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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 319

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M
Mandeep girn
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake commitment for 4g pack

Address:Kurukshetra, Haryana, 136156
Website:Www.ideacellular.com

Hi i have two idea postpaid number [protected] & [protected]. Received one sms on daily basis you have credited 10gb 4g per month data in your number. But now i have received my bill they add data usage charges in my this month. So can i think they give fake commitment. And request you kindly check in the matter or give me way where i can complaint regarding this fake commitment on daily basis...
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S
Sinner
from Manjeri, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid wrong bill

Address:Chennai, Tamil Nadu, 600041

Hello,

I took the idea connection three weeks back and used only for three days and i lost the sim and raised request to block my sim through the executive who placed in hcl sholinganallur.. But all of a sudden i received some 4k bill today which i never used.. Consider this mail as official cancellation and please find out who used my number after i lost the sim..

Need immediate solution on this i won't pay...
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Address:144006
Website:Idea 10 Gb free internet is froud. They charge rupies.

My idea no is [protected]. Idea postpaid give me 10gb free net last month. I have proof. Bt after one month they charge rupies by saying sir we give only 4g free data. Bt 2g n 3g net is not free so we charge. N this thing nt tell to any customers. I have all call recording in which idea customer care say 4g net is free. Bt in between 4g network not strongly works some time it fails n go to 3g n 2g network. Now they charge from me 544rs. I...
+2 photos
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R
Ramkumar.g133
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IDEA CELL - BILL DESK - Fraud calls

Address:600091
Website:IDEA CELL-BILL DESK IDEA MONEY

Dear Sir/Madam,
My SBI Credit Card (xxxx-xxxx-xxxx-2661) has been misused by a fraudulent team today between 5:52 PM – 6:15 PM.

The numbers of those frauds are [protected] & [protected]. I have attached the transaction dispute form for your reference. An amount of Rs19140 was deducted from the SBI Credit card.

As of now, I have blocked my SBI credit card and have registered an online FIR (BNR1718593)....
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J
John54
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No 4g network connection

Address:Ernakulam, Kerala, 682308
Website:Idea

In my locality idea cellular limited's 4g service is very poor amd we are not able to use internet in 4g speed. I have complianted several times in their customer care but they didnt reacted to my compliant. Here i am only getting 2g connectivity. Idea is looting the money from the their customers without providing good network strength and the internet speed is very low here....
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M
Maithili M
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction in account balance

Address:Pune, Maharashtra, 411009

Hi,
About a week ago a deduction of 130 rs was made from my account for some package which i did not subscribed for. Then i tried calling there customer care number but nobody answered the call. I tried calling every customer care number i found. If there is anyone authorized reading this then please i want my balance back
Phone no. [protected]
Mail id : [protected]@gmail.com...
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S
Soma Shekar Chinde
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake call debited amount 15000 in Credit Card

Address:501301

I had received a call from [protected] on 13:14hrs (dated 01.07.2017) in my mobile no. [protected], where she said we are calling from SBI CARD department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the CVV & OTP when i checked the SMS completely till the transaction done. I checked & the amount of Rs.14999 debited in my card. I checked with bank,...
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K
Kundendu Dubey
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about internet and your customer care service

Address:Pune, Maharashtra, 411033
Website:Ideacellular.com

I have just ported my number from Vodafone to Idea for getting a better network and service.But I am experiencing too bad service from Idea. My plan is of 349 in which it is listed that u will get 1gb 4g and 10gb extra internet per month till 6 months but I got only 1gb and it is 3g while in your offer plan is for 4g. I have been trying to reach out ur customer care executive to get resolved my problem but every time I get same message that...
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N
nir vijay
from Pune, Maharashtra
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Balance deducted for MobiMusic..BlueLima and Fun Videos

Address:Pune, Maharashtra, 411020

My balance is deducted by rs 75 on 23 June for activating MobiMusic services which I did not activate, again on 26.. rs 35 is deducted for Bluelima. i didnt sed any request for these service...today again i got the message Fun Video has been activated. Amount charges is Rs 35.

when i contacted custmer care, , they told me ..u sent the request for activation.
i didnt send any request...and i dont hane any idea about...
+3 photos
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M
mauli1994
from Morjim, Goa
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Regarding network tower of idea and airtel

Address:Ahmednagar, Maharashtra, 413728

Dear Sir,
I am Dnyandev Kohak leaving in A/p Dhoraje Tal. Shrigonda Dist. ahmednagar. Complete of Idea and Airtel Network. No any one network tower in my village. Idea network is very less and Airtel network is 0% available in my village. So i requested to you installed at least one network tower in my village.
I Heartily requested to you and your team to solve this problem of my village.
thanks....
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A
Amit Agarwal716
from Mumbai, Maharashtra
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OTP Fraud by SBI Debit Card RS 5000/-

