data is free on my number for 3 months. I started using the net on idea, but due to weak network of 4g in my area I switched it to 3g network, & continues net surfing..
Today when I rcvd a msg regarding bill for the month of June that is rs 862, I called customer care to idea n asked about the huge amount of bill, the replied that you were using 3g data in your phone, that's why we deduct 485 for net usage.. Only 4g data was free to your number, if you are using 3g due to weak network of 4g, we can't help you, you have to pay the amount.
I am surprised that how can idea give a half information to customers. They should at least msg to customers that use only 4g data, 3g data Would be chargable.
Plz help me I will not pay this amount, how could the pass a half information.. I will not mention my number here, where I have to share my number with your team. Plz reply.
Thanks

Sir,
please send my call list and details of number [protected] to my [protected]@gmail.com

Sir my name jassi i am use for idea sim and costmer of idea product i am knou my idea number [protected] all outgoing and incoming call and all sms dettail send my gmail account /my personl number [protected] my gmail id [protected]@gmail.com
Please help me sir very importent urgently call dettail for me thankyou sir
Thanking you

Hii sir,

Idea team is irritating me and family by calling and using abouse language on my total friends & relativ no . I am getting call from this no [protected] stating that they are from idea company . I have spoken in costumer care regarding Ravi ranjan Kumar.I am complaints by maill in idea company but idea company no any help .
I am complain idea costumer care . this please find the complaint no c1/[protected]and I am whom spoken with miss sneha sinha datta .

And I request you to please settle Ravi ranjan Kumar due bill on this no [protected] how much he have consumed in that pack and let me know the total amount ### off now after settlement minimum amount . so that I will inform him to pay the due amount... Thanks & regards
Sashi ranjan Kumar
[protected]

Am currently having idea network in narnaul, mahendergarh, haryana.i am facing network issues since the past 25 days.its network is very fluctuating.sometimes its shows 4g then suddenly not even 3g then drop to2g.i am currently using one month pack of 348 rs which includes unlimited calling and data(1gb 4g per day) but i could not use the calling feature properly 3 out of 5 calls drops.sometime it losses it connection during a voice call also.i could not play online mobile games (clash royale) ..idea lost it network during online battle in game which is very important for me.i have spent many money on that game but due to this #### network i keep on losing.please help me .i

The most stupidest, dumbest, idiotic telecom provider in India. Rude people with misleading informations. No response when I called the Head office number. Irresponsible and irritating answers from the customer care and from the so called senior person Vijay. So disappointed and lost all my communications including bank related transactions. Cannot transfer money through internet banking etc. Lost my clients and projects because of this stupid network provider. Would like to sue this company for their irressponsible customer service and the losses faced by me...

My no is, , , [protected] I went to idea shop at ring road padmanabhanagar this morning to recharge with Rs 50 the manager said after 5minutes my account is charged even after an hour it is not charged. Moreover the manager does not know any services of idea thier helpline numbers. Even what to do to know my offers. Ideally has spent so much amount on this shop and with this manager how idea will survive you have to answer

I have not activated any blue lima service and still my balance is getting Deducted daily by 5 rs. Please stop this service and refund my money.
Mobile number - [protected]

This review is coming directly from a long term idea customer who is extremely dissatisfied with their services. Their customer service is too rude and doesn't value the business that a customer has provided to the company. I wouldn't blame it on the customer service reps as there standard shows the third class standard of the company itself. Also our poor law system make their morals high to loot general public off of their money, which is not the case in developed countries where government bodies like bbb and fmc can teach such companies a good lesson and that is why the customer service standards in such countries are so high. My idea prepaid phone number: [protected] was recharged with rs 348 with which i was supposed to get unlimited 1gb data per day and calling for 28 days, these frauds changed the recharge value to 349 and started offering only 1gb data for the entire month in rs 348, calling there customer service instead aggravated me as they were rude and no help. They even suggested me to port out to a different carrier as if my business means nothing to them. Now if you see, they are ready to lose their customer over a difference of rs. 1/- only. Such are the standards of this pathetic company. I am going to port out all six of the idea numbers that my family use and will also make sure that no person known to me goes for this carrier again.

I received two sms from IDEA the first one saying that I had requested for Bluelima services and second saying it is being activated and that I will be charged for the same. I DID NOT request for bluelima services and there is no mention of how to get it deactivated. I was surprised and thought it as a spam/fishing sms since I had never heard of the same.

Dear Sir,

This happened on 27/06/2017, when I got a call from Mobile No, [protected] where the person said we are calling from SBI Credit Card and He asked the credit card details for the purpose o[censored]pdating my reward points in the new card.
I gave the card number and she asked the CVV & OTP which I gave her. When I checked the SMS the transaction has already been completed.

