Idea Cellular Complaints & Reviews

[protected] is the number for which I made demand for porting on 07/06/2017..and then again on 29/06/2017 and Both times the Monthly bill was not only deposited but also sufficient Excess Money also deposited as to meeting the excess days required for porting.=

During verification call from IDEA customer care (or concern department of Idea) I was offered for discount etc and deductions in Monthly Bill.. But I refused and requested...

Hi,
I was using 'no bill shock-249' plan for last month. My account no is[protected]. Bill amount of last month is 624 rs and out of this 441rs is for data pack pro-ration. As per my plan i get 520 mb data per month and i used only 303.398 mb for last month.
What is the 441 rs is charged for?
Please correct the bill and provide the new bill then only i can pay the bill....

Dear Sir,
I am very disappointed to tell about the idea cellular company allotted my phone number to other person without any prior notification or information through post or any method. They have my Identity Proof. If you allotted the number to others why don't you give some mail notification on my address.That number is connected with my bank account, insurance & other social activities. Please help us if you can otherwise we will...

Last 10 days I am facing issue with network and mobile data on my number [protected].
Though network shown in mobile but unable to call anyone not even receiving call.
Also same issue with internet facility.

Don't know why idea advertising that all indians are now moved to idea network.
No customer support.
I have daily 1 GB data pack Plan what the benifit of it if you don't have network to use it.br...

I have been notified by Idea that Blue Lima was activated on my number though I have not made any requests. I did not request this and I require a refund....

Bluelima service is activated without my knowledge and an amount of Rs35 is deducted from my balance. Please de-activate this service and refund that amount to my main balance. This has also occurred in the past but no one from the customer care team is bothered about it. Please look into this matter on urgent priority . This is very unfortunate that something like this is happening ever now and then and amount is deducted illegally from...

Dear Customer,
thank you for downloading mydala powered deal from MYDALA.
You have been charged Rs. 29
Your balance is Rs. 25.64

Please see the above message. I have not downloaded anything as such and I don't even know what this mydala is...

On July 3, 2017 i have made a recharge using idea site for 347 (it was a offer i got in my idea app). Though the money was deducted from my account the offer was not activated and the customer care executive said that the recharge was not successful. The money deducted from my account is not credited in my account. Please take immediate action to reimburse the money.
Reference message is as follows :
You have loaded Rs 347.00...

I have been charges almost 60-70/- rupees for using data when I have data available. I have ever sent sree shot from my phone to consumer service email address.. Idea is pathetic... I will port out my number soon... Feeling frustrated because of the unfair charges and this is not the first time I am charged incorrectly. I want my money back...

29 rs has been deducted illegally from my talk time account by idea in the name if mydala service. When enquired in terms customer service they are repeating the same dialogue. How would I subscribe to something even I don't know.. Why should I pay money for something like that. They are not even bothered about the customers. It's like looting from the customers. Till now I have used idea services. Now it's charging money illegally too.....

Someone has done fraud transactions using my citibank debit card with idea money. It is for 4 transactions of value of rs.4785 on 19th june 2017, that is for rs.4785.

As requested on customer care phone to send the complaint/fir copy from police and the citibank bank statement for the period of transaction with idea money. I sent them to grievance officer

Also the phone call came to my mobile number asking for...

I ported my mobile no from Vodafone to Idea but its worst experience. While porting all telephone executives are telling my device will work on 299 plan where I will get 1 GB everyday.
Once my device is ported I check no 3G/4G network is getting. Once 2G works. When I inquired then I got information my residential place is not supported 4G network what a joke in Navi Mumbai no 3G/4G? Its surprised me. I tried to called 12345. 121 &...

Dear sir,
I have got a call from [protected] to my mobile no [protected] where she mentioned that she is calling from citibank & she told that my reward point got expired so they want to give cashback & asked for my card details, then i doubted & then she forwarded the call to higher management & he told that his name is mr. Prem singh & his employee id is citi28205 & sent me a message for confirmation & i have shared the otp, then...

I have full network in my phone but when I try to call anyone I am not able to call same problem coming for incoming calls also when anyone wants to call me. they will got either engage tone or phone out of coverage area voice. and sometime phone is switched off but my phone is neither switched off nor out of coverage area. this problem is coming from monday morning morning and still is not resolved...

Hi,

I have been using internet on mobile number [protected] using data pack 1GB/Day. Even then on 25th June and on 26th June money from main balance was deducted for using internet. I wrote complaint on Idea's facebook page on 26th. but till now no refund has been given. Neither they are providing any complaint id nor taking action to resolve this issue.

Regards
Aseem Vats...

Hi
On 26th june 2017 I am got msgs from Idea that i activated "Fight tv" and they deduct 35 rs. But i didn't send any activation msg for this service activation,
On 29th june 2017 i got msgs that i activated "Bluelima" and again they deduct 35 rs. But i didn't send any activation msg for this service activation,
On 2nd july 2017 i got msg from idea that i activated "Hungama" & they deduct 50rs but i didn't send any...

I've installed my idea app and it displays wrong name in my account. I have submitted my Id proofs at the time of purchasing the SIM card which was around 5-6 years ago. So why it shows other person's name on my profile(while I don't know anybody by that name)? Kindly request you to rectify the same. And let me know if any kind of verification is needed from my end. Kindly revert at [protected]@gmail.com...

Hi Team

I have done online recharge of Rs. 111/- for my prepaid idea number [protected] but it failed. But the amount is deducted from my ICICI Bank Account.

The customer who is doing prepaid recharge should get a recharge message on the cell phone. I did not receive a message on cell phone.

However, the amount is deducted from my ICICI Bank account. If inappropriate details have been filled...

My Citibank credit card was used by someone and made transaction to Idea money payment around 4 times @ 10:48 AM to 10:56 AM As I got to know from online as a merchant you can block those fraudulent transaction which was made by the frauds. Could you please block those transactions at the earliest .

As informed by customer care people, I have already filed FIR and sent that copy to idea fraud reporting team.

Credit...

I have used IDEA service till 12th May as I have ported out from IDEA since that day.
However as confirmed by my current network operator, I have left unpaid Rs-270.49/- in IDEA (from 22-04-17 to[protected] and therefore my outgoing service has been deactivate since 01.07.17. Hence request to kindly confirm my billing details as I never left any unpaid amount in IDEA as Rs-500/- has been already deposited as security and I does not...