Address:Kolkata, West Bengal, 700071

All transactions happened on 26 jun 2017. Some Rohan kr sharma called me to get details of debit card and i disclosed some information unknowingly. Of-course this was a scam. But i am sure, there must be some safeguards, if something like this happens.
Can anything be done?
This is major problem with cashless transaction which government is encouraging, if we cannot track the money easily. Everyone will stop cashless transactions...
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A
Amod Kumar Roy
from Jamnagar, Gujarat
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Sim card barred

Address:Jamnagar, Gujarat, 361006

I had port my sim Tata Docomo to Idea because of idea agent called me several times and offered new plans. As per request I changed but after one month customer care of Idea called me to clear the dues, so i cleared it in no time.But after 10 days once again Customer care called me to clear the dues and submiit to Idea care.After two days my sim has been barred and after continuous follow up customer care are not responding it.Please suggest...
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S
from Basi, Punjab
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9056666300 is not active

Address:140507
Website:Gmail.com

Dear's
I am Gourav Bagga your company customer for no- [protected] and I m harass because you not active my no. And I have no dues my previous Tata Docomo company and see this attachment . So please resolve my problem other wise I will take legal action against your company. My alternate no is - [protected]...
+1 photos
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S
susmita bhattacharyya
from Kolkata, West Bengal
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Deduction of balance more than twice

Address:Kolkata, West Bengal, 712136
Website:ideacustomercare

This is to inform you that my idea mobile no starting with [protected] received a phone call from the idea customer care service on 1st of july. immediately after the phone was hung up, a deduction of rs97 was made without any prior information. Such deductions have already taken place earlier amounting rs 100 and 150. Infact they speak so sweetly to convince the customer that they are providing free services but instead deduct money in return....
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E
emmy_gilbert
from Gurgaon, Haryana
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Billed for internet usage

Address:New Delhi, Delhi, 110019
Website:Idea

No [protected]. I had informed customer care to deactivate all my internet access as I do not want internet service from idea a year back it was done as per customer care but after a year June 2017 I received bill for usage of 114mb of 400+I reached out to them asking why and how my internet worked when Iwas informed that internet is deactivated. I used other service providers internet facility. My mobile data was always ON since last year...
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S
sunny kumar verma
from Maharajganj, Bihar
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Paise ki demand

Address:Muzaffarpur, Bihar, 842001
Website:google

— forwarded message —
From: "sunny verma"
Date: 29-jun-2017 2:07 pm
Subject: paiso ki dimand (My contact number [protected])
To:
Cc:

On 29-jun-2017 1:59 pm, "sunny verma" wrote:

[protected] ko
mr. Anand se meine ek postpaid number liya jiska number [protected]
hai.
mein unko ek photo, apni id ki xerox, 4 00 rs.
or ek alternate number...
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O
Om Barad
from Pune, Maharashtra
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Balance deduction from my account of idea

Address:Nagpur, Maharashtra, 440013

My balance is deducted by rs 35 by activating Masta Club services which I did not activated.
I want it back...
I got this message -
Your Masti Club has been activated. Amount charged is Rs 35.00 /- for 1Week. Renewal charge is Rs 35.[protected]@1Week as applicable. To deactivate sms STOP to 155223. Click Now http://masticlub.mobi?CTG=SMSPUSH Your balance is Rs.2.56/-...
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Address:Raigad, Maharashtra, 402201

I am sharad staying at vidyanagar, alibag, maharashtra. Since last fortnight in my area we are facing network problem. I have registered the complaint to idea customer care. After two to three days i. E on 16/06/2017 i got message that our area is under consideration for enhancement and complaint is closed.

On 29/06/2017 i again contacted customer care and asked about the solution for my complaint, that a lady in charge told...
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J
John Joseph tvm
from Thiruvananthapuram, Kerala
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Reckless Service - Connection not active since 6 days and no one cares

Address:Thiruvananthapuram, Kerala, 695004

My Idea connection is not active due to technical reasons since 6 days and no one cares.I have gone to idea centers for 8 times and talked to customer department. None of them cares that its important. I plan to register a complaint with the consumer court and see what happens.

My phone number is [protected]...
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A
allisgu8
from Mumbai, Maharashtra
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Looting money in the name of using data instead of not using data

Address:Karaikal, Puducherry, 609602

Sir, y. Day i had 120+ in my accout n 2day the balace showed 18+. I have a complaint at 198, ist they told it's for speaking (I'm under d schem of 197, it's give 30000sec free in dat scheem i have 50sec balance) i explain it dey told suddenly for roming, i told dem i'm not and next dey told it's for data use. I reject dat too coz. I have wifi n operate it at d time of my complint. I want my looted money back in 2 my account. It have happen...
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