Please request you to help me on this matter to get back the amount.

Card details :

All the transactions are under settlement
Date Description Type Amount Spent (Rs.)
27/06/2017 AIRTEL MONEY 10000 success
27/06/2017 AIRTEL MONEY 10000 declined
27/06/2017 AIRTEL MONEY 10000 declined

Please do the needful so that the frauds do not get the money

Regards,
Asif Shaikh
CONTACT NO [protected]

I am a corporate connection user with 8 mobile connections in the name of My firm M/s Technological Production Co operative Scoeity, 74-B, Udyog nagar, Kanpur - 208022.

The mobile bill of Rs. 1619/- for the month of April, 2017 was collected from our office by Idea franchisee M/s Vinayak Telecom, Sarojinui nagar, Kanpur-05 on 11/05/2017 through receipt no. 266567 dtd. 11/05/17 and due date was 19/05/2017. Payment was made by cheque no. 171150 o[censored]nion bank of India, Rawatpur branch, Kanpur-24 as always done.

Cheque also got cleared well before the due date ; but was not posted in our account by the idea franchisee. Since we were getting sms reminders for non payment of bill, we approached the franchisee and were told that payments were not posted due to some mistake. we were also assured that it will be done timely and no late fee will be imposed.

However, idea store failed to post the payments and Mobile bill for the minth of May, 2017 came with an imposition of late of Rs. 400/-

We repeatedly lodged our complaint by e mail to idea cellular customer care wing but overlooked mistake done at their end and informed us the late fee is just fine.

Please take necessary action for waiver of late fee and also impose fine as per the rules for not attending customers complaints.

Hi,

My name is Shubham Vyas. I have already paid bill and then also I am frequentelly receiving warning calls from company's autoriesed receovery agent.Not only this they are also calling to all my relatives & friends & using abusing language. Due to this very reason all my relatives & friends to whom they called up are very afraid in attending the calls.

The most imporrant I booked one lac rupee loss as they called up to my share broker & informed that i did a fraud in market. immediately my share broker called me to deposit the debit balance & sold all my holding as i couldnot deposit the amount immeditely.

I informed & requested customer care many times to stop these types of call to my relatives & frineds, but these types of still continue.

At 30 june 2017 i do recharge on my idea number of 50 rupee by my internet banking of state bank of india but after recharge they deducted money from my net banking account but they don't accumulate recharge of 50 rupee on my idea cellular number.
I believed that perhaps it may be causes due to slower net banking but after 5 days no any recharge done in my idea cellular number.
I called many time at idea customer care but they are not gave me response.

Dear sir
My name is Shatrughan gupta
Rs. 11190 was incorrectly payment by mistake from my account for this number =[protected]
Please refund my balance and solve my problem.
Please find attachment.
Payment details
Biller name = idea cellular mobile
Cellular number = [protected]
Payment amount =11190
Payment date= 20/06/2017
Transaction reference No. HDFC[protected]

Regards
Shatrughan gupta
Mobile No [protected]

Without visiting how can idea balance be deducted rs 29 has been deducted for a service named my dala that even i dont know wht that is this is very unfair my phone was on charge and when i checked it it just showed up a balance cut of rs 29 when i talked to the customer care they just say that u opened a link how can a person open link of that thing abt which he dont even know

Same i got one call from Delhi one ledy is talking to me said ICMS PVT LTD.has launched complain the name of me.and I ask him..who are the ICMS? She said I don't know please talk to Mr Ashok Malhotera etc.but I think it's take calls. I have purchased 6 post paid connection to my family but I was getting poor network service and it's data pack is not working..and intact i activated 6 all conanction but use only 3 conanction rest conanction I do not used but he charge me all no conaction charges...i pay to exact ammount which I used.not any other fake amount.

Please be informed that i am having sim card of idea 4g network in my name only at vishakhapatnam, andhra pradesh location. But my adhaar card is from west bengal location. Actually my service have been transferred at vishakhapatnam location. But while going to nearest idea customer care office at kurmanapalem, vishakspatnam, andhrapradesh (Opposite vsp gate, near more super market), the representative are telling that for linking of adhaar, i should have local adhaar adress proof which i am not having as my adhaar belongs to west bengal.
Please look into the matter seriously for my further course of action.

Hi team,

I have applied for a Bangalore idea circle from Maharashtra idea circle. I have received the activation SMS on alternate mobile no and I put new Bangalore sim card in mobile as suggested, but service is still not activated on [protected].

I request you to do the needful.

With best regards
Idea postpaid customer