Idea Cellular Complaints & Reviews

Idea has an offer for new prepaid users: Get 70% off on Makemytrip hotels on FRC of 344. They will send a coupon through SMS after recharge. I already have an Idea postpaid (on my dad's name) but got a new prepaid sim to avail the offer on July 2.

Never got the coupon code I was supposed to get. Have raised a complaint but no one cares. It was supposed to be resolved by July 4th. Still in Progress. See attached images. SR number...

(1) I'm receiving frequent messages even after activating d.N.D. Service.
I complaint the company many time and to national consumer helpline and p.G. Portal too.
Number is "IH-IDEA".
(2) Also i'm getting stock market related sms from outsiders which disturbs the most.
Just fully fed up.
Examples of numbers are "MD-StpStl", "AM-CAPVIA", "AM-DSIJPL" etc....

I am a postpaid Idea User since past 5 years, my idea number was working fine since but recently since last 10 days i.e from june 28th 2017 its disturbance in outgoing & incoming calls and there is no network my details are as per below:-

Name of IDea Sim Card Holder: Mahesh dhanaji bhoir
Mobile Number:+91 [protected]
Region: mumbai, thane...

Dear Sir,

I am an Idea User since past 8 years, Since last 2 years i.e from february 2015 i am in saudi arabia my idea numer was working fine since but recently since last 15 days i.e from june 24th 2017 its stopped - Only Emergency Calls pops up in display and there is no network my details are as per below:-

Name of IDea Sim Card Holder: Salman Shaikh
Mobile Number:+91 [protected]
Region: Gujaratbr...

I have visited many idea stores in pimpri ( pune) for changing my postpaid to prepaid. But they are telling server problems, go in your nearby area and request them, unavailability of. sim cards. My number is [protected]. Where I should go now?
It is ridicolous to visit stores after these annoying answers.please let me what can be done or rather ways consumer forum is the last option....

Please sir provide to my phone no. [protected], my cell phone is loss in thuresday at evening, i loss the contect no .i whant to call detail this call detail i am search the my all contect no.please send me my no call detail . i am very requestly to your.i wait to your gmail massage . Call detail from 1month
my gmail id= [protected]@gmail.com
thankyou sir...

VAS has been auto activated on my mobile number today at 6.13 however I haven't been activacted this. After talking to customer care did not care about resolving my issue he intentionally again activated some charges to my mobile number after talking to customer care (just after seconds), these all charges are intentionally charged to my number....

Hello, i got fake call today only saying your debit card reward points got expired and you can opt for cash back amount of 5000. He asked me to provide debit card number to get amount back. I said it's personal can't be shared. They transferred the call to senior executive. After some discussion i agreed to share my icici card no and otp. Amount got deducted from my account, i asked him same and he said it ll be credited back to your account...

For the month of June I was charged a bill of ₹303 whereas I have taken up the plan of 199 and when I complained to the customer about this all they say is you have to pay the bill any how claiming that I have used internet from this portal.. FIRSTLY when u have free internet of some other network who would use it...I have been telling the customer since October last month to change my plan to 99 coz I am not using this network on regular...

I ported out my number from idea to airtel after paying advance amount, now bill generated on due date shows amount 117.35/- is due to pay which I am ready to pay but I am unable to pay bill via idea app or idea website as both are not accepting my number, I tried to mail to [protected]@idea.adityabirla.com but all the time I got reply " Your mail may not be registered please mention valid mobile number. Now if they are not accepting my...

I requested for a plan change which was supposed to be processed by one hour. But it was not done even after 4 working days. When i call customer care they simply say they have a server problem and it would be resolved at the earliest (may be in 1 day or 2 days or 3 days). There was no specific time limit told by them. They were simply advising to wait till the end of the bill cycle....

I received a letter from Idea company to pay bill for March 2017 with interest and legal expenses even after disconnection. I made the payment as legal words were used in their letter. Again now I have received April 2017 bill and again I will receive legal notice, etc. for disconnected line. AS individuals do not have power to fight, Idea cellular services adopt such technique to extract money instead of providing services. This may be the...

I am trying to contact customer care since last 3 hrs but there is no response! Just the idea tune gets played continously!
My no is [protected] i need to speak to the office regarding my plans! Please if any one can revert back!

I need to speak to the idea customer care office so that i can get the plans changed!! But no one is giving response from there side! Its urgent

Thank you...

I got duped from my citibank credit card for two transactions of Rs. 4785. I have blocked my card.
Receive the call from [protected]? Saying that they will transfer cashback of payback visa payment points?
The money was transferred to Idea Money Account. Please help track this account. I also see a similar complaint logged recently.

Thanks,
Nikita...

I am an idea customer, my number is [protected]. My balance is deducted by idea for services like bollywood life style and bluelima, which I have never activated. I dont even use browser or anything other than whtsapp on my phone that uses internet.
I dont even know what is bluelima.
Idea is automatically activating this service and deducting from customer balance.
Idea customer care number does not work. You never get...

मैंने 5 जुलाई 2017 को आइडिया की एक सिम खरीदी थी। (सिम नं.[protected]) उस वक्त विक्रेता द्वारा मुझे 45 रुपए बैलेंस मिलने का आश्वासन दिया गया था, परन्तु आज दिनांक 7 जुलाई तक मुझे बैलेंस...

Hi
I am using idea's postpaid number. My plan is "249- No Bill shock". Generally my bill is rs 290 for last 6 month. Today I got a msg from idea regarding monthly bill Rs 862. I checked the details of bill, they deduct 485 rs for net usage..
Few days back I rcvd a msg from idea that there is 10gb 4g data is free on my number for 3 months. I started using the net on idea, but due to weak network of 4g in my area I switched it...

Sir,
please send my call list and details of number [protected] to my [protected]@gmail.com...

Sir my name jassi i am use for idea sim and costmer of idea product i am knou my idea number [protected] all outgoing and incoming call and all sms dettail send my gmail account /my personl number [protected] my gmail id [protected]@gmail.com
Please help me sir very importent urgently call dettail for me thankyou sir
Thanking you...

Hii sir,

Idea team is irritating me and family by calling and using abouse language on my total friends & relativ no . I am getting call from this no [protected] stating that they are from idea company . I have spoken in costumer care regarding Ravi ranjan Kumar.I am complaints by maill in idea company but idea company no any help .
I am complain idea costumer care . this please find the complaint no c1/[protected]